Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Feb 11, 2017
MY 2007 SCION TC, IS EXPERIENCING EXCESSIVE OIL CONSUMPTION BELIEVED TO BE FROM DEFECTIVE PISTON RINGS DESIGNED BY THE MANUFACTURER. THIS WILL INEVITABLY LEAD TO ENGINE FAILURE, AND IS ALREADY AN EXTREMELY EXPENSIVE FIX. MY CAR NO LONGER FALLS UNDER THE STANDARD TOYOTA POWERTRAIN WARRANTY (60 MONTHS / 60K MILES). BUT HAS LESS THAN 85,000 MILES ON IT. TOYOTA WILL DO NOTHING TO FIX THIS PROBLEM THAT... Read more
Incident date: Feb 11, 2017
MY 2007 SCION TC, IS EXPERIENCING EXCESSIVE OIL CONSUMPTION BELIEVED TO BE FROM DEFECTIVE PISTON RINGS DESIGNED BY THE MANUFACTURER. THIS WILL INEVITABLY LEAD TO ENGINE FAILURE, AND IS ALREADY AN EXTREMELY EXPENSIVE FIX. MY CAR NO LONGER FALLS UNDER THE STANDARD TOYOTA POWERTRAIN WARRANTY (60 MONTHS / 60K MILES). BUT HAS LESS THAN 85,000 MILES ON IT. TOYOTA WILL DO NOTHING TO FIX THIS PROBLEM THAT... Read more
Incident date: Jun 6, 2005
ENGINE LIGHT COMES ON, WILL NOT GO OFF. HAVE TO TAKE IT TO REPAIR SHOP SO IT CAN BE FIXED FOR A TIME. SO IT WILL PASS INSPECTION WITH LIGHT OFF. SOON AFTER THE ENGINE LIGHT WILL GO ON AGAIN. THIS HAS BEEN GOING ON FOR MANY YEARS. CAR WAS IN MOTION, STARTING CAR, DRIVING CAR, FORWARD AND BACKING UP. LIGHT IS ALWAYS ON. MECHINIAC CANT FIND WHAT IS WRONG. DRIVING CAR ON STREET OR HIGHWAY, UP ... Read more
Incident date: May 23, 2016
TAKATA RECALL FOR 9 MONTHS I HAVE BEEN UNABLE TO SEAT A PASSENGER IN THE FRONT PASSENGER SEAT OF MY CAR, AND NO ATTEMPT HAS BEEN MADE BY EITHER MANUFACTURER OR DEALERSHIP TO REMEDY THE SITUATION.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER FOR MONTHS. THE CONTACT WAS PROVIDED WITH A LOANER IN THE INTERIM. THE VEHICLE WAS PARKED AT THE DEALER'S FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME ... Read more
Incident date: Jun 1, 2016
TAKATA RECALL HAVE BEEN WAITING FOR REPLACEMENT PASSENGER AIR BAG SINCE APPROXIMATELY JUNE 2016. HAVE BEEN INCONVENIENCED AND NOT ABLE TO RIDE WITH A PASSENGER IN FRONT. CAN NEVER GET ANY STATUS FROM TOYOTA DEALER AS TO WHEN REPLACEMENT WILL BE AVAILABLE.
Incident date: Jul 14, 2016
I RECEIVED THE RECALL ON 7/14/2016. IT'S BEEN ALMOST SEVEN MONTHS AND I HAVE HEARD NOTHING!!!!!!!!
