Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Aug 2, 2016
EXCESSIVE OIL IS BEING LOST IN THE ENGINE.
Incident date: Jun 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Oct 25, 2016
05 XB TRUNK RELEASE HANDLE BROKE LOOSE. IT WAS ATTACHED BY 2 SMALL STUDS THAT WERE FRICTION FITTED TO THE HANDLE, THE TRUNK IS TOO HEAVY FOR THIS HANDLE. POWER DOOR LOCK FOR DRIVER AND BOTH REAR ARE NOT FUNCTIONING. REAR PASSENGER WINDOW IS NOT FUNCTIONING.
Incident date: Oct 25, 2016
05 XB TRUNK RELEASE HANDLE BROKE LOOSE. IT WAS ATTACHED BY 2 SMALL STUDS THAT WERE FRICTION FITTED TO THE HANDLE, THE TRUNK IS TOO HEAVY FOR THIS HANDLE. POWER DOOR LOCK FOR DRIVER AND BOTH REAR ARE NOT FUNCTIONING. REAR PASSENGER WINDOW IS NOT FUNCTIONING.
Incident date: Oct 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Oct 18, 2016
ENGINE LOCKED UP AND NEEDS TO BE REPLACED. I WAS TOLD THERE WAS NO OIL IN THE ENGINE AT ALL, WHICH SEEMS TO BE DUE TO A DESIGN DEFECT CAUSING NO EXCESSIVE ENGINE OIL CONSUMPTION. I WAS DRIVING ON THE INTERSTATE AND BARELY MADE IT THE SHOULDER WHEN THE CAR SEIZED UP AND DIED. NO LOW OIL LIGHT EVER CAME ON. IF SOMEONE WAS DRIVING IN HEAVIER TRAFFIC, THE CAR COULD SHUT OFF IN AN ACTIVE DRIVING LANE. ... Read more
Incident date: Oct 21, 2016
TAKATA RECALL... AS I WAS DRIVING SPEED LIMIT (60-65MPH) ON THE FREEWAY AT AROUND 11:30PM (10/21/16), DRIVING ON THE 2ND LANE. THERE WAS SOME DEBRIS ON THE ROAD AS I HIT A POT HOLE MY REAR PASSENGER TIRE POPS. I INSTANTLY LOSE CONTROL AS I SEE THE SEMI-TRUCK IN THE 3RD LANE (TRUCK LANE). I TRIED TO AVOID THE TRUCK BUT THE CAR TOOK ME INTO THAT DIRECTION. AS MY CAR SLIGHTLY WENT UNDER THE TRUCK,... Read more
Crash
1 injured
Incident date: Jun 6, 2016
"TAKATA RECALL" I RECEIVED A RECALL NOTICE BACK IN JUNE 9, 2016 AND TO DATE HAVE HAD NO FURTHER UPDATES OR INFORMATION THAT THIS WILL BE FIXED. THE ONLY THING INDICATED WAS DO NOT HAVE A PASSENGER SIT IN THE FRONT SEAT. THIS IS ALMOST NEXT TO IMPOSSIBLE AS I HAVE TO TAKE MY MOTHER TO PLACES AS WELL AS OTHER FAMILY MEMBERS. THIS IS UNACCEPTABLE AND I WANT THIS POTENTIAL DEATH HAZARD REPAIRED.
Incident date: Jan 1, 2016
TAKATA RECALL WHY IS IT THAT I LIVE IN ZONE A AND MY FRIEND LIVES IN ZONE B (MARYLAND) AND HIS CAR HAS BEEN REPAIRED AND I AM STILL WAITING WITH NO INFO AVAILABLE
Incident date: Oct 4, 2016
LOW OIL PRESSURE AND ENGINE SHAKING WHILE STATIONARY
Incident date: Oct 19, 2016
TAKATA RECALL WE WERE NOTIFIED 5 MONTHS AGO THAT THERE WAS A CRITICAL ISSUE WITH PASSENGER SIDE AIRBAG FAILING IN SUCH A WAY THAT COULD CAUSE THE DEATH OF THE PASSENGER AND THAT I SHOULDN'T DRIVE WITH A PASSENGER IN MY CAR. SO, FOR 5 MONTHS I HAVE DONE THAT, BUT GIVEN THE SEVERITY OF THE PROBLEM AND THE RESULTING LIMITATIONS ON HOW I'M AM ABLE TO USE MY CAR, I FIND THE LENGTH OF TIME TO REPA... Read more
Incident date: Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Jun 10, 2009
TL* THE CONTACT OWNS A 2008 SCION TC. EACH TIME THE VEHICLE WAS DRIVEN, THE ENGINE WOULD CONSUME OIL AND OVERHEAT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Incident date: Oct 16, 2016
TL* THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING 60 MPH, A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE M... Read more
Incident date: Apr 14, 2016
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THERE WAS AN OIL LEAK FROM THE ENGINE COMPARTMENT; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,200.
