Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Mar 25, 2017
TAKATA RECALL GOT A NOTICED ON 5/26/2016 AND HAVE NOT RECEIVED ANOTHER NOTICED YET, CALLED THE DEALER AND I WAS TOLD THEY ARE MAKING PARTS STILL.
Incident date: Mar 29, 2017
AIR BAG HAS BEEN UNDER RECALL FOR ALMOST 1 YEAR...AS OF TODAY THERE IS STILL NO FIX FROM TOYOTA/SCION...THE DEALER DOES NOT HAVE ANY INFO ON WHEN ONE WILL BE AVAILABLE. I WANTED TO SELL THE VEHICLE BUT NO ONE WANTS TO BUY IT BECAUSE IT HAS NOT BEEN FIXED
Incident date: Mar 1, 2017
2006 SCION XA CHECK ENGINE LIGHT WITH DIAGNOSTIC CODES: P2401, P043E, P043F, P2419, P2402 INDICATING "EVAPORATION LEAK/EMISSION PROBLEMS." THERE APPARENTLY ARE SERVICE BULLETINS OUT ON THIS ISSUE AND TOYOTA WILL NOT ACKNOWLEDGE THAT THIS IS A WIDESPREAD ISSUE WITH THE XA MODEL. TOYOTA WANTS OVER $700 TO REPAIR A KNOWN DEFECT AND WILL NOT HELP WITH COST OF REPAIR. TOYOTA IS CHARGING CONSUMERS THE C... Read more
Incident date: Mar 27, 2017
SLOW LEAK OF AIR PRESSURE. I HAD TO KEEP ADDING AIR. LOCAL BRIDGESTONE TIRE PEOPLE SAID IT WAS BECAUSE IT WAS INSTALLED INCORRECTLY. THEY TOOK IT OFF RIM AND THE BEAD WAS TORN.
Incident date: Mar 24, 2017
TAKATA RECALL -I HAVE CALLED THE TOYOTA DEALERSHIP IN THOUSAND OAKS CA WHERE WE BOUGHT THE CAR AND THEY ALWAYS TELL ME THEY DON'T HAVE ANY REPLACEMENTS.
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCON... Read more
Incident date: Feb 6, 2017
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Oct 16, 2016
TL* THE CONTACT OWNS A 2009 SCION XD. ON SEVERAL OCCASIONS, WHILE DRIVING 60 MPH, THE CRUISE CONTROL INDICATOR ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,500.
Incident date: Jan 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS ... Read more
Incident date: Aug 1, 2016
RECALL ON FAULTY PARTS (PISTONS) CREATING MY CAR TO BURN OIL TO WHERE I HAVE TO ADD OIL ALMOST EVERY 1000 MILES OR GET MY OIL CHANGED. WHEN I TRIED TO CONTACT A TOYOTA DEALER IN REFERENCE TO THE RECALL I RECEIVED A RUNAROUND FOR MONTHS UNTIL THEY TOLD ME MY CAR NO LONGER FELL UNDER THE WARRANTY BECAUSE IT WAS 2K MILES OVER THE WARRANTY CRITERIA.
