Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Jul 24, 2018
AER BAG LITE ON DASHBOARD....WORRIED TO EXPLODE AS I ,M DRIVING ??
Incident date: Aug 10, 2018
EXCESSIVE OIL CONSUMPTION AND THIS IS THE SECOND ENGINE THAT HAS BLOWN IN MY CAR. THE FIRST PROBLEM WAS WHEN THE PISTONS BLEW UP MY ENGINE AND NOW HERE WE GO AGAIN WITH THE PISTONS IN THE SECOND MOTOR. I CALLED SCION CUSTOMER SERVICE AND SPOKE WITH CAMILLE AND SHE BASICALLY TOLD ME I AM STUCK WITH THIS BAD MOTOR THAT I JUST HAD PUT IN ON APRIL 7, 2017.
Incident date: Jul 27, 2018
HELLO- I RECEIVED AN EXTENDED WARRANTY LETTER AND WAS ADVISED IN THAT LETTER THAT I NEEDED TO TAKE MY VEHICLE IN FOR AN EXCESSIVE OIL CONSUMPTION. I TOOK MY CAR AND THE LETTER FOR TOYOTA TO CHECK MY CAR. I WAS UNDER THE IMPRESSION THAT MY VEHICLE WAS CHECKED UNTIL LAST WEEK THAT MY CAR HAD NO ENGINE OIL. AT THAT TIME MY CAR WAS 2K MILES AWAY FROM A NEW OIL CHANGE. I THEN CALLED TOYOTA AND WAS A... Read more
Incident date: Aug 5, 2018
CAR BEGINS TO ACCELERATE AT A HIGH RATE. RPMS SPIKE.
Incident date: Jul 30, 2018
VEHICLE STARTED TO STUTTER AND HAVING A LOUD KNOCK FROM ENGINE AFTER SITTING FOR 6 HOURS ON A NORMAL NIGHT, NORMAL DRIVING CONDITIONS, MAINTENANCE KEPT UP INCLUDING RECENT OIL CHANGE... STARTED TO DRIVE THE VEHICLE AND IT HAD LOUD PINGING AND KNOCKING BECAME LOUDER WHEN I TRIED TO ACCELERATE ONCE GETTING ON THE HIGHWAY AND THE VEHICLE STARTED TO STUTTER. I HAD NO CHECK ENGINE LIGHTS, NO OIL LIGHTS... Read more
Incident date: Jul 13, 2018
I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM T... Read more
Incident date: Jul 13, 2018
I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM T... Read more
Incident date: Jul 7, 2018
TWO INCIDENTS WITHIN THE LAST MONTH (JUNE-JULY 2018) OF UNINTENDED ACCELERATION. BOTH TIMES OCCURED WHILE NEARLY STOPPED, WITH FOOT ON THE BRAKE PEDAL. THE ENGINE REVS AS IF HITTING THE ACCELERATOR, BUT FOOT IS ON BRAKE. HAD TO PRESS HARD ON BRAKE TO KEEP FROM LURCHING FORWARD. LASTED 2-3 SECONDS.
Incident date: Jul 7, 2018
VEHICLE BURNING OIL AT INCREASINGLY FAST RATE, LARGE OIL CONSUMPTION. NO OIL LIGHT OR DASHBOARD WARNING. AS I WAS DRIVING DOWN THE HIGHWAY MY CAR SHUT DOWN... I PULLED OVER TO THE SHOULDER GOT OUT...MY CAR WAS SMOKING... WITHIN MINUTES MY CAR WAS IN FLAMES.
Fire
Incident date: Jul 7, 2018
VEHICLE BURNING OIL AT INCREASINGLY FAST RATE, LARGE OIL CONSUMPTION. NO OIL LIGHT OR DASHBOARD WARNING. AS I WAS DRIVING DOWN THE HIGHWAY MY CAR SHUT DOWN... I PULLED OVER TO THE SHOULDER GOT OUT...MY CAR WAS SMOKING... WITHIN MINUTES MY CAR WAS IN FLAMES.
Fire
Incident date: Jul 7, 2018
VEHICLE BURNING OIL AT INCREASINGLY FAST RATE, LARGE OIL CONSUMPTION. NO OIL LIGHT OR DASHBOARD WARNING. AS I WAS DRIVING DOWN THE HIGHWAY MY CAR SHUT DOWN... I PULLED OVER TO THE SHOULDER GOT OUT...MY CAR WAS SMOKING... WITHIN MINUTES MY CAR WAS IN FLAMES.
