Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 30,183 complaints for RAM

RAM 1500 (2015) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 15, 2026
Incident date: Aug 14, 2026
ABS module malfunction from known corrosion that all these vehicles have. Then they don’t make the part anymore.
RAM 1500 (2015) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Aug 15, 2026
Incident date: Aug 14, 2026
ABS module malfunction from known corrosion that all these vehicles have. Then they don’t make the part anymore.
RAM 1500 (2015) - SERVICE BRAKES Aug 15, 2026
Incident date: Aug 14, 2026
ABS module malfunction from known corrosion that all these vehicles have. Then they don’t make the part anymore.
RAM 1500 (2016) - SERVICE BRAKES Aug 14, 2026
Incident date: Jun 1, 2025
Failure of ABS control module. Illuminated Brake, ABS, Traction control system lights are on the dash. The cruise control is inoperative as well. Code reader shows C2200-49 and C2200-47.
RAM 1500 (2016) - VEHICLE SPEED CONTROL Aug 14, 2026
Incident date: Jun 1, 2025
Failure of ABS control module. Illuminated Brake, ABS, Traction control system lights are on the dash. The cruise control is inoperative as well. Code reader shows C2200-49 and C2200-47.
RAM 1500 (2013) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 14, 2026
Incident date: Aug 7, 2026
I am receiving code C2200, and the ABS, brake, lights on confirmed by my local Jeep, Dodge, Ram dealership. The dealership wants to sell me aftermarket ABS module telling me it's a 50/50 chance of it working with electronic flush. All other ABS modules are on backorder with the current safety recall for 2019, 2021-2024 Ram 1500's.
RAM 1500 (2013) - SERVICE BRAKES Aug 14, 2026
Incident date: Aug 7, 2026
I am receiving code C2200, and the ABS, brake, lights on confirmed by my local Jeep, Dodge, Ram dealership. The dealership wants to sell me aftermarket ABS module telling me it's a 50/50 chance of it working with electronic flush. All other ABS modules are on backorder with the current safety recall for 2019, 2021-2024 Ram 1500's.
RAM 1500 (2014) - SERVICE BRAKES, HYDRAULIC Aug 14, 2026
Incident date: Jan 1, 2026
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS control module was not operating as intended. The "ABS", "Emergency Brake", "Traction Control," and "Check Engine" warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with ABS failure. The vehicle was repaired. The dealer was contacted and stated ... Read more
RAM PROMASTER (2022) - POWER TRAIN Aug 14, 2026
Incident date: Aug 3, 2026
Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The ... Read more
RAM PROMASTER (2022) - STRUCTURE:BODY Aug 14, 2026
Incident date: Aug 3, 2026
Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The ... Read more
RAM 1500 (2014) - STEERING Aug 14, 2026
Incident date: Jul 29, 2026
when driving down the road and sometimes when I first start the 2014 Ram 1500 Laramie I own the electric power steering will quit working, I am being told when speaking with the Dodge dealership that the electric power steering on this vehicle is not covered under the recall NHTSA 19E-077 for 2013-2019 rams with the power steering issues when this vehicle has been showing the same symptoms as the ... Read more
RAM 2500 (2018) - TIRES:TEMPORARY/EMERGENCY SPARE TIRE Aug 14, 2026
Incident date: Aug 13, 2026
The contact owns a 2018 Ram 2500. The contact stated that the cable detached from the spare tire while driving 55 MPH on the highway. The 80-pound spare tire fell on the highway and did not cause a crash. No warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage w... Read more
RAM 2500 (2019) - POWER TRAIN Aug 14, 2026
Incident date: Aug 5, 2026
Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving
RAM 2500 (2019) - ENGINE Aug 14, 2026
Incident date: Aug 5, 2026
Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving
RAM 1500 (2016) - WHEELS Aug 14, 2026
Incident date: Aug 13, 2026
“Service ABS System”, “Service Electronic Braking System” and Traction Control warnings keep randomly occurring. Replacement ABS module is unavailable for this extremely widespread issue. Has anyone discussed a class action lawsuit for this issue? I’ve never had more problems with a vehicle than I’ve had with this truck. Ram should be embarrassed. I’ll be trading it in soon a... Read more
RAM 1500 (2016) - ELECTRICAL SYSTEM Aug 14, 2026
Incident date: Aug 13, 2026
“Service ABS System”, “Service Electronic Braking System” and Traction Control warnings keep randomly occurring. Replacement ABS module is unavailable for this extremely widespread issue. Has anyone discussed a class action lawsuit for this issue? I’ve never had more problems with a vehicle than I’ve had with this truck. Ram should be embarrassed. I’ll be trading it in soon a... Read more
RAM 1500 (2016) - SERVICE BRAKES Aug 14, 2026
Incident date: Aug 13, 2026
“Service ABS System”, “Service Electronic Braking System” and Traction Control warnings keep randomly occurring. Replacement ABS module is unavailable for this extremely widespread issue. Has anyone discussed a class action lawsuit for this issue? I’ve never had more problems with a vehicle than I’ve had with this truck. Ram should be embarrassed. I’ll be trading it in soon a... Read more
RAM 1500 (2021) - UNKNOWN OR OTHER Aug 14, 2026
Incident date: Apr 1, 2023
Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it ha... Read more
RAM 1500 (2021) - VISIBILITY/WIPER Aug 14, 2026