Incident date: May 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Mar 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Mar 15, 2017
THE FRONT PASSENGER SEAT AIRBAG SHOWS THAT THE AIRBAG & SEAT BELTS WAS DEPLOYED (WITHOUT AN ACCIDENT ). THE MANUFACTURING AND DEALER DECLINES COVERAGE FOR THIS DEFECT. THE COST TO FIX THIS ISSUE IS ON THE VEHICLE OWNERS BURDEN AND I DO NOT BELIEVE IT IS FAIR IF IT A DEFECT FROM THE MANUFACTURING. THE SENSOR LIGHTS SHOWING THE AIRBAGS WERE DEPLOYED SHALL BE AT MANUFACTURERS COST NOT CONSUMER. THE ... Read more
Incident date: Mar 15, 2017
THE FRONT PASSENGER SEAT AIRBAG SHOWS THAT THE AIRBAG & SEAT BELTS WAS DEPLOYED (WITHOUT AN ACCIDENT ). THE MANUFACTURING AND DEALER DECLINES COVERAGE FOR THIS DEFECT. THE COST TO FIX THIS ISSUE IS ON THE VEHICLE OWNERS BURDEN AND I DO NOT BELIEVE IT IS FAIR IF IT A DEFECT FROM THE MANUFACTURING. THE SENSOR LIGHTS SHOWING THE AIRBAGS WERE DEPLOYED SHALL BE AT MANUFACTURERS COST NOT CONSUMER. THE ... Read more
Incident date: Feb 1, 2016
TAKATA INFLATORS. I JUST TOOK MY SCION IN TO THE DEALERSHIP FOR AN OIL CHANGE AND TWO RECALLS. THEY FIXED THE ONE RECALL FOR THE MASTER WINDOW SWITCH, WHICH WAS GREAT. HOWEVER, I WAS INFORMED THAT THEY ARE NOT AWARE OF ANY FUTURE DATE THAT THE AIR BAG WOULD BE AVAILABLE. THEIR REMARK WAS THAT IT WAS ONLY THE PASSENGER SIDE, NOT TO WORRY, DRIVER IS OK. ALSO IN THE RECALL LETTERS I RECEIVED, IT... Read more
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Sep 14, 2016
AT AROUND 35000 MILES I NOTICED MY CAR STARTED BURNING OIL. I THOUGHT THIS WAS NORMAL SO I BEGAN USING THICKER OIL. THE PROBLEM PERSISTED. MY CAR NOW HAS 185000 MILES AND I'M USING 10W40 OIL WITH OIL STABILIZER AND THE PROBLEM CONTINUES. I'VE HAD TWO OIL CONSUMPTION TESTS DONE ON MY CAR AND, ACCORDING TO THEIR TESTING STANDARDS, IT HAS PASSED BOTH TIMES. HOWEVER, THE ISSUE IS ONGOING AND HAS OF CO... Read more
Incident date: Sep 2, 2016
"TAKATA RECALL" - STILL AWAITING REPAIR. RECEIVED LETTER FROM MANUFACTURER IN 2016 AND NOTIFIED DEALER 'BEAVER TOYOTA' OF ST. AUGUSTINE FLA. TO HAVE REPAIRED. DEALER CLAIMS THEY ARE AWAITING PARTS AND O.K. FROM MANUFACTURER AND THAT I WILL BE NOTIFIED WHEN TO COME IN FOR REPAIR. STILL WAITING TO BE NOTIFIED TO HAVE REPAIR.
Incident date: Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3340000 (AIR BAGS); HOWEVER, THE REMEDY FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIR... Read more
Incident date: Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 3, 2017
WHILE DRIVING, THE STEERING WHEEL IS LOOSE AND EASILY TURNS LEFT, ALMOST ON ITS OWN. WHERE AS TURNING IT TO THE RIGHT IS TIGHT AND MORE DIFFICULT. THIS MAKES DRIVING VERY DIFFICULT AND DANGEROUS, ESPECIALLY ON WINDY DAYS. I'VE READ ABOUT IT HERE AND THERE ONLINE WHILE TRYING TO FIGURE OUT WHATS HAPPENING AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS ISSUE. ONE PERSON STATED THAT THE STEERING SENSO... Read more
Incident date: Mar 3, 2017
WHILE DRIVING, THE STEERING WHEEL IS LOOSE AND EASILY TURNS LEFT, ALMOST ON ITS OWN. WHERE AS TURNING IT TO THE RIGHT IS TIGHT AND MORE DIFFICULT. THIS MAKES DRIVING VERY DIFFICULT AND DANGEROUS, ESPECIALLY ON WINDY DAYS. I'VE READ ABOUT IT HERE AND THERE ONLINE WHILE TRYING TO FIGURE OUT WHATS HAPPENING AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS ISSUE. ONE PERSON STATED THAT THE STEERING SENSO... Read more
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE HIGHER END VEHICLES WERE BEING SERVICE... Read more
Incident date: Aug 1, 2016
TAKATA AIRBAG RECALL OTHER VEHICLES ARE GETTING FIXED BUT MINE STILL DOES NOT HAVE A RESOLUTION.
