Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jul 22, 2015
HAD SOMEONE PULL OUT IN FRONT OF ME WHEN I WAS TRAVELING. UNABLE TO STOP IN TIME EVEN AFTER LOCKING UP THE BRAKES. WAS DOING APPRX. 42 MPH HITTING THE TRUCK, IMPACT WITH BOTH VEHICLES TRAVELING APPRX 25 YARDS INTO THE DITCH. MY AIRBAGS DID NOT DEPLOY AT ALL. NONE OF THE AIRBAGS. LUCKILY MY SEAT BELT DID THE JOB TO PROTECT ME. WAS ESCORTED BY AMBULANCE TO LOCAL HOSPITAL.
Crash
1 injured
Incident date: Jul 18, 2015
I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD CRACK. MY AC WAS ON AND IT WAS ABOUT 92 DEGREES OUTSIDE. MY FRONT SUNROOF WIND DEFLECTOR COMPLETELY SHATTERED....UPDATED 08/27/15 *BF
Incident date: Jul 17, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A FUEL ODOR. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH LEAKED. AS A RESULT, THE CHARCOAL CANISTER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,841.
Incident date: Jul 17, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A FUEL ODOR. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH LEAKED. AS A RESULT, THE CHARCOAL CANISTER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,841.
Incident date: Jul 19, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THERE WAS AN ABNORMAL NOISE AND THEN THE FRONT WIND DEFLECTOR FRACTURED. THE VEHICLE WAS TAKEN TO TWO WINDOW REPAIR SHOPS WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
Incident date: Jul 12, 2015
A FEW DAYS AGO, WE WERE DRIVING WHEN OUR SUN ROOF EXPLODED. WE HEARD THE LOUDEST BANG I HAVE HEARD AND THEN GLASS STARTED FALLING THROUGH THE EDGES OF THE SUN SHADE THAT WAS CLOSED. HAD IT NOT BEEN FOR THE SUN SHADE, I AM SURE WE WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS, AND THERE IS NO DOUBT THAT WE WOULD HAVE WRECKED THE CAR. WHEN WE PULLED OVER THE MOON ROOF WAS OBVIOUSLY BLOWN OUTWARD, WHICH... Read more
Incident date: Jul 12, 2015
A FEW DAYS AGO, WE WERE DRIVING WHEN OUR SUN ROOF EXPLODED. WE HEARD THE LOUDEST BANG I HAVE HEARD AND THEN GLASS STARTED FALLING THROUGH THE EDGES OF THE SUN SHADE THAT WAS CLOSED. HAD IT NOT BEEN FOR THE SUN SHADE, I AM SURE WE WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS, AND THERE IS NO DOUBT THAT WE WOULD HAVE WRECKED THE CAR. WHEN WE PULLED OVER THE MOON ROOF WAS OBVIOUSLY BLOWN OUTWARD, WHICH... Read more
Incident date: Jul 12, 2015
A FEW DAYS AGO, WE WERE DRIVING WHEN OUR SUN ROOF EXPLODED. WE HEARD THE LOUDEST BANG I HAVE HEARD AND THEN GLASS STARTED FALLING THROUGH THE EDGES OF THE SUN SHADE THAT WAS CLOSED. HAD IT NOT BEEN FOR THE SUN SHADE, I AM SURE WE WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS, AND THERE IS NO DOUBT THAT WE WOULD HAVE WRECKED THE CAR. WHEN WE PULLED OVER THE MOON ROOF WAS OBVIOUSLY BLOWN OUTWARD, WHICH... Read more
Incident date: Jul 3, 2015
WE PURCHASED A 2007 SCION TC FOR OUR SON. WE HAVE HAD NO PROBLEM WITH THE CAR AND WE WERE UNAWARE OF THE TOYOTA REPORTS ON IT. WE HAVE HAD THE CAR SERVICED AND HAVE RECORDS. HE WAS DRIVING HOME FROM WORK AND WITHOUT WARNING HIS ENGINE BLEW. I LEARNED ABOUT THE OIL CONSUMPTION PROBLEM ON THE CAR SO WE HAD IT TOWED TO OUR LOCAL DEALERSHIP AND CHECKED. THEY FELT THAT THE PROBLEM WAS PART OF THE... Read more
Incident date: Mar 7, 2013
MY 10 YEAR OLD SON WAS SIMPLY OPENING THE BACK HATCH TO GET OUT A BAG AND THE WHOLE REAR DOOR GARNISH BROKE OFF. IT BROKE FROM SIMPLE DESIGNED USE AND NOW HANGS OFF THE VEHICLE AND THE HATCH WILL NOT CLOSE PROPERLY. SCION ISSUED A WARRANTY ENHANCEMENT PROGRAM BUT IT WAS ONLY GOOD FOR ONE YEAR AND DOES NOT COVER MY VEHICLE NOW EVEN THOUGH THE PART IS FAULTY AND THE VEHICLE IS NOW DANGEROUS TO DRI... Read more
Incident date: May 29, 2015
DRIVERS SIDE FLOOR MAT ATTACHMENT HAS BROKEN OFF. THE PLASTIC ARMS HAVE SNAPPED AT THE END OF THE DRIVERS SEAT. THE FLOOR MATS NOW MOVE AROUND AND PRESENT A POSSIBLE SAFETY RISK IF THE FLOOR MAT BECOMES LODGED UNDER THE GAS PEDDLE.