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS ... Read more
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2007 SCION TC. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKES FAILED AND THE CONTACT CRASHED INTO THE REAR OF A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED A SPRAIN AND BRUISES TO THE SHOULDER, NECK, AND HAND, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIA... Read more
Crash
1 injured
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2007 SCION TC. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKES FAILED AND THE CONTACT CRASHED INTO THE REAR OF A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED A SPRAIN AND BRUISES TO THE SHOULDER, NECK, AND HAND, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIA... Read more
Crash
1 injured
Incident date: Jun 6, 2016
TAKATA INFLATORS: ON JUNE 9TH, 2016 I RECEIVED A LETTER FROM TOYOTA GIVING NOTICE OF THE AIR BAG RECALL. IT HAS BEEN APPROXIMATELY 8 MONTHS SINCE I RECEIVED THIS NOTICE "RECOMMENDING THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". AFTER A APPROXIMATELY THREE OF MONTHS I BEGAN CALLING THE DEALER SHIP EVERY MONTH OR SO CHECKING ON THE RECALL. THEY JUST KEEP SAYING ... Read more
Incident date: Feb 1, 2017
THE MOONROOF ON MY SCION TC SHATTERED AS I WAS DRIVING ON THE FREEWAY. THERE WERE NO OTHER CARS AROUND ME AND I DID NOT SEE ANY LARGE OBJECTS HIT MY CAR. *TR
Incident date: Feb 1, 2017
THE MOONROOF ON MY SCION TC SHATTERED AS I WAS DRIVING ON THE FREEWAY. THERE WERE NO OTHER CARS AROUND ME AND I DID NOT SEE ANY LARGE OBJECTS HIT MY CAR. *TR
Incident date: Jul 20, 2016
"TAKATA RECALL" BOUGHT THIS VEHICLE BRAND NEW IN 2011 FROM HENDRICKS TOYOTA IN 2011(CHARLESTON, SC). THEY'VE HAD POSSESSION OF THE ABOVE MENTIONED VEHICLE SINCE JULY 2016 (OVER 6 MONTHS). STILL NO FIX ANYTIME SOON (AS PER GM @ HENDRICKS). BOTH DEALER & MANUFACTURER REFUSE TO ACCOMMODATE ME WITH A VEHICLE COMPARABLE TO THE SIZE OF THE COMPACT SUV I SPENT $25,000 ON (JUST PAID OFF) REGARDLESS OF TH... Read more
Incident date: Jul 23, 2016
TAKATA RECALL (NHTSA RECALL NO 16V-340 I RECEIVED THIS SUBJECT RECALL 07/23/2016 ADVISING ME NOT TO DRIVE THIS CAR WITH ANY OCCUPANT IN THE PASSENGER SIDE SEAT AS IT COULD CAUSE DEATH OR INJURY. I HAVE CALLED THE SPARKS TOYOTA , THE DEALER I PURCHASED THE CAR FROM TO DISCONNECT THE PASSENGER SIDE AIR BAG. THE DEALER STATED TOYATO WILL NOT PERMIT THEM TO DISCONNECT THE PASSENGER AIR BAG. I AM 83 Y... Read more
Incident date: Jan 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE C... Read more
Incident date: May 30, 2016
TAKATA RECALL, RECEIVED RECALL FOR AIRBAGS IN MAY 2016 BY TOYOTA DEALER LETTER STATED (YOUR AIRBAG IF EXPLODED COULD CAUSE SERIOUS HARM OR EVEN DEATH. AT THIS TIME WE CANNOT FIX THE PROBLEM, WE WILL NOTIFY YOU WHEN THE PROBLEM CAN BE RESOLVED. WE SUGGEST NO RIDER ON PASSENGER SIDE.THAT WAS NINE MONTHS AGO AS OF JAN 28 2017 HAVE NOT HEARD FROM TOYOTA, I'M JUST A LITTLE PERSON HAVE TO USE A PILLOW T... Read more
Incident date: Jan 28, 2017
I AM STILL WAITING FOR THE AIRBAG RECALL TO BE REMEDIED. I CANNOT USE MY FRONT PASSENGER SEAT UNTIL THIS IS REMEDIED. THE RECALL WAS IN MAY OF 2016 AND IT IS JANUARY 28TH, 2017. IT HAS NOT BEEN REMEDIED IN A TIMELY FASHION WHICH LIMITS THE USAGE OF MY CAR.