Fire
Incident date: Jun 23, 2018
WHEN I REMOVE MY FOOT OFF THE BRAKE AT LIGHTS THE CAR CONTINUES ROLLING FORWARD CAUSE ME TO HAVE TO DIFFERENT FENDER BENDERS
Incident date: Jun 20, 2018
BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 2-3 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS.
Incident date: Jun 11, 2018
I WAS PULLING INTO A PARKING SPACE, GOING SLOWLY. ALL OF A SUDDEN, THE CAR ACCELERATED. IT JUMPED THE CURB, TOOK OUT A TRASH CAN, PASSED BETWEEN 2 STEEL POLES (MEANT TO PROTECT THE BUILDING), TOOK OUT A TREE, HIT THE BUILDING, FINALLY STOPPING AT ANOTHER TREE. I WAS TRYING TO BRAKE THE WHOLE TIME BUT THE CAR WOULD NOT STOP. I REMEMBER THE ENTIRE INCIDENT. THIS UNINTENDED ACCELERATION HAD HAP... Read more
Crash
Incident date: Jun 12, 2018
MY 2013 10 SERIES SCION FRS HAS STARTED KNOCKING AT 81,*** MILES. THERE ARE KNOWN MANUFACTURING MECHANICAL DEFECTS THAT ATTRIBUTE TO THIS CATASTROPHIC FAILURE AND HAVE BEEN OCCURRING IN A PATTERN AMONGST US FRS,86, AND BRZ. I WAS DENIED MY CLAIM DUE TO "OIL AND COOLANT LEVEL BEING LOW" BUT I KNOW [XXX] WELL THAT I TOOK CARE OF THAT CAR AS IF IT WAS MY CHILD. TOYOTA AND SUBARU NEEDS TO FIX THEIR IS... Read more
Incident date: Jun 12, 2018
MY 2013 10 SERIES SCION FRS HAS STARTED KNOCKING AT 81,*** MILES. THERE ARE KNOWN MANUFACTURING MECHANICAL DEFECTS THAT ATTRIBUTE TO THIS CATASTROPHIC FAILURE AND HAVE BEEN OCCURRING IN A PATTERN AMONGST US FRS,86, AND BRZ. I WAS DENIED MY CLAIM DUE TO "OIL AND COOLANT LEVEL BEING LOW" BUT I KNOW [XXX] WELL THAT I TOOK CARE OF THAT CAR AS IF IT WAS MY CHILD. TOYOTA AND SUBARU NEEDS TO FIX THEIR IS... Read more
Incident date: Jun 17, 2018
I'VE BEEN HEARING THAT MY CAR HAS AN ENGINE OIL CONSUMPTION, AND SINCE I'VE OWN THE CAR I'VE BEEN BUYING 1-2 QUARTS OF OIL A WEEK! TOOK MY CAR TO DEALER RECENTLY AND FOUND OUT MY EXTENDED WARRANTY OR FACTORY WARRANTY EXPIRED . NOW I NEVER RECEIVED ANY NOTICE ABOUT MY FACTORY WARRANT EXPIRATION DATE ! I WAS NEVER INFORMED AND I WOULD LIKE TO FIX THE PROBLEM ON MY VEHICLE. I'M A FIRST TIME CAR BUYER... Read more
Incident date: Jan 1, 2018
OIL CONSUMPTION, I WENT TO FEWER AND APPARENTLY MY WARRANTY HAS EXPIRED, WHICH I WAS NEVER INFORMED OR NEVER RECEIVED A NOTICE! NOW I'M SCREWED BECAUSE I WAS PLANNING ON KEEPING MY CAR FOREVER AND IT A PROBLEM THAT NEEDS TO BE FIX BY TH MANUFACTURE! I NEVER WAS NOTIFIED AND NEVER REVIVED ANY LETTERS. I WAS TOLD BY TOYOTA CUSTOMER SERVICE THAT IT WAS PROBABLY SENT TO ORIGINAL OWNER! NOW I NEED THIS... Read more
Incident date: Mar 12, 2017
MY 2007 TC HAS A VERY LARGE OIL CONSUMPTION PROBLEM TO THE POINT OF BETWEEN OIL CHANGES I AM PUTTING IN ABOUT 1.5 QUARTS TO 2 QUARTS. THE VEHICLE NEVER HAS ANY ONBOARD WARNINGS EITHER I DON'T GET A OIL LIGHT OR LOW OIL LIGHT. IT IS SO BAD THAT I HAVE TO CHECK MY OIL DAILY JUST TO MAKE SURE MY ENGINE ISNT GOING TO BLOW AND USUALLY END UP ADDING OIL ONCE TO TWICE A WEEK. I BOUGHT THE CAR WHEN THERE... Read more
Incident date: Jun 10, 2018
EVERY TIME THE TIRES NEED TO BE FIX, ONE OR MORE OF THE THE LUG NUTS AND THE STUDS BREAK WHILE TRYING TO TAKE THEM OUT. THIS PROBLEM HAS HAPPENED 3 TIMES, HAVING TO REPLACE 7 LUGS AND STUDS IN ALL 4 TIRES. IT IS DANGEROUS TO DRIVE A VEHICLE WITH FEWER LUGS THAN THE ONES RECOMMENDED BY NHTSA.
