Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jan 26, 2013
TL* THE CONTACT OWNS A 2005 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR LATCH DOOR HANDLE FRACTURED WHILE SHE ATTEMPTED TO OPEN THE TRUNK. AS A RESULT, THE TRUNK WAS UNABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Mar 12, 2009
THE HATCHBACK LATCH HAS BROKEN FOR THE SECOND TIME. BOTH TIMES WERE UNDER MINIMAL USE. THE PART IS DEFECTIVE AND SHOULD BE REPLACED BY THE MANUFACTURER. *TR
Incident date: Feb 26, 2011
2006 TOYOTA SCION. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED SHE WAS SERIOUSLY AND PERMANENTLY INJURED WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER STATED SHE WAS STOPPED AT AN EXIT TO A PARKING LOT, WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL AT FULL SPEED, CROSSING AN AVENUE AND STRIKING A BRICK WALL HEAD-ON. THE CONSUMER ALSO HIT A PEDESTRI... Read more
Crash
2 injured
Incident date: Sep 19, 2007
WITHIN THE FIRST 3 MONTHS FROM BUYING MY SCION FROM HAMMER TOYOTA MY SCION SWAY BAR BREAKS AND COME TO FIND OUT THERE IS A RECALL ON THAT,BUT TOYOTA NEVER SENT ME A NOTICE TILL I TOOK MY CAR IN.THEN THERE WAS A ELECTRICAL PROBLEM AS WELL THAT SOMETHING WAS BURNING INSIDE MY CAR WITHIN THE FIRST 3 MONTHS AND THEN A HAMMER TOYOTA EMPLOYEE BRINGS ME MY CAR AND THEY HAD CRASH MY DRIVER SIDE DOORS.MY N... Read more
Incident date: Sep 19, 2007
WITHIN THE FIRST 3 MONTHS FROM BUYING MY SCION FROM HAMMER TOYOTA MY SCION SWAY BAR BREAKS AND COME TO FIND OUT THERE IS A RECALL ON THAT,BUT TOYOTA NEVER SENT ME A NOTICE TILL I TOOK MY CAR IN.THEN THERE WAS A ELECTRICAL PROBLEM AS WELL THAT SOMETHING WAS BURNING INSIDE MY CAR WITHIN THE FIRST 3 MONTHS AND THEN A HAMMER TOYOTA EMPLOYEE BRINGS ME MY CAR AND THEY HAD CRASH MY DRIVER SIDE DOORS.MY N... Read more
Incident date: Sep 19, 2007
WITHIN THE FIRST 3 MONTHS FROM BUYING MY SCION FROM HAMMER TOYOTA MY SCION SWAY BAR BREAKS AND COME TO FIND OUT THERE IS A RECALL ON THAT,BUT TOYOTA NEVER SENT ME A NOTICE TILL I TOOK MY CAR IN.THEN THERE WAS A ELECTRICAL PROBLEM AS WELL THAT SOMETHING WAS BURNING INSIDE MY CAR WITHIN THE FIRST 3 MONTHS AND THEN A HAMMER TOYOTA EMPLOYEE BRINGS ME MY CAR AND THEY HAD CRASH MY DRIVER SIDE DOORS.MY N... Read more
Incident date: Jan 16, 2013
TL* THE CONTACT OWNS A 2010 SCION TC. THE CONTACT STATED THAT THE FUEL FILLER TANK CAP WOULD DISLODGE WHENEVER THE VEHICLE WAS BEING REFUELED. ALSO, THE BRAKE PEDAL WOULD ABNORMALLY TRAVEL TO THE FLOORBOARD WHEN DEPRESSED AND WOULD FEEL SPONGY. AS A RESULT, THERE WAS A DELAY IN RESPONSE FROM THE VEHICLE WHEN BRAKING. IN ADDITION, THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WA... Read more
Incident date: Jan 16, 2013