Incident date: Jan 27, 2017
I HAVE DRIVEN 1270 MILE SINCE MY LAST OIL CHANGE. MY OIL LIGHT DOESN'T COME ON AND STAY ON WHEN THE OIL IS LOW OR EMPTY. IT WILL GIVE A QUICK FLASH. WHEN I CHECKED IT TODAY, 1/27/17 IT WAS 2 1/2 QUARTS LOW. THE CAR ONLY HOLDS 3 QUARTS. WHEN I TOOK IT IN ABOUT 4 WEEKS AGO FOR ITS REGULAR CHANGE THERE WAS NO OIL IN IT AT ALL. I COULD HAVE BLOWN MY ENGINE BECAUSE I DIDN'T KNOW! THE LIGHT DOESN'T COM... Read more
Incident date: Jan 27, 2017
I HAVE DRIVEN 1270 MILE SINCE MY LAST OIL CHANGE. MY OIL LIGHT DOESN'T COME ON AND STAY ON WHEN THE OIL IS LOW OR EMPTY. IT WILL GIVE A QUICK FLASH. WHEN I CHECKED IT TODAY, 1/27/17 IT WAS 2 1/2 QUARTS LOW. THE CAR ONLY HOLDS 3 QUARTS. WHEN I TOOK IT IN ABOUT 4 WEEKS AGO FOR ITS REGULAR CHANGE THERE WAS NO OIL IN IT AT ALL. I COULD HAVE BLOWN MY ENGINE BECAUSE I DIDN'T KNOW! THE LIGHT DOESN'T COM... Read more
Incident date: Jun 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Jul 31, 2016
TAKATA RECALL WAS NOTIFIED OF AIRBAG DEFECT IN JULY 2016. IT IS JANUARY 2017 AND NO REPLACEMENT OR SOLUTION HAS BEEN OFFERED. RECALL RECOMMENDATION WAS TO HAVE UNOCCUPIED PASSENGER FRONT SEAT UNTIL AIRBAG IS FIXED. THIS IS A MAJOR INCONVENIENCE FOR A FAMILY VEHICLE. A CALL TO TOYOTA THIS MORNING RESULTED IN NO ETA FOR THE FIXING OF THIS PART. THIS IS ABSOLUTELY UNACCEPTABLE.
Incident date: May 23, 2016
BAD TACATA AIR BAG, NO FIX SINCE MAY 2016
Incident date: Jun 1, 2016
TAKATA RECALL BEEN WAITING FOR TOYOTA/SCION TO FIX AIRBAG PROBLEM SINCE SUMMER OF 2016. LAST TIME I TALKED TO THEM THEY SAID POSS JAN. JUST CALLED AGAIN JAN 24,2017. NOW THEY SAY THEY CANNOT GIVEN A TIME FRAME. HOW LONG ARE WE SUPPOSE TO WAIT? FEEL LIKE ITS AN INCONVENIENCE BECAUSE NO ONE CAN RIDE W ME IN THE FRONT PASSENGER SEAT. WHICH SEEMS RIDICULOUS WHEN ITS ONLY ME AND ONE OTHER PERSON IN TH... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Aug 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: May 23, 2016
TAKATA RECALL G1P, NO REMEDY FROM MANUFACTURER. ELECTRICAL RECALL C0M, NO REMEDY.
Incident date: May 23, 2016
TAKATA RECALL G1P, NO REMEDY FROM MANUFACTURER. ELECTRICAL RECALL C0M, NO REMEDY.
Incident date: Jun 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Aug 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Jan 6, 2017
I JUST WENT TO THE DEALER AND HAVE INDICATED THAT MY CAR BURNS OIL 2 TO 3X'S FASTER THAN NORMAL. I WAS MADE AWARE (FOR THE 1ST TIME) OF THE EXTENDED WARRANTY THAT TOYOTA ISSUED. HOWEVER, MY CAR NOW HAS 150,737 MILES AND DOES NOT QUALIFY FOR THE WARRANTY WORK. HERE'S THE DOCUMENT THAT SHOWS MY CAR NO LONGER QUALIFIES. HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/ZE7-DLRLTR.PDF PLEASE HELP!