Incident date: Sep 28, 2016
NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.
Incident date: Sep 28, 2016
NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.
Incident date: Sep 28, 2016
NHTSA RE ALL NO. 16V-340 & 17V-006 2012 TOYOTA SCION I TOOK THE VEICLE TO REPAIR AFTER THAT I DIDN'T REVIVE ANY NOTIFICATION OF RECALL , I DID FILE A COMPLAINT NEVER RECIVE ANY NOTIFICATION IT LOOKS LIKE MY CAR IT'S BEEN SOLD TO ANOTHER AGENCY WITHOUT MY NOTIFICATION AND AUTORIZACIN I'M STILL MAKING PAYMENTS WITHOUT KNOWING THE SITUATION.
Incident date: Jun 1, 2018
WHILE BRAKING CAR STARTED TO SLID AND SUDDENLY ACCRETED WHAT SEEMED LIKE FULL THROTTLE. I MANAGED TO GET THE CAR IN PARK WHILE ENGINE WAS REVVING AND TIRED CONTINUED TO SPIN. I HAD TO TURN SWITCH OFF TO STOP CAR FROM LUNGING FORWARD AND TIRES SPINNING. ALL OF THIS HAPPENED ON A CITY STREET AND I TRIED TO TURN LEFT TO GET CAR OFF OF MAIN ROAD.
Crash
Incident date: May 26, 2018
THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I CO... Read more
2 injured
Incident date: Jan 15, 2018
TAKATARECALL: SOME MONTHS AGO I MADE AN APPOINTMENT FOR THE DEALER TO FIX THE CAR REFERENCE THE RECALL. AT THE TIME I MADE SURE THEY KNEW I WAS A SENIOR CITIZEN AND NEED A LOANER CAR... IT WAS AGREED THEY WOULD CALL PRIOR TO MY APPOINTMENT TIME TO ASSURE ME A LOANER CAR WOULD BE AVAILABLE...NO CALL.... WHEN I CALLED THEM AGAIN THEY SAID THE WOULD CALL... WELL, AS OF 5/29..STILL NO CALL
Incident date: Apr 29, 2018
THE SPRING WHICH BRINGS THE GAS PEDAL BACK UP AFTER YOU PUSH IT, FELL OFF IT'S MOUNTING. SO WHEN YOU PUSH THE GAS, THE GAS STAYS PUSHED. I WENT TO THE DEALER AND THEY REINSTALLED THE SAME SPRING. BUT I FEEL THIS PART SHOULD BE MOUNTED MORE SECURELY. I FOUND OUT ABOUT THE PROBLEM WHILE MY CAR WAS IN "PARK" IN MY DRIVEWAY. HAD IT HAPPENED WHEN I WAS DRIVING, I COULD HAVE BEEN HURT OR KILLED. I... Read more
Incident date: May 20, 2016
TAKATA RECALL 2,000 MILES PAST WARRANTY, THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON AND LOST POWER. NOT SURE IF IT HAPPENED WHILE I WAS STOPPED OR IN TRANSIENT. IT WAS EARLY IN THE MORNING ON MY WAY TO WORK AND I HAD JUST STOPPED AT A GAS STATION TO GET A CUP OF COFFEE. TOYOTA CHANGED OUT THE COMPUTER FREE OF CHARGE BUT THE PROBLEM IS STILL EXISTING. WHICH MEANS IT'S AN INTERNAL ENGINE... Read more
Incident date: May 20, 2016
