Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: May 31, 2016
"TAKATA RECALL" THIS RECALL HAS BEEN UP SICE MAY, I AM CURRENTLY MAKING PAYMENTS ON A CAR THAT I CANT DRIVE SINCE I WORK FOR UBER AND LYFT. THEY HAVE YET TO COME UP WITH A SOLUTION. THIS IS REALLY MESSING ME UP FINANCIALLY, YET NO ONE CAN SEEM TO GIVE ANY ANSWERS. IM THINKING I SHOULD GET AN ATTORNEY.
Incident date: Dec 8, 2016
THE FOUR DOORS UNLOOED AND THIS DOOR UNLOUED I BELVE THIS IS RECALL BEASUE FOUR DOOR UNLOCED AT THE OUN TIME THIS NOT RIGHT
Incident date: May 23, 2016
TL* TAKATA RECALL THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: May 23, 2016
TAKATA RECALL -- RECALLED IN 5/2016, BUT NO DEALERSHIP HAS THE PARTS/ABILITY TO FIX MY POTENTIALLY DEADLY AIRBAGS YET? IS THAT LEGAL??
Incident date: May 23, 2015
TAKATA RECALL....I CAN'T HAVE A PASSENGER IN FRONT SEAT DUE TO RECALL. IT HAS BEEN 8 MONTHS AND NEED TO RESOLVE.
Incident date: Dec 19, 2016
I WAS DRIVING 73 MPH ON A HIGHWAY (I-25) PASSING ANOTHER CAR WHEN I HEARD A LOUD NOISE AND THEN THE CRACKLING SOUND OF GLASS RUNNING DOWN THE BACK OF THE CAR. I PULLED OVER AND THERE WAS A HOLE IN THE MOON ROOF. NO CAR WAS IN FRONT OF ME BUT IT WAS REALLY COLD COMING UP TO SANTA FE, NM. IT WAS ABOUT 18 DEGREES AND I HAD THE FOOT HEATER ON #3. I BELIEVE IT WAS A COMBINATION OF THE HEAT, ALTITUDE AN... Read more
Incident date: Dec 1, 2014
THIS CAR IS CONSTANTLY BURNING OIL. MY OIL PRESSURE LIGHT NEVER FAILS TO TURN ON SOMEWHERE BETWEEN 1000-2000 MILES AFTER EACH OIL CHANGE, AND I HAVE TO REFILL TO STOP THE LIGHT FROM COMING BACK ON.
Incident date: Jan 1, 2006
TAKADA RECALL AIRBAGS - WAS MY CAR AFFECTED BY THIS RECALL?
Incident date: Jan 1, 2006
TAKADA RECALL AIRBAGS - WAS MY CAR AFFECTED BY THIS RECALL?
Incident date: Jan 1, 2010
ENGINE HAS USED A QUART OF OIL WHICH STARTED AT ABOUT 40,000 MILES
Incident date: May 23, 2016
AIRBAG RECALL NO HELP OR FIX FROM MANUFACTURE ITS BEEN SEVERAL MONTHS LETS GET IT TOGETHER TOYOTA
Incident date: Dec 15, 2016
TAKATA AIRBAGS. I HAVE BEEN WAITING OVER 6 MOMTHS FOR WORD ON WHEN MY AIRBAGS WILL BE REPAIRED. I HAVE HAD TO MAKE NUMEROUS CROSS STATE TRIPS WITH MY KIDS IN THIS POSSIBLE DEATH TRAP. I CALLED TODAY AND WAS TOLD THERE WAS NO ANNOUNCED DATE FOR REPAIR AS OF YET. THIS IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIRS AND WANT A SOLUTION ASAP AS I HAVE TO DRIVE MY CAR AND TRANSPORT PASSENGERS.