TL* THE CONTACT OWNS A 2010 SCION TC. THE CONTACT STATED THAT THE FUEL FILLER TANK CAP WOULD DISLODGE WHENEVER THE VEHICLE WAS BEING REFUELED. ALSO, THE BRAKE PEDAL WOULD ABNORMALLY TRAVEL TO THE FLOORBOARD WHEN DEPRESSED AND WOULD FEEL SPONGY. AS A RESULT, THERE WAS A DELAY IN RESPONSE FROM THE VEHICLE WHEN BRAKING. IN ADDITION, THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WA... Read more
Incident date: Jan 18, 2013
I WAS TOLD BY A GA MECHANIC THAT I NEED TO PURCHASE A "VAPOR EMISSIONS CANISTER" FOR MY 2005 SCION TC IN THE AMOUNT OF $520.96 (PARTS & LABOR) I SEE THERE IS A RECALL/TECHNICAL SAFETY BULLETIN ON THIS BELOW BULLETIN NO: S-SB-0030-09 DATE OF BULLETIN: 08/30/2010 SUMMARY DESCRIPTION: SCION: SOME TC VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH ONE OR MORE OF THE FOLLOWING DTCS: P0455,... Read more
Incident date: Jan 20, 2013
I GOT OUT OF MY PARKED CAR AND WAS GOING TO PUT SOMETHING IN THE TRUNK. AS I WENT TO OPEN THE TRUNK, THE REAR HATCH PIECE, WHICH HAS THE SCION EMBLEM ON IT, TORE AWAY FROM THE CAR. IT SEEMS THE PLASTIC PIECES WHICH HELD THE PIECE ON HAD SNAPPED OFF AS I OPENED THE TRUNK. *TR
Incident date: Mar 31, 2012
DURING THE NORMAL COURSE OF OPENING THE REAR HATCH, THE ENTIRE PANEL SNAPPED OFF DUE TO PLASTIC CLIPS THAT HAVE BECOME BRITTLE. I HAVE ATTEMPTED TO FIX IT BUT NO FIX SEEMS TO BE PERMANENT AND, THROUGH ADDITIONAL RESEARCH, I HAVE SEEN THAT THIS IS A COMMON ISSUE WITH MOST TCS AND IS CLEARLY A DESIGN FLAW. IN ORDER TO REPLACE THE HATCH RELEASE, THE COST IS UPWARDS OF $350. THE HANDLE JUST BROKE A... Read more
Incident date: Dec 30, 2012
WHILE DRIVING ON SNOWY AND SALTED ROADS, THE BRAKE, ABS, AND VSC LIGHTS ALL CAME ON AT THE SAME TIME. THEY REMAINED ON WHILE DRIVING ON THOSE SAME SNOWY AND SALTY ROADS. THE NEXT DAY THEY EVENTUALLY WENT OFF. WEEKS LATER THEY CAME ON AGAIN IN WET WEATHER AND REMAINED ON. THE LOCAL TOYOTA SERVICE CENTER DUPLICATED THE ISSUE AND PULLED THE DIAGNOSTIC CODES C0210 & C1238. THE TOYOTA SERVICE CENT... Read more
Incident date: Dec 30, 2012
WHILE DRIVING ON SNOWY AND SALTED ROADS, THE BRAKE, ABS, AND VSC LIGHTS ALL CAME ON AT THE SAME TIME. THEY REMAINED ON WHILE DRIVING ON THOSE SAME SNOWY AND SALTY ROADS. THE NEXT DAY THEY EVENTUALLY WENT OFF. WEEKS LATER THEY CAME ON AGAIN IN WET WEATHER AND REMAINED ON. THE LOCAL TOYOTA SERVICE CENTER DUPLICATED THE ISSUE AND PULLED THE DIAGNOSTIC CODES C0210 & C1238. THE TOYOTA SERVICE CENT... Read more
Incident date: Dec 30, 2012
WHILE DRIVING ON SNOWY AND SALTED ROADS, THE BRAKE, ABS, AND VSC LIGHTS ALL CAME ON AT THE SAME TIME. THEY REMAINED ON WHILE DRIVING ON THOSE SAME SNOWY AND SALTY ROADS. THE NEXT DAY THEY EVENTUALLY WENT OFF. WEEKS LATER THEY CAME ON AGAIN IN WET WEATHER AND REMAINED ON. THE LOCAL TOYOTA SERVICE CENTER DUPLICATED THE ISSUE AND PULLED THE DIAGNOSTIC CODES C0210 & C1238. THE TOYOTA SERVICE CENT... Read more
