Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Nov 13, 2025
While driving on the highway at normal speed, the vehicle suddenly lost power with no prior warning lamps or messages, placing me and other road users at immediate risk. The engine rapidly began knocking, lost acceleration, then stalled completely. I had to coast to the shoulder, which was extremely dangerous in high-speed traffic. The failure appears consistent with bearing wear and debris circu... Read more
Incident date: Oct 23, 2025
Intermediate Steering Shaft Weld Failure: Recall concern. My car was built 7/25/2014. Recalls were initiated for FJ’s within the following date ranges 8/7/2013 - 8/20/2013 for this issue. My FJ has the same issue confirmed by three Toyota Dealership Service Departments. Revisiting the Recall Status is needed. Thank you for your attention.
Incident date: Oct 23, 2025
Wiring from knee air bag to module failed. Had to repair wiring from front driver and passenger knee air bags. Wiring had a short to ground. Resulted in a $1600 bill.
Incident date: Oct 26, 2024
Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety r... Read more
Incident date: Oct 26, 2024
Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety r... Read more
Incident date: Nov 25, 2023
Steering drifts to left and will not return to center with out darting to the right when correcting , a constant movement back and forth to keep it in your lane !
Incident date: Nov 25, 2023
The contact owns a 2025 Ford F-150. The contact stated that while pulling into the driveway and depressing the brake pedal, the gear shifter independently shifted to park(P), locked, and remained in park(P). The contact turned off and restarted the vehicle, and the vehicle responded as intended. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, but the diagnostic... Read more
Incident date: Nov 22, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa... Read more
Incident date: Jan 25, 2020
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The co... Read more
Incident date: Nov 23, 2025
Driving on the highway at 60 - 65 mph, and almost lost control of the steering. The steering wheel was violently shaking/vibrating, and I had to pull over. It's called the "death wobble" online. I had to get off the highway and drive below 60mph to manage the steering. I went to the dealership, and they "found that excessive movement in both ball joints of the drag link assembly was caused by air... Read more
Incident date: Nov 21, 2025
The auto emergency braking engaged while making a left turn. No cars in front. Had someone been behind me, they could have easily hit me. The seat belt locked as well resulting in being able to feel the seat belt inprint hours afterwards. This incident just happened on 11/24/25 and has not be inspected by any dealership or service center. There were no warning lights or messages prior to the in... Read more
Incident date: Oct 1, 2025
Involved in a 2 vehicle accident on October 26th. My car is totaled and so is the other car. No airbags deployed and my drivers side seat belt failed to lock in the accident. I was injured and taken by ambulance to hospital.
Crash
1 injured
Incident date: Oct 1, 2025
Involved in a 2 vehicle accident on October 26th. My car is totaled and so is the other car. No airbags deployed and my drivers side seat belt failed to lock in the accident. I was injured and taken by ambulance to hospital.
Crash
1 injured
Incident date: Oct 1, 2025
On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November ... Read more
Incident date: Nov 17, 2025
The contact owns a 2016 Nissan Altima. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond while the engine was running. The contact stated that the vehicle responded and returned to normal functionality after depressing the accelerator pedal several times. The contact stated that the failure was more evident while driving in cold... Read more
Incident date: Nov 17, 2025
The contact owns a 2016 Nissan Altima. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond while the engine was running. The contact stated that the vehicle responded and returned to normal functionality after depressing the accelerator pedal several times. The contact stated that the failure was more evident while driving in cold... Read more
Incident date: Nov 17, 2025
Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"
Incident date: Mar 15, 2025
I was driving it and randomly the AT and TC , and check engine light came on and the car went into limp mode, after doing some research it appears to happen to all 2009-2011 Mazda3's and it's a safety hazard. It's a safety hazard because of when it's stuck in limp mode sometimes if your at a light or something it'll start shifting and if you're not holding the brake completely down it will make th... Read more
Incident date: Nov 10, 2024
Rear Defroster overheated which caused it to burn my rear window in my truck and shattered my rear window. The window was directly behind my son’s car seat, thank goodness he wasn’t in the vehicle when it blew. I’ve found multiple instances of this issue happening across social media pages Ram looked at it today and said it isn’t their issue. The only warning I got was the smell of ... Read more
Incident date: Nov 21, 2025
The vehicle intermittently fails to shift gears and loses acceleration without warning, creating a serious safety hazard. The problem began in October 2024 when the check-engine light first appeared and has continued since. Despite multiple repair attempts by the Kia dealership—including replacement of the fuel pump, fuel pressure sensors, and ECU—the root cause remains undiagnosed, and the de... Read more
Incident date: Aug 11, 2025
DEFECTIVE FUEL PUMP FROM FUEL PUMP RECALL LED TO FAULTY FUEL PUMP INJECTORS, WHICH LED TO ALL WARNING LIGHTS TO COME ON AT THE SAME TIME. HONDA IS REFUSING TO TAKE RESPONSIBILITY OF FAULTY PARTS THAT PUT THE CONSUMER AT UNNECESSARY RISK OF INJURY.