TAKATA RECALL 2,000 MILES PAST WARRANTY, THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON AND LOST POWER. NOT SURE IF IT HAPPENED WHILE I WAS STOPPED OR IN TRANSIENT. IT WAS EARLY IN THE MORNING ON MY WAY TO WORK AND I HAD JUST STOPPED AT A GAS STATION TO GET A CUP OF COFFEE. TOYOTA CHANGED OUT THE COMPUTER FREE OF CHARGE BUT THE PROBLEM IS STILL EXISTING. WHICH MEANS IT'S AN INTERNAL ENGINE... Read more
Incident date: May 20, 2016
TAKATA RECALL 2,000 MILES PAST WARRANTY, THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON AND LOST POWER. NOT SURE IF IT HAPPENED WHILE I WAS STOPPED OR IN TRANSIENT. IT WAS EARLY IN THE MORNING ON MY WAY TO WORK AND I HAD JUST STOPPED AT A GAS STATION TO GET A CUP OF COFFEE. TOYOTA CHANGED OUT THE COMPUTER FREE OF CHARGE BUT THE PROBLEM IS STILL EXISTING. WHICH MEANS IT'S AN INTERNAL ENGINE... Read more
Incident date: Jan 1, 2016
I CHANGE MY OIL EVERY 3000 OR LESS MILES WITH FULL SYNTHETIC AMSOIL 5W-20. I HAVE TO PUT IN 1/2 A QUART OF OIL FOR EVERY GAS FILL UP. I'M A HIGHWAY DRIVER THAT SETS CRUISE CONTROL AT 75. I DON'T DIVE CRAZY. 2007 HAS AN EXTENDED WARRANTY, WHERE IS THE ONE FOR 2006?
Incident date: May 1, 2011
THE POWER DOOR LOCKS AND WINDOWS WORK SPORADICALLY. THIS HAS BEEN GOING ON FOR AT LEAST 7 YEARS. SOMETIMES THE DOOR LOCK WON'T UNLOCK MANUALLY EITHER. THE WINDOWS SEEM LIKE THEY RUN OUT OF POWER AND THE BACK PASSENGER ONE STOPPED GOING DOWN.
Incident date: May 1, 2011
THE POWER DOOR LOCKS AND WINDOWS WORK SPORADICALLY. THIS HAS BEEN GOING ON FOR AT LEAST 7 YEARS. SOMETIMES THE DOOR LOCK WON'T UNLOCK MANUALLY EITHER. THE WINDOWS SEEM LIKE THEY RUN OUT OF POWER AND THE BACK PASSENGER ONE STOPPED GOING DOWN.
Incident date: Oct 20, 2017
THE FRAME AND EVERY METAL COMPONENT ON THE UNDERNEATH OF THE CAR INCLUDING THE FRAME RUSTS TERRIBLY. THE REST IS COMPLETELY CORRODING AWAY AND BREAKING OFF. EVEN TH METAL STRAP HOLDING MY GAS TANK ON IS COMPLETELY RUSTED AND IF I PUT N PRESSURE IT CHIPS AWAY. I DIDN'T NOTICE THIS UNTIL I WENT TO HAVE MY EXHAUST DONE AND WAS ABLE TO LOOK UNDER THE CAR.
Incident date: Aug 15, 2017
EXCESSIVE ENGINE OIL CONSUMPTION PROBLEM. BURNS MORE THAN TWO QUART OF OIL IN LESS THAN 1800 MILES.
Incident date: Aug 15, 2017
EXCESSIVE ENGINE OIL CONSUMPTION PROBLEM. BURNS MORE THAN TWO QUART OF OIL IN LESS THAN 1800 MILES.