Incident date: Dec 30, 2012
WHILE DRIVING ON SNOWY AND SALTED ROADS, THE BRAKE, ABS, AND VSC LIGHTS ALL CAME ON AT THE SAME TIME. THEY REMAINED ON WHILE DRIVING ON THOSE SAME SNOWY AND SALTY ROADS. THE NEXT DAY THEY EVENTUALLY WENT OFF. WEEKS LATER THEY CAME ON AGAIN IN WET WEATHER AND REMAINED ON. THE LOCAL TOYOTA SERVICE CENTER DUPLICATED THE ISSUE AND PULLED THE DIAGNOSTIC CODES C0210 & C1238. THE TOYOTA SERVICE CENT... Read more
Incident date: May 10, 2010
I PURCHASED A 2009 TOYOTA SCION FROM THE FAIRFIELD, CA DEALERSHIP . I WAS ON THE FREEWAY WHEN MY CAR ACCELERATED UP TO A FASTER SPEED THAN I WANTED I TRIED TO CORRECT IT IN THE CONFUSION AND NOT UNDERSTANDING WHAT WAS GOING ON I LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE. THERE WAS 10,000.00 OF DAMAGE TO THE CAR IT WAS REPAIRED BUT THEN I HAD ANOTHER ACCIDENT IN THE SAME CAR AGAIN SITTING AT A ... Read more
Crash
1 injured
Incident date: May 10, 2010
I PURCHASED A 2009 TOYOTA SCION FROM THE FAIRFIELD, CA DEALERSHIP . I WAS ON THE FREEWAY WHEN MY CAR ACCELERATED UP TO A FASTER SPEED THAN I WANTED I TRIED TO CORRECT IT IN THE CONFUSION AND NOT UNDERSTANDING WHAT WAS GOING ON I LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE. THERE WAS 10,000.00 OF DAMAGE TO THE CAR IT WAS REPAIRED BUT THEN I HAD ANOTHER ACCIDENT IN THE SAME CAR AGAIN SITTING AT A ... Read more
Crash
1 injured
Incident date: May 10, 2010
I PURCHASED A 2009 TOYOTA SCION FROM THE FAIRFIELD, CA DEALERSHIP . I WAS ON THE FREEWAY WHEN MY CAR ACCELERATED UP TO A FASTER SPEED THAN I WANTED I TRIED TO CORRECT IT IN THE CONFUSION AND NOT UNDERSTANDING WHAT WAS GOING ON I LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE. THERE WAS 10,000.00 OF DAMAGE TO THE CAR IT WAS REPAIRED BUT THEN I HAD ANOTHER ACCIDENT IN THE SAME CAR AGAIN SITTING AT A ... Read more
Crash
1 injured
Incident date: Aug 28, 2012
ON 08/28/2012 I WAS DRIVING ON THE FREEWAY ON MY WAY HOME FROM WORK WHEN I NOTICED THE RADIO WENT OUT. I EXITED THE FREEWAY. I MADE IT ABOUT 2 BLOCKS AND WAS AT A STOP LIGHT WHEN SUDDENLY MY CAR WOULDN'T ADVANCE. A POLICE OFFICER A FEW CARS BEHIND WAS ABLE TO PUSH MY CAR TO THE SIDE OF THE ROAD. I HAD MY CAR TOWED FOR SERVICE TO AN INDEPENDENT NON-TOYOTA MECHANIC. I WAS TOLD I NEEDED A NEW ALT... Read more
Incident date: Aug 28, 2012
ON 08/28/2012 I WAS DRIVING ON THE FREEWAY ON MY WAY HOME FROM WORK WHEN I NOTICED THE RADIO WENT OUT. I EXITED THE FREEWAY. I MADE IT ABOUT 2 BLOCKS AND WAS AT A STOP LIGHT WHEN SUDDENLY MY CAR WOULDN'T ADVANCE. A POLICE OFFICER A FEW CARS BEHIND WAS ABLE TO PUSH MY CAR TO THE SIDE OF THE ROAD. I HAD MY CAR TOWED FOR SERVICE TO AN INDEPENDENT NON-TOYOTA MECHANIC. I WAS TOLD I NEEDED A NEW ALT... Read more
