Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Aug 17, 2018
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, ... Read more
Crash
2 injured
Incident date: Sep 10, 2018
MY SCION XB 2008 MODEL WAS RECALLED A COUPLE YEARS AGO FOR EXCESSIVE OIL CONSUMPTION. AND I WENT TWICE FOR SERVICE AT THE TOYOTA OF NAPERVILLE, I WAS TOLD TO COME BACK AFTER A CERTAIN AMOUNT OF MILES TRAVELED, SO THAT THEY COULD RECALL THE CAR THAT OBVIOUSLY HAD A PROBLEM WITH CONSUMING OIL. THIS WAS IMPOSSIBLE TO APPEASE DUE TO THE DISTANCE OF MY WORK FROM MY HOME. I HAVE TO TRAVEL 30 MILES A DAY... Read more
Incident date: Oct 22, 2018
AIR BAG TURNS OFF RANDOMLY WITHOUT WARNING, LIGHT COMES ON WHILE DRIVING. ALSO VEHICLE IS DUE TO HAVE TRD BRAKES REPLACED.
Incident date: Oct 22, 2018
AIR BAG TURNS OFF RANDOMLY WITHOUT WARNING, LIGHT COMES ON WHILE DRIVING. ALSO VEHICLE IS DUE TO HAVE TRD BRAKES REPLACED.
Incident date: Oct 22, 2018
AIR BAG TURNS OFF RANDOMLY WITHOUT WARNING, LIGHT COMES ON WHILE DRIVING. ALSO VEHICLE IS DUE TO HAVE TRD BRAKES REPLACED.
Incident date: Aug 15, 2018
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOUR... Read more
Incident date: Aug 15, 2018
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOUR... Read more
Incident date: Aug 15, 2018
WHILE DRIVING, INDICATING WARNING LIGHTS ON DASH START BLINKING (ABS, CHECK ENGINE, TRACTION, AND OTHERS), THEN THE ENGINE GOES INTO LOW HEAR AND STAYS UNTIL THE VEHICLE IS TURNED OFF AND BACK ON. DURING THESE EPISODES THE SPEED ODOMETER IS ERRATIC. ALSO WHEN IN THIS STATE, THE REVERSE GEAR DOES NOT ENGAGE. WHEN THIS STARTED IT WAS A ONCE A MONTH PROBLEM, THEN WEEKLY, NOW IT HAPPENS DAILY/HOUR... Read more
Incident date: Sep 10, 2018
ENGINE SEIZED WHILE DRIVING ON A CITY STREET. WAS DRIVING TO WORK, IDLING IN THE LEFT TURN LANE WAITING ON A TURN ARROW, THE ENGINE COUGHED, AND LOCKED UP. NO WARNING LIGHTS, DASHBOARD INDICATORS, OR (AS FOUND OUT LATER) NO TROUBLE CODES. MECHANIC STATED: ENGINE HAS FAILED INTERNALLY AND LOCKED UP. OIL WAS CLEAN, COOLANT WAS LOW BUT SUFFICIENT. FURTHER INSPECTION: THE SPARK PLUG (THE SPARKING ... Read more
Incident date: Mar 5, 2018
REVERSE LOCKOUT ON THE STICK SHIFT DOES NOT FUNCTION. DURING SHIFTING THE DRIVER CAN ACCIDENTLY PUT THE VEHICLE IN REVERSE WHILE MOVING FORWARD OR PUT THE VEHICLE IN REVERSE WHILE TRYING TO PUT IT INTO FIRST GEAR. THIS CAN HAPPEN AT ANY TIME DURING THE SHIFTING PROCESS.
Incident date: Nov 9, 2018
TAKATA RECALL MY WINDSHIELD, THE FRONT WINDOW, CRACKED ON ITS OWN THE FIRST TIME I EVER DROVE THE CAR WHERE IT WAS LIGHTLY SNOWING. IT MADE A HUGE BANG AND A CRACK IN A SHAPE OF J HAPPENED AND HALF AN HOUR LATER AGAIN A HUGE SOUND LIKE BANG AND A LINE RIGHT ACROSS THE MIDDLE APPEARED.
