Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Sep 27, 2024
My ABS alarms constantly as I drive. This issue started in September 2024. I cannot use my truck as desired because of constant alarming making traveling, as the truck was purchased for, impossible to enjoy for us. I have contacted my dealership approximately twenty times about repairing. I have been given multiple answers but have received no help. I have contacted customer care, customer servic... Read more
Incident date: Sep 27, 2024
My ABS alarms constantly as I drive. This issue started in September 2024. I cannot use my truck as desired because of constant alarming making traveling, as the truck was purchased for, impossible to enjoy for us. I have contacted my dealership approximately twenty times about repairing. I have been given multiple answers but have received no help. I have contacted customer care, customer servic... Read more
Incident date: Jul 11, 2026
Hi my ram recall for 67a was done and it states that there is a 2 year warranty. It states that it covers the def pump if there is a failure. I purchased the part and sent in a receipt to get a reimbursement for the part. I call and everyone is rude and it goes in a circle and they tell me they can't help. What kind of customer service is this? Why was the recall letter even sent
Incident date: Apr 4, 2026
The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.
Incident date: Apr 4, 2026
The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.
Incident date: Feb 23, 2026
My RAM vehicle has several open safety recalls. For more than six months, I have repeatedly contacted my local authorized RAM dealership (Dodge Chrysler Jeep Ram FIAT of Winter Haven, Address: [XXX], Phone: [XXX]) to have these safety recalls completed. The dealership has advised me that the required recall parts are unavailable and therefore they cannot perform the repairs. I also contacted RAM/... Read more
Incident date: Feb 23, 2026
My RAM vehicle has several open safety recalls. For more than six months, I have repeatedly contacted my local authorized RAM dealership (Dodge Chrysler Jeep Ram FIAT of Winter Haven, Address: [XXX], Phone: [XXX]) to have these safety recalls completed. The dealership has advised me that the required recall parts are unavailable and therefore they cannot perform the repairs. I also contacted RAM/... Read more
Incident date: Aug 14, 2026
vehicle has been under recall since 2024 , taken to dealer multiple times , called ram line no resolve , vehicle is flashing codes through electrical system , and electronics , brakes have malfunctioned , called ram no resolve or timeline to fix given. Dealer has parts on shelf to fix but ram not giving authorization. Need help with claim
Incident date: Jun 1, 2026
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at undisclosed speeds, the ABS message was displayed with an audible alarm. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,00... Read more
Incident date: Aug 1, 2023
I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for appro... Read more
Incident date: Aug 1, 2023
I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for appro... Read more
Incident date: Aug 1, 2023
I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for appro... Read more
Incident date: Aug 12, 2026
Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. ... Read more
Incident date: Aug 12, 2026
Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. ... Read more
Incident date: Aug 12, 2026
Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. ... Read more
Incident date: Aug 1, 2024
This truck has been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of... Read more
Incident date: Aug 1, 2024
This truck has been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of... Read more
Incident date: Aug 1, 2024
This truck has been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of... Read more
Incident date: Feb 10, 2026
ABS module failure. Warning lights on dash- ABS lamp (code C2200), traction control lamp, service trailer brake system message, and red brake fault lamp illuminated. Does not go away after vehicle running. Reduced braking feel present. Will not pass state inspection for legal road use due to red brake lamp on status, no abs module replacements from dealer- national backorder with unknown shipping ... Read more
Incident date: Feb 10, 2026
ABS module failure. Warning lights on dash- ABS lamp (code C2200), traction control lamp, service trailer brake system message, and red brake fault lamp illuminated. Does not go away after vehicle running. Reduced braking feel present. Will not pass state inspection for legal road use due to red brake lamp on status, no abs module replacements from dealer- national backorder with unknown shipping ... Read more
Incident date: Aug 10, 2026
the lock retractors are not working on left and right sides of the back seat for children. They need to get fix in case of an accident they could be safe
Incident date: May 20, 2026
Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to... Read more
Incident date: May 20, 2026
Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to... Read more
Incident date: Aug 3, 2026
Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected problem, ps rack and harness need replacement at a cost of appr. CAD $4000-5000. Have not contacted manu... Read more
Incident date: Aug 17, 2026
The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident date: Aug 16, 2026
The anti-lock braking system (ABS) and electronic stability/traction control system on my 2013 Ram 1500 have malfunctioned. The Serious incident occurred when another vehicle pulled out in front of me and I had to brake hard. Dash immediately displayed the ABS and brake warning lights, The normal hydraulic brakes operated, but ABS did not activate. The wheels locked and the vehicle skidded sideway... Read more
Incident date: Jun 30, 2026
The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provi... Read more
Incident date: Jun 1, 2025
The contact owns a 2017 Ram 3500. The contact stated that there were persistent failures with the ABS and traction control. While driving at various speeds, there was an audible chime coming from the vehicle, and the ABS and traction control warning lights illuminated on the instrument panel. Additionally, the cruise control feature was inoperable whenever the warning lights were illuminated. The ... Read more
Incident date: Nov 27, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warni... Read more
Incident date: Jul 25, 2026
The contact owned a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The ABS, traction control, and several other unknown warning lights were occasionally illuminated. The ... Read more
Fire
Incident date: Aug 17, 2026
Odometer Fraud. The contact purchased a 2015 Ram 1500. The contact stated that after purchasing the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was purchased at the local independent dealer with an odometer reading of 141,356. Later, after obtaining a Carfax report, the mileage listed on the vehicle was 230,229.
