Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Aug 3, 2014
I WAS DRIVING ALONG GOVERNMENT ST, THE STREETS DOWNTOWN NEEDS MAJOR REPAIRS. BUT I DIDN'T HIT A BUMP IN THE ROAD OR NOTHING TO CAUSE MY GLASS TO BREAK. I DIDN'T EVEN HEAR ANYTHING HIT MY GLASS I HAD THE SUNROOF OPEN WITH MY LITTLE BROTHER AND DOG IN THE CAR WHEN GLASS BEGIN TO FALL ON US. *TR
Incident date: Jun 23, 2011
TL* THE CONTACT OWNED A 2006 TOYOTA SCION TC. WHILE DRIVING 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE VEHICLE ROLLED OVER THREE TIMES, BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED CHEST AND A PASSENGER'S TOE WAS LACERATED. A POLICE REPORT WAS FILED AND NO MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE ... Read more
Crash
2 injured
Incident date: May 15, 2014
TL* THE CONTACT OWNS A 2009 SCION XD. THE CONTACT STATED THAT AFTER PUSHING THE DRIVER'S SIDE POWER WINDOW BUTTON, THE WINDOW OPENED AND FAILED TO CLOSE. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW BUT FAILED AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V491000 (VISIBILITY). THE VE... Read more
Incident date: Mar 14, 2013
FOR OVER A YEAR I HAVE NOTICED THAT MY CAR HAS BEEN CONSUMING LARGE AMOUNTS OF OIL. I NOTICED IT WHEN I STILL HAD 1,000 MILES UNTIL MY NEXT OIL CHANGE. MY CHECK ENGINE LIGHT CAME ON AND I IMMEDIATELY WENT TO ADVANCE AUTO PARTS TO CHECK THE OIL. I NEEDED TO PUT 3 AND A HALF LITERS IN BECAUSE IT WAS ALMOST COMPLETELY OUT. SCION TC'S ONLY HOLD 4 LITERS OF OIL. SO MY CAR BURNED UP ALMOST ALL OF THE OI... Read more
Incident date: Apr 15, 2014
HIGH PRESSURE FUEL PUMP STARTED MAKING SIGNIFICANT AMOUNTS OF NOISE, WAS DEEMED DEFECTIVE BY TOYOTA AND REPLACED. 3000 MILES LATER, THE SAME NOISE IS BACK, AND NOW TOYOTA IS REFUSING TO REPAIR / REPLACE THE PART, EVEN THOUGH CAR HAS LESS THAN 12000 MILES ON IT, EVEN NOW. THIS HIGH PRESSURE FUEL PUMP IS OF CONCERN BECAUSE IT'S THE SYSTEM THAT COMPRESSES THE FUEL TO OVER 3000 PSI. THIS SYSTEM NEV... Read more
Incident date: Jun 10, 2014
WENT TO WALMART FOR OIL CHANGE AND THEY DETECTED OIL IS OFF STICKER. HAVE TO TRADE IN MY CAR TO GET A NEW ONE. *TR
Incident date: Jan 1, 2011
I CONSTANTLY HAVE PEOPLE STOPPING ME TO TELL ME THAT I HAVE A BACK UP LIGHT OUT. WHEN I DECIDED TO REPLACE THE BACK UP LIGHT, I FOUND THAT THERE IS ONLY ONE. EVEN THOUGH THERE ARE TWO LENSES, THERE IS ONLY ONE BACK UP LIGHT. THEREFORE, IF ONE BURNS OUT, I HAVE NO BACK UP LIGHTS. IT IS ALSO VERY DIFFICULT TO SEE BACKING UP AT NIGHT. I WAS TOLD BY THE DEALERSHIP THAT IN JAPAN, THEY ONLY USE ONE BACK... Read more
Incident date: Jul 26, 2013