Incident date: Nov 15, 2012
THE VEHICLES REAR HATCH HANDLE HAS A DESIGN FLAW WHICH MAKES THE PART FAIL. THE REAR HATCH HANDLE IS FASTENED TO THE TRUNK/HATCH WITH PLASTIC CLIPS. WHEN THE RELEASE BUTTON FOR THE HATCH IS PRESSED, IT ONLY UNLOCKS THE HATCH DOOR. IT DOES NOT SPRING UPWARD LIKE OTHER VEHICLES. IN THE MANUAL IT SHOWS TO HOLD THE RELEASE BUTTON AND LIFT WITH THE HATCH HANDLE. BECAUSE THERE ARE NO SPRINGS TO HEL... Read more
Incident date: Jan 2, 2013
2008 TOYOTA SCION XB. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW MALFUNCTION. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, TO HAVE THE RECALL ISSUE ADDRESSED. THE TECHNICIAN STATED THERE WAS NOTHING WRONG WITH THE MASTER WINDOW SWITCH, BUT THE WINDOW MOTOR IN THE PASSENGER SIDE DOOR WAS WORN AND NEEDED TO BE REPLACED, AT A COST OF $ 502.03. THE CONSUMER STATED THE SWITCH MALFU... Read more
Incident date: Dec 29, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT HOOD FLEW OPEN AND STRUCK THE ROOF OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THEY WOULD SEND AN INSPECTOR TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Incident date: Oct 19, 2012
SCION HAS A TSB ON PARKING BRAKE CABLES THAT FREEZE IN COLD WEATHER. WHEN THE CABLES FREEZE, IT WILL CAUSE THE REAR BRAKE CALIBERS TO LOCK AGAINST THE ROTORS. YOU WOULD HAVE TO DRIVE ABOUT 10 MINUTES TO WARM THE ROTORS TO UNLOCK THE BRAKES. THIS COULD CAUSE BRAKES TO FAIL AND MAY NOT STOP AT ALL. I DROVE THE SCION ABOUT 1 MILE WHEN A CAR MADE A LEFT TURN IN FRONT OF ME AND THE BRAKES AND OR TRACTI... Read more
Crash
Incident date: Oct 19, 2012
SCION HAS A TSB ON PARKING BRAKE CABLES THAT FREEZE IN COLD WEATHER. WHEN THE CABLES FREEZE, IT WILL CAUSE THE REAR BRAKE CALIBERS TO LOCK AGAINST THE ROTORS. YOU WOULD HAVE TO DRIVE ABOUT 10 MINUTES TO WARM THE ROTORS TO UNLOCK THE BRAKES. THIS COULD CAUSE BRAKES TO FAIL AND MAY NOT STOP AT ALL. I DROVE THE SCION ABOUT 1 MILE WHEN A CAR MADE A LEFT TURN IN FRONT OF ME AND THE BRAKES AND OR TRACTI... Read more
Crash
Incident date: Nov 29, 2012
TL* THE CONTACT OWNS A 2012 SCION IQ. THE CONTACT STATED THAT WHILE DRIVING AT A UNKNOWN SPEED, SHE CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE CHEST AND RIBS DUE TO STRIKING THE STEERING WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 12V528000 (AIR BAGS) AND CALLED THE MANUFACTURER REGARDING THE RECALL. THE MANUFACTURER ADVISED THE CONT... Read more
Crash
1 injured
Incident date: Apr 13, 2012
