Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,833 complaints for SCION
Incident date: Feb 18, 2019
412.8 MILES AFTER HAVING J02 VALVE SPRING RECALL WORK PERFORMED, WHILE DRIVING, THE VEHICLE BEGAN MAKING A TICKING NOISE. WITHIN 2 MINUTES OF DRIVING, THIS ESCALATED TO LOUD METALLIC KNOCKING. I PULLED OVER IMMEDIATELY AND HAD MY VEHICLE TOWED TO THE DEALERSHIP THAT PERFORMED THE RECALL WORK. THAT WAS ON FEBRUARY 18TH, AT 9 AM IN 2019. MY VEHICLE HAS 53,610 MILES. IT IS NOW MARCH 8TH, 2019. ... Read more
Incident date: Feb 26, 2019
TOYOTA DEALERSHIP IS NOT FOLLOWING RECALL PROCEDURE FROM TOYOTA CORP. AND THEY REFUSE TO DISCLOSE THE TECHNICIAN'S QUALIFICATION/CERTIFICATIONS. MY CAR WAS DROPPED OFF AT DEALER FOR J02 RECALL, ENGINE VALVE REPLACEMENT. AFTER THE RECALL SERVICE, I RECEIVED THE CAR WITH MULTIPLE PROBLEMS, EXHAUST LEAK, OIL LEAK, ENGINE KNOCK. HOWEVER, DEALERSHIP IS UNABLE TO DIAGNOSE THE PROBLEMS. SEALANT WAS APP... Read more
Incident date: Mar 2, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGLUND OAK RIDGE TOYOTA (3000 WARDS RD, LYNCHBURG, VA 24502, (434) 509-0770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY A... Read more
Incident date: Feb 21, 2019
RECEIVED SAFETY RECALL NOTICE FROM TOYOTA, TO BRING MY CAR TO ANY TOYOTA DEALERSHIP SERVICE CENTER. THE RECALL IS FOR ENGINE VALVE SPRING REPLACEMENT. NHTSA RECALL NO. 18V-772 DEALERSHIP PERFORMS WORK. VEHICLE DIES WHILE COMMUTING TO WORK ABOUT 1,000 MILES AFTER RECALL WORK PERFORMED. VEHICLE TOWED BACK TO TOYOTA OF SANTA CRUZ. JUAN AND MIKE RELATE TO ME THAT THEY WILL TROUBLESHOOT AND, IF ... Read more
Incident date: Feb 13, 2019
THROW OUT BEARING FAILING AT 48,500 MILES. DEALER REFUSED TO COVER REPAIR. THIS IS A KNOWN ISSUE FOR WHICH THERE IS A DEALER TSB WITH A REVISED PART AND BETTER GREASE THAT DOES NOT DRY OUT. ISSUE IS REVEALED BY SQUEALING SOUND AT START UP, WHICH DEALER REPLICATED AND CONFIRMED ISSUE IS BAD THROW OUT BEARING. QUOTED ME $850 FOR THE REPAIR. I HAVE NOT HAD A CLUTCH ISSUE IN 25 YEARS OF ONLY DRIVING M... Read more
Incident date: Feb 1, 2019
HIGH PRESSURE FUEL PUMP NOISE AT IDLE COULD BE INDICATIVE OF MALFUNCTION
Incident date: Feb 13, 2019
ENGINE IS SUDDENLY JOLTY AND JUMPY IMMEDIATELY AFTER STARTING, AND BUMPY ESPECIALLY AT AN IDLE BUT ALSO HIGHER SPEEDS, IN ANY DIRECTION OF MOVEMENT. CHECK ENGINE LIGHT IS FLASHING, AND THEN SOLID, THEN BACK TO FLASHING (REPEAT) BUT EVERY DIAGNOSTIC TEST DONE JUST READS "ERROR."
Incident date: Feb 13, 2019
ENGINE IS SUDDENLY JOLTY AND JUMPY IMMEDIATELY AFTER STARTING, AND BUMPY ESPECIALLY AT AN IDLE BUT ALSO HIGHER SPEEDS, IN ANY DIRECTION OF MOVEMENT. CHECK ENGINE LIGHT IS FLASHING, AND THEN SOLID, THEN BACK TO FLASHING (REPEAT) BUT EVERY DIAGNOSTIC TEST DONE JUST READS "ERROR."
Incident date: Feb 13, 2019
ENGINE IS SUDDENLY JOLTY AND JUMPY IMMEDIATELY AFTER STARTING, AND BUMPY ESPECIALLY AT AN IDLE BUT ALSO HIGHER SPEEDS, IN ANY DIRECTION OF MOVEMENT. CHECK ENGINE LIGHT IS FLASHING, AND THEN SOLID, THEN BACK TO FLASHING (REPEAT) BUT EVERY DIAGNOSTIC TEST DONE JUST READS "ERROR."