Incident date: Aug 14, 2026
Odometer Fraud. The contact purchased a 2017 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale in a parking lot with an interpreter. At the time of purchase, the vehicle mileage was 117,777; it was discovered that the mileage was 166,000 on the Carfax report. The contact filed a complaint with the Attorney General online.
Incident date: Aug 10, 2026
The contact owns a 2016 Ram 1500. The contact stated that while driving 80 MPH, the towing suddenly failed. The contact was able to drive off the exit. The contact was able to drive to the residence. The contact stated that the week before, while idling at a stop light, the vehicle suddenly stalled. The check engine warning light illuminated, and the contact cleared the code before restarting the ... Read more
Incident date: Aug 10, 2026
The contact owns a 2016 Ram 1500. The contact stated that while driving 80 MPH, the towing suddenly failed. The contact was able to drive off the exit. The contact was able to drive to the residence. The contact stated that the week before, while idling at a stop light, the vehicle suddenly stalled. The check engine warning light illuminated, and the contact cleared the code before restarting the ... Read more
Incident date: Aug 16, 2026
Every time I press the unlock button on my remote or when any of the four doors is opened on the vehicle the tailgate automatically opens.
Incident date: Aug 7, 2026
Abs module goes out which shuts off abs, traction control, and cruise control, and you can’t get the part anywhere except for third party refurbished. In Pennsylvania I can’t get inspection when red warning brake light is on.
Incident date: Aug 12, 2026
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to ... Read more
Incident date: Aug 12, 2026
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to ... Read more
Incident date: Aug 2, 2026
Emergency brake comes on during car wash and engine turns off. Car crashed into the back of the truck on 7-7-26 causing damage to the front of their vehicle. Truck was evaluated by dealership who "reset the electronics" but it continues after this service.
Crash
Incident date: Aug 14, 2026
Electronic power steering suddenly went out while driving
Incident date: Aug 16, 2026
My ABS Control Module on my 2018 Ram 1500 Express has been out for over a year and the part is still on backorder. I need this fixed as it is a safety issue. My ABS, traction control, and emergency brake light is on.
Incident date: Aug 6, 2026
My 2018 Ram 1500 suddenly lost power steering assistance while I was driving, making the steering extremely difficult to turn and creating a significant safety hazard. The power steering stopped working without adequate warning, and I am concerned about the known issues involving the electric power steering system on these vehicles. I am reporting this failure to NHTSA because a sudden loss of ste... Read more
Incident date: Aug 15, 2026
Vehicle auto braking inoperative, lane detection not working, main screen goes completely black. Vehicle went into limp mode while entering the freeway . Main dash flagged yellow, and highlighted check engine, service electric stability control, airbags service, 4 x 4 unavailable, service electronic stability control.
Incident date: Aug 15, 2026
Vehicle auto braking inoperative, lane detection not working, main screen goes completely black. Vehicle went into limp mode while entering the freeway . Main dash flagged yellow, and highlighted check engine, service electric stability control, airbags service, 4 x 4 unavailable, service electronic stability control.
Incident date: Aug 15, 2026
Vehicle auto braking inoperative, lane detection not working, main screen goes completely black. Vehicle went into limp mode while entering the freeway . Main dash flagged yellow, and highlighted check engine, service electric stability control, airbags service, 4 x 4 unavailable, service electronic stability control.
Incident date: Aug 15, 2026
Frame rotted around gas tank strap and caused it to pull out, which left my gas tank hanging by one strap
Incident date: Aug 15, 2026
Suspect faulty EPS module / rack and pinion. Was driving down the road, went to make a right turn and my steering wheel went stiff / hard, the "Power Steering Unavailable" light popped up on the dash, and I had to crank my wheel to the right as hard as I could to avoid scraping the person waiting to turn left in front of me! I ensured my battery has proper voltage, checked the fuse, and ensured... Read more
Incident date: Aug 14, 2026
Instrument cluster fail intermittent during startup(completely blackout). Unable to determine my speed, how much fuel I has left, etc. my vehicle is not listed in 2 previous recall for the same problem. 26V225000 and 25V826000. I turned off the truck and turned on multiple times instrument cluster stay black, I need to shutoff the truck for a long period of time and after that the instrument clust... Read more
Incident date: Jun 29, 2026
On June 29, 2025, the CEL started blinking and the truck started shuttering. I was able to pull over to the side of the road where I discovered the truck would idle but not move without stalling. I then had the vehicle towed to the nearest dealership. Upon receiving the vehicle, the dealership diagnosed a short in the wiring harness. Once the wiring harness replaced, it was discovered that the wir... Read more
Incident date: Oct 12, 2025
On October 12, 2025, while on the highway, the CEL started blinking and the truck began misfire and shutter. I was able to get to the side of the road where I discovered the truck would idle but would barely move. It was towed to the closest dealership where they attempted to reflash the PCM and ISCM which is associated with Stellantis TSB 08-31025 REV. B. The PCM was flashed but the ISCM needed t... Read more