Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jul 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVA... Read more
Incident date: Apr 16, 2016
OIL CONSUMPTION RECALL REQUIRED MULTIPLE VEHICLES INCLUDING MY 2007 SCION TC ARE PLAGUED THE MANUFACTURING DEFECT WHICH IS CAUSING VEHICLES TO CONSUME EXCESSIVE AMOUNTS OF OIL. TOYOTA ANNOUNCED AN "ENHANCED WARRANTY" TO REPAIR THE PROBLEM BUT THERE IS LITTLE TO NO PROGRESS FOR THE MAJORITY OF OWNERS BECAUSE THEY ARE DELAYING THE RELEASE OF PARTS FOR REPAIR. I SPOKE TO MULTIPLE SERVICE ADVISERS AT... Read more
Incident date: Jul 8, 2016
ACCORDING TO TOYOTA SERVICE THE ENGINE HAD A CATASTROPHIC FAILURE LOWER PART OF THE ENGINE DUE TO NO OIL IN THE ENGINE. ACCORDING TO THE SERVICE DEPARTMENT THIS WAS CAUSED BY EXCESSIVE OIL CONSUMPTION. THE PROBLEM OCCURRED ON THE HIGHWAY WHILE DRIVING TO WORK. THE CAR STOPPED ON THE MIDDLE OF THE 210 FWY WITHOUT ANY WARNING LIGHTS ON THE DASH PANEL.
Incident date: Jul 25, 2016
7/18/16 I WAS INFORMED IS UNDER THE TAKATA AIRBAG RECALL. THIS PERSONAL VEHICLE IS USED DAILY TRANSPORTING MY CHILDREN AND ADULTS FOR RECREATIONAL ATHLETICS, SCHOOL AND PERSONAL CONVENIENCE TYPICAL TO A CONSUMER. UPON LEARNING OF THE RECALL I WAS INFORMED DUE TO FAULTY AIRBAG(S) IM ADVISED TO NOT ALLOW OCCUPANTS TO SIT IN THE FRONT PASSENGER SEAT. TOYOTA COULD NOT EXPLAIN WHY THERE IS NO ISSUE... Read more
Incident date: Aug 17, 2016
TAKATA RECALL - MY COMPLAINT IS THAT I'VE BEEN TOLD NOT TO USE THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. I CALLED MY TOYOTA/SCION DEALER AND THEY HAVE NO DATE WHEN THE REPAIR CAN BE MADE BUT IT MAY BE MONTHS. SO MEANTIME I'M STUCK WITH A CAR WITH LIMITED FUNCTIONALITY SINCE I CAN'T CARRY A PASSENGER OR EVEN PUT HEAVY OBJECTS ON THE SEAT (AS THAT WOULD ACTIVATE THE AIRBAG). AND GIVEN T... Read more
Incident date: Jul 1, 2008
OIL CONSUMPTION. EVER SINCE THIS VEHICLE WAS NEW I HAD TO ADD OIL SEVERAL TIMES IN BETWEEN OIL CHANGES. WHICH I THOUGH WAS "ODD" BUT WHEN I CALLED TOYOTA ABOUT IT THEY TOLD ME IT WAS NORMAL FOR MY CAR TO CONSUME OIL. GOT A LETTER CALLED WARRANTY ENHANCEMENT PROGRAM SAYS TO BRING CAR IN FOR OIL CONSUMPTION TEST AND IS CAR BURNS MORE THAN 1QT IN 1100-1300 MILES I WOULD GET IT REPAIRED UNDER WARRANTY... Read more
Incident date: Jun 9, 2016
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
Incident date: May 23, 2016
TAKATA RECAL AS A UBER DRIVER THERE NEEDS TO BE A REPLACEMENT AVAILABLE NOW NOT YEARS PAST I AM DEMANDING TOYOTA PAY A PORTION OF MY CAR PAYMENT TILL THE RECALL IS FIXED !!