THE ENGINE WAS CONSUMING OIL AT AN ALARMINGLY FAST RATE. DEALERSHIP INSISTED OIL LEVELS WERE OK WHEN CAR WAS BROUGHT IN TO TOYOTA DEALERSHIP FOR ALL OIL CHANGES REGULARLY. NOW LESS THAN 115K MILES AND THE ENGINE IS DONE AND CAR IS WORTHLESS. DEALERSHIP REFUSES TO TAKE RESPONSIBILITY FOR A KNOWN DEFECT IN THE ENGINE. *TR
Incident date: May 1, 2014
MANUAL TRANSMISSION AND CLUTCH FAILED, LOCKING UP THE VEHICLE AT A DANGEROUS INTERSECTION. THERE WERE NO WARNING SIGNS THAT THE TRANSMISSION WAS BEGINNING TO FAIL. UPON REPAIR, IT WAS DETERMINED THAT ONE OF THE METAL COMPONENTS WITHIN THE TRANSMISSION BROKE AND CAUSED THE IRREPAIRABLE DAMANGE TO THE ENTIRE TRANSMISSION. *JS
Incident date: May 7, 2013
WE HAVE CHANGED THE LEFT AND RIGHT SIDE WHEEL SHAFT BEARINGS 5 TIMES. THE BEARINGS LAST ABOUT 5000 MILES THEN HAVE TO BE REPLACED. THIS IS A CONSTANT PROBLEM. *TR
Incident date: May 7, 2013
WE HAVE CHANGED THE LEFT AND RIGHT SIDE WHEEL SHAFT BEARINGS 5 TIMES. THE BEARINGS LAST ABOUT 5000 MILES THEN HAVE TO BE REPLACED. THIS IS A CONSTANT PROBLEM. *TR
Incident date: Mar 12, 2012
THE AIR BAG LIGHT CAME ON AND STAYED ON. WE HAD OUR LOCAL MECHANIC LOOK AT IT. HE STATED DEALER HAD TO FIX BECAUSE OF COMPUTER COST TO READ AIR BAG SENSOR READINGS. MILEAGE 155000. SEVERAL OTHER DASH LIGHTS COME ON AND OFF. *TR
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2011 SCION TC. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,888.
Incident date: May 27, 2014
I WAS BEHIND A PICKUP TRUCK IN A LEFT TURN LANE .THE TRUCK TURNED AND HIT A MOTORCYCLE WHICH THEN HIT MY BUMPER,LEFT FRONT WHEEL,DRIVERS DOOR ,LEFT PASSENGER DOOR, LEFT REAR WHEEL AND LEFT REAR QUARTER PANEL. $5700 DAMAGE. NOT ONE AIR BAG DEPLOYED. I SUFFERED CONCUSSION WITH VISION LOSS IN MY LEFT EYE AND A HERNIATED DISC IN MY NECK FROM THE WHIPLASH.THE MOTORCYCLE WAS MOVING AT TRAFFIC SPEED. I... Read more
Crash
2 injured
Incident date: May 27, 2014
I WAS BEHIND A PICKUP TRUCK IN A LEFT TURN LANE .THE TRUCK TURNED AND HIT A MOTORCYCLE WHICH THEN HIT MY BUMPER,LEFT FRONT WHEEL,DRIVERS DOOR ,LEFT PASSENGER DOOR, LEFT REAR WHEEL AND LEFT REAR QUARTER PANEL. $5700 DAMAGE. NOT ONE AIR BAG DEPLOYED. I SUFFERED CONCUSSION WITH VISION LOSS IN MY LEFT EYE AND A HERNIATED DISC IN MY NECK FROM THE WHIPLASH.THE MOTORCYCLE WAS MOVING AT TRAFFIC SPEED. I... Read more
Crash
2 injured
Incident date: May 27, 2014
I WAS BEHIND A PICKUP TRUCK IN A LEFT TURN LANE .THE TRUCK TURNED AND HIT A MOTORCYCLE WHICH THEN HIT MY BUMPER,LEFT FRONT WHEEL,DRIVERS DOOR ,LEFT PASSENGER DOOR, LEFT REAR WHEEL AND LEFT REAR QUARTER PANEL. $5700 DAMAGE. NOT ONE AIR BAG DEPLOYED. I SUFFERED CONCUSSION WITH VISION LOSS IN MY LEFT EYE AND A HERNIATED DISC IN MY NECK FROM THE WHIPLASH.THE MOTORCYCLE WAS MOVING AT TRAFFIC SPEED. I... Read more