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: May 1, 2015
TAKATA RECALL. I RECEIVED THE RECALL NOTICE IN MAY 2016 FOR MY VEHICLE. WE HAVE STOPPED USING THE PASSENGER SEAT. THIS IS GREATLY IMPACTING OUR LIVES. WE HAVE BEEN WAITING 10 MONTHS, AND THERE ARE STILL NO PARTS AVAILABLE. THIS IS UNACCEPTABLE. IN FEBRUARY 2017, WE GOT A RECALL NOTICE, FOR THE SAME ISSUE, ON OUR SECOND CAR, 2012 TOYOTA COROLA. WE CANNOT SAFELY TRANSPORT OUR FAMILY IN EITHER CAR NO... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE CONSUMED A MASSIVE AMOUNT OF OIL. THE CONTACT STATED THAT SIX QUARTS OF OIL WAS PLACED IN THE VEHICLE, AND ALL OF IT WAS CONSUMED IN A SHORT PERIOD OF TIME. THE VEHICLE WAS DIAGNOSED AS HAVING AN OIL CONSUMPTION FAILURE. THE VEHICLE WAS REPAIRED AT A TOYOTA DEALER WHERE NEW PISTONS AND... Read more
Incident date: Feb 27, 2016
TAKATA RECALL - NEVER RECEIVED RECALL MESSAGE FROM MANUFACTURE
Incident date: Feb 27, 2017
I WAS IN MOTION GOING ABOUT 35 MILES PER HOUR. I ACCELERATED RAPIDLY UP TO 40 MPH AND WHEN I EASED OFF THE GAS, THE CAR CONTINUED TO REV/ACCELERATE. I TRIED PUSHING THE BRAKE BUT THE CAR RESISTED. I CHANGED GEARS INTO NEUTRAL (I HAVE AN AUTOMATIC) AND THOUGH IT REVVED REALLY LOUDLY, WHEN I PUT IT BACK INTO DRIVE, IT WAS RESPONSIVE AGAIN TO THE GAS AND BRAKE.
Incident date: Feb 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Feb 23, 2017
HAWAII IN THE HOUSE ...I OWN A 2006 SCION XA AND RECENTLY THE CHECK ENGINE LIGHT CAME ON. I HAD IT DIAGNOSED AT HILO TOYOTA.."P2401 EVAPORATE LEAK DETECTION PUMP CONTROL CIRCUIT". THE CHARCOAL CANISTER AND SOME OTHER PARTS ARE RUINED DUE TO WATER LEAKAGE. I AM ONE OF MILLIONS SCION OWNERS WHO NOW HAS TO PAY MAJOR PARTS AND LABOR CHARGES TO HAVE THIS FIXED. I LIVE IN HAWAII AND IT RAINS ALOT HER... Read more
Incident date: Feb 23, 2017
HAWAII IN THE HOUSE ...I OWN A 2006 SCION XA AND RECENTLY THE CHECK ENGINE LIGHT CAME ON. I HAD IT DIAGNOSED AT HILO TOYOTA.."P2401 EVAPORATE LEAK DETECTION PUMP CONTROL CIRCUIT". THE CHARCOAL CANISTER AND SOME OTHER PARTS ARE RUINED DUE TO WATER LEAKAGE. I AM ONE OF MILLIONS SCION OWNERS WHO NOW HAS TO PAY MAJOR PARTS AND LABOR CHARGES TO HAVE THIS FIXED. I LIVE IN HAWAII AND IT RAINS ALOT HER... Read more
Incident date: May 26, 2016
TAKE RECALL I BOUGHT THIS CAR IN APRIL OF 2016 AND WAS NOT NOTIFIED AT ALL ABOUT THIS RECALL. NO ONE TOLD ME THAT MY AIRBAGS COULD HARM ME OR EVEN KILL ME. I'M VERY UPSET WITH THE MANUFACTURER AND THE DEALERSHIP I HAVE WORKED WITH.