Incident date: Nov 5, 2018
READ THAT THIS SCION FRS 2013 HAS RECALL FOR ENGINE VALVE SPRINGS BUT NOT LISTED? THIS SCION WAS REIDENTIFIED AS A TOYOTA 86 FOR 2018 AND IT IS LISTED. BOTH OF THESE VEHICLES ARE MFD. BY SUBARU AND ARE ESSENTIALLY IDENTICAL! WHY IS THE SCION FRS NOT LISTED. IT SHOULDN'T BE UNLISTED AS A 'SMALL MFR' PLEASE CONTACT ME ASAP. I'M ORIGINAL OWNER, SO MY ID AND CONTACT INFO IS A AVAILABLE TO YOU.... Read more
Incident date: Nov 2, 2018
PURCHASED MY 2016 SCION IM AND WAS GREAT FOR THE FIRST YEAR. IN 2018, THE CAR DEVELOPED A ROUGH IDLE, USUALLY AT A STOP LIGHT AND AFTER THE CAR WAS WARM. I REPORTED IT TO THE DEALERSHIP AND NOTHING WAS FOUND AS IT WAS NOT REPLICATED DURING THEIR TEST DRIVE. THE CAR CONTINUED TO ROUGH IDLE UNTIL THE NEXT ISSUE HAPPENED. THE NEXT ISSUE I HAVE BEEN HAVING IS THE TRANSMISSION WOULD HESITATE AT STOP ... Read more
Incident date: Nov 2, 2018
PURCHASED MY 2016 SCION IM AND WAS GREAT FOR THE FIRST YEAR. IN 2018, THE CAR DEVELOPED A ROUGH IDLE, USUALLY AT A STOP LIGHT AND AFTER THE CAR WAS WARM. I REPORTED IT TO THE DEALERSHIP AND NOTHING WAS FOUND AS IT WAS NOT REPLICATED DURING THEIR TEST DRIVE. THE CAR CONTINUED TO ROUGH IDLE UNTIL THE NEXT ISSUE HAPPENED. THE NEXT ISSUE I HAVE BEEN HAVING IS THE TRANSMISSION WOULD HESITATE AT STOP ... Read more
Incident date: Aug 1, 2017
I AM AN OLDER GAL WITH NO CAR...MY DAUGHTER GAVE ME HER CAR SO I COULD TAKE MY 95 YEAR OLD MOM AROUND. ONE DAY THE AIRBAG LIGHT CAME ON. I TOOK IT IN AND THE MAN SAID IT WOULD BE $700.00. I DON'T HAVE ANY EXTRA MONEY. TODAY I SAW THE TAKATA AIRBAG RECALL ON TELEVISION. I CALLED TOYOTA..THEY SAID MINE WAS NOT ON THE LIST. JUST BECAUSE IT WASN'T ON THE RECALL LIST....WHO IS TO SAY THIS AIR... Read more
Incident date: Oct 30, 2018
I TOOK THE CAR IN FOR AIR PRESSURE CHECK.THEY TIRE SHOP SAID TIRES WERE EXTREMELY UNSAFE. BOTH FRONT TIRES HAD SIGNS OF DAMAGE. THEY WERE PURCHASED AT THE SAME TIME AND ARE 1 YEAR OLD NOT WORN DOWN. WERE THE TREAD AND SIDEWALL MEET, THE TREAD LOOKS LIKE ITS GOING TO PEEL OFF TOOK TIRE TO ANOTHER DEALER AND AND THEY SAID I HAVE NEVER SEEN A TIRE FAIL LIKE THIS. NO SIGN OF HEAT DAMAGE. I KEPT TH... Read more
Incident date: Oct 18, 2018
I OWN A 2015 AUTOMATIC SCION FR-S. THE CAR HAS A CHECK ENGINE LIGHT AND DOWNSHIFTS ARE VERY JERKY AND HARD. UPSHIFTS ARE FINE, BUT IN BOTH MANUAL MODE (PADDLE SHIFTS) AND IN AUTOMATIC MODE, COMING TO A STOP AND DOWNSHIFTING THROUGH THE GEARS RESULTS IN HARD, JERKY VIOLENT MOVEMENTS AND THE CAR FAILS TO REV MATCH. I'VE LOOKED THE ISSUE UP AND MANY PEOPLE ARE SUFFERING FROM THE SAME PROBLEM. IT IS M... Read more