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VI... Read more
Incident date: Jun 1, 2016
"TAKATA RECALL". I WAS NOTIFIED ABOUT THIS "RECALL" IN JUNE 2016 ITS NOW 8 MONTHS LATER AND NOTHING HAS BEEN DONE. IN THE MEANTIME MY FRONT PASSENGER SEAT IS NOT SUPPOSED TO BE USED! EIGHT MONTHS! THIS IS NOT THE CAR I PAID FOR-I BOUGHT A CAR WITH SEATING FOR 5, 2 IN FRONT 3 IN BACK. NOW TOYOTA IS ISSUING NOTIFICATIONS TO PHASE 2 PEOPLE AND THEY HAVEN'T EVEN BEGUN TO ADDRESS THE ISSUE FOR PHASE 1 ... Read more
Incident date: Oct 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS ... Read more
Incident date: Jun 9, 2016
TAKATA RECALL: RECEIVED NOTICE OF THIS RECALL JUNE 2016, TOYOTA DEALER WE BOUGHT FROM STILL CANNOT MAKE REPAIRS/REPLACE AIRBAGS. IT IS A MAJOR DANGER AND INCONVENIENCE TO NOT BE ABLE TO USE THE VEHICLE. THEY AND TOYOTA SEEM UN-INTERESTED IN GETTING THIS DONE AND SHOULD BE HELD LIABLE FOR THE LOSS OF USE. IF IT CANNOT BE REPPAIRED IN A TIMELY MANNER THEY SHOULD PROVIDE A LOANER OR REPLACEMENT VEHIC... Read more
Incident date: Jan 15, 2017
TAKATA RECALL I WAS NOTIFIED BY TOYOTA THAT MY VEHICLE WAS AFFECTED WITH THIS RECALL OVER 6 MONTHS AGO AND HAVE NOT HEARD ANYTHING ELSE. I AM A SINGLE MOTHER WITH AN 11 & 13 YEAR OLD AND AM PARANOID OF LETTING THEM RIDE IN THE PASSENGER SEAT. THIS IS MY ONLY VEHICLE AND NEED TO KNOW WHEN CAN THEY RESOLVE THIS PROBLEM/MAKE REPAIRS ON THE AIR BAGS. I LIVE IN SOUTH FLORIDA, HIGH HUMIDITY, HIGH HEAT... Read more
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS ... Read more
Incident date: Jan 6, 2017
TL* THE CONTACT OWNED A 2008 SCION TC. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash
Incident date: May 23, 2016
THE SAFETY RECALL NOTICE FROM TOYOTA HAD BEEN RECEIVED IN MAY OF 2016. IT STATED THAT RECALL HAD BEEN ISSUED FOR TAKATA FRONT PASSENGER AIRBAG INFLATOR. IT HIGHLY RECOMMENDED DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT DUE TO DANGER OF INFLATOR RUPTURE DURING AIRBAG DEPLOYMENT. THIS RUPTURE CAN HAPPENED ANY TIME DUE TO DEGRADATION OF THE PROPELLANT IN THESE INFLATORS A... Read more
Incident date: Jan 3, 2017
I PURCHASED MY 2009 SCION XB, 2.4 LITER, BRAND NEW. I CURRENTLY HAVE 113100 MILES ON IT. I HAVE ROUTINELY MAINTAINED MY CAR, BUT THE LAST YEAR OR SO, I AM CONCERNED BECAUSE I NEED TO ADD A MINIMUM OF 1/2 QUART OF OIL EVERY WEEK, JUST TO KEEP THE LEVEL ABOVE THE ADD MARK
Incident date: Jan 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Dec 15, 2016