Incident date: Nov 30, 2016
TOYOTA ADVISED BASED ON A FREEZE FRAME OF DATA ON THE COMPUTER THEY WERE DENYING MY WARRANTY FOR AN "OVER REV". THE REV THEY ARE CITING IS 7300 RPM AT 35 MPH, WHICH IS UNDER THE FACTORY SET REV LIMITER AND IS ALSO THE CORRECT REV FOR THAT SPEED IN 1ST GEAR ON MY 6 SPEED MANUAL TRANSMISSION. FURTHER MORE I HAVE EVIDENCE BASED ON THEIR FREEZE FRAME DATA THAT THE DATA WAS NOT COLLECTED AT THE TIME OF... Read more
Incident date: Nov 30, 2016
TOYOTA ADVISED BASED ON A FREEZE FRAME OF DATA ON THE COMPUTER THEY WERE DENYING MY WARRANTY FOR AN "OVER REV". THE REV THEY ARE CITING IS 7300 RPM AT 35 MPH, WHICH IS UNDER THE FACTORY SET REV LIMITER AND IS ALSO THE CORRECT REV FOR THAT SPEED IN 1ST GEAR ON MY 6 SPEED MANUAL TRANSMISSION. FURTHER MORE I HAVE EVIDENCE BASED ON THEIR FREEZE FRAME DATA THAT THE DATA WAS NOT COLLECTED AT THE TIME OF... Read more
Incident date: Nov 20, 2016
MY MOTHER IN LAW HIT A TREE GOING 50 MPH HITTING THE PASSENGER SIDE OF HER CAR INTO TREE, AIRBAGS DID NOT GO OFF. BECAUSE THE AIRBAGS DID NOT DEPLOY SHE SUFFERED MAJOR HEAD TRAUMA THAT LEAD TO HER DEATH. THE IMPACT WAS SO SEVERE HER PASSENGER SIDE OF CAR WAS BENT IN TO DRIVERS SIDE AND SHE SUFFERED BROKEN LIMBS ON RIGHT SIDE OF HER BODY.
Crash
1 deaths
Incident date: Nov 20, 2016
MY MOTHER IN LAW HIT A TREE GOING 50 MPH HITTING THE PASSENGER SIDE OF HER CAR INTO TREE, AIRBAGS DID NOT GO OFF. BECAUSE THE AIRBAGS DID NOT DEPLOY SHE SUFFERED MAJOR HEAD TRAUMA THAT LEAD TO HER DEATH. THE IMPACT WAS SO SEVERE HER PASSENGER SIDE OF CAR WAS BENT IN TO DRIVERS SIDE AND SHE SUFFERED BROKEN LIMBS ON RIGHT SIDE OF HER BODY.
Crash
1 deaths
Incident date: Dec 11, 2016
TAKATA RECALL MANUFACTURER HAS NOT YET ADDRESSED ISSUE
Incident date: Dec 11, 2016
TAKATA RECALL, 16V340000 LIVE IN ZONE A, TOYOTA HAS NOT CONTACTED NOR HAS A FIX AND SCION RECALL, NHTSA RECALL, 15V689000 POWER WINDOW MASTER SWITCH MAY MELT, NO TIMELY REPAIR NEARLY 14 MONTHS AFTER RECALL ISSUED PLEASE GET MANUFACTURE TO REPAIR
Incident date: Dec 11, 2016
TAKATA RECALL, 16V340000 LIVE IN ZONE A, TOYOTA HAS NOT CONTACTED NOR HAS A FIX AND SCION RECALL, NHTSA RECALL, 15V689000 POWER WINDOW MASTER SWITCH MAY MELT, NO TIMELY REPAIR NEARLY 14 MONTHS AFTER RECALL ISSUED PLEASE GET MANUFACTURE TO REPAIR
Incident date: May 31, 2016
TAKATA RECALL: PAX SIDE AIRBAG. NOTIFIED 6 MONTHS AGO. USE CAR INTERMITTENTLY TO TRANSPORT ELDERLY FATHER AND OBESE BROTHER, NEITHER OF WHOM CAN GET INTO THE REAR SEAT AREA. TOYOTA OFFERED A LOANER CAR, BUT WILL NOT GIVE ME A SIMILAR MODEL (THEY WANT TO GIVE ME A TINY COROLLA); AND, WILL REQUIRE ME TO TURN IN MY CAR. IF TURNED IN, I CAN'T GET MY CAR BACK UNTIL REPAIRED, AND, THEY WILL LEAVE IT OUT... Read more
Incident date: May 23, 2016
TAKATA RECALL - RECALL NOTICE WAS ISSUED ON MAY, 23 2016 AND AS OF DECEMBER 10, 2016 NO REMEDY IS AVAILABLE FROM THE MANUFACTURER. THIS IS FAR BEYOND WHAT SHOULD BE CONSIDERED A TIMELY RESOLUTION TO SUCH A SEVERE SAFETY RISK.
Incident date: Apr 1, 2016
TAKATA RECALL ON AIR BAG HAS NOT BEEN COMPLETED. WHEN NOTICE WAS SENT I HAD TIME TO GET IT IN TO THE SHOP. I CANNOT AFFORD LEAVE TO DO THIS NOW AND I'M UNABLE TO USE MY CAR FOR CARPOOL WHILE I'M WAITING. THIS IS A BIG HARDSHIP.