Incident date: Jun 9, 2016
TAKATA RECALL-RECEIVED NOTICE OF AIRBAG RECALL IN JUNE 2016. IT IS NOW FEBRUARY 2017 AND ON 2/24/2017 I CALLED THE HOTLINE TO INQUIRE WHEN THE PROBLEM WOULD BE SOLVED. THE REMEDY THAT THE NOTICE GAVE US WAS NOT TO HAVE ANYONE SIT IN FRONT PASSENGER SEAT. THIS HAS BECOME A PROBLEM FOR US AS THIS IS NOT ALWAYS POSSIBLE. I WAS INFORMED THAT NO REMEDY HAS BEEN FOUND YET. SINCE JUNE 2016 I HAVE REC... Read more
Incident date: May 26, 2016
I WAS NOTIFIED IN JUNE OF 2016 THAT MY PASSENGER AIRBAG IS RECALLED. SINCE THEN I HAVE NOT BEEN ABLE TO HAVE ANY PASSENGERS RIDE IN THAT SEAT IN MY CAR. THIS IS VERY INCONVENIENT BECAUSE I CAN NOT FIT MY FAMILY IN MY CAR. I HAVE WAITED PATIENTLY FOR A FIX BUT SINCE IT HAS BEEN NEARLY A YEAR AND THEY STILL ARE UNABLE TO COME UP WITH A REMEDY FOR THE PROBLEM. I SHOULD BE ABLE TO USE MY CAR IN THE MA... Read more
Incident date: Feb 22, 2017
EXCESSIVE ENGINE OIL CONSUMPTION. MY CAR ENGINE OIL DROP WAY BELOW THE LOWER LIMIT OF THE OIL STICK MARK BETWEEN THE OIL CHANGE INTERVAL. I HAVE TO ADD 1.5 QUART OF OIL TO BRING THE LEVEL BACK TO NORMAL LEVEL (BETWEEN THE HI AND LO MARK). THE CAR CONSUMES MOST OF THE OIL WITH ONLY 2000 MILES FROM THE LAST OIL CHANGE.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER STATED THAT THEY WOULD CALL THE CONTACT WHEN THE PARTS BECAME AVAILABLE TO SCHEDULE THE RECALL APPOINTMENT. THE DEALER PROVIDED NO FOLLOW-UP CALL FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER... Read more
Incident date: Feb 10, 2017
HAVE YOU HAD ANY COMPLAINTS ON THE N5000 PLUS TIRES? WE BOUGHT A SET FOR MY 2014 SCION TC EARLY LAST YEAR AND AT ABOUT 18,000 MILES ONE OF THE TIRES BLEW THE SIDEWALL OUT. AROUND FEB 10, 2017, THE OTHER TIRE DID THE SAME THING. I HAVE WRITTEN NEXEN BUT HAVE NOT HEARD BACK. THESE TIRES ARE RATED AT 65,000 BUT THEY HAVE ABOUT 18,000 AND THEY HAVE WORN QUITE A BIT. I DONT UNDERSTAND HOW THEY ... Read more
Incident date: Feb 21, 2017
TAKATA RECALL CONTACTED TOYOTA OF TRI CITES TO SCHEDULE AN APPOINTMENT TO RECTIFY AIR BAG AS PER TOYOTA'S LETTER OF RECALL RECEIVED IN JANUARY 2017. THEY SAID NO PARTS AVAILABLE NOW OR IN THE NEAR FUTURE. WOULD NOT SUPPLY LOANER CAR. WAS TOLD TO NOT PUT PASSENGERS IN FRONT SEAT IF I WAS CONCERNED ABOUT THE PROBLEM BUT PROBABLY NO BIG DEAL DUE TO LOW HUMIDITY IN OUR AREA.