TL* THE CONTACT OWNS A 2005 TOYOTA SCION XA. THE CONTACT STATED THAT SHE ATTEMPTED TO CLOSE THE FRONT DRIVER'S SIDE WINDOW BUT TO NO AVAIL. THE CONTACT STATED THAT SHE HAD TO CONTINUE TO HIT THE SWITCH IN ORDER TO GET THE WINDOW TO CLOSE COMPLETELY. THE CONTACT CALLED THE DEALER AND STATED THAT SHE NEEDED TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTIO... Read more
Incident date: Dec 10, 2012
TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE HATCHBACK LATCH BECAME FRACTURED DURING NORMAL USAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Incident date: Oct 9, 2012
TL* THE CONTACT OWNS A 2013 TOYOTA SION TC. THE CONTACT STATED THAT WHEN USING REVERSE OR FIRST GEAR, THE VEHICLE WOULD EMIT AN ABNORMAL WHINING SOUND. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE PROBLEM AND WAS TOLD THAT THE SOUND WAS A NORMAL OCCURRENCE OF THE VEHICLE. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500.
Incident date: Jul 1, 2009
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT THERE WAS A LEAK IN THE REAR FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE CAUSE OF THE LEAK WAS NOT IDENTIFIED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO RETURN THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS RETURNED TO THE DEALER BUT THE CAUSE OF THE LEAK WAS STILL ... Read more
Incident date: Oct 4, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. THE CONTACT STATED THAT AS HE WAS ENTERING INTO A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE AS HE SHIFTED INTO PARK. THERE WAS NO WARNING LIGHTS ILLUMINATED. THERE WERE EXTENSIVE DAMAGES TO THE FRONT END OF THE VEHICLE. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT... Read more
Crash
Incident date: Nov 23, 2012
ON NOVEMBER 23, 2012, MY VEHICLE EXPERIENCED WHAT WAS LATER DETERMINED TO BE ENGINE FAILURE. MY VEHICLE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY MOVE MY VEHICLE OVER TO A HIGHWAY SHOULDER AND HAVE IT TOWED TO A DEALERSHIP. AFTER ADDITIONAL RESEARCH, IT APPEARS THAT NUMEROUS OTHER OWNERS WITH THE SAME ENGINE TYPE (2AZ-FE) 2.4 L PRODUCED BY TOYOTA, ARE EXPERIEN... Read more
Incident date: Nov 1, 2010
THE REAR DOOR LATCH HANDLE BROKE OFF IN MY HAND AFTER TRYING TO OPEN THE REAR DOOR ABOUT 18 MONTHS AGO. I REPLACED THE PART AT THE DEALERSHIP AT A COST OF ALMOST $300. THIS HAPPENED AGAIN IN NOV. 2012. IT IS A HIGH STRESS PART THAT IS HELD ON BY 2 VERY SMALL CHEAP PLASTIC BRACKETS. *TR
Incident date: Nov 1, 2010
THE REAR DOOR LATCH HANDLE BROKE OFF IN MY HAND AFTER TRYING TO OPEN THE REAR DOOR ABOUT 18 MONTHS AGO. I REPLACED THE PART AT THE DEALERSHIP AT A COST OF ALMOST $300. THIS HAPPENED AGAIN IN NOV. 2012. IT IS A HIGH STRESS PART THAT IS HELD ON BY 2 VERY SMALL CHEAP PLASTIC BRACKETS. *TR
Incident date: Jul 1, 2008