Incident date: Apr 4, 2018
VEHICLE HAS 66444 MILES AND THROW OUT BEARING / INPUT SHAFT IS MAKING NOISE
Incident date: Aug 1, 2017
ENGINE OIL CUMPTION IS TOO HIGH AT ABOUT 1 QUART PER 1,000 MILES
Incident date: Mar 24, 2018
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE ... Read more
Incident date: Mar 24, 2018
FOUR TIMES NOW( ON DIFFERENT OCCASIONS) AFTER SHIFTING THE CAR INTO REVERSE THE ENGINE MADE HORRIBLE GRINDING SOUNDS AND THE CAR BEGAN TO LURCH VIOLENTLY AS I ATTEPMPTED TO BACK UP. IT EVENTUALLY STALLED OUT COMPLETELY. ON ONE OCCASION I WAS ABLE TO HAVE SOMEBODY SHIFT THE CAR INTO REVERSE SO I COULD LOOK UNDER THE HOOD WHILE THE CAR WAS GRINDING AND LURCHING. I SAW THE ENGINE START TO VIBRATE ... Read more
Incident date: Mar 26, 2018
OVER THE PAST 4 YEARS I HAVE HAD THE DOOR LOCKS MALFUNCTION ON FOUR SEPARATE OCCASIONS, SOME PARTS EVEN MALFUNCTIONING AFTER THEY WERE REPLACED AT TOYOTA SERVICE CENTERS. LOCKS DO NOT ENGAGE WHEN LOCKED VIA DOOR SWITCH BUTTON, THROUGH KEYLESS FOB, AND WHEN MANUALLY ATTEMPTING TO ENGAGE IT IS JAMMED AND PHYSICALLY HARD TO ENGAGE LOCK. HAS OCCURRED TWICE ON FRONT PASSENGER SIDE AND TWICE ON LEFT REA... Read more
Incident date: Mar 5, 2018
TAKATA RECALL -MY DAUGHTER HIT A PARKED CAR AND OVER CORRECTED MAKING THE VEHICLE FLIP. NO AIRBAGS DEPLOYED. MY DAUGHTER HAD A CUT ON HER HEAD, HUGE BUMP ON FOREHEAD, BLACK EYE, HUGE BUMP ON TOP OF HER HEAD. HER PASSANGER FRACTURED THREE FINGER AND HAD HER NAILS RIPPED OFF. SHE WILL BE HAVING SURGERY. WE HAD THE PASSENGER AIR BAG REPLACED DUE TO THE TAKATA RECALL IN NOVEMBER.
Crash
2 injured
Incident date: Aug 6, 2017
THIS CAR HAS THE WORST BACKSEAT HEADREST. THEY'RE TOO HIGH AND TALK AND OBSTRUCT THE REAR WINDOW WHEN DRIVING. CREATES A TERRIBLE BLINDSPOT ON BOTH SIDES OF THE BACK WINDOW. ACTUALLY GOT INTO A CAR ACCIDENT IN A PARKING LOT PULLING OUT OF MY SPOT. SINCE I DID NOT HAVE THE CLEAR VISIBILITY THE DRIVER BEHIND ME PULLED OUT AND I COULDN'T REACT IN TIME.
Crash
2 injured
Incident date: Aug 6, 2017
THIS CAR HAS THE WORST BACKSEAT HEADREST. THEY'RE TOO HIGH AND TALK AND OBSTRUCT THE REAR WINDOW WHEN DRIVING. CREATES A TERRIBLE BLINDSPOT ON BOTH SIDES OF THE BACK WINDOW. ACTUALLY GOT INTO A CAR ACCIDENT IN A PARKING LOT PULLING OUT OF MY SPOT. SINCE I DID NOT HAVE THE CLEAR VISIBILITY THE DRIVER BEHIND ME PULLED OUT AND I COULDN'T REACT IN TIME.
Crash
2 injured
Incident date: Oct 21, 2017
EXCESSIVE OIL CONSUMPTION, STARTING AT 86K MILES. USING 7 QUARTS OF OIL EVERY 3,000 MILES, WITH A STARTING CAPACITY OF 3.8 QUARTS. THIS MEANS I'M DOING 2 COMPLETE OIL CHANGES EVERY 3K MILES. TOYOTA DEALERSHIP SAID IT WAS NORMAL FOR THAT CAR TO USE SO MUCH OIL. OIL LIGHT CAME ON ABOUT HALF WAY THROUGH MY LAST OIL CHANGE (1700 MILES) CHECK THE DIP STICK AND IT WAS COMPLETELY DRY.
Incident date: Mar 4, 2018
VEHICLE BURNING OIL AT INCREASINGLY FAST RATE, LARGE OIL CONSUMPTION. NO OIL LIGHT OR DASHBOARD WARNING. THE VEHICLE IS IN MOTION, THIS OIL CONSUMPTION WILL CAUSE THE CAR TO OVERHEAT OR STALL, CAUSING AN ACCIDENT OR FIRE.
Incident date: Jun 3, 2016
I HAD AN ACCIDENT IN JUNE 2016. AIRBAG FAILED. THE BRAKE HAS BEEN GIVING ME PROBLEMS. IT WOULD RANDOMLY WORK AND SOMETIMES IT DOESN'T WHERE THE CAR JUST SKIDS WITH THE PEDAL ON THE FLOOR.
Crash
Incident date: Jun 3, 2016
I HAD AN ACCIDENT IN JUNE 2016. AIRBAG FAILED. THE BRAKE HAS BEEN GIVING ME PROBLEMS. IT WOULD RANDOMLY WORK AND SOMETIMES IT DOESN'T WHERE THE CAR JUST SKIDS WITH THE PEDAL ON THE FLOOR.
Crash