Incident date: Oct 26, 2018
WHEN THE CAR IS TURNED ON AND THE CLUTCH IS RELEASED A VERY LOUD NOISE IS HEARD FROM THE UNDERCARRIAGE. WHEN CLUTCH IS ENGAGED THE NOISE GOES AWAY. CAR HAS 90K THE CLUTCH HAS BEEN REPLACED ALONG WITH THROW OFF CLUTCH BEARING, BUT MECHANIC STATED THAT THE PROBLEM IS INSIDE THE TRANSMISSION. WHILE DRIVING THE CAR A VERY LOUD WHINING NOISE IS HEARD AND TODAY THE CAR ALMOST STALLED TWICE AND IT FELT L... Read more
Incident date: Oct 21, 2018
BETWEEN ROUTINE OIL CHANGES, ENOUGH OIL HAD BEEN CONSUMED TO CAUSE MY ENGINE TO SEIZE. I WAS ON THE FREEWAY AT 65 MPH WHEN THE ENGINE BEGAN TO KNOCK AND THEN STOPPED ON THE OFF RAMP, UNABLE TO MOVE. I HAD MY CAR AT THE DEALERSHIP EARLIER THIS YEAR FOR A RECALL AND THEY DID NOT NOTIFY ME OF THIS PROBLEM. ADDING A QUART PER 1000 MILES WOULD HAVE SAVED ME FROM DESTROYING MY CAR. I DID NOT RECEIVE... Read more
Incident date: Oct 27, 2016
HELLO, BACK IN 2016 I GOT A LETTER IN THE MAIL THAT SAID THAT TOYOTA WAS HAVING THIS OIL PROBLEM WITH ITS VEHICLES BURNING TO MUCH OIL. THAT THEY WOULD HAVE TO RUN A CERTAIN TEST ON YOUR VEHICLE AND MAKE YOU DRIVE IT 1200 MILES AND IF YOUR VEHICLE FAILED THEY WOULD COVER FIXING THE PISTON ISSUES THAT WERE A MANUFACTURED PROBLEM ON THERE PART. I WENT AND AT THE TIME MY VEHICLE WAS 131,049 MILES ON... Read more
Incident date: Oct 16, 2018
ABOUT 5:15 PM, DRIVING WESTBOUND IN THE SUN, ON A CLEAR DAY, IN THE FAR LEFT LANE OF A 4 LANE FREEWAY GOING ABOUT 65-70 MPH, APPROACHING A SOUTHBOUND RAMP. THERE WERE 3 VEHICLES, A MINI COOPER IN FRONT AND RIGHT AND A TRUCK BEHIND, ALL 3 CARS ARE AT LEAST 3-4 CAR LENGTHS AWAY IN NO TRAFFIC. BOTH WINDOWS ABOUT HALFWAY DOWN, LISTENING TO MUSIC, NOT BLARING, WHEN I SUDDENLY HEAR AN INCREDIBLY LOUD PO... Read more
Incident date: Sep 7, 2018
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Crash
Incident date: Sep 7, 2018
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Crash
Incident date: Sep 7, 2018
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Crash
Incident date: Mar 1, 2018
2016 SCION IA. BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 3-5 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS. THIS ISSUE HAS BEEN HAPPENING FOR THE LAST 6 MONTHS.