STEERING WHEEL TURNS TOO EASILY TO HAVE A SAFE AMOUNT OF CONTROL OVER THE VEHICLE. THERE IS VERY LITTLE TRACTION WHERE THE TIRES MEET THE ROADS. I SPENT $700.00 ON COOPER TIRES THINKING THIS WOULD HELP, BUT STILL CAR SLIDES OVER THE GROUND. I CHECKED TO SEE IF THE TRACTION CONTROL WAS OFF BUT THAT WAS NOT THE CASE. THIS IS A VERY DANGEROUS CAR. I PAID CASH FOR MY CAR AND HAVE NO OTHER RECOURSE... Read more
Incident date: Dec 15, 2016
STEERING WHEEL TURNS TOO EASILY TO HAVE A SAFE AMOUNT OF CONTROL OVER THE VEHICLE. THERE IS VERY LITTLE TRACTION WHERE THE TIRES MEET THE ROADS. I SPENT $700.00 ON COOPER TIRES THINKING THIS WOULD HELP, BUT STILL CAR SLIDES OVER THE GROUND. I CHECKED TO SEE IF THE TRACTION CONTROL WAS OFF BUT THAT WAS NOT THE CASE. THIS IS A VERY DANGEROUS CAR. I PAID CASH FOR MY CAR AND HAVE NO OTHER RECOURSE... Read more
Incident date: Dec 15, 2016
STEERING WHEEL TURNS TOO EASILY TO HAVE A SAFE AMOUNT OF CONTROL OVER THE VEHICLE. THERE IS VERY LITTLE TRACTION WHERE THE TIRES MEET THE ROADS. I SPENT $700.00 ON COOPER TIRES THINKING THIS WOULD HELP, BUT STILL CAR SLIDES OVER THE GROUND. I CHECKED TO SEE IF THE TRACTION CONTROL WAS OFF BUT THAT WAS NOT THE CASE. THIS IS A VERY DANGEROUS CAR. I PAID CASH FOR MY CAR AND HAVE NO OTHER RECOURSE... Read more
Incident date: Aug 10, 2016
I RECEIVE A RECALL LETTER FOR MY AIR BAG. I TOOK THE CAR TO THE TOYOTA DEALERSHIP ABOUT FIVE MONTHS A GO AND WAS TOLD THAT I HAVE TO WAIT FOR TOYOTA TO SEND ME A NOTIFICATION. I HAVE NOT RECEIVE ANY NOTIFICATION FROM THEM. I THINK THAT FIVE MONTH TO WAIT FOR THEM TO FIX A PROBLEM THAT CAN RESULT IN SERIOUS INJURY OR DEATH IS UNACCEPTABLE.
Incident date: Jun 15, 2016
THERE IS A TSB FOR THE XA MODELS OF THIS SAME YEAR. MY VEHICLE HAS SAME DESIGN OF EMISION SYSTEM AS THE XA AND SEEMS TO BE THE SAME PROBLEM. THE FUEL FILLER NECK ALLOWS WATER TO INTRUDE INTO THE CHARCOAL CANISTER EVAP. SYSTEM AND THEREFORE CAUSING FAILURE OF THE SYSTEM.
Incident date: Nov 30, 2016
THE SEAT BELT LATCH STICKS. DOESNT EASILY PRESS TO UNLATCH SEAT BELT. ON DRIVERS SIDE.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: May 31, 2016
"TAKATA RECALL" THIS RECALL HAS BEEN UP SICE MAY, I AM CURRENTLY MAKING PAYMENTS ON A CAR THAT I CANT DRIVE SINCE I WORK FOR UBER AND LYFT. THEY HAVE YET TO COME UP WITH A SOLUTION. THIS IS REALLY MESSING ME UP FINANCIALLY, YET NO ONE CAN SEEM TO GIVE ANY ANSWERS. IM THINKING I SHOULD GET AN ATTORNEY.