Incident date: Jun 22, 2015
MY DAUGHTER WAS TRAVELLING AT ABOUT 50 MPH WHEN THE SUNROOF EXPLODED. THANKFULLY SHE DID NOT LOSE CONTROL OF THE AUTOMOBILE. I CALLED SCION AND THEY SAID THERE WERE NO OTHER REPORTS OF THIS HAPPENING. I HAD TO GO THROUGH MY INSURANCE CARRIER AND AT THIS TIME I AM WAITING FOR THE PART TO HAVE THIS ROOF PUT BACK ON THE CAR.
Incident date: Jun 1, 2014
A REPRESENTATIVE FROM TOYOTA TOLD ME IF I UPGRADE TO A SYNTHETIC BLEND I WOULD NOT NEED A OIL CHANGE UNTIL I PASS THE 5000MI MARK OR AFTER 5 MONTHS. THAT WAS A LIE! THIS PAST YEAR I HAVE TO GET OIL CHANGES EVERYTIME MY CAR HITS AROUND 1200 MILES. THIS STARTING OCCURRING AFTER 105000MI. I WENT IN MANY TIMES TO TRY TO HAVE THIS FIX BUT THEY ARE TELLING ME THERE IS NOTHING WRONG WITH MY CAR. IT'S F... Read more
Incident date: May 14, 2015
IN ABOUT JANUARY OF 2015 I RECEIVED AN EXTENDED WARRANTY NOTICE FOR MY 2008 SCION TC STATING THIS AND OTHER VEHICLES WITH THE SAME ENGINE MAYBE EXPERIENCING EXCESSIVE OIL CONSUMPTION. DEALER TOLD ME IT WAS FINE AFTER KEEPING IT THE ENTIRE WEEKEND. A YEAR AND A HALF PRIOR I HAD TO TAKE THE VEHICLE TO THE DEALERSHIP BECAUSE ABOUT TWO WEEKS AFTER THEY CHANGED MY OIL THE OIL LIGHT STARTED FLICKERING ... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA SCION XD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE REC... Read more
Incident date: Jun 10, 2015
I LOOKED TO SEE HOW FAST I WAS GOING (30 MPH) AND WHEN I LOOKED BACK UP THERE WAS A CAR STOPPED IN THE ROAD APPROXIMATELY 35FT AHEAD OF ME. WHEN I APPLIED THE BRAKES MY CAR NEVER SLOWED DOWN AND I HIT THE OTHER CAR.
Crash
1 injured
Incident date: Feb 27, 2015
EXCESSIVE OIL CONSUMPTION. TOOK VEHICLE INTO DEALERSHIP AND SPENT SEVEN HOURS WAITING WHILE THEY "TESTED" THE CAR. FINALLY, AFTER PAYING FOR AN OIL CHANGE WAS TOLD TO LET THE ENGINE RUN AND COME BACK IN WHEN EITHER THE OIL LAMP CAME ON OR IT WAS TIME FOR AN OIL CHANGE. LAMP CAME ON BEFORE MILEAGE WAS THROUGH SO WENT BACK TO DEALERSHIP AND WAS TOLD THAT OUR CAR "QUALIFIED FOR RECALL PROCEDURE." WAS... Read more
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2012 SCION XD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD EXPLOSION AND NOTICED SMOKE AND FLAMES FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND CALLED THE POLICE AND INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE CONTACT WAS PREGNAN... Read more
Fire
1 injured
Incident date: Dec 2, 2013
MY SCION TC BURNS EXCESSIVE ENGINE OIL. TOYOTA RECOMMEND OIL CHANGE EVERY 5K MILES AND AT ABOUT 3-4K MILES AFTER AN OIL CHANGE, THE OIL IS BURNT SO MUCH TO THE POINT THAT WHEN I CHECK ENGINE OIL LEVEL IT'S WELL BELOW THE LENGTH OF THE DIPSTICK AND RED OIL LOW WARNING LIGHT ON THE DASH COMES ON. THIS IS EXTREMELY DANGEROUS, IF A CAR STALLS IN THE MIDDLE OF THE HIGHWAY DUE TO ENGINE FAILURE WITH NO... Read more
Incident date: Apr 30, 2011
CARFAX REPORTS THE VEHICLE WAS IN AN ACCIDENT. HOW DO I KNOW IF DEFECTIVE TAKATA AIR BAGS WHERE INSTALLED DURING REPAIRS?