Incident date: Aug 11, 2025
DEFECTIVE FUEL PUMP FROM FUEL PUMP RECALL LED TO FAULTY FUEL PUMP INJECTORS, WHICH LED TO ALL WARNING LIGHTS TO COME ON AT THE SAME TIME. HONDA IS REFUSING TO TAKE RESPONSIBILITY OF FAULTY PARTS THAT PUT THE CONSUMER AT UNNECESSARY RISK OF INJURY.
Incident date: Aug 11, 2025
Within the last 12 months, rodents have crawled into the engine chewing the wires due to being made o soybean. The first repair was $3000 and the second repair was $1700 I have 6 kids and can’t afford to keep repairing a car that was made with soybean and thus attracts rodents. Why is toyota allowed to put products on the vehicle which are rodent attracted and cost consumers so much to fix.
Incident date: Nov 24, 2025
Queja de Defecto de Seguridad por Falla de TCM y Negligencia de Recall VIN del Vehículo: [XXX] Mi vehículo Chrysler 200, año 2015, ha experimentado una falla total del Módulo de Control de Transmisión (TCM), resultando en la pérdida abrupta de potencia e inmovilización de la unidad. Esta falla no solo es mecánica, sino que representa un peligro crítico para la seguridad, ya que puede ocu... Read more
Incident date: Nov 24, 2025
I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it.
Incident date: Nov 24, 2025
I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it.
Incident date: Nov 24, 2025
While driving my Alfa Romeo, the vehicle experienced a significant malfunction involving the engine and power-train system. The vehicle will not accelerate properly and repeatedly goes into limp mode, resulting in a sudden and severe loss of power, especially while driving on the highway. The engine warning light is illuminated, and the vehicle hesitates, jerks, and fails to respond. This malfunc... Read more
Incident date: Nov 4, 2025
Our dealership, Billion Motors ran diagnostics after I indicated that my service 4WD light had been on, and found out that I needed a new transfer case. Jeeps from 2017 to 2019 have a known transfer case issue and my Jeep is a 2019 and unfortunately the serial number is not listed in the recall. This is a huge security risk as I'm afraid that my vehicle will slip out of gear and heading into win... Read more
Incident date: Nov 23, 2025
While driving between 0-10 mph, a high pitch squeak can be heard coming from the front drivers side of the vehicle - I have it recorded on video
Incident date: Nov 22, 2025
On Oct 14, 2025 I was traveling on route 287 north in cruise control set at 67 mph. Suddenly the dashboard screen went black and the car floored itself. The gas pedal went to the floor. It took a few seconds to realize what was going on. When the dashboard lit back up I was going over 100 mph. I quickly applied the brakes which disengaged it. It never happened again. The car is currently at the ... Read more
Incident date: Nov 22, 2025
The tie rods make a popping noise and my car keeps going out of alignment
Incident date: Nov 22, 2025
The tie rods make a popping noise and my car keeps going out of alignment
Incident date: Nov 16, 2025
This is a safety recall dispute — the vehicle is under NHTSA recall 25V741000 with a fire-risk-when-parked warning and no available remedy. I’m requesting arbitration for a manufacturer repurchase OR that the leasing bank be directed to terminate the lease early without penalty.