Incident date: Sep 20, 2018
ON 9/20/18 DRIVING EXITING A HIGHWAY TO MAKE A RIGHT TURN ON A CITY STREET AS I WAS DECREASING SPEED THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED. ON 9/24/18 AGAIN DRIVING ON THE HIGHWAY STUCK IN TRAFFIC THE CAR SHUT OFF AGAIN HAD TO PUT IN PARK AND TURN THE KEY TO GET IT TO START AGAIN. 9/28/18 WOULDNT START WHEN PARKED HAD TO REPEATEDLY TURN THE KEY TO GET THE IGNITION TO START. THEN ON 10/5/... Read more
Incident date: Sep 17, 2018
TL* THE CONTACT OWNS A 2009 SCION XB. WHILE IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BELL ROAD TOYOTA AT (602) 863-0600 (LOCATED AT 2020 W BELL RD, PHOENIX, AZ 85023) AND WAS I... Read more
Incident date: Aug 21, 2018
I WAS DRIVING ON THE FREEWAY AND MY CAR STARTED TO SLOW DOWN. I PULLED OFF THE FREEWAY AND MY ENGINE KONKED OUT/DIED. FEELING UNSAFE TO DRIVE VEHICLE I HAD TO HAVE IT TOWED TO NEAREST MECHANIC. UPON HIS VISUAL INSPECTION AND BY STARTING IT UP HE HEARD A LOUD KNOCKING. THEN HE INFORMED ME THAT IT "POOPED A ROD BEARING" AND THAT I NEED A NEW MOTOR. HE MENTIONED A USED MOTOR GOES FOR $5000. I WAS SHO... Read more
Incident date: May 8, 2018
REAR SUB FRAME WHERE THE REAR AXLE MOUNTING BRACKETS ARE RUST OUT. ALSO SIDE ROCKERS ROT OUT DUE TO POOR DRAINAGE OF PLASTIC SIDE SKIRTS
Incident date: Sep 1, 2015
HI ALL, IAM THE OWNER OF SCION TC 2007 SINCE 2015 AND USING THIS VEHICLE TO COMMUTE TO WORK AND HOME. I HAVE BEEN EXPERIENCING MASSIVE AMOUNT OF OIL CONSUMPTION RIGHT AFTER I BOUGHT THE CAR. I HAVE TO PUT 1 OR 2 QUART OF SYNTHETIC OIL AFTER EVERY 1500 MILES OR SO, IT COST ME ALOT MORE THAN AVERAGE. PLEASE HELP ME REGARDING THIS ISSUE. THANKS AND REGARDS . ALI
Incident date: Jul 28, 2018
TL* THE CONTACT OWNS A 2006 SCION XB. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE 02 SENSOR WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. TWO WEEKS AFTER THE REPAIR, THE VEHICLE STALLED AND ALL THE WARNING I... Read more
Incident date: Aug 13, 2018
THE HANDLE TO THE HATCH BROKE OFF SO MANY TIMES AFTER PROPERLY BEING REPAIRED WE INSTALLED A STRAP HANDLE TO THE HATCH SO THAT WE ONLY NEED TO TOUCH THE BUTTON AND PULL THE STRAP. THE DAMAGED HANDLE WOULD PREVENT THE HATCH FROM SHUTTING PROPERLY. THE REAR TAIL LIGHTS WILL SUDDENLY BLOW FUSES AND MECHANICS CAN NOT FIND OUT WHY. THIS LEAVES YOU SUDDENLY WITH NO TAIL LIGHTS WHICH HAVE RESULTED IN BEI... Read more
Incident date: Aug 13, 2018
THE HANDLE TO THE HATCH BROKE OFF SO MANY TIMES AFTER PROPERLY BEING REPAIRED WE INSTALLED A STRAP HANDLE TO THE HATCH SO THAT WE ONLY NEED TO TOUCH THE BUTTON AND PULL THE STRAP. THE DAMAGED HANDLE WOULD PREVENT THE HATCH FROM SHUTTING PROPERLY. THE REAR TAIL LIGHTS WILL SUDDENLY BLOW FUSES AND MECHANICS CAN NOT FIND OUT WHY. THIS LEAVES YOU SUDDENLY WITH NO TAIL LIGHTS WHICH HAVE RESULTED IN BEI... Read more
Incident date: Aug 13, 2018
THE HANDLE TO THE HATCH BROKE OFF SO MANY TIMES AFTER PROPERLY BEING REPAIRED WE INSTALLED A STRAP HANDLE TO THE HATCH SO THAT WE ONLY NEED TO TOUCH THE BUTTON AND PULL THE STRAP. THE DAMAGED HANDLE WOULD PREVENT THE HATCH FROM SHUTTING PROPERLY. THE REAR TAIL LIGHTS WILL SUDDENLY BLOW FUSES AND MECHANICS CAN NOT FIND OUT WHY. THIS LEAVES YOU SUDDENLY WITH NO TAIL LIGHTS WHICH HAVE RESULTED IN BEI... Read more
Incident date: Jul 31, 2018
WAS SITTING IN STOPPED TRAFFIC ON 7/31/2018 WHEN I HEARD SCREECHING TIRES. I LOOKED IN MY REARVIEW MIRROR AND SEEN A VEHICLE COMING TOWARD ME. APPROXIMATE SPEED OF VEHICLE 42 MPH PER POLICE REPORT. WHEN THE VEHICLE HIT ME MY SEATBELT FAILED TO KEEP ME IN PLACE. I WAS POPPED OUT OF MY SEAT AND HIT MY HEAD ON THE ROOF OF THE CAR BENDING AT THE NECK . THEN IN MID AIR I WAS TRAVELING TOWARD THE WINDS... Read more
Crash
1 injured
Incident date: Aug 1, 2018
DRIVERS SIDE SEAT KEEPS CLICKING, SEAT IS LOCKED IN PLACE AND THE BOLTS ARE TIGHT. SEAT IS PUMPED UP BUT STILL CONTINUES TO CLICK.