Incident date: May 23, 2016
I RECEIVED A RECALL NOTICE DATED IN MAY ADVISING THAT THE FRONT PASSENGER AIRBAG NEEDED TO BE REPAIRED AND WAS DEEMED TO BE UNSAFE. IT WAS RECOMMEND THAT WE DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. IT IS NOW ALMOST 7 MONTHS LATER AND I HAVE CONTACTED TOYOTA AND WAS TOLD THEY DO NOT HAVE AN ESTIMATED TURN AROUND TIME FOR REPAIRS. I THINK THAT THIS TIME FRAME FOR R... Read more
Incident date: Nov 1, 2016
THE DEALER THAT WOULD BE ABLE TO PERFORM THE REPAIR ONLY DOES RECALL WORK DURING THE WEEK I UNFORTUNATELY WORK MONDAY THROUGH FRIDAY DURING NORMAL BUSINESS HOURS. WHICH I CAN NOT TAKE TIME OFF FOR AS THEY SAY IT MIGHT TAKE ALL DAY AND I DEPEND ON MY CAR FOR BUSINESS I ASKED TO SPEAK WITH THE MANAGER AT AUTONATION TOYOTA IN FORT MYERS FLORIDA BUT WAS TOLD THAT IS THE ONLY OPTION. THIS IS COMPLETELY... Read more
Incident date: Nov 1, 2016
THE DEALER THAT WOULD BE ABLE TO PERFORM THE REPAIR ONLY DOES RECALL WORK DURING THE WEEK I UNFORTUNATELY WORK MONDAY THROUGH FRIDAY DURING NORMAL BUSINESS HOURS. WHICH I CAN NOT TAKE TIME OFF FOR AS THEY SAY IT MIGHT TAKE ALL DAY AND I DEPEND ON MY CAR FOR BUSINESS I ASKED TO SPEAK WITH THE MANAGER AT AUTONATION TOYOTA IN FORT MYERS FLORIDA BUT WAS TOLD THAT IS THE ONLY OPTION. THIS IS COMPLETELY... Read more
Incident date: Dec 9, 2016
TAKATA RECALL. IF IT WASN'T FOR AN NBC NEWS REPORT ON THE PROBLEM I WOULDN'T HAVE KNOWN THAT I WAS AT RISK. THERE HAS BEEN NO NOTIFICATION FROM TOYOTA/SCION. I LIVE IN FLORIDA WHICH WAS LISTED AS A PRIORITY AREA BECAUSE OF THE HEAT.
Incident date: Dec 9, 2016
TAKATA RECALL - I HAVE TRIED TO GET MY AIRBAG REPLACED AT THE DEALER AND THEY WON'T SCHEDULE A TIME TO GET IT REPAIRED, THEY SAY THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPLACE THE AIR BAG AFTER MULTIPLE REQUESTS. I'M PERSONALLY WORRIED BECAUSE MY CAR IS 7 YEARS OLD AND I LIVE IN DALLAS TX., WE HAVE EXTREMELY HOT SUMMERS HERE. THE INFLATORS DEGRADE OVER TIME IN HOT CLIMATES.
Incident date: Oct 1, 2015
EXCESSIVE OIL CONSUMPTION. QUALIFIED FOR WARRANTY ENHANCEMENT. OIL CONSUMPTION TEST CONDUCTED THROUGH DEALERSHIPS IS RIGGED. I HAVE CHARGED THE OIL USAGE IN MY CAR FOR OVER 24 MONTHS AND IT BURNS THROUGH IN EXCESS OF A QUART EVERY 800 - 900 MILES.
Incident date: Aug 31, 2016
TL* THE CONTACT OWNS A 2004 SCION XB. WHILE DRIVING APPROXIMATELY 20 MPH, THE VSC, ABS, AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASSIONS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 01/25/2017*CT *CN
Incident date: Jun 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Dec 1, 2016
TAKATA RECALL NO REMEDY FOR UNSAFE AIR-BAG MORE THAN 6 MONTHS AFTER THE RECALL. I TRANSPORT DISABLED INDIVIDUALS USING THE SCION XB AND NOT BEING ABLE TO HAVE NYONE SIT IN THE FRONT PASSENGER SEAT MAKES IT DIFFICULT TO ASSESS AND COMMUNICATE WITH CLIENTS.