Incident date: May 1, 2016
I WAS SENT A LETTER SAYING I SHOULD NOT HAVE ANY PASSENGERS IN THE FRONT OF MY CAR. THIS MAKES IT IMPOSSIBLE FOR MY FAMILY TO USE THE VEHICLE. I WAS SOLD THE CAR BY NALLY IN ATLANTA IN FEBRUARY 2016 BUT WAS GIVEN NO NOTICE OF THE ISSUE AT THAT TIME. I WOULD LIKE MY CAR REPAIRED OR BOUGHT BACK OR REPLACED.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Oct 10, 2016
TL* THE CONTACT OWNS A 2009 SCION XB EQUIPPED WITH UNIROYAL TIGER PAW TIRES, SIZE: 235/40ZR18 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO OPERATE AWKWARDLY. THE CONTACT NOTICED THE FRONT PASSENGER TIRE BECAME DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIRE WAS REPLACED WITH A USED TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE... Read more
Incident date: Jun 9, 2016
"TAKATA RECALL" WE RECEIVED OUR RECALL WARNING ON THE PASSENGER AIRBAG AND THE SOLUTION FOR NOW IS NOT TO SIT IN THE PASSENGER SEAT. WE HAVE CALLED SEVERAL TIMES AND HAVE A CASE NUMBER (1609063378). WE WERE TOLD THERE IS NOT CURRENT SOLUTION AND THERE IS NOT ANY INFORMATION AS TO WHEN THE PART(S) WILL BE AVAILABLE. THIS IS ONE OF OUR MAIN MEANS OF TRANSPORTATION AND DRIVING AROUND LIKE CHAUFFEUR... Read more
Incident date: May 16, 2016
WE ARE HAVING A PROBLEM WITH OUR 2009 TOYOTA SCION USING EXCESSIVE OIL. WE HAVE TO PUT A QUART OF OIL IN EVERY 1,200-1,500 MILES AS THE CAR IS USING EXCESSIVE OIL. THIS IS A SAFETY ISSUE AS THE ENGINE WILL BLOW UP IF IT RUNS OUT OF OIL. THE OIL LIGHT HAS COME ON AND WE HAVE PUT OIL IN BUT THE LAST TIME WE CHECKED THE OIL, IT WAS LOW AND THE LIGHT DID NOT COME ON. IN MAY OF THIS YEAR, THE CAR W... Read more
Incident date: Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS MAY BECOME AVAILABLE BUT STATED THAT A LOANER VEHICLE WOULD BE PROVIDED. THE CONTACT MENTIONED THAT THE LOANER VEHICLE WAS NOT PROVIDED NOR A FOLLOW UP FROM THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED... Read more
Incident date: Oct 3, 2016
"TAKATA RECALL" IN JUNE 2016 WE RECEIVED IN THE MAIL A NOTICE OF RECALL FOR THE FRONT PASSENGER AIRBAG INFLATOR THAT IS PRODUCED BY TAKATA. WE HAVE CONTACTED OUR LOCAL TOYOTA DEALER TO HAVE THE PART REPLACED, AND WE CONTINUE TO WAIT 4 MONTHS LATER FOR PARTS THAT ARE NOT YET AVAILABLE. THIS IS A FAMILY VEHICLE THAT NEEDS TO BE USED ON A DAILY BASIS IN THE STATE OF FLORIDA. THIS IS A MAJOR SAFETY C... Read more
Incident date: Oct 1, 2016
TAKATA INFLATORS. RECEIVING A RECALL NOTICE IN MARCH OF 2016 AND NO REPLACEMENT PARTS BY OCTOBER 2016 NOT BEING ABLE TO DRIVE WITH A PASSENGER IN FRONT SEAT FOR EXTENDED MONTHS AND STILL NO SOLUTION IS AN UNACCEPTABLE AMOUNT OF TIME. I WILL BE LOOKING INTO GETTING RID OF THIS VEHICLE DUE TO NOT BEING ABLE TO TRANSPORT MY FAMILY SAFELY OR PROPERLY.