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2008 SCION TC. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, EVEN BETWEEN OIL CHANGES. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THERE WAS AN UNKNOWN SAFETY CAMPAIGN THAT EXPIRED IN JUNE OF 2015. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE USED IN JUNE OF 2015 AND WAS NOT NOTIFIED OF THE CAMPAIGN. THE MANUFACTURER STATED THAT... Read more
Incident date: Feb 13, 2019
THE SUNROOF FLEW OFF THE CAR ON THE FREEWAY. IT WAS TOTALLY RUSTED
Incident date: Feb 5, 2019
THERE IS A RATTLING SOUND COMING FROM THE TRUCK AREA THAT MY BODY SHOP CANT IDENTIFY. PLS HELP FIX THE PROBLEM.
Incident date: Feb 5, 2019
THERE IS A RATTLING SOUND COMING FROM THE TRUCK AREA THAT MY BODY SHOP CANT IDENTIFY. PLS HELP FIX THE PROBLEM.
Incident date: Feb 6, 2019
ON FEBRUARY 6, 2019 I WAS PULLING UP TO A TRAFFIC LIGHT ON A CITY STREET AT APPROXIMATELY 40 MPH IN HEAVY TRAFFIC AND MY CLUTCH PEDAL STUCK TO THE FLOOR. THE ENGINE STALLED AND WOULD RESTART, BUT I COULD NOT MOVE THE CAR EITHER IN FORWARD OR REVERSE. THE VEHICLE HAS APPROXIMATELY 72,000 MILES OF MOSTLY HIGHWAY DRIVING. I HAD THE VEHICLE TOWED TO MY HOUSE AND CONTACTED A LOCAL TOYOTA DEALER'S SER... Read more
Incident date: Jan 25, 2019
MY TRUNK RELEASE BROKE RECENTLY (1/25/19) AS I WAS ATTEMPTING TO OPEN THE TRUNK. CONTACTED DEALERSHIP AND WAS TOLD TOYOTA WAS AWARE OF DEFECTIVE PART AND HAD OFFERED A WARRANTY ENHANCEMENT ON THE TRUNK RELEASE BUT IT EXPIRED IN 2015. I RECEIVED NO NOTIFICATION. CALLED TOYOTA TODAY AND WAS TOLD THEY COULDN'T DO ANYTHING FOR ME, EITHER. WAS GIVEN CASE #1902062093. IF PART WAS DEFECTIVE AND THEY... Read more
Incident date: Jan 15, 2018
THE PAINT IS PEELING OFF THE ENTIRE CAR. THE BODY SHOP SAID IT IS A FACTORY DEFECT. A QUICK INTERNET SEARCH SHOWS THAT THIS IS A WIDE SPREAD ISSUE FOR THIS YEAR, MAKE, MODEL & COLOR. WHY WON'T TOYOTA DO ANYTHING ABOUT IT?
Incident date: Jan 11, 2019
ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHE... Read more
Incident date: Jan 11, 2019
ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHE... Read more
Incident date: Jan 24, 2019
WHEN PARKED IN NEUTRAL WITH THE CLUTCH PEDAL NOT DEPRESSED WHILE RUNNING MY CARS TRANSMISSION MAKES A WHINING NOISE AND ONLY GOES AWAY WHEN YOU DEPRESS THE CLUTCH PEDAL TO ENGAGE THE CLUTCH. ONCE YOU RELEASE THE CLUTCH IT CONTINUES MAKING THE NOISE. HOT AND COLD TEMPERATURES DOESN'T MAKE A DIFFERENCE. THE DEALERSHIP THINKS IT'S THE BEARING IN THE TRANSMISSION BUT NOT 100% SURE UNTIL I PAY THEM TO ... Read more
Incident date: Jan 18, 2019
DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!