Incident date: Apr 1, 2023
Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it ha... Read more
RAM 1500 (2021) - ELECTRICAL SYSTEM Aug 14, 2026
Incident date: Apr 1, 2023
Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it ha... Read more
RAM 3500 (2018) - SERVICE BRAKES Aug 13, 2026
Incident date: Aug 1, 2024
Received Important Safety Recall notice, Hydraulic Control Unit (HCU) ABS, C4B/NHTSA 24V-896 more than 2 years ago. To date, nothing has been done and I'm scared to drive it for safety reasons. There is a very annoying alarm dinging most of the time. I have phoned several times asking when the recall can be performed. Every time the answer is parts are not available yet. For our safety, we would l... Read more
RAM 1500 (2025) - VISIBILITY/WIPER Aug 13, 2026
Incident date: Aug 13, 2026
The outside ambient temperature sensor on my 2025 Ram 1500 is fundamentally flawed by design, routinely reading 10 to 15 degrees Fahrenheit hotter than the actual external temperature due to solar soaking inside the driver-side mirror housing. While this appears to be a convenience issue, it creates a direct driver safety hazard. Because this sensor feeds critical ambient data to the vehicle's c... Read more
RAM PROMASTER (2023) - LANE DEPARTURE: ASSIST Aug 13, 2026
Incident date: Jul 21, 2026
Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked... Read more
RAM PROMASTER (2023) - STEERING Aug 13, 2026
Incident date: Jul 21, 2026
Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked... Read more
RAM PROMASTER (2023) - ELECTRICAL SYSTEM Aug 13, 2026
Incident date: Jul 21, 2026
Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked... Read more
RAM 1500 (2023) - ELECTRICAL SYSTEM Aug 13, 2026
Incident date: Aug 1, 2024
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed on several occasions, the 12-Volt battery had low voltage which failed to provide enough power for the display screen, the fuel system, and other electric features. The contact stated that the failure caused the vehicle to shut off and not be able to drive. The contact stated that the vehicle was jumpst... Read more
RAM 1500 (2025) - EXTERIOR LIGHTING Aug 13, 2026
Incident date: Feb 13, 2026
I've tried to get my local dealer to repair my vehicles recall and no matter how many times I visit, they tell me there is a waiting list with 12 people in front of me and they can only get 1 part per week. So I wait 4 months and again there is 12 people in front of me for repairs. Benoit Motors, Rosepine, LA 70634
RAM 1500 (2025) - ELECTRICAL SYSTEM Aug 13, 2026
Incident date: Feb 13, 2026
I've tried to get my local dealer to repair my vehicles recall and no matter how many times I visit, they tell me there is a waiting list with 12 people in front of me and they can only get 1 part per week. So I wait 4 months and again there is 12 people in front of me for repairs. Benoit Motors, Rosepine, LA 70634
RAM 1500 (2016) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 13, 2026
Incident date: Apr 10, 2025
The dealership said I need my ABS module replaced due to the lights on the dashboard and my ABS braking system and cruise control not working. I had them order the module and paid for it. I finally asked for a refund. where it has been on backorder for 18 months as of 8/13/2026, with no idea of when it will come in if it comes in at all. This is an extremely disturbing situation and safety issue... Read more
RAM 1500 (2016) - SERVICE BRAKES Aug 13, 2026
Incident date: Apr 10, 2025
The dealership said I need my ABS module replaced due to the lights on the dashboard and my ABS braking system and cruise control not working. I had them order the module and paid for it. I finally asked for a refund. where it has been on backorder for 18 months as of 8/13/2026, with no idea of when it will come in if it comes in at all. This is an extremely disturbing situation and safety issue... Read more
RAM 1500 (2016) - ELECTRICAL SYSTEM Aug 13, 2026
Incident date: Apr 10, 2025
The dealership said I need my ABS module replaced due to the lights on the dashboard and my ABS braking system and cruise control not working. I had them order the module and paid for it. I finally asked for a refund. where it has been on backorder for 18 months as of 8/13/2026, with no idea of when it will come in if it comes in at all. This is an extremely disturbing situation and safety issue... Read more
RAM 2500 (2022) - UNKNOWN OR OTHER Aug 13, 2026
Incident date: Dec 24, 2024
My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this message continuously reappears while driving even after acknowledging the message earlier. This message... Read more
RAM 1500 (2024) - SERVICE BRAKES, HYDRAULIC Aug 13, 2026
Incident date: May 5, 2026
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not y... Read more
RAM 1500 (2024) - ELECTRICAL SYSTEM:12V/24V/48V BATTERY Aug 13, 2026
Incident date: May 5, 2026
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not y... Read more
RAM 2500 (2018) - POWER TRAIN Aug 13, 2026
Incident date: Nov 1, 2024
The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to shift into 4WD Low. The traction control and ABS warning lights were illuminated. The contact was concerned about the safety while driving the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that the part... Read more
RAM 2500 (2018) - SERVICE BRAKES, HYDRAULIC Aug 13, 2026
Incident date: Nov 1, 2024