Incident date: Aug 1, 2016
2005 SCION TC. CONSUMER WRITES IN REGARDS TO VEHICLE VIN# NOT INCLUDED IN OIL CONSUMPTION PROGRAM TO REPAIR THE EXISTING OIL PROBLEMS. *SMD
Incident date: Jan 1, 2008
TAKATA AIRBAGS I LIVE IN SAN DIEGO CA AND WAS TOLD THERE IS NO FIX AVAILABLE FOR THE TAKATA AIRBAG RECALL AND THERE MAY NOT BE FOR YEARS. I HAVE JUST HEARD FROM FRIENDS IN THE NORTHEAST US AND THEY ARE GETTING THE AIRBAGS TAKEN CARE OF, WHY IS THERE NO FIX AVAILABLE IN SO CA
Incident date: Jul 20, 2016
I DRIVE A FRS, AUTOMIATIC. BOUGHT IT USED WITH 80,000 MILES. I STARTED HAVING PROBLEMS TWO MONTHS INTO OWNING IT. HAD A FEELING LIKE IT WAS TRYING TO STALL. ENGINE LIGHT CAME ON WITH THE TRACTION LIGHT. CODE READ P0019. CAR WOULD SHAKE VICIOUSLY WHEN I WHEN STOP AT A RED LIGHT. SHOOK WHEN I REVERSED SOMETIMES. STARTED IDLING REALLY LOW. TOOK IT TO THE DEALER THEY SAID IT WASN'T UNDER WARRANTY. THE... Read more
Incident date: Jul 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Jul 4, 2016
TL* THE CONTACT OWNED A 2006 SCION XB. WHILE DRIVING 25 MPH, THE VEHICLE VEERED TO THE RIGHT AND LEFT. THE CONTACT CROSSED INTO ONCOMING TRAFFIC AND CRASHED INTO A MOUNTAIN SIDE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED BREAST BONE AND RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Crash
1 injured
Incident date: Jul 4, 2016
TL* THE CONTACT OWNED A 2006 SCION XB. WHILE DRIVING 25 MPH, THE VEHICLE VEERED TO THE RIGHT AND LEFT. THE CONTACT CROSSED INTO ONCOMING TRAFFIC AND CRASHED INTO A MOUNTAIN SIDE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED BREAST BONE AND RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Crash
1 injured
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 1, 2016
TAKATA RECALL MY COMPLAINT IS THERE IS NO DATE AS TO WHEN THE DEFECT REGARDING THE TAKATA AIRBAGS WILL BE COMPLETED. THE RECOMMENDED RESOLUTION FROM TOYOTA IS TO NOT HAVE ANY ONE RIDE IN THE FRONT PASSENGER SEAT. THIS IS A HUGE INCONVENIENCE. IS RIDICULOUS TO EXPECT MY FAMILY TO CONTINUE TO DO THIS FOR SOME UNDETERMINED AMOUNT OF TIME. THERE MUST BE SOMETHING ELSE DONE NOW SO I CAN CONTINUE TO U... Read more
Incident date: Jul 25, 2016
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
Incident date: Jul 25, 2016
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
Incident date: Jul 25, 2016
AIR BAGS DOOR LOCKS SEATS. MOVING BRAKE PETAL.
Incident date: Jul 26, 2016
TAKATA RECALL: I DO NOT BELIEVE THAT IT IS RIGHT THAT THERE IS NO SOLUTION TO THIS PROBLEM YET SINCE MY CAR CAN NOW ONLY HOLD 4 PEOPLE INSTEAD OF 5. IT IS AN INCONVENIENCE THAT I CANNOT HAVE A FRONT PASSENGER. THIS SITUATION SHOULD BE FIXED BY PROVIDING EVERYONE A SAFE RENTAL CAR UNTIL THERE CAN BE A SOLUTION TO THE UNSAFE CONDITIONS.
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL PREMATURELY; HOWEVER, THE MANUFACTURER ADVISED THAT THE PARTS FOR THE WARRANTY REPAIR WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST FOR OVER ONE YEAR. THE CONTACT ADDED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT TH... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL PREMATURELY; HOWEVER, THE MANUFACTURER ADVISED THAT THE PARTS FOR THE WARRANTY REPAIR WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST FOR OVER ONE YEAR. THE CONTACT ADDED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT TH... Read more
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2005 SCION XA. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENTIRE SUN ROOF EXPLODED INCLUDING THE GLASS FRAME. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A WARNING LIGHT ILLUMINATED, BUT WAS UNSURE IF IT WAS RELATED TO THE AIR BAGS. THE MANUFACTURER WA... Read more
Incident date: Apr 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Jul 13, 2016
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Jul 19, 2016
"TAKATA RECALL" I GOT A RECALL LETTER FROM TOYOTA ABOUT MY FRONT AIR BAG, BUT WAS TOLD REMEDY WAS NOT AVAILABLE YET, AND IS BEING TOLD NOT TO HAVE ANYONE IN MY FRONT PASSENGER SEAT. THIS IS RIDICULOUS GIVING ME A LETTER AND I CANNOT DO ANYTHING ABOUT IT. I ALWAYS HAVE SOMEONE ELSE IN MY FRONT SEAT, SOMETIMES I SIT ON THE FRONT PASSENGER SEAT.