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Sep 4, 2016
3 MONTHS AFTER PURCHASE, CAR BLEW A TIE ROD AND HAD THE ENGINE REPLACED. IT HAD ABOUT 38000 MILES ON IT. ONE MONTH AFTER THAT REPAIR, A PUSH ROD WENT THROUGH A VALVE COVER. BOTH TIMES THE CAR HAD NO OIL, AND NO WARNING TO REPLACE THE OIL. DEALERSHIP IS REFUSING TO HONOR WARRANTY ON THE SECOND PROBLEM.
Incident date: Aug 21, 2016
WE WERE INFORMED OF THIS RECALL IN AUGUST OF 2016, AND WE WERE ADVISED NOT TO OPERATE THE VEHICLE WITH A PASSENGER IN THE FRONT SEAT. AS A FAMILY OF FOUR, THIS IS EXTREMELY INCONVENIENT. IT MEANS WE CAN NEVER HAVE AN EXTRA PASSENGER, AND IT MEANS THAT ONE ADULT IS ALWAYS CRAMMED IN THE BACK SEAT WITH TWO KIDS, EVEN ON LONG CAR TRIPS. WE HAVEN'T HEARD A WORD FROM TOYOTA SINCE THE RECALL NOTICE, AND... Read more
Incident date: Nov 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT ... Read more
Incident date: Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Oct 8, 2016
ROD BEARING FAILURE CAUSING SUDDEN SLOWDOWN. FAILURE WAS DUE TO FACTORY DEFECT OF HAVING TOO MUCH SEALANT IN BETWEEN INTERNAL ENGINE PARTS, CAUSING OIL STARVATION.
Incident date: Sep 9, 2016
TAKATA RECALL- PURCHASE 2016 SCION IM BRAND NEW A FEW MONTHS AGO. I NOTICED A PAINT DETAIL ON THE TOP OF THE HATCHBACK DOOR INSIDE WAS DONE POORLY.
Incident date: May 23, 2016
TAKATA RECALL AIRBAG RECALL ISSUED MAY 23, 2016 WHICH IS 6 MONTHS AGO. WHEN IS MY CAR GOING TO BE FIXED? WHAT CAN I DO TO GET MY CAR FIXED? HOW LONG AM SUPPOSED TO WAIT? IF NO FIX IN SIGHT CAN I RETURN CAR TO TOYOTA FOR A REFUND?
Incident date: May 2, 2016
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Nov 11, 2016
TAKATA RECALL WE RECEIVED A RECALL NOTICE IN MAY 2016 ABOUT THE PASSENGER AIRBAG ON OUR 2008 SCION XB. WE HAVE PUT INPUT THE VIN NUMBER AND THERE STILL ISN'T AN UPDATE AS TO WHETHER OR NOT THE AIRBAG IS SAFE.
Incident date: May 1, 2016
TAKATA RECALL JUST WONDERING HOW LONG TOYOTA PLANS TO DRAG THIS OUT? NO ONE MAY SIT IN THE PASSENGER SEAT AND THIS HAS BEEN GOING ON NOW FOR 6 MONTHS AND ALL TOYOTA SAYS IS PARTS ARE UNAVAILABLE.
Incident date: Oct 28, 2016
OUR 19 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE ON THE MORNING OF THE ACCIDENT. SHE WAS EXITING A SHOPPING CENTER COMPLEX AND ALTHOUGH THE VEHICLE'S ACCELERATION PEDAL WAS SLIGHTLY PRESSED THE VEHICLE WOULD NOT ACCELERATE AND ACTED AS THE BRAKES WERE DEPRESSED IN PLACE OF THE ACCELERATOR. THE VEHICLE SUDDENLY LUNGED FORWARD OUT OF CONTROL AND WOULD NOT RESPOND WHEN SHE APPLIED THE BRAKES. THE ... Read more
Crash
Incident date: Apr 20, 2016
EXCESSIVE OIL CONSUMPTION. I HAVE TO ADD TWO QUARTS OF OIL BETWEEN EVERY OIL CHANGE AND THE VEHICLE IS STILL A QUART LOW WHEN IT'S CHANGED. I RECEIVED A LETTER FROM TOYOTA TO HAVE VEHICLE TESTED FOR EXCESSIVE OIL CONSUMPTION. TEST RESULTS SHOW IT USES .6 QUARTS IN 1000 MILES, TOYOTA SAYS THAT'S NORMAL.