Crash
2 injured
Incident date: Feb 10, 2010
AFTER AROUND 50K MILES, I NOTICED THAT THE ENGINE OIL WAS ABOUT A QUART LOW WHEN TAKING IT IN FOR AN OIL CHANGE. AT THE TIME I WAS TOLD PRETTY MUCH WHAT THE OWNERS MANUAL STATES ABOUT OIL CONSUMPTION. I'VE OWNED MANY VEHICLES IN THE PAST, OLD AND NEW, AND NEVER HAD ONE THAT USED THIS MUCH OIL. IF ANY OF THEM DID USE OIL, IT WAS A SMALL ENOUGH AMOUNT THAT YOU CAN'T TELL FROM THE DIPSTICK. SO, WITH... Read more
Incident date: Feb 10, 2010
AFTER AROUND 50K MILES, I NOTICED THAT THE ENGINE OIL WAS ABOUT A QUART LOW WHEN TAKING IT IN FOR AN OIL CHANGE. AT THE TIME I WAS TOLD PRETTY MUCH WHAT THE OWNERS MANUAL STATES ABOUT OIL CONSUMPTION. I'VE OWNED MANY VEHICLES IN THE PAST, OLD AND NEW, AND NEVER HAD ONE THAT USED THIS MUCH OIL. IF ANY OF THEM DID USE OIL, IT WAS A SMALL ENOUGH AMOUNT THAT YOU CAN'T TELL FROM THE DIPSTICK. SO, WITH... Read more
Incident date: Feb 13, 2013
THE FIRST TIME MY TIRE AND RIM WAS DESTROYED IT WAS SOME TIME IN FEBRUARY 2013,WHILE DRIVING ON THE INTESTATE .I WAS NOT DRIVING FAST AS A MATTER OF FACT I WAS GOING BELOW THE SPEED LIMIT, BECAUSE IF I WAS GOING FAST MY CAR WOULD FLIP AND WHO KNOWS HOW WOULD IT ENDS. ANYWAY I HEARD A THUD IN MY FROM TIRE AND IT IMMEDIATELY STATED TO WOBBLE BEFORE I COULD STOP. I EVENTUALLY STOP AND WAS SURPRIS... Read more
Incident date: Feb 13, 2013
THE FIRST TIME MY TIRE AND RIM WAS DESTROYED IT WAS SOME TIME IN FEBRUARY 2013,WHILE DRIVING ON THE INTESTATE .I WAS NOT DRIVING FAST AS A MATTER OF FACT I WAS GOING BELOW THE SPEED LIMIT, BECAUSE IF I WAS GOING FAST MY CAR WOULD FLIP AND WHO KNOWS HOW WOULD IT ENDS. ANYWAY I HEARD A THUD IN MY FROM TIRE AND IT IMMEDIATELY STATED TO WOBBLE BEFORE I COULD STOP. I EVENTUALLY STOP AND WAS SURPRIS... Read more
Incident date: Jun 26, 2014
DRIVING TO WORK IN CALIFORNIA, PARTLY CLOUDY, AROUND 60 DEGREES. ALL WINDOWS UP, AC OFF, SUNROOF CLOSED AND VISOR SHUT. I AM DRIVING IN THE RIGHT LANE AT 65MPH WHEN I HEAR WHAT SOUNDS LIKE A GUNSHOT IN MY CAR FOLLOWED BY GLASS SHATTERING AND SPRAYING OVER MY CAR. I PULLOVER TO SEE THAT MY SUNROOF HAD EXPLODED FROM THE INSIDE OUTWARD. THE WHOLE IN MY SUNROOF IS ABOUT 1FT 6IN LONG AND ABOUT 8IN WIDE... Read more
Incident date: Jun 23, 2014
P043E, PO444F, P2401,P2402,P2419 CODES CHARCOAL CANISTER ASSEMBLY FAILED SEEMS TO BE A VERY COMMON PROBLEM WITH THIS PARTICULAR TOYOTA MODEL AND TOYOTA SHOULD PAY FOR THE REPLACEMENT. FAULTY EQUIPMENT EXPENSIVE TO REPLACE. WANT TOYOTA TO REPLACE THESE PARTS / TSB NOTICE. *TR