Incident date: Oct 16, 2018
TAKATA RECALL WHEN BRAKING IN LOW SPEED YOU HEAR A LOUD SOUND OF THE BREAK PADS AND THE ROTORS HITTING EACH OTHER
Incident date: Jan 11, 2019
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Fire
Incident date: Jan 11, 2019
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Fire
Incident date: Jan 11, 2019
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Fire
Incident date: Jan 6, 2015
CLUTCH, 2013, WAGON, XB, TANAKA, HUMID, SMOKING, MELTING, SMELL, FLUIDS. WHEN I DROVE THIS LEMON OFF THE LOT IT HAD 17 MILES. 2013 SCION, XB, CLUTCH, WAGON, 4 DOOR, SILVER, LIMITED EDITION?????? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash
Fire
1 injured
Incident date: Jan 6, 2015
CLUTCH, 2013, WAGON, XB, TANAKA, HUMID, SMOKING, MELTING, SMELL, FLUIDS. WHEN I DROVE THIS LEMON OFF THE LOT IT HAD 17 MILES. 2013 SCION, XB, CLUTCH, WAGON, 4 DOOR, SILVER, LIMITED EDITION?????? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash
Fire
1 injured
Incident date: Jan 6, 2015
CLUTCH, 2013, WAGON, XB, TANAKA, HUMID, SMOKING, MELTING, SMELL, FLUIDS. WHEN I DROVE THIS LEMON OFF THE LOT IT HAD 17 MILES. 2013 SCION, XB, CLUTCH, WAGON, 4 DOOR, SILVER, LIMITED EDITION?????? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash
Fire
1 injured
Incident date: Dec 10, 2018
I WAS TURNING INTO A BUSY SHOPPING CENTER AT 5ISH PM AND THE SUN WAS DIRECTLY IN MY EYES AND I SWERVED TO AVOID A COLLISION WITH ANOTHER MOTORIST WHO WAS IN THE MIDDLE OF THE EXITING /ENTRANCE LANE AND I RAN HEAD ON INTO A SOLID CEMENT PILLAR LIGHT POLE , ESTIMATED MPH WAS 20 -25 MPH , I WAS WEARING SEATBELT AND NONE OF THE FRONT AIRBAGS DEPLOYED AND I HAVE BROKE RIBS AND POSSIBLE FRACTURED STERNU... Read more
Crash
3 injured
Incident date: Dec 6, 2018
ENGINE BLOCK BOLTS ARE ATTACHED TO AN ALUMINUM BODY OF THE ENGINE CAUSING BOLTS TO BECOME LOOSE WITH TIME AND CAN NOT RETHREAD. CAUSING COOLANT TO LEAK FROM BOLT AREA
Incident date: Dec 18, 2018
TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALL... Read more
Crash
1 injured
Incident date: Dec 21, 2018
TAKATA RECALL. MY FRONT TIRES WEARING FAST. WHEN I TOOK TO DEALER FOR SERVICE & ALIGNMENT, I WAS INFORMED THAT MY CAR HAS A ROW BAR THAT IS RUSTED AND FROZEN AND I WILL NEED TO REPLACE IT ($2,000 ESTIMATED). WHEN I DRIVE IT IN THE RAIN, THE CAR FLAILS ALL OVER THE LANE. I HAD TO STOP AND LET CARS PASS ME, I COULD ONLY DRIVE AT LOW SPEEDS AND I HAD TO PULL OVER 4 TIMES BEFORE GETTING HOME SAFELY. ... Read more
Incident date: Dec 21, 2018
TAKATA RECALL. MY FRONT TIRES WEARING FAST. WHEN I TOOK TO DEALER FOR SERVICE & ALIGNMENT, I WAS INFORMED THAT MY CAR HAS A ROW BAR THAT IS RUSTED AND FROZEN AND I WILL NEED TO REPLACE IT ($2,000 ESTIMATED). WHEN I DRIVE IT IN THE RAIN, THE CAR FLAILS ALL OVER THE LANE. I HAD TO STOP AND LET CARS PASS ME, I COULD ONLY DRIVE AT LOW SPEEDS AND I HAD TO PULL OVER 4 TIMES BEFORE GETTING HOME SAFELY. ... Read more
Incident date: Nov 15, 2017
THE PAINT IS PEELING OFF FROM ENTIRE ROOF AND OTHER PARTS OF THE CAR. IT STARTED WITH JUST A FEW SMALL SPOTS AND THEN QUICKLY PROGRESSED TO LARGE SHEETS OF PAINT FALLING OFF. I CONTACTED LOCAL BODY SHOP AND I WAS TOLD THAT IT WAS UNUSUAL PAINT PROBLEM AND, THEY SUGGESTED CONTACTING TOYOTA DEALER. SO I DID. TOYOTA SERVICE REP TOLD ME THAT THEY WERE VERY AWARE OF THE ISSUE WITH THE PAINT HOWEVER, ... Read more
Incident date: Oct 24, 2017
WAS COMMUTING BACK TO WORK FROM LUNCH BREAK WHEN OUT OF NOWHERE I LOST CONTROL OF STEERING AND BRAKING OF MY VEHICLE CRASHING INTO A STONE WALL BEFORE I COULD PULL MY EMERGENCY BREAK AFTER THE VEHICLE COULD NOT SLOW DOWN ON A CITY STREET IN MOTION
Crash
1 injured
Incident date: Oct 24, 2017
WAS COMMUTING BACK TO WORK FROM LUNCH BREAK WHEN OUT OF NOWHERE I LOST CONTROL OF STEERING AND BRAKING OF MY VEHICLE CRASHING INTO A STONE WALL BEFORE I COULD PULL MY EMERGENCY BREAK AFTER THE VEHICLE COULD NOT SLOW DOWN ON A CITY STREET IN MOTION
Crash
1 injured
Incident date: Oct 24, 2017
WAS COMMUTING BACK TO WORK FROM LUNCH BREAK WHEN OUT OF NOWHERE I LOST CONTROL OF STEERING AND BRAKING OF MY VEHICLE CRASHING INTO A STONE WALL BEFORE I COULD PULL MY EMERGENCY BREAK AFTER THE VEHICLE COULD NOT SLOW DOWN ON A CITY STREET IN MOTION
Crash
1 injured
Incident date: May 1, 2018
TAKATA RECALL: THE WINDSHIELD OFTER GETS HIT WITH ROCKS/PEBBLES AND CRACKS THE WINDSHIELD DUE TO THE FLATNESS AND ANGLE OF THE WINDOWS. WINDOW IS CONSTANTLY CRACKED.