Incident date: Jul 27, 2018
TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE PASSENGER SIDE RUNNING BOARD WAS DETACHED AND HANGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO TOYOTA PASADENA (3600 E FOOTHILL BLVD, PASADENA, CA 91107, (626) 795-9787) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS ADVISED THAT HE WOU... Read more
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2014 SCION TC. WHILE DRIVING 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO MOVE FORWARD. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,00... Read more
Crash
Incident date: Sep 7, 2018
AFTER A FRONT END COLLISION WITH ANOTHER VEHICLE, THE DRIVERS STEERING WHEEL AND KNEE AIRBAGS DEPLOYED PROPERLY. THE DRIVERS SEAT BELT TENSIONED THE DRIVERS SEATBELT BUT IGNITED A FIRE IN DRIVERS SIDE TRIM BEHIND THE DOOR PILLAR. THE FIRE MELTED THE INTERIOR TRIM PANELS AND SURROUNDING PLASTIC PARTS.
Crash
Fire
Incident date: Jun 12, 2014
TL* THE CONTACT OWNS A 2008 SCION XD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS). THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 31, 2018
TAKARA RECALL LETTER RECEIVED AMONG OTHER 2. AFTER CHECKING ON AIRBAGRECALL.COM AND VERIFYING THAT MY CAR DEFINETALY HAVE A RECALL, I CALLED DEALER, AFTER BEING TRANSFERRED TO 5 DIFFERENT REPS, I WAS TOLD THAT ONLY ONE RECALL WAS FOUND ONLY FOR MASTER SWITCH. PLEASE CONTACT ME ASAP AS I AM VERY CONCERN FOR MY FAMILY SAFETY. MY DRIVER SEAT MOVES BACK AND FORT WHILE IN MOTION AS WELL.
Incident date: Aug 31, 2018
TAKARA RECALL LETTER RECEIVED AMONG OTHER 2. AFTER CHECKING ON AIRBAGRECALL.COM AND VERIFYING THAT MY CAR DEFINETALY HAVE A RECALL, I CALLED DEALER, AFTER BEING TRANSFERRED TO 5 DIFFERENT REPS, I WAS TOLD THAT ONLY ONE RECALL WAS FOUND ONLY FOR MASTER SWITCH. PLEASE CONTACT ME ASAP AS I AM VERY CONCERN FOR MY FAMILY SAFETY. MY DRIVER SEAT MOVES BACK AND FORT WHILE IN MOTION AS WELL.
Incident date: Aug 31, 2018
TAKARA RECALL LETTER RECEIVED AMONG OTHER 2. AFTER CHECKING ON AIRBAGRECALL.COM AND VERIFYING THAT MY CAR DEFINETALY HAVE A RECALL, I CALLED DEALER, AFTER BEING TRANSFERRED TO 5 DIFFERENT REPS, I WAS TOLD THAT ONLY ONE RECALL WAS FOUND ONLY FOR MASTER SWITCH. PLEASE CONTACT ME ASAP AS I AM VERY CONCERN FOR MY FAMILY SAFETY. MY DRIVER SEAT MOVES BACK AND FORT WHILE IN MOTION AS WELL.