Incident date: Jun 23, 2014
P043E, PO444F, P2401,P2402,P2419 CODES CHARCOAL CANISTER ASSEMBLY FAILED SEEMS TO BE A VERY COMMON PROBLEM WITH THIS PARTICULAR TOYOTA MODEL AND TOYOTA SHOULD PAY FOR THE REPLACEMENT. FAULTY EQUIPMENT EXPENSIVE TO REPLACE. WANT TOYOTA TO REPLACE THESE PARTS / TSB NOTICE. *TR
Incident date: Jun 17, 2014
TL* THE CONTACT OWNS A 2006 SCION XB. THE CONTACT STATED THAT THE REAR HATCH WAS DISCONNECTED FROM THE BODY. THE CONTACT PLACED THE HATCH BACK INTO PLACE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TWO TOP HINGES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Incident date: Jan 7, 2014
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND THE CRUISE CONTROL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS DEFECTIVE BUT DID NOT DISCLOSE WHICH MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Incident date: Jan 7, 2014
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND THE CRUISE CONTROL WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MODULE WAS DEFECTIVE BUT DID NOT DISCLOSE WHICH MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Incident date: Jan 25, 2014
AFTER CAR WAS SITTING OUTSIDE AFTER SNOWSTORM, CAR WAS STARTED AND AS I PULLED OUT OF THE PARKING SPOT, SEVERAL LIGHTS (BRAKE, TSC, ABS) APPEARED ON DASHBOARD. ONCE I BEGAN DRIVING ON THE SLIPPERY ROAD SURFACE, THE ANTI-LOCK BRAKES NO LONGER FUNCTIONED AS THEY HAD PREVIOUSLY, LEADING TO INCREASED SLIDING. THIS SEEMS LIKE A SEVERE SAFETY ISSUE. THE LIGHTS WENT OUT AFTER DRIVING FOR SEVERAL MILES, B... Read more
Incident date: Jan 25, 2014
AFTER CAR WAS SITTING OUTSIDE AFTER SNOWSTORM, CAR WAS STARTED AND AS I PULLED OUT OF THE PARKING SPOT, SEVERAL LIGHTS (BRAKE, TSC, ABS) APPEARED ON DASHBOARD. ONCE I BEGAN DRIVING ON THE SLIPPERY ROAD SURFACE, THE ANTI-LOCK BRAKES NO LONGER FUNCTIONED AS THEY HAD PREVIOUSLY, LEADING TO INCREASED SLIDING. THIS SEEMS LIKE A SEVERE SAFETY ISSUE. THE LIGHTS WENT OUT AFTER DRIVING FOR SEVERAL MILES, B... Read more
Incident date: Jan 25, 2014
AFTER CAR WAS SITTING OUTSIDE AFTER SNOWSTORM, CAR WAS STARTED AND AS I PULLED OUT OF THE PARKING SPOT, SEVERAL LIGHTS (BRAKE, TSC, ABS) APPEARED ON DASHBOARD. ONCE I BEGAN DRIVING ON THE SLIPPERY ROAD SURFACE, THE ANTI-LOCK BRAKES NO LONGER FUNCTIONED AS THEY HAD PREVIOUSLY, LEADING TO INCREASED SLIDING. THIS SEEMS LIKE A SEVERE SAFETY ISSUE. THE LIGHTS WENT OUT AFTER DRIVING FOR SEVERAL MILES, B... Read more
Incident date: Apr 17, 2014