Incident date: Jun 10, 2016
TL* THE CONTACT OWNED A 2010 SCION XB. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. THE FRONT DRIVER SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED AIR BAG FRAGMENTS INJURIES AND BURN INJURIES FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICL... Read more
Crash
1 injured
Incident date: Jul 15, 2016
WHILE PARKING SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD AND ME THINKING THE CAR WAS OVER HEATING PULLED THE HOOD RELEASE AND BEFORE I COULD OPEN THE HOOD FLAMES SHOOT FROM THE RIGHT FENDER. I RUN INTO HOME DEPOT AND YELL TO CALL THE FIRE DEPARTMENT AND ASK IF ANYONE HAS A FIRE EXTINGUISHER AND A YOUNG MAN CAME RUNNING OUT WITH A GOOD SIZE EXTINGUISHER AND PUT OUT THE RAPID GROWING FLAMES. ... Read more
Fire
Incident date: Jul 15, 2016
WHILE PARKING SMOKE OR STEAM STARTED COMING FROM UNDER THE HOOD AND ME THINKING THE CAR WAS OVER HEATING PULLED THE HOOD RELEASE AND BEFORE I COULD OPEN THE HOOD FLAMES SHOOT FROM THE RIGHT FENDER. I RUN INTO HOME DEPOT AND YELL TO CALL THE FIRE DEPARTMENT AND ASK IF ANYONE HAS A FIRE EXTINGUISHER AND A YOUNG MAN CAME RUNNING OUT WITH A GOOD SIZE EXTINGUISHER AND PUT OUT THE RAPID GROWING FLAMES. ... Read more
Fire
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 7, 2016
TIRE FAILURE ON SIDEWALL, WITH THE OTHER THEE TIRES SHOWING THE SAME DAMAGE PATTERN
Incident date: Jan 20, 2014
OIL CONSUMPTION!!! I'VE OWNED MY 2006 SCION TC FOR ABOUT 5 YEARS AND HAVE RECENTLY BEEN EXPERIENCING A HUGE OIL CONSUMPTION ISSUE. IT DIDN'T PHASE ME AT FIRST, ALTHOUGH NOW I NEED TO SET MY ODOMETER TO ZERO AND REFILL MY OIL EVERY 800 MILES. I BELIEVE IT IS CERTAIN INTERNAL PARTS THAT ARE CAUSING THIS PROBLEM, SUCH AS THE PISTONS AND THE PISTON RINGS . I'VE NOTICED THAT THIS HA... Read more
Incident date: Jul 11, 2016
TAKATA RECALL. JUST RECEIVED NOTICE OF TAKATA RECALL, AND ACCORDING TO SCION WEBPAGE, NO REMEDY IS AVAILABLE. PERSON I SPOKE TO AT SCION SAID REPLACEMENT AIRBAGS ARE JUST NOW BEING MANUFACTURED, AND NO KNOWN DATE IS AVAILABLE FOR REPLACEMENT. IN THE MEANTIME RIDERS IN THE CAR ARE IN DANGER.
Incident date: May 10, 2016
THE REAR HATCH IS POORLY DESIGNED AND HAS BROKEN OFF UNDER NORMAL WEAR AND TEAR. THIS IS A KNOWN ISSUE WITH THIS MODEL VEHICLE AND SHOULD BE COVERED.
Incident date: Jul 3, 2016
TL* THE CONTACT OWNED A 2007 SCION TC. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER OBSERVED FLAMES COMING FROM THE FRONT PASSENGER SIDE FLOORBOARD. THE DRIVER PULLED OVER AND EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES REPORTED. A FIRE AND A POLICE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE MANUFACTURER WAS NOT MADE AWARE... Read more
Fire
Incident date: Jun 12, 2016
I DO 3000 MILE OIL CHANGES REGULARLY I'VE NOTICED BEFORE THE 3000 MILES I'VE NEEDED TO ADD 2 QUARTS OF OIL BEFORE EVERY OIL CHANGE I SEE THIS IS A PROBLEM WITH THE SCION TCS IS THERE A WAY OF FIXING THIS I HAVE 160635 MILES ON THE CAR
Incident date: Dec 15, 2015
VEHICLE WAS DRIVEN TO LOCATION AND PARKED. WHEN I RETURNED TO THE VEHICLE, RESTARTED AND BEGAN TO PULL AWAY, STEERING LIGHT CAME ON AND ALL ASSIST IN THE STEERING DISAPPEARED MAKING IT ALMOST IMPOSSIBLE TO STEER. HAD TO HAVE STEERING ECM REPLACED.
Incident date: Dec 15, 2015
VEHICLE WAS DRIVEN TO LOCATION AND PARKED. WHEN I RETURNED TO THE VEHICLE, RESTARTED AND BEGAN TO PULL AWAY, STEERING LIGHT CAME ON AND ALL ASSIST IN THE STEERING DISAPPEARED MAKING IT ALMOST IMPOSSIBLE TO STEER. HAD TO HAVE STEERING ECM REPLACED.
