Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jun 14, 2017
IS DIFFCULT TO BUY TIRES FOR THIS CAR BECAUSE OF THE DEALERS NEVER HAVE IN STOCK THIS SIZE TIRE TOYOTA DEALERS HAVE TO ORDER FOR YOU NEVER HAVE IN STOCK OTHER TIRE DEALERS HAVE TO ORDER FOR YOU ALSO MORE EXPENSIVE TO ORDER
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF KIRKLAND (LOCATED AT 13210 NE 124TH ST, KIRKLAND, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WER... Read more
Incident date: May 23, 2016
TAKATA RECALL TOYOTA IS NOT DOING ENOUGH TO EXPEDITE THE RECALL OF THE AFFECTED VEHICLES. IT HAS BEEN OVER A YEAR SINCE I RECEIVED A RECALL NOTICE FOR THE PASSENGER AIRBAG AND IT'S STILL LISTED AS HAVING NO REMEDY AVAILABLE EVEN THOUGH I AM LISTED IN A PRIORITY ZONE A. THIS IS RIDICULOUS. NHTSA, PLEASE PRESSURE TOYOTA AND TAKATA INTO EXPEDITING THIS DANGEROUS AND LIFE THREATENING RECALL FOR THE ... Read more
Incident date: Jan 16, 2017
TAKATA RECALL THERE'S BEEN A RECALL SINCE JANUARY AND WE ARE IN THE END OF AUGUST SO WOULD LIKE TO GET MY CAR FIXED AS SOON AS POSSIBLE.
Incident date: Aug 25, 2017
LAST FRIDAY ANOTHER CAR HIT UP AND AIR BAG NEVER UP
Crash
4 injured
Incident date: Aug 28, 2017
TAKATA AIRBAGS. I'VE CALLED FOR THE RECALL AND THEY TOLD ME I HAVE TO WAIT. SO IF I CRASH WITH MY CHILDREN AND AIRBAGS DEPLOY IT WON'T MATTER BECAUSE THEY AREN'T READY. I LIVE IN ARIZONA WHERE IT'S HOT AND HUMID BOTH CONDITIONS THEY SAID WOULD MAKE THE AIRBAG WORSE.
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS ) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOLLE TOYOTA LOCATED AT 601 W 103RD ST KANSAS CITY, MO, 64114 WHERE IT WAS INFORMED THAT THE RECALL ... Read more
Incident date: Mar 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF OLYMPIA (LOCATED AT 6969 TYEE DR SW, TUMWATER, WA 98512) AND WAS INFORMED THAT THE ... Read more
Incident date: Jun 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PART... Read more
Incident date: Aug 28, 2017
TAKATA RECALL. MY SCION XB IS MAIN CAR FOR USE WITH MY CHILDREN AND FAMILY. IT'S USED AS MEANS OF TRANSPORTATION TO AND FROM SCHOOL. I WAS INFORMED OF THE RECALL LAST YEAR AND STILL HAVE NOT HEARD ON WHEN THIS WILL GET FIXED. IT IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN I'M TRANSPORTING CHILDREN AND IT IS IMPOSSIBLE TO NOT GO ANYWHERE WITHOUT USING THE PASSENGER SIDE SINCE ALL SEATS ARE BEING USED... Read more
Incident date: Jan 2, 2017
"TAKATA RECALL" I WAS NOTIFIED OF THE RECALL OVER 6 MONTHS AGO AND THERE IS STILL NO REMEDY, I HAVE A 7 YEAR OLD THAT RIDES WITH ME, MY CONCERN, EVEN WITH HIM IN THE BACK IS ANYTHING THAT BECOMES A PROJECTILE IN AN ACCIDENT WILL HURT HIM, WHEN WILL THIS BE FIXED?