Incident date: Aug 30, 2018
PURCHASED THIS CAR FOR MY TEENAGE DAUGHTER 2 MONTHS AGO. CAR RUNS LIKE A CHAMP. RECENTLY HAD TO ADD A QUART AND A HALF OF OIL THEN CHANGED THE OIL SATURDAY AND YESTERDAY THE CAR WAS 2 QUARTS LOW AGAIN. HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT EXCESSIVE OIL USE ON THESE VEHICLES, SAME YEAR YET TOYOTA HAS NOT ISSUED A RECALL, WHY? WHEN READING COMPLAINTS, APPARENTLY IT'S A COMMON PROBLEM, DEFE... Read more
Incident date: Aug 31, 2018
I WAS DRIVING IN THE HIGHWAY, I HAD MY FRONT SUNROOF OPEN. WHICH I MOST DO, BUT ALL OF SUDDEN MY REAR SUNROOF SHATTER. GLASS WENT EVERY IN THE FRONT SEATS. WHEN I PULLED OVER TO FIND OUT WHAT HAPPEN. THE REAR SUNROOF THAT IS STATIONARY WAS SHATTERED AND OUTER FRAME. IT WAS ALL BROKEN. I AM ATTACHING PICTURES ABOUT THE INCIDENT. NO OBJECT HIT MY CAR. I DON'T KNOW WHAT IT JUST HAPPEN.
Incident date: Jul 29, 2018
TL* THE CONTACT OWNS A 2016 SCION IA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. UPON ACCELERATING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK (T-BONED) BY ANOTHER VEHICLE ON THE FRONT PASSENGER DOOR. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S OLDER SON SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ... Read more
Crash
1 injured
Incident date: Dec 17, 2017
AFTER HAVING THE VEHICLE FOR ABOUT 6 MONTHS, FIRST, THE PASSENGER DOOR BEGAN TO INTERMITTENTLY RESPOND TO LOCKING/UNLOCKING COMMANDS. NEITHER THE KEY FOB NOR THE SWITCH IN THE VEHICLE WOULD WORK, AND EVENTUALLY THE DOOR LOCK HAD TO BE MANUALLY OPERATED. A FEW WEEKS LATER, THE DRIVER SIDE DOOR BEGAN HAVING THE SAME ISSUES. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY CRASHES ACCORDING TO ONLINE DATABAS... Read more
Incident date: Aug 16, 2018
ON AUG 16, 2018 @ 6:30 AM WHILE EXITING AT THE GARAGE IN MY APT HEADING TO WORK; I STARTED THE ENGINE OF MY CAR AND IT WAS OKEY. I STARTED TO DRIVE ON THE RAMP ON THE DRIVE WAY THE ENGINE STOPS. I REVERSED/ BACK UP AND STARTED THE ENGINE AGAIN, WHILE ON THE RAMP AGAIN IT ACCELERATED AND NEVER STOP THOUGH BRAKE WAS APPLIED. THE CAR WON'T STOP; SO I DECIDED TO CRASHED MY CAR AT THE CAR PARK ON THE S... Read more
Crash
Incident date: Aug 16, 2018
ON AUG 16, 2018 @ 6:30 AM WHILE EXITING AT THE GARAGE IN MY APT HEADING TO WORK; I STARTED THE ENGINE OF MY CAR AND IT WAS OKEY. I STARTED TO DRIVE ON THE RAMP ON THE DRIVE WAY THE ENGINE STOPS. I REVERSED/ BACK UP AND STARTED THE ENGINE AGAIN, WHILE ON THE RAMP AGAIN IT ACCELERATED AND NEVER STOP THOUGH BRAKE WAS APPLIED. THE CAR WON'T STOP; SO I DECIDED TO CRASHED MY CAR AT THE CAR PARK ON THE S... Read more
Crash
Incident date: Aug 16, 2018
ON AUG 16, 2018 @ 6:30 AM WHILE EXITING AT THE GARAGE IN MY APT HEADING TO WORK; I STARTED THE ENGINE OF MY CAR AND IT WAS OKEY. I STARTED TO DRIVE ON THE RAMP ON THE DRIVE WAY THE ENGINE STOPS. I REVERSED/ BACK UP AND STARTED THE ENGINE AGAIN, WHILE ON THE RAMP AGAIN IT ACCELERATED AND NEVER STOP THOUGH BRAKE WAS APPLIED. THE CAR WON'T STOP; SO I DECIDED TO CRASHED MY CAR AT THE CAR PARK ON THE S... Read more
Crash