THE REVERSE LIGHTS ARE ONLY PLACED ON THE DRIVER SIDE. THERE IS NOT A REVERSE LIGHT VISIBLE FROM THE PASSENGER SIDE BECAUSE IT DOES NOT EXIST. THIS HAS NEARLY CAUSED ME SEVERAL ACCIDENTS WITH PEDESTRIANS AND VEHICLES. *TR I HAVE NOTICED THE NEWER MODELS HAVE FIXED THIS SAFETY HAZARD AND HAVE PLACED REVERSE LIGHTS ON BOTH SIDES. WE ARE EXTREMELY CONCERNED. THIS DEFINITELY NEEDS TO BE RECALLED/FI... Read more
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT STATED THAT THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
Incident date: Nov 10, 2006
WHILE OPENING THE REAR HATCH DOOR THE HANDLE SNAPPED AND NO LONGER CAN BE USED TO OPEN THE DOOR. THE ELECTRIC NO LONGER WORKS ON THE PASSENGER SIDE OF THE VEHICLE, I CAN NOT OPEN OR LOCK THESE DOORS. THE DASH BOARD LIGHTS REMAIN ON NO MATTER HOW OFTEN I TAKE IT BACK TO THE DEALER TO FIX. THESE PROBLEMS ARE EXPENSIVE TO REPAIR AND IT SEEMS THEY CAN NOT REPAIR THESE PROBLEMS. *TR
Incident date: Nov 10, 2006
WHILE OPENING THE REAR HATCH DOOR THE HANDLE SNAPPED AND NO LONGER CAN BE USED TO OPEN THE DOOR. THE ELECTRIC NO LONGER WORKS ON THE PASSENGER SIDE OF THE VEHICLE, I CAN NOT OPEN OR LOCK THESE DOORS. THE DASH BOARD LIGHTS REMAIN ON NO MATTER HOW OFTEN I TAKE IT BACK TO THE DEALER TO FIX. THESE PROBLEMS ARE EXPENSIVE TO REPAIR AND IT SEEMS THEY CAN NOT REPAIR THESE PROBLEMS. *TR
Incident date: Nov 15, 2012
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT ALSO FAILED TO RESTRAIN, CAUSING HER TO IMPACT HER HEAD ON THE STEERING WHEEL. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK AND A BRUISE TO THE RIGHT HEEL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEAL... Read more
Crash
1 injured
Incident date: Nov 18, 2012
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES AND THE VEHICLE WAS DESTROYED. THERE WAS A POLICE REPORT FILED. THE INSURANCE COMPANY STATED THAT THEY WOULD NOT INSPECT THE VEHICLE TO ... Read more
Crash
1 injured
Incident date: Nov 11, 2010
BOTH CATALYTIC CONVERTERS FAILED AND NEED REPLACED. DEALERSHIP ( FORT BEND TOYOTA ) STATED THE FAILURE WAS UNUSUAL AND PREMATURE. DEFECTIVE EQUIPMENT FOR THAT MODEL/ YEAR / AND MILEAGE. *TR
Incident date: Jul 26, 2012
2009 TOYOTA SCION. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED AS SHE PLACED HER FOOT ON THE ACCELERATOR AFTER BEING STOPPED AT A RED LIGHT. THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED. THE FOOT BREAK DID NOT WORK AND WHEN SHE GRABBED THE EMERGENCY BRAKE, THE VEHICLE WENT INTO A SPIN. THE LEFT FRONT WHEEL SLAMMED INTO THE CURB AND THE VEHICL... Read more
Crash
Incident date: Oct 21, 2012
TL* THE CONTACT OWNS A 2012 SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, HE LOST CONTROL OF THE VEHICLE SWERVED AND CRASH HEAD ON INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO HIS HEAD, NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS PENDING AN INVESTIGATION. THE MA... Read more