Incident date: May 23, 2016
TAKATA RECALL...PRETTY SCARY DRIVING IN A CAR WHERE THE PASSENGER AIRBAG COULD EXPLODE AT ANY MOMENT AND SHOOT SHRAPNEL METAL AT THE PASSENGER OR DRIVER. WOULD LIKE THIS FIXED ASAP
Incident date: Sep 21, 2016
TAKATA RECALL, NO REMEDY AVAILABLE
Incident date: Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIB... Read more
Incident date: May 26, 2016
TAKATA RECALL THIS HAS BEEN GOING ON FOR YEARS. MY SON IS DRIVING THIS CAR NOW. THIS SPECIFIC RECALL WAS ANNOUNCED IN MAY 2016, BUT TOYOTA HAS FAILED TO MAKE A REMEDY AVAILABLE. THIS MEANS MY SON, AND HIS PASSENGERS, ARE AT RISK OF A DEADLY AIRBAG EXPLOSION AND TOYOTA MUST BE MADE TO ACTUALLY IMPLEMENT THE RECALL REMEDY IMMEDIATELY. WE CAN'T AFFORD TO PARK THE VEHICLE UNTIL TOYOTA GETS AROUND T... Read more
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Jun 19, 2016
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Aug 30, 2016
TL* THE CONTACT OWNS A 2005 SCION XB. THE CONTACT STATED THAT THAT THE CHECK ENGINE, MAINTENANCE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,829.
Incident date: Sep 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Sep 1, 2016
TAKATA RECALL, DUE TO THE AGE OF VEHICLE AND BEING IN A HUMID CLIMATE, THE AIRBAGS ON PASSENGER SIDE HAS BECOME HAZARDOUS. DEATH OR SERIOUS INJURY MAY OCCUR TO PASSENGER IF AIRBAG INFLATES.
Incident date: Sep 11, 2016
THIS IS THE FOURTH INCIDENT, AND THE FOURTH TIME I HAVE BROUGHT IT TO THE DEALER WHO CANNOT FIND OR DUPLICATE THE ISSUE. I HIT THE BRAKES, AND INSTEAD OF SLOWING OR STOPPING THE CAR, THE CAR ACCELERATES. ONE TIME, IT DAMAGED A TIRE, THIS TIME IT HAPPENED WHILE MERGING ON A HIGHWAY AND NEARLY CAUSED A DANGEROUS COLLISION. THIS LAST INCIDENT, I WAS TRAVELING AROUND 30 MPH. THE TWO TIMES BEFORE, ... Read more
Incident date: Sep 11, 2016
THIS IS THE FOURTH INCIDENT, AND THE FOURTH TIME I HAVE BROUGHT IT TO THE DEALER WHO CANNOT FIND OR DUPLICATE THE ISSUE. I HIT THE BRAKES, AND INSTEAD OF SLOWING OR STOPPING THE CAR, THE CAR ACCELERATES. ONE TIME, IT DAMAGED A TIRE, THIS TIME IT HAPPENED WHILE MERGING ON A HIGHWAY AND NEARLY CAUSED A DANGEROUS COLLISION. THIS LAST INCIDENT, I WAS TRAVELING AROUND 30 MPH. THE TWO TIMES BEFORE, ... Read more
Incident date: Sep 4, 2016
TL* THE CONTACT OWNS A 2008 SCION XD. THE CONTACT STATED THAT THE VEHICLE WINDOWS FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER WINDOW MASTER SWITCH NEEDED TO BE REPLACED. TWO YEARS PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN 12V491000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
Incident date: Aug 26, 2016
CAR WAS TESTED FOR THE OIL CONSUMPTION TEST THEY WERE DOING AND IT SUPPOSEDLY PASSED, BUT THEN AS DRIVING DOWN THE HIGHWAY, THE MOTOR COMPLETELY BLEW DUE TO THE LACK OF OIL. I'D EVEN BEEN ADDING OIL TO MY CAR DAILY.