AFTER HAVING MY CAR, 2005 XB, SERVICED MY AIR BAG LIGHT CAME ON.DEALER STATED THEY WOULD NEED TO REMOVE THE STEERING WHEEL TO FIX THE PROBLEM. CAR HAS APPROX 160,000 MILES ON IT AND I HAVE SEEN OTHERS STATING THAT SAME PROBLEM AT OR NEAR THE SAME MILEAGE, TOYOTA NEEDS TO LOOK INTO THIS CAUSE IT SEEMS TO BE A PROBLEM. ALSO OTHER LIGHTS RANDOMLY COMING ON SUCH VEHICLE STABILITY, CHECK ENGINE AND ANO... Read more
Incident date: Jun 11, 2014
I HAVE A 2009 SCION XD WITH ONLY 26,000 AND A CLEAN TITLE. THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH WHICH NEARLY GOT ME IN A MAJOR ACCIDENT ON THE FREEWAY. TURNS OUT THE WATER PUMP WAS THE CULPRIT AND SCION WOULD NOT ACKNOWLEDGE THE FAULTY PUMP DESPITE COUNTLESS COMPLAINTS AGAINST IT. AFTER PAYING FOR A NEW WATER PUMP TO BE INSTALLED, I NOTICED SOMETHING FROM THE UNDERCARRIAGE HITTING THE ROAD... Read more
Incident date: Jun 11, 2014
I HAVE A 2009 SCION XD WITH ONLY 26,000 AND A CLEAN TITLE. THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH WHICH NEARLY GOT ME IN A MAJOR ACCIDENT ON THE FREEWAY. TURNS OUT THE WATER PUMP WAS THE CULPRIT AND SCION WOULD NOT ACKNOWLEDGE THE FAULTY PUMP DESPITE COUNTLESS COMPLAINTS AGAINST IT. AFTER PAYING FOR A NEW WATER PUMP TO BE INSTALLED, I NOTICED SOMETHING FROM THE UNDERCARRIAGE HITTING THE ROAD... Read more
Incident date: Apr 30, 2014
MY 2008 SCION XB LOST POWER STEERING AS I WAS DRIVING IT. FORTUNATELY, I WAS ABLE TO PULL THE VEHICLE OVER WITHOUT ANY CREATING AN ACCIDENT. AFTER HAVING THE VEHICLE REPAIRED, I WAS INFORMED THAT THE ELECTRONIC STEERING CONTROL UNIT FAILED WITHOUT ANY NOTICE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS ATTENTION BEFORE SOMEONE GETS KILLED! *TR
Incident date: Apr 30, 2014
MY 2008 SCION XB LOST POWER STEERING AS I WAS DRIVING IT. FORTUNATELY, I WAS ABLE TO PULL THE VEHICLE OVER WITHOUT ANY CREATING AN ACCIDENT. AFTER HAVING THE VEHICLE REPAIRED, I WAS INFORMED THAT THE ELECTRONIC STEERING CONTROL UNIT FAILED WITHOUT ANY NOTICE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS ATTENTION BEFORE SOMEONE GETS KILLED! *TR
Incident date: Apr 30, 2014
MY 2008 SCION XB LOST POWER STEERING AS I WAS DRIVING IT. FORTUNATELY, I WAS ABLE TO PULL THE VEHICLE OVER WITHOUT ANY CREATING AN ACCIDENT. AFTER HAVING THE VEHICLE REPAIRED, I WAS INFORMED THAT THE ELECTRONIC STEERING CONTROL UNIT FAILED WITHOUT ANY NOTICE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS ATTENTION BEFORE SOMEONE GETS KILLED! *TR
Incident date: Jun 11, 2014
TL* THE CONTACT OWNS A 2004 SCION XB. WHILE THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH, THE GARNISH LATCHING ATTACHMENT FRACTURED AND CREATED SHARP PLASTIC EDGES. AFTER THE FAILURE, THE REAR HATCH DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,850.