Incident date: Aug 8, 2018
MY CAR IS ROUGHLY 85K MILES RIGHT NOW. AT 20K MILES A CEL LIGHT CAME ON INDICATING THAT SOMETHING WAS WRONG WITH MY CAMSHAFT AND TIMING CHAIN. UNDER WARRANTY, THE COST OF THAT WAS $2500. AT 60K MY CAR STARTS MISFIRING, ROUGH IDLING AND EVEN STALLING SOMETIMES. I GET IT SERVICED AGAIN. AT 82K MY CAR RECEIVED ANOTHER CEL STATING THAT THE RIGHT SIDE OF MY CAM SYSTEM NEEDED TO BE REPLACED (ACCORDING T... Read more
Incident date: Dec 18, 2018
TAKATA RECALL: VEHICLE WAS STATIONARY. BACK TRUNK FAILED TO OPEN. TRUNK DOOR SWITCH RELEASE BUTTON COVER W/ SCREWS ARE HANGING ALONG WITH WIRE. BUTTON IS STUCK.
Incident date: Dec 1, 2014
SEAT RELEASE BUTTON STAYS OPENED AND DOES NOT LOCK BACK UP. SAFETY ISSUE, BECAUSE THE SEAT WILL MOVE IF NOT LOCKED IN PLACE.
Incident date: Dec 6, 2018
TL* THE CONTACT OWNS A 2015 SCION XB. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY TO DETERMINE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS NOT... Read more
Crash
Incident date: Dec 12, 2018
ROOF PANEL FRONT GLASS SHATTERED AROUND THE EDGES WHILE PARKED. WHOLE ROOF PANEL WILL NEED TO BE REPLACED.
Incident date: Nov 5, 2018
SRS LIGHT ON WHEN DELIVERED, STATIONARY AND IN MOTION. 89170-12580 SENSOR ASSY. AIR BAG REPLACED BY GERMAIN TOYOTA, NAPLES FL 11/21/18. $532.04
Incident date: Nov 28, 2018
VEHICLE WAS ACCELERATING ON HIGHWAY WHEN KNOCKING WAS HEARD AND ENGINE FAILIRE OCCURRED. WAS COASTED TO A STOP AND OIL WAS CHECKED. NO OIL IN THE VEHICLE. NEW ENGINE NEEDED FOR VEHICLE. VEHICLE IS AT 80,000 AND OIL CHANGES WERE MAINTAINED. NO OIL LEAKS VISIBLE.
Incident date: Nov 2, 2018
THE CAR BURNS AN EXCESSIVE AMOUNT OF OIL AND ONLY HAS 163000 MILES.
Incident date: Nov 1, 2018
THE VALVE SPRINGS LOCATED INSIDE THE ENGINE OF THE AFFECTED VEHICLES MAY FRACTURE, WHICH MAY CAUSE AN ABNORMAL NOISE OR ENGINE MALFUNCTION. IN THE WORST CASE, THIS MAY RESULT IN THE ENGINE STALLING DURING DRIVING AND THE INABILITY TO RESTART THE VEHICLE.
Incident date: Nov 24, 2018
TL* THE CONTACT OWNED A 2005 SCION TC. WHEN THE CONTACT ENTERED THE VEHICLE, SHE NOTICED A FLICKERING LIGHT AND SMOKE COMING FROM THE CONSOLE. THE CONTACT STATED THAT THE CONSOLE AND ROOF OF THE VEHICLE WERE MELTED. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THERE WAS AN ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED OR TAKEN TO A DEALE... Read more
Fire
Incident date: Aug 17, 2018
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, ... Read more
Crash
2 injured
Incident date: Aug 17, 2018
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, ... Read more
Crash
2 injured
Incident date: Aug 17, 2018
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, ... Read more
Crash
2 injured