Incident date: Jun 5, 2017
MY ENGINE HAD TO BE REPLACED, BUT INSTEAD OF GETTING A SCION THEY GOT A COROLLA ENGINE, SO NOW MY CAR DRINKS TOO MUCH GAS. THE BRAKES STOPPED BEING STOP CLOSE TO ON THE DIME AFTER THEY FIXED THE ENGINE, AND REPLACED THE TIRES. WHEN THEY CHANGED THE TIRES THEY USED IMPACT STUDS/BOLTS. EVERY TIME I USE CRUISE CONTROL IT GOES FASTER A LITTLE NO MATTER IF IT'S UP OR DOWN HILL. I HAVE TO PUSH DOWN TO... Read more
Incident date: Jun 5, 2017
MY ENGINE HAD TO BE REPLACED, BUT INSTEAD OF GETTING A SCION THEY GOT A COROLLA ENGINE, SO NOW MY CAR DRINKS TOO MUCH GAS. THE BRAKES STOPPED BEING STOP CLOSE TO ON THE DIME AFTER THEY FIXED THE ENGINE, AND REPLACED THE TIRES. WHEN THEY CHANGED THE TIRES THEY USED IMPACT STUDS/BOLTS. EVERY TIME I USE CRUISE CONTROL IT GOES FASTER A LITTLE NO MATTER IF IT'S UP OR DOWN HILL. I HAVE TO PUSH DOWN TO... Read more
Incident date: Jun 5, 2017
MY ENGINE HAD TO BE REPLACED, BUT INSTEAD OF GETTING A SCION THEY GOT A COROLLA ENGINE, SO NOW MY CAR DRINKS TOO MUCH GAS. THE BRAKES STOPPED BEING STOP CLOSE TO ON THE DIME AFTER THEY FIXED THE ENGINE, AND REPLACED THE TIRES. WHEN THEY CHANGED THE TIRES THEY USED IMPACT STUDS/BOLTS. EVERY TIME I USE CRUISE CONTROL IT GOES FASTER A LITTLE NO MATTER IF IT'S UP OR DOWN HILL. I HAVE TO PUSH DOWN TO... Read more
Incident date: Jan 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE A... Read more
Incident date: Feb 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT SHE WAS IN THE LAST ZONE FOR REPAIRS... Read more
Incident date: Jun 20, 2016
" TAKATA RECALL" I DO NOT FEEL COMFORT DRIVING THIS CAR ,WITH A DEFECTIVE AIRBAG. I HAVE TRIED TO GET A CAR FROM TOYOTA,THEY TELL ME THAT ,I HAVE TO GET ONE FROM ENTERPRISE.I DO NOT USE CREDIT CARD,IS THERE ANYWAY ,I COULD GET A LOANER CAR UNTIL THE AIRBAG IS FIX.THIS HAS BEEN GOING FOR OVER YEAR NOW.I NEED TRANSPORTATION.
Incident date: Aug 23, 2017
NO ACCIDENT BUT RECEIVED POTENIAL RECALL AND NOTICE OF A CLASS ACTION SUIT AGAINST TAKATA AIRBAGS IN SCION CARS.
Incident date: Aug 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HAMER TOYOTA (LOCATED AT 11069 SEPULVEDA BLVD, MISSION HILL, CA 91345) AND WAS INFORME... Read more
Incident date: Jul 15, 2016
"TAKATA RECALL" WE RECEIVED A RECALL ON OUR TAKATA AIRBAGS THE DAY OF MY ACCIDENT. I CAME TO A STOP ON THE STREET AND ONE CAR WAS GOING TO MAKE A LEFT HAND TURN WHEN I WAS REAR ENDED BY ANOTHER CAR. CAUSING DAMAGE TO ME AND MY PASSENGER. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY. CREATING A DANGEROUS SITUATION EITHER WAY. WE COULD'VE BEEN BOTH SEVERELY INJURED AND THE FACT THAT THEY DIDN'T DE... Read more
Crash
1 injured
Incident date: Jul 10, 2017
WHEN I WAS PULLING UP TO THE CAR IN FRONT OF ME AT A LIGHT, HAVING JUST EXITED A HIGHWAY, MY CAR ACCELERATED INSTEAD OF SLOWING TO A STOP. I WAS ABLE TO PULL INTO THE NEXT LANE OVER TO AVOID HITTING THE CAR IN FRONT OF ME. LUCKILY THERE WERE NO CARS COMING OR IN THAT LANE ALREADY. I WAS NOT HURT NOR DID ANY DAMAGE. THIS IS ONE OF THREE INSTANCES OF UNINTENDED ACELERATION. THE OTHER TWO WERE WHILE ... Read more
Incident date: Feb 1, 2017
TAKATA RECALL WAITING ON A FIX... WAITING...
Incident date: Jan 9, 2017
TAKATA RECALL - RECALL DATE JAN-9-2019. IT IS NOW AUG 20 2017. I HAVE HAD TO HAVE MY WIFE SIT IN THE BACK SEAT FOR THE LAST 8 MONTHS. SO SHE MIGHT NOT BE INJURED DO TO THIS RECALL. THEY NEED TO GET ON THE STICK AND GET THIS AIR BAG FIXED AND QUIT DRAGGING THEIR FEET ON THIS!