Incident date: Jan 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS ... Read more
Incident date: Feb 20, 2017
TAKATA RECALL. I RECEIVED A NOTICE TO NOT USE THE FRONT PASSENGER SEAT UNTIL A REMEDY BECOMES AVAILABLE. A TOYOTA CUSTOMER SERVICE REP INFORMED ME THAT THE COMPANY HAD NO IDEA WHEN A REMEDY MIGHT BE AVAILABLE. I IS UNACCEPTABLE THAT I CAN'T USE THE FRONT PASSENGER SEAT OF MY VEHICLE INDEFINITELY. THIS IS THE PRIMARY TRANSPORT FOR ME AND MY FAMILY.
Incident date: Feb 18, 2017
MY SUN ROOF SHATTERED WHILE I WAS DRIVING HOME ON CITY STREETS
Incident date: Feb 17, 2017
EXCESSIVE OIL CONSUMPTION LEADING TO MOTOR LOSS. THIS SEEMS TO BE A KNOWN ISSUE FOR VEHICLES THAT ARE REGULARLY MAINTAINED AND SCHEDULED OIL CHANGES EVERY 3-5,000 MILES. IT SEEMS IT SHOULD BE HANDLED AS A RECALL BY TOYOTA IF THIS MANY VEHICLES ARE HAVING THE SAME ISSUE. EXCESSIVE OIL CONSUMPTION BEGAN AROUND 90K MILES. AT 148K, VEHICLE WAS REQUIRING MORE OIL THAN I WAS ABLE TO PUT IN. ENGINE B... Read more
Incident date: Feb 18, 2017
I WAS BACKING UP INTO THE GARAGE WHEN ALL OF THE SUDDEN THE POWER STEERING LIGHT CAME ON AND I LOST ALL THE USE OF THE POWER STEERING
Incident date: Dec 12, 2016
I WAS DRIVING TO WORK AT 55 MPH. MY SUNROOF WAS CLOSE, AIR CONDITIONER WAS ON AND WINDOWS UP BECAUSE IT WAS RAINING. WHILE DRIVING HEARD A LOUD NOISE THOUGHT IT WAS SOMEONE THAT HAD AN IMPACT BY OTHER CAR. WHEN I LOOKED UP MY SUNROOF WAS ALL OF THE SOMETHING GONE. I LOOKED IN THE DRIVEWAY BY MY MIRROR AND IT WAS FLYING LIKE A "FREEZE BIZ" FOR NO REASON. I TRY TO MAKE A CLAIM WITH THE DEALER A... Read more
Incident date: Feb 15, 2017
TAKATA RECALL. WE HAVE 3 COMPANY SCIONS THAT HAVE HAD A RECALL FOR OVER SIX MONTHS. TOYOTA STILL HASN'T CALLED US TO HAVE THE AIR BAGS REPLACED. WHEN WE CALL, THEY SAY THEIR OUT OF STOCK. I WOULD LIKE THEM TO BUY BACK THESE VEHICLES, AS IT IS EFFECTING OUR COMPANY BUSINESS! THE VIN'S ARE [XXX], [XXX], [XXX]. I JUST RECEIVED 2 MORE SCION RECALLS FOR A TOTAL OF 5 VEHICLE IN OUR FLEET WHERE WE CAN'T ... Read more
Incident date: Feb 4, 2017
TAKATA RECALL - I WENT TO TRADE IN MY SCION XB AND WAS NOTIFIED THAT THERE WAS A RECALL ON THE AIRBAG AND NO REMEDY IS AVAILABLE. SINCE THE RECALL IS FROM MAY 2016 I HAVE CONCERNS ABOUT WHEN THIS WILL BE REMEDIED. I AM "STUCK" WITH THE SCION AND CANNOT SELL UNTIL THIS IS RESOLVED. IS THERE A TIME FRAME FOR THE RESOLUTION? IS THERE ANY RECOURSE FOR TOYOTA AS THIS IS NOW CAUSING A FINANCIAL STRAI... Read more