The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to shift into 4WD Low. The traction control and ABS warning lights were illuminated. The contact was concerned about the safety while driving the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that the part... Read more
RAM 1500 (2013) - ELECTRICAL SYSTEM Aug 13, 2026
Incident date: Aug 12, 2026
see it’s a known things with rams that the electronic power steering goes out randomly because of how dodge made it and the dealerships don’t do recalls for it and it’s absolutely absurd to spend 2-4k$ for a fix
RAM 1500 (2013) - STEERING Aug 13, 2026
Incident date: Aug 12, 2026
see it’s a known things with rams that the electronic power steering goes out randomly because of how dodge made it and the dealerships don’t do recalls for it and it’s absolutely absurd to spend 2-4k$ for a fix
RAM 1500 (2016) - SERVICE BRAKES Aug 13, 2026
Incident date: Jan 20, 2023
The brake module that has been recalled on other Ram trucks has failed in the listed 2016 Ram 1500. We have tried multiple times to get it replaced at the dealership however, because this vehicle doesn’t fall under the recall we have been on a waiting list for nearly 3 years. Due to this safety issue we are unable to tow our camper safely. Additionally, we are also unable to sell the vehicle at ... Read more
RAM 1500 (2019) - POWER TRAIN Aug 13, 2026
Incident date: Aug 12, 2026
This has now happened 3 separate times. Once 1 month ago, my husband and I were on the connecting road from [XXX] toward [XXX] by the water plants stopped in traffic and the truck completely powered off at a red light. It took 30 seconds for the truck to power back on, and be restarted. It showed a check engine light the rest of the drive. The next time it turned on from being off there was no che... Read more
RAM 1500 (2019) - SERVICE BRAKES Aug 13, 2026
Incident date: Aug 12, 2026
This has now happened 3 separate times. Once 1 month ago, my husband and I were on the connecting road from [XXX] toward [XXX] by the water plants stopped in traffic and the truck completely powered off at a red light. It took 30 seconds for the truck to power back on, and be restarted. It showed a check engine light the rest of the drive. The next time it turned on from being off there was no che... Read more
RAM 1500 (2019) - ENGINE Aug 13, 2026
Incident date: Aug 12, 2026
This has now happened 3 separate times. Once 1 month ago, my husband and I were on the connecting road from [XXX] toward [XXX] by the water plants stopped in traffic and the truck completely powered off at a red light. It took 30 seconds for the truck to power back on, and be restarted. It showed a check engine light the rest of the drive. The next time it turned on from being off there was no che... Read more
RAM 1500 (2014) - STEERING Aug 12, 2026
Incident date: Aug 7, 2026
I was driving on the highway and went to turn on curve and the steering started became hard and then a jerk on the wheel made me veer off the highway . Once I was able to stop fully i checked the steering wheel it was hard to turn .
RAM 3500 (2025) - WHEELS Aug 12, 2026
Incident date: Aug 15, 2025
From the first day i bought the truck i noticed it had a very tight vibration coming from the rear. I thought its may just be the Firestone tires that were put on at the factory. I had to drive out of state to a small town in Nevada. After around 3500 miles the vibration became severe and felt like i had a tire seperating. I called the nearest tire centers/shops within about 100 miles of my ... Read more
RAM 1500 (2014) - ELECTRICAL SYSTEM Aug 12, 2026
Incident date: Aug 7, 2026
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked with her son inside the vehicle, the instrument panel went blank. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The failure had occurred severa... Read more
RAM 3500 (2025) - UNKNOWN OR OTHER Aug 12, 2026
Incident date: Aug 15, 2025
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired wi... Read more
RAM 1500 (2017) - UNKNOWN OR OTHER Aug 12, 2026
Incident date: Aug 9, 2026
On August 10, 2026, my 2024 INFINITI QX60 unexpectedly locked while the Intelligent Key was still inside the vehicle, trapping my two young children inside on a hot day. The Intelligent Key was inside my purse on the front passenger seat. The purse also contained my phone, house keys, and another vehicle key fob. There were no large metallic objects in the purse. I was closing the passenger-side... Read more
RAM 1500 (2020) - Insert, Padding Aug 12, 2026
Incident date: May 11, 2026
After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating ar... Read more
RAM 1500 (2025) - BACK OVER PREVENTION Aug 12, 2026
Incident date: Mar 1, 2026
The contact owns a 2015 Ford C-MAX. The contact stated that while seated inside the vehicle and attempting to start the vehicle, the rear-view camera displayed a blinking screen with the message “Camera not Available. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the... Read more
RAM 1500 (2025) - SUSPENSION Aug 12, 2026
Incident date: Mar 1, 2026
Both the rear toe links were replaced under NHTSA # 26V101 on March 26th, 2026. On August 8th, 2026, the vehicle experience significant handling issues at highway speeds. Was found the toe links shifted post recall. Significant cambered tire wear located on both rear tires. The axel shaft seal developed a leak from the suspension system strain caused from toe links failing. My families safety was ... Read more
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