Incident date: Jan 2, 2017
TAKATA RECALL I WAS NOTIFIED SEVERAL MONTHS AGO OF THE AIRBAG RECALL, BUT THERE IS STILL NO REMEDY AVAILABLE. THIS IS CAUSING A SIGNIFICANT INCONVENIENCE TO ME, AS I AM UNABLE TO CARRY PASSENGERS IN MY FRONT SEAT. I AM ALSO UNABLE TO PARTICIPATE IN THE CLASS-ACTION LAWSUIT AGAINST TAKATA BECAUSE I HAVE NOT BEEN ELIGIBLE TO HAVE THE PROBLEM REPAIRED.
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA WINDWARD OF KANEOHE, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND THE CONTACT WOUL... Read more
Incident date: Jul 22, 2007
REAR WHEEL PASSENGER SIDE OUT OF ALIGNMENT AND CAN'T BE FIXED. TOP SIDE LEANS INWARD. CAR NEVER BEEN IN ACCIDENT AND IT HAS ALWAYS HAD A PROBLEM OF WEAR ON THAT TIRE SIDE. IT HAS BEEN BROUGHT TO MY ATTENTION BY A AN ALIGNMENT TECHNICIAN, THAT IT COULD BE A KNOWN ISSUE AS HE HAD SEEN THIS ON MANY SCIONS. ITS BEEN LIKE THIS SINCE I CAN REMEMBER. ALWAYS BUYING NEW TIRES DUE TO THIS CONDITION. DUE TO ... Read more
Incident date: Aug 1, 2016
TAKATA RECALL-- RECVD NOTICE OF RECALL IN AUGUST 2016. CALLED BEAMAN PONTIAC IMMEDIATELY AND PART WAS NOT IN. TO THIS DAY PART IS NOT IN. MY SON IS DRIVING THIS CAR AND IS 24 SO HE CANNOT HAVE A RENTAL. HE DRIVES ALL THE TIME FOR HIS JOB AND HAS HIS WIFE WITH HIM MOST OF THE TIME. SHE IS NOT GOING TO RIDE IN THE BACK SEAT ALL THE TIME. SHE COULD BE KILLED IF A WRECK OCCURRED. THIS IS NOT ACCEPTABL... Read more
Incident date: Aug 15, 2017
THE RECALL HAS BEEN IN EFFECT SINCE MAY 2016, I HAVE NOT BEEN ABLE TO GET MY AIR BAG REPLACED OVER A YEAR LATER. WHAT CAN I DO TO GET THIS DONE?
Incident date: Jan 7, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA OF EL CAJON LOCATED IN SANTEE, CA, BUT THE PART FOR THE REPAIR WAS NOT AV... Read more
Incident date: Jul 6, 2017
THE CAR IS USING 8-10 QUARTS OF OIL A YEAR. THERE WAS A TOYOTA RECALL FOR EXCESSIVE OIL CONSUMPTION, BUT THE TOYOTA SERVICE DEPARTMENT SAYS THIS AMOUNT OF OIL CONSUMPTION IS NORMAL AND WITHIN SPECIFCIATIONS.
Incident date: Sep 9, 2012
TAKATA RECALL - NO WORD YET FROM TOYOTA ON A REMEDY FOR THIS.
Incident date: Mar 17, 2017
TAKATA RECALL - RECEIVED RECALL NOTICE IN MARCH AND STILL NO RESOLUTION YET. WE ARE TOLD THAT WE CAN'T DRIVE THE CAR WITH A PERSON IN THE PASSENGER SEAT. THIS IS RIDICULOUS THAT THIS FIX IS TAKING SO LONG. WE RELY ON OUR CAR FOR FAMILY TRANSPORTATION AND THIS IS PREVENTING US FROM RIDING IN THE CAR SAFELY.
Incident date: Mar 1, 2017
TAKATA RECALL, I AM CONCERNED BECAUSE I HAVE NOT HAD ANY RESOLVE FROM THE DEALER YET ABOUT THIS VERY DANGEROUS PROBLEM. THE LETTER FROM THE DEALER SIMPLY ADVISED NOT TO LET PASSENGERS RIDE IN THE FRONT SEAT UNTIL THEY RESOLVED THE PROBLEM. SERIOUSLY?