Crash
Incident date: May 24, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. WHILE DRIVING IN A PARKING LOT AT APPROXIMATELY 4 MPH , THE CONTACT STRUCK A CURB. THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION GOING THROUGH SEVERAL CURVES, DOWN AN EMBANKMENT, CRASHED THROUGH TWO METAL FENCES, AND LANDED IN A FOUNTAIN OF APPROXIMATELY THREE FEET OF WATER. THE FRONT AIR BAGS FAILED TO DEPLOY. THE STABILITY CONTROL SYSTEM DID NOT ACT... Read more
Crash
Incident date: May 24, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. WHILE DRIVING IN A PARKING LOT AT APPROXIMATELY 4 MPH , THE CONTACT STRUCK A CURB. THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION GOING THROUGH SEVERAL CURVES, DOWN AN EMBANKMENT, CRASHED THROUGH TWO METAL FENCES, AND LANDED IN A FOUNTAIN OF APPROXIMATELY THREE FEET OF WATER. THE FRONT AIR BAGS FAILED TO DEPLOY. THE STABILITY CONTROL SYSTEM DID NOT ACT... Read more
Crash
Incident date: Apr 27, 2015
I DRIVE A 2005 SCION XB, ABOUT TWO WEEKS AGO THE BACK HATCH HANDLE BROKE OF, WHERE THE LIGHT SHINE TO THE LICENSE PLATE. I KNOW THAT THERE WAS A RECALL ON THE HANDLE LIKE THREE YEARS AGO... I CALLED TOYOTA TO SEE IF THE RECALL WAS EXPIRED, THEY DON'T SEE A RECALL EVER BEEN DONE. I DO SEE THIS AS A SAFETY DO TO LIGHTING AND ELECTRICAL. I KNOW THIS HAS BEEN AN ISSUE WITH OTHER SCION LIKE THE ONE I H... Read more
Incident date: Apr 27, 2015
I DRIVE A 2005 SCION XB, ABOUT TWO WEEKS AGO THE BACK HATCH HANDLE BROKE OF, WHERE THE LIGHT SHINE TO THE LICENSE PLATE. I KNOW THAT THERE WAS A RECALL ON THE HANDLE LIKE THREE YEARS AGO... I CALLED TOYOTA TO SEE IF THE RECALL WAS EXPIRED, THEY DON'T SEE A RECALL EVER BEEN DONE. I DO SEE THIS AS A SAFETY DO TO LIGHTING AND ELECTRICAL. I KNOW THIS HAS BEEN AN ISSUE WITH OTHER SCION LIKE THE ONE I H... Read more
Incident date: Apr 27, 2015
I DRIVE A 2005 SCION XB, ABOUT TWO WEEKS AGO THE BACK HATCH HANDLE BROKE OF, WHERE THE LIGHT SHINE TO THE LICENSE PLATE. I KNOW THAT THERE WAS A RECALL ON THE HANDLE LIKE THREE YEARS AGO... I CALLED TOYOTA TO SEE IF THE RECALL WAS EXPIRED, THEY DON'T SEE A RECALL EVER BEEN DONE. I DO SEE THIS AS A SAFETY DO TO LIGHTING AND ELECTRICAL. I KNOW THIS HAS BEEN AN ISSUE WITH OTHER SCION LIKE THE ONE I H... Read more
Incident date: May 4, 2015
THE FRONT WINDSHIELD CRACKED SITTING IN THE DRIVEWAY WHILE THE VEHICLE WAS NOT BEING USED. NOTHING HIT IT OR HAPPENED TO THE CAR. IT WAS JUST SITTING IN MY DRIVEWAY FACING THE SUN. I HAD JUST BEEN IN THE VEHICLE 15 MINUTES EARLIER GETTING SOMETHING OUT OF IT AND THE WINDSHIELD WAS FINE. THE NEXT TIME I LOOKED AT IT A CRACK DEVELOPED AT THE TOP OF THE WINDSHIELD BEHIND THE REAR VIEW MIRROR THA... Read more