Incident date: Nov 20, 2025
Beginning on April 18, 2025, my 2020 Toyota Corolla LE began experiencing repeated failures involving multiple safety systems while driving. Without warning, several lights illuminate at the same time, including: Brake System Malfunction, Pre-Collision System, Parking Brake System, Vehicle Stability Control, Check Engine, and Secondary Collision Brake System. These warnings appear suddenly during ... Read more
Incident date: Nov 20, 2025
Vehicle experiences intermittent DTC C222908 (Integrated Brake Actuator internal circuit malfunction). Warning lights (Brake, ABS, ESC, Hybrid System) illuminate intermittently, brake pedal feel changes, and regenerative braking fails. Dealer confirmed stored code but refused repair stating "no current issue". This is a known failure in 2015-2019 Hyundai hybrids that can lead to sudden loss of hyd... Read more
Incident date: Nov 14, 2025
The vehicle intermittently fails to restart after the auto start/stop stopped the engine. This happened several times when stopped at a traffic signal, nearly causing an accident when cars behind expected to move after the traffic signal turned green. There were no warnings or indications prior to the failure to start. Multiple attempts to restart the vehicle failed until at least a minute or so... Read more
Incident date: Nov 14, 2025
The vehicle intermittently fails to restart after the auto start/stop stopped the engine. This happened several times when stopped at a traffic signal, nearly causing an accident when cars behind expected to move after the traffic signal turned green. There were no warnings or indications prior to the failure to start. Multiple attempts to restart the vehicle failed until at least a minute or so... Read more
Incident date: Jul 1, 2025
My a/c went out within 2 years of having the car in 22’. In 2025 i have had nothing but problems, the radio will go out when im driving for about 2 hours and it resets, the screen goes black, music stops, navigation stops and then it turns on like nothing happened. It happens everytime I drive 2+ hours. Back in September of 2025, I was on my way to work when I was stopped at a red light, it tu... Read more
Incident date: Nov 7, 2025
2025 Chevy Tahoe: While approaching a traffic stop I hit the brake pedal and this would not work nor stopped the car. The pedal went all the way to the floor and would not work anymore. I believe the Emergency Brake activated and managed to stop the car. i was driving at The Check Engine warning light was immediately activated along with the following warnings: *Service Brake Assist *Check trai... Read more
Incident date: Nov 7, 2025
The engine exhaust downpipe melted and cracked- creating a large exhaust pipe hole near the engine exhaust manifold. Releasing exhaust gases and potential flames. This is a school bus and it happens frequently with this model.
Incident date: Nov 21, 2025
hat component or system failed or malfunctioned, and is it available for inspection upon request? The Amplifier How was your safety or the safety of others put at risk? The amp controls the noises for blind spot sensors, rear cross traffic alerts and all the sound in the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or com... Read more
Incident date: Nov 21, 2025
hat component or system failed or malfunctioned, and is it available for inspection upon request? The Amplifier How was your safety or the safety of others put at risk? The amp controls the noises for blind spot sensors, rear cross traffic alerts and all the sound in the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or com... Read more
Incident date: Nov 21, 2025
The car has a feature called "curvature assist" that takes control of braking and steering at times when using cruise control. The incidents are at times surprising as there is no curvature present but the braking is suddenly applied. This is a surprise for both the driver and any following traffic. The car would be safer if this feature could be disabled but that is not possible.
Incident date: Nov 13, 2024
There has been a recall on newer cars for the loss of power this is a similar to that problem.
Incident date: Dec 15, 2024
There has been a recall on newer cars for the loss of power this is a similar to that problem.
Incident date: Nov 21, 2025
The engine was replaced under the customer satisfaction program due to the known broken head gasket issue causing catastrophic engine failure. Now, the flex plate is cracked, also a known issue related to the engine replacement. Two major catastrophic repair issues within 9 months. There were no check engine lights. The safety issue is clear. Ford needs to acknowledge and address the issues to p... Read more
Incident date: Nov 21, 2025
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that water was entering the vehicle due to the part failing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more
Incident date: Nov 21, 2025
This letter concerns repeated and life-threatening failures involving the transmission system in my 2018 Chrysler Pacifica Hybrid (CA License Plate: 8CEF638, VIN: 2C4RC1N79JR172609), covered under your lifetime transmission warranty for this model. Following two confirmed incidents resulting in unexpected engine shutdowns and critical transmission faults, I am formally demanding a full replacement... Read more
Incident date: Oct 27, 2025
As I was parking my car in a parking spot going about 5 miles or less. My car surged forward at a very accelerated speed, and I ended up running into a brushed and a metal fence, which is what stopped me. There were no warnings that went off on my car. No emergency brakes, nothing.
Crash
Incident date: Oct 27, 2025
As I was parking my car in a parking spot going about 5 miles or less. My car surged forward at a very accelerated speed, and I ended up running into a brushed and a metal fence, which is what stopped me. There were no warnings that went off on my car. No emergency brakes, nothing.
Crash