Incident date: Jun 30, 2016
"TAKATA RECALL". ONLINE NOTICE ADVISES PASSENGER AIRBAG IS UNSAFE AND CAN RESULT IN SERIOUS INJURY OR DEATH. AFTER TRYING TO CONTACT SCION UNSUCCESFULLY, CALLED GOSCH SCION IN HEMET, CALIFORNIA WHO CONFIRMED THE INFLATOR WAS INDEED DEADLY. I ASKED IF IT WAS SAFE TO DRIVE AND REPLY WAS "THAT'S UP TO YOU". AFTER A FEW MORE WORDS WERE EXCHANGED TO THE EFFECT THIS $25,000 CAR WAS A POS, THE GOSCH... Read more
Incident date: Jun 28, 2016
THIS HAPPENED JUNE 28, 2016. WHILE DRIVING UNDER 35 MPH SPEED LIMIT, CAR SPEED SUDDENLY ACCELERATED, I HIT THE BRAKE PEDAL HARD SEVERAL TIMES, NO RESPONSE, VEHICLE CONTINUED AT HIGH SPEED, VEHICLE NOW RUNNING LEFT AND RIGHT UNCONTROLLABLY, GOT HOLD OF THE HAND BRAKE AND PULLED IT UP HARD, VEHICLE SLOWED DOWN JUST IN TIME BEFORE THE ROAD ENDED TO A SHARP LEFT TURN. ... Read more
Incident date: Sep 12, 2015
TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ... Read more
Incident date: Sep 12, 2015
TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ... Read more
Incident date: Sep 12, 2015
TL* THE CONTACT OWNS A 2009 SCION XD. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW SWITCH OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ... Read more
Incident date: Jun 17, 2016
I TOOK MY CAR INTO AN AUTO SHOP DUE TO A STRANGE SCRATCHING/TICKING NOISE COMING FROM MY ENGINE COMPARTMENT. THAT IS WHEN I WAS INFORMED THAT MY ENGINE WAS 2 QUARTS LOW ON OIL. I HAD JUST HAD AN OIL CHANGE DONE 1,000 MILES PRIOR, THE MECHANICS TOLD ME THAT MY CAR SHOULDN'T BE BURNING THAT MUCH OIL AND THAT IN THE CURRENT CONDITION MY ENGINE ISN'T GOING TO LAST MUCH LONGER. NOW BECAUSE OF THAT I HA... Read more
Incident date: Jul 27, 2012
ENGINE HAS SEVER OIL CONSUMPTION TO WHERE WE ARE ADDING A QUART OR MORE EVERY 1000 MILES OR SO IN BETWEEN OIL CHANGES. WORRIES ME TO WERE I CHECK EVERY WEEK JUST TO MAKE SURE THERE IS ENOUGH OIL. I SHOULD NOT HAVE TO WORRY ABOUT THAT SORT OF THING. WHILE DRIVING OM STREETS OR HIGHWAYS, HAPPENS EVERY WHERE, AS YOU SHIFT AT A CERTAIN RPM (ABOUT 1500-2500-3000 ECT) THE CAR WILL HESITATE FOR A FEW... Read more
Incident date: Jul 27, 2012
ENGINE HAS SEVER OIL CONSUMPTION TO WHERE WE ARE ADDING A QUART OR MORE EVERY 1000 MILES OR SO IN BETWEEN OIL CHANGES. WORRIES ME TO WERE I CHECK EVERY WEEK JUST TO MAKE SURE THERE IS ENOUGH OIL. I SHOULD NOT HAVE TO WORRY ABOUT THAT SORT OF THING. WHILE DRIVING OM STREETS OR HIGHWAYS, HAPPENS EVERY WHERE, AS YOU SHIFT AT A CERTAIN RPM (ABOUT 1500-2500-3000 ECT) THE CAR WILL HESITATE FOR A FEW... Read more
Incident date: Apr 19, 2016
TL* THE CONTACT OWNS A 2006 SCION XB. AFTER A STORM, THE CHECK ENGINE, BSC, AND TRACK OFF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Incident date: Mar 17, 2009
1. DEFECTIVE AIR BAG INFLATORS MANUFACTURED MY TAKATA WERE INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. NOTHING HAS HAPPENED YET, HOWEVER, THE STABILITY OF THE THE AIR BAGS IS UNPREDICTABLE AND PUTS PASSENGERS AT RISK UNTIL IT IS CORRECTED. THE INFLATORS MAY RUPTURE DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO HUMIDITY AND HIGH TEMPERATURE. AN INFLATOR RUPTURE MAY RESULT I... Read more