Incident date: May 1, 2015
WE WERE SITTING IN A PARKING LOT A HEARD AN EXPLOSION AND IT TURNED OUT THE BE THE GLASS ROOF ON THE CAR. THEY ARE FAULTY. *TR
Incident date: May 1, 2015
WE WERE SITTING IN A PARKING LOT A HEARD AN EXPLOSION AND IT TURNED OUT THE BE THE GLASS ROOF ON THE CAR. THEY ARE FAULTY. *TR
Incident date: Jan 15, 2015
SCION VEHICLE WAS HIT IN AN ACCIDENT BY ANOTHER CAR ON 1/15/2015. VEHICLE THAT HIT SCION FAILED TO STOP FOR A RED SIGNAL AND COLLIDED INTO SCION HITTING FIRST THE RIGHT FRONT CORNER OF PASSENGER SIDE, THEN HIT AGAIN HEAD ON. AIR BAGS DID NOT DEPLOY. WE HAVE 2 WITNESSES THAT SAW THE ACCIDENT AND ALL WITNESSES INCLUDING THE POLICE OFFICER NOTICED THE AIR BAG WAS NOT DEPLOYED. POLICE REPORT: [XXX... Read more
Crash
Incident date: Jan 15, 2015
SCION VEHICLE WAS HIT IN AN ACCIDENT BY ANOTHER CAR ON 1/15/2015. VEHICLE THAT HIT SCION FAILED TO STOP FOR A RED SIGNAL AND COLLIDED INTO SCION HITTING FIRST THE RIGHT FRONT CORNER OF PASSENGER SIDE, THEN HIT AGAIN HEAD ON. AIR BAGS DID NOT DEPLOY. WE HAVE 2 WITNESSES THAT SAW THE ACCIDENT AND ALL WITNESSES INCLUDING THE POLICE OFFICER NOTICED THE AIR BAG WAS NOT DEPLOYED. POLICE REPORT: [XXX... Read more
Crash
Incident date: Apr 26, 2015
THE AIRBAG LIGHT COMES ON AFTER DRIVING A FEW MILES. CAR TAKEN TO DEALER AND I WAS TOLD IT WAS THE ELECTRICAL CABLE INSIDE THE STEERING COLUMN THAT HAD "FAILED". THIS IS THE PART THAT CONTROLS AIRBAG DEPLOYMENT. I ASKED IF THE COMPANY (TOYOTA) WOULD ASSIST WITH THE REPLACEMENT, AND WAS TOLD "NO. SOME JUST FAIL. THAT'S PART OF OWNING A CAR." THE PART IS ON ORDER, AND THE REPAIR IS GOING TO COST $5... Read more
Incident date: Apr 26, 2015
THE AIRBAG LIGHT COMES ON AFTER DRIVING A FEW MILES. CAR TAKEN TO DEALER AND I WAS TOLD IT WAS THE ELECTRICAL CABLE INSIDE THE STEERING COLUMN THAT HAD "FAILED". THIS IS THE PART THAT CONTROLS AIRBAG DEPLOYMENT. I ASKED IF THE COMPANY (TOYOTA) WOULD ASSIST WITH THE REPLACEMENT, AND WAS TOLD "NO. SOME JUST FAIL. THAT'S PART OF OWNING A CAR." THE PART IS ON ORDER, AND THE REPAIR IS GOING TO COST $5... Read more
Incident date: Apr 26, 2015
THE AIRBAG LIGHT COMES ON AFTER DRIVING A FEW MILES. CAR TAKEN TO DEALER AND I WAS TOLD IT WAS THE ELECTRICAL CABLE INSIDE THE STEERING COLUMN THAT HAD "FAILED". THIS IS THE PART THAT CONTROLS AIRBAG DEPLOYMENT. I ASKED IF THE COMPANY (TOYOTA) WOULD ASSIST WITH THE REPLACEMENT, AND WAS TOLD "NO. SOME JUST FAIL. THAT'S PART OF OWNING A CAR." THE PART IS ON ORDER, AND THE REPAIR IS GOING TO COST $5... Read more
Incident date: Apr 23, 2015