Incident date: Jun 7, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT FIBERS WERE DETERIORATED. AS A RESULT, THE SEAT BELT WAS NOT SAFE TO USE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
SCION
XB
(2010) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 9, 2014
Incident date: Jun 5, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ABS AND ECM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,928...UPDATED 08/11/14 *BF UPDATED 08/20/2014 *JS
Incident date: Jun 5, 2014
DRIVING DOWN THE ROAD PRETTY MUCH IN THE MIDDLE OF NOWHERE IN COLORADO, CLEAR BLUE SKY, NO TRAFFIC AND MY SUNROOF DEFLECTOR SPONTANEOUSLY SHATTERED INTO A MILLION PIECES. NO IMPACT, NO NOTHING! TEMPERATURE AROUND 65 DEGREES, NO WEATHER. TAKING IT TO DEALER UPON RETURN AS I WAS 200 MILES AWAY FROM HOME WHEN IT HAPPENED. UNKNOWN IF SCION/TOYOTA WILL COVER REPLACEMENT...IT'S OBVIOUSLY DEFECTIVE! *TR
Incident date: May 18, 2014
I BOUGHT A PRE-CERTIFIED 2011 SCION TC ON 5/8/2014, APPROX 10 DAYS LATER, WHEN MY DAUGHTER WAS DRIVING ABOUT 45 MPH THE CAR STARTED TO RATTLE NEAR THE FRONT PASSENGER WINDSHIELD. IT LOOKS LIKE A MANUFACTURER DEFECT BUT TOYOTA DEALER/WARRANTY DOES NOT SEEM TO COVER. SEEMS LIKE OTHER FOLKS ARE HAVING THE SIMILAR ISSUE (FROM YOUTUBE). JUST WANTED TO RECORD THIS COMPLAINT. NOT REALLY AN ACCIDENT (SORR... Read more
Incident date: May 7, 2014
I WAS DRIVING EAST BOUND ON THE 105 FWY AND WAS KEEPING A SAVE DISTANCE GOING AT APPROXIMATELY 45 MPH SINCE TRAFFIC WAS STOP AND GO, WHEN TRAFFIC STOPPED ON FRONT OF ME. I STARTED TO APPLY THE BRAKES WITH LITTLE TO NO RESPONSE AND COULD NOT STOP IN TIME TO AVOID A COLLISION WITH THE VEHICLE ON FRONT OF ME. A FEW MINUTES BEFORE AND PRIOR TO ENTERING THE FREEWAY I HAD FELT SOMETHING SIMILAR ON THE... Read more
Crash
1 injured
Incident date: May 7, 2014
I WAS DRIVING EAST BOUND ON THE 105 FWY AND WAS KEEPING A SAVE DISTANCE GOING AT APPROXIMATELY 45 MPH SINCE TRAFFIC WAS STOP AND GO, WHEN TRAFFIC STOPPED ON FRONT OF ME. I STARTED TO APPLY THE BRAKES WITH LITTLE TO NO RESPONSE AND COULD NOT STOP IN TIME TO AVOID A COLLISION WITH THE VEHICLE ON FRONT OF ME. A FEW MINUTES BEFORE AND PRIOR TO ENTERING THE FREEWAY I HAD FELT SOMETHING SIMILAR ON THE... Read more
Crash
1 injured
Incident date: May 21, 2014
MY VEHICLE IS ALMOST 6 YEARS OLD. IT WAS BROUGHT BRAND NEW IN JUNE 2008. I'VE ONLY TAKEN IT TO AN AUTHORIZED DEALERSHIPS SINCE PURCHASE FOR REGULAR MAINTENANCE. THE MILES CURRENTLY ON MY CAR IS 70,775 AND I WAS SCHEDULED FOR MY NEXT MAINTENANCE CHECK AT 71,443 PER THE DEALERSHIP MAINTENANCE STICKER. PRIOR TO THIS EVENT, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. AS I WAS DRI... Read more