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOYOTA SOUTH LOCATED AT 961 FOUR MILE RD, RICHMOND, KY 40475, NC 28269; (859) 624-1313) WAS CONTAC... Read more
Incident date: Jun 1, 2016
TAKATA RECALL. I RECEIVED NOTICE SOMETIME AROUND JUNE/JULY 2016 OF THE AIRBAG RECALL. I HAVE BEEN CALLING TOYOTA OF NORTHBROOK, THE DEALER WE PURCHASED THE CAR FROM, AND THEY HAVE BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THIS AIR BAG WILL BE REPAIRED. WE ARE PLANNING A TRIP IN AUGUST 2017 AND NEED EITHER TO HAVE THE AIRBAG REPLACED OR A LOANER AT NO COST FOR THE TRIP.
Incident date: Aug 10, 2017
TAKATA RECALLLOCAL DEALER STATES THEY CAN'T CORRECT AT THIS TIME
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A ... Read more
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTA... Read more
Incident date: Aug 5, 2017
WHILE DRIVING ON THE INTERSTATE 8/5/17, AT APPROX. 70-75 MPH, THE REAR MOON ROOF EXPLODED IN MY DAUGHTERS CAR! THERE WAS A LOUD EXPLOSION LIKE THE CAR HAD BEEN SHOT AT. SHE WAS ABLE TO KEEP CONTROL OF THE CAR AND THEN AFTER LOOKING AROUND AT ALL THE SIDE WINDOWS, THE PASSENGER NOTICED THAT THE MOON ROOF HAD EXPLODED. AFTER PULLING OVER THEY REMOVED AS MUCH LOOSE GLASS AS POSSIBLE SO IT WOULD NOT... Read more
Incident date: Aug 2, 2017
MY 2013 SCION FRS CURRENTLY HAVE 18K MILES AND RANDOMLY LOSING POWER TO STEERING WHEEL WHEN DRIVING. THIS HAS HAPPENED FOUR TIMES ALREADY AND TWO TO THOSE WAS ALMOST AN ACCIDENT. IT HAPPENED TWICE WHEN I WAS TURNING, ONCE WHEN I WAS DRIVING STRAIGHT, AND ONCE WHEN I WAS IDLING. POWER STEERING INDICATOR LIGHTS WILL COME ON AND 1-2 SECONDS AFTER THAT, YOU WOULD LOSE POWER. SHUTTING THE VEHICLE ... Read more
Incident date: Aug 5, 2017
MY DAUGHTER WAS DRIVING HOME FROM INDIANA ON THE INTERSTATE WHEN HER MOON ROOF OVER THE BACK SEAT BLEW UP. SHE WAS TRAVELING AT AROUND 72 MPH WHEN SHE HEARD AN EXPLOSION. THANK GOD THERE WERE NO CARS IMMEDIATELY TO HER SIDE AS SHE SWERVED BUT MANAGED TO KEEP CONTROL OF THE CAR. SHE HAD TO CONTINUE FROM INDIANAPOLIS TO ST. LOUIS WITH THE FEAR OF THE SUNROOF DOING THE SAME. THIS COULD HAVE CAUSE... Read more
Incident date: Aug 2, 2017
TAKOTA RECALL. I WAS RECENTLY IN A POTENTIALLY FATAL ACCIDENT AND MY AIRBAGS DIDN'T DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL PRETTY HARD. I WAS ON THE HIGHWAY AND A DEER BOLTED OUT IN FRONT OF MY CAR AND MY INITIAL REACTION WAS TO AVOID IT AND RAN INTO A TRAFFIC SIGN AND SMACKED THE GUARD RAIL GOING AROUND 50 MPH.
Crash
1 injured
Incident date: Mar 1, 2016
TAKATA RECALL. RECEIVED SAFETY RECALL NOTICE (INTERIM NOTICE) OVER A YEAR AGO. CONTACTED TOYOTA 3/16, AND AGAIN 8/17 AND WAS TOLD "PARTS NOT AVAILABLE" FOR REPAIR. WHY IS IT TAKING SO LONG FOR TOYOTA TO CORRECT A DANGEROUS RECALL?
Incident date: Feb 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF SEATTLE (1925 AIRPORT WAY S, SEATTLE, WA 98134) WHO STATED THAT THEY WOULD CALL BACK WHE... Read more
Incident date: Apr 22, 2017
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTAC... Read more
Incident date: Apr 22, 2017
TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTAC... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO START THE PROCESS FOR A LOANER VEHICLE UNTIL THE PARTS BECAME AVAILABLE. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY, HOUSTON... Read more