TODAY (APRIL 23, 2015) I STOPPED AT A STORE, EVERYTHING WAS FINE. AFTER RETURNING TO MY CAR I STARTED IT AND PROCEEDED TO BACK OUT OF MY PARKING SPACE AND REALIZED I HAD NO POWER STEERING AND NOTICED THE STEERING WHEEL LIGHT WAS ON. I TOOK IT TO SEARS AND THEY DIAGNOSED THAT IT WAS THE ECU. I WAS TOLD BY SEARS THAT I HAD NO CHOICE BUT TO BRING IT TO A DEALER TO BE REPAIRED. I DROPPED IT OFF ABOUT ... Read more
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TO BE TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8... Read more
Incident date: Feb 13, 2014
THE STEERING WHEEL AIRBAG SENSOR LIGHT CAME ON AND THE HORN STOP WORKING. *TR
Incident date: Feb 13, 2014
THE STEERING WHEEL AIRBAG SENSOR LIGHT CAME ON AND THE HORN STOP WORKING. *TR
Incident date: Apr 9, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE, OIL, AND BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Incident date: Apr 9, 2015
2008 SCION XB. POWER STEERING FAILURE AS A RESULT OF POWER SUPPLY RELAY FAILURE. LOSS OF POWER STEERING OCCURRED UPON START UP. POWER STEERING WARNING LIGHT ON. WAS TOLD AT LOCAL GARAGE THAT THERE WAS AN ELECTRICAL ISSUE THAT COULD ONLY BE ADDRESSED AT DEALERSHIP. CAR WILL NEED TO BE DRIVEN TO DEALERSHIP, BUT WITHOUT POWER STEERING IT IS POTENTIALLY DANGEROUS. I AM LUCKY THIS DID NOT OCCUR U... Read more
Incident date: Jan 1, 2014
2008 SCION XB. EXCESSIVE OIL CONSUMPTION. FIRST NOTICED PROBLEM WHEN ENGINE LIGHT CAME ON WHILE BRAKING. STOPPING CAUSED WHAT LITTLE ENGINE OIL WAS IN PAN TO MOVE OUT OF AREA OF SENSOR TRIGGERING LOW OIL WARNING. ADDED OIL UPON ARRIVAL AT HOME; DIPSTICK DID NOT SHOW ANY OIL. THIS CONTINUED AFTER MULTIPLE OIL CHANGES AT SCHEDULED INTERVALS. CONSUMPTION IS APPROXIMATELY 1-2 QUARTS IN BETWEEN O... Read more
Incident date: Sep 11, 2010
2015 SCION TC 6 SPEED MANUAL. THE EMERGENCY BRAKE WILL LOCK UP AFTER SITTING IN THE DRIVEWAY FOR SEVERAL PLUS DAYS AND I HAVE TO APPLY A LOT OF GAS FOR THE BRAKES TO RELEASE SO I CAN DRIVE THE CAR. AT THE TIME OF THE EMERGENCY BRAKE RELEASE THERE WAS SUCH A HUGE BANG THE FIRST TIME IT HAPPENED I THOUGHT I RAN SOMETHING OVER. MY SAFETY CONCERN IS THE FAILURE OF THE BRAKE SYSTEM FROM THE FORCED REL... Read more
Incident date: Apr 1, 2015
MY HUSBAND AND I WERE DRIVING DOWN A TOWN ROAD IN OUR COMMUNITY ON CAPE COD ON A CLEAR DAY. SUDDENLY WE HEARD WHAT SOUNDED LIKE A GUN SHOT. IT SCARED THE LIVING DAYLIGHTS OUT OF US BECAUSE IT WAS SO LOUD, LIKE AN EXPLOSION. WE PULLED OVER INTO A PARKING LOT TO INVESTIGATE WHAT HAD HAPPENED. THE SUNROOF OF THE CAR HAD COMPLETELY EXPLODED WITH SHATTERED GLASS STREAMING OFF THE BACK OF THE CAR. ... Read more
Incident date: Jul 20, 2012