Incident date: Sep 5, 2016
ROD KNOCK HAPPENED FOR TWO MILES HEADED HOME AND THE ENGINE COMPLETELY SHUT DOWN. CHECKED OIL LEVELS AND THEY WERE PERFECT LEVEL.
Incident date: Aug 13, 2016
TAKATA RECALL GPS NAVIGATION LOCATOR FOR ONSTAR OR ANYTHING TO LOCATE MY STOLEN CAR
Incident date: Aug 13, 2016
TAKATA RECALL GPS NAVIGATION LOCATOR FOR ONSTAR OR ANYTHING TO LOCATE MY STOLEN CAR
Incident date: Jul 1, 2016
TL* THE CONTACT OWNED A 2015 SCION TC. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WRIST AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,457.
Crash
1 injured
Incident date: Aug 13, 2016
TAKATA RECALL GPS NAVIGATION LOCATOR FOR ONSTAR OR ANYTHING TO LOCATE MY STOLEN CAR
Incident date: Aug 29, 2016
LICENSE PLATE IS STOLEN OVER THE NIGHT, WHILE PARKED AT 1200 LICK AV. SAN JOSE.
Incident date: Aug 16, 2016
FIFTH DOOR OPENING LEVER BROKE
Incident date: Aug 26, 2016
TAKATA RECALL. THERE IS NO PART AVAILABLE TO FIX MY CAR. I REQUESTED A LOANER CAR AND WAS TOLD THAT THE LOCAL DEALERSHIP IN ORLANDO WOULD TAKE MY 2009 SCION AND PARK IT IN AN "UNGUARDED UNFENCED LOT" WITH NO PROTECTION FROM THE EXTREME FL HEAT AND WEATHER. IN ADDITION, THE DEALERSHIP WOULD NOT START OR SERVICE THE MOTOR FOR APPROX. 6 MONTHS (WHEN THE PART "MIGHT" BE AVAILABLE). IF THE MOTOR/CAR I... Read more
Incident date: Aug 24, 2016
RIGHT FRONT CLUNK NOISE WHEN GOING OVER BUMPS. WHEEL REMOVE AND SUSPENSION INSPECTED. INSPECTION REVEALED LOWER CONTROL ARM BUSHING AND BOLT FAILURE.
Incident date: Aug 23, 2016
"TAKATA RECALL" I RECEIVED THE RECALL NOTICE IN THE MAIL WHICH STATES THE PROPELLANT IN THESE FAULTY AIRBAG INFLATORS MAY DEGRADE AFTER PROLONGED EXPOSURE TO HIGH HUMIDITY AND FLUCTUATING HIGH TEMPERATURES. IF AIRBAGS DO DEPLOY IT CAN RESULT IN INJURY OF VEHICLE OCCUPANTS OR DEATH. RECOMMENDATIONS ARE NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, UNTIL AIRBAGS ARE R... Read more
Incident date: Aug 22, 2016
TL* THE CONTACT OWNS A 2008 SCION TC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Incident date: Aug 22, 2016
TL* THE CONTACT OWNS A 2008 SCION TC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Incident date: Aug 1, 2016
TAKATA RECALL. WE ARE A FAMILY OF 5 AND THE VEHICLE IS A 5 SEAT VEHICLE.
Incident date: Aug 22, 2016
"TAKATA RECALL" MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE DRIVER SIDE "SIDE AIRBAGS" DEPLOYED FOR NO REASON WHAT SO EVER. JUST SO HAPPEN, THE POLICE WAS DRIVER IN THE NEXT LANE OVER AND WITNESSED THE WHOLE THING. I AM HAVING A HORRIBLE EXPERIENCE DEALING WITH TOYOTA. I CHOSE TOYOTA BECAUSE OF THE RELIABILITY OF THE CAR AND THIS THE THE 2ND BRAND NEW TOYOTA FOR MY DAUGHTER. AFTER THIS EXPERIEN... Read more
1 injured