Incident date: May 21, 2010
ABOUT A YEAR AFTER I BOUGHT THE CAR (AT CONCORD TOYOTA, CONCORD, CA), MY POWER LOCKS STARTED MALFUNCTIONING ONE BY ONE. THEY FIXED IT BECAUSE I WAS STILL ON THE FACTORY WARRANTY, BUT A YEAR LATER, THE FRONT LOCKS STOPPED WORKING AGAIN. THEY WERE FIXED. IN 2013, THE TWO FRONT LOCKS STOPPED WORKING AGAIN. THE PROBLEM IS, NOW I DON'T HAVE ANY WARRANTY COVERAGE AND THEY WANT TO CHARGE ME AROUND $500 T... Read more
Incident date: May 21, 2010
ABOUT A YEAR AFTER I BOUGHT THE CAR (AT CONCORD TOYOTA, CONCORD, CA), MY POWER LOCKS STARTED MALFUNCTIONING ONE BY ONE. THEY FIXED IT BECAUSE I WAS STILL ON THE FACTORY WARRANTY, BUT A YEAR LATER, THE FRONT LOCKS STOPPED WORKING AGAIN. THEY WERE FIXED. IN 2013, THE TWO FRONT LOCKS STOPPED WORKING AGAIN. THE PROBLEM IS, NOW I DON'T HAVE ANY WARRANTY COVERAGE AND THEY WANT TO CHARGE ME AROUND $500 T... Read more
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THE REAR LIFTEGATE WOULD NOT RELEASE AND OPEN MANUALLY OR AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR LIFTGATE PLASTIC HANDLE GARNISH DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
Incident date: May 9, 2014
WHILE PULLING INTO MY DRIVEWAY MY ACCELERATOR SUDDENLY SURGED FORWARD INTO A BRICK PLANTAR BOX, I WAS ABLE TO STOP THE VEHICLE WITH THE BRAKES AND EMERGENCY HAND BRAKE, ALTHOUGH THE GAS PEDAL HAS ALWAYS BEEN SENSITIVE THE SURGE OF ACCELERATION HAS NOT BEEN THIS EXCESSIVE UNTIL NOW. TOYOTA STATES THERE HAS NOT BEEN ANY CLAIMS ON THIS VEHICLE... *TR
Crash
Incident date: May 9, 2014
WHILE PULLING INTO MY DRIVEWAY MY ACCELERATOR SUDDENLY SURGED FORWARD INTO A BRICK PLANTAR BOX, I WAS ABLE TO STOP THE VEHICLE WITH THE BRAKES AND EMERGENCY HAND BRAKE, ALTHOUGH THE GAS PEDAL HAS ALWAYS BEEN SENSITIVE THE SURGE OF ACCELERATION HAS NOT BEEN THIS EXCESSIVE UNTIL NOW. TOYOTA STATES THERE HAS NOT BEEN ANY CLAIMS ON THIS VEHICLE... *TR
Crash
Incident date: May 9, 2014
WHILE PULLING INTO MY DRIVEWAY MY ACCELERATOR SUDDENLY SURGED FORWARD INTO A BRICK PLANTAR BOX, I WAS ABLE TO STOP THE VEHICLE WITH THE BRAKES AND EMERGENCY HAND BRAKE, ALTHOUGH THE GAS PEDAL HAS ALWAYS BEEN SENSITIVE THE SURGE OF ACCELERATION HAS NOT BEEN THIS EXCESSIVE UNTIL NOW. TOYOTA STATES THERE HAS NOT BEEN ANY CLAIMS ON THIS VEHICLE... *TR
Crash