I TOOK MY VEHICLE INTO THE PASSPORT TOYOTA DEALERSHIP FOR SERVICE AND IT WAS DETERMINED THAT MY VEHICLE DID NOT HAVE ANY OIL IN IT. I WAS INFORMED THAT SIMILAR MODELS WERE EXPERIENCING "OIL CONSUMPTION ISSUES", AND I SHOULD DRIVE APPROXIMATELY 1200 MILES AND RETURN TO THE DEALERSHIP FOR FURTHER TESTING. AFTER COMPLETION OF THE TEST, IT WAS DETERMINED THAT MY VEHICLE WAS IN FACT BURNING OIL EXCES... Read more
Incident date: Dec 1, 2011
THE INITIAL INCIDENT OCCURRED WHILE DRIVING THE VEHICLE ON PARTIALLY SNOW COVERED PAVEMENT. AS I APPLIED THE BRAKES TO STOP AT AN INTERSECTION, THE VEHICLE BEGAN TO SKID. THE VEHICLE STABILITY CONTROL AND ABS SYSTEMS DID NOT WORK, AND THE BRAKE, ABS AND VSC LIGHTS CAME ON. THE WARNING LIGHTS REMAINED ON FOR APPROXIMATELY ONE DAY AS I CONTINUED TO DRIVE. AFTER THE WARNING LIGHTS TURNED OFF, TH... Read more
Incident date: May 1, 2011
THE ENGINE OIL LEVEL BEGAN TO DROP QUICKLY IN BETWEEN OIL CHANGES. OFTEN TIMES A QUART WOULD BE REQUIRED TO BRING THE LEVEL BACK TO ITS PROPER POINT AFTER THE VEHICLE WAS DRIVEN AS LITTLE AS 1500 MILES. *TR
Incident date: Dec 1, 2011
THE INITIAL INCIDENT OCCURRED WHILE DRIVING THE VEHICLE ON PARTIALLY SNOW COVERED PAVEMENT. AS I APPLIED THE BRAKES TO STOP AT AN INTERSECTION, THE VEHICLE BEGAN TO SKID. THE VEHICLE STABILITY CONTROL AND ABS SYSTEMS DID NOT WORK, AND THE BRAKE, ABS AND VSC LIGHTS CAME ON. THE WARNING LIGHTS REMAINED ON FOR APPROXIMATELY ONE DAY AS I CONTINUED TO DRIVE. AFTER THE WARNING LIGHTS TURNED OFF, TH... Read more
Incident date: Dec 1, 2011
THE INITIAL INCIDENT OCCURRED WHILE DRIVING THE VEHICLE ON PARTIALLY SNOW COVERED PAVEMENT. AS I APPLIED THE BRAKES TO STOP AT AN INTERSECTION, THE VEHICLE BEGAN TO SKID. THE VEHICLE STABILITY CONTROL AND ABS SYSTEMS DID NOT WORK, AND THE BRAKE, ABS AND VSC LIGHTS CAME ON. THE WARNING LIGHTS REMAINED ON FOR APPROXIMATELY ONE DAY AS I CONTINUED TO DRIVE. AFTER THE WARNING LIGHTS TURNED OFF, TH... Read more
Incident date: Dec 1, 2011
THE INITIAL INCIDENT OCCURRED WHILE DRIVING THE VEHICLE ON PARTIALLY SNOW COVERED PAVEMENT. AS I APPLIED THE BRAKES TO STOP AT AN INTERSECTION, THE VEHICLE BEGAN TO SKID. THE VEHICLE STABILITY CONTROL AND ABS SYSTEMS DID NOT WORK, AND THE BRAKE, ABS AND VSC LIGHTS CAME ON. THE WARNING LIGHTS REMAINED ON FOR APPROXIMATELY ONE DAY AS I CONTINUED TO DRIVE. AFTER THE WARNING LIGHTS TURNED OFF, TH... Read more
Incident date: Mar 28, 2015
I DROVE THE VEHICLE ON SATURDAY EVENING AND EXPERIENCED NO PROBLEMS. RETURNED TO THE VEHICLE ON SUNDAY TO ATTEND CHURCH AND THE POWER STEERING WOULD NOT FUNCTION. I CHECKED THE FUSES AND THEY WERE NOT BLOWN. THE VEHICLE IS ALMOST IMPOSSIBLE TO DRIVE WITHOUT THE POWER STEERING UNIT WORKING. I LIVE FORTY (40) MILES FROM A DEALER REPAIR SHOP. IT WILL BE VERY EXPENSIVE TO HAVE A WRECKER SERVICE PICK U... Read more