Crash
1 injured
Incident date: Oct 10, 2010
SCION XB 2009 THE DRIVER SEAT HAS TWO WIRES POKING OUT FROM THE BACK SEAT. I HAVE GOOGLED THIS ISSUE AND FOUND OTHERS ARE EXPERIENCING THE SAME THING. THE TWO WIRES ARE VERY STRONG AND CANNOT BE PUSHED BACK INTO THE SEAT. THE TWO WIRES ARE ALSO VERY VERY SHARP. I HAVE CUT MYSELF ON IT AND MY CHILD HAVE CUT THEMSELVES ON IT. THIS VERY DANGEROUS WARRENTY HAS EXPIRED BUT I FEEL THAT THE SEATS SHO... Read more
2 injured
Incident date: Oct 13, 2012
TOTAL LOSS OF POWER STEERING. WARNING LIGHT WAS DISPLAYED ON THE DASH. TOYOTA IS AWARE OF THIS ISSUE. THERE WAS A TSB ISSUED BUT I'M TOLD MY VIN ISN'T ONE EFFECTED. *TR PROBLEM IS A DEFECTIVE COMPUTER (ECM) UNDER THE DRIVER DASH. LOSS OF POWER STEERING IS A MAJOR SAFETY CONCERN. TOYOTA DOWNPLAYED IT AS AN ISOLATED INCIDENT. IT ONLY TOOK ME 4 MINUTES TO DIAGNOSE THE PROBLEM BECAUSE OF THE AM... Read more
Incident date: Oct 10, 2012
DISCOVERED TWO WIRES THAT TORE THROUGH THE FABRIC ON THE BACK OF THE DRIVERS SEAT. THESE EXPOSED METAL WIRES ARE SHARP AND CAN EASILY CUT SOMEBODY IF THEY SHOULD RUB AGAINST THEM. SOMETHING HAS FAILED INSIDE THE SEAT. MULTIPLE PEOPLE HAVE THE SAME ISSUE ON A DEDICATED ONLINE FORUM FOR THIS VEHICLE. NOT ISOLATED. *TR
Incident date: Aug 9, 2012
2006 TOYOTA SCION XB REAR HATCH RELEASE. IT BROKE WITHOUT ANY FAULTY USE. THE TOYOTA REPLACEMENT IS NOT SUBSTANTIAL ENOUGH TO REPAIR THE PROBLEM. THE BROKEN PART INTERFERES WITH THE PLATE LIGHTS, THE ELECTRIC HATCH RELEASE AND ALLOWS EXHAUST FUMES TO ENTER VEHICLE THROUGH NORMALLY COVERED HOLES. I JUST WANT TO LIST MY COMPLAINT ALONG WITH THE OTHER SEVERAL THOUSAND HAVING THE SAME PROBLEM. THANK Y... Read more
Incident date: Oct 8, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XD. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STRUCK AN ANIMAL IN THE MIDDLE OF THE ROAD AND IMMEDIATELY SWAYED OFF OF THE ROAD OVER AN EMBANKMENT. THE VEHICLE WENT AIRBORNE AND LANDED AT AN 90 DEGREE ANGLE WHERE THE FRONT END CRASHED TOWARDS THE GROUND. THE DRIVER SUFFERED FROM A BROKEN NOSE AND SUSTAINED BRUISES TO THE FACE. THE AIR BAG FAILED TO DE... Read more
Crash
1 injured
Incident date: Sep 29, 2012
CLEANING FRONT OF CAR WITH A WET TERRY CLOTH...RUBBED PAINT RIGHT OFF THE FRONT NEAR HOOD EMBLEM. THANKS EPA FOR CRAP PAINT. *TR
Incident date: Oct 10, 2012
WENT TO PUT MY GROCERIES AWAY AFTER LEAVING THE STORE. LIFTED ON THE REAR HATCH HANDLE AND WAS SURPRISED TO FIND THE TRUNK STILL CLOSED AND THE HANDLE STILL IN MY HAND. NOW MY LICENSE PLATE LIGHTS AND MY HANDLE TO OPEN THE TRUNK ARE DANGLING FROM THE REAR OF MY CAR. *TR