Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Aug 20, 2026
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15-20 MPH and attempting to make a left turn, the steering wheel became difficult to turn, and the contact stopped the vehicle and activated the hazard lights. Another driver assisted the contact in moving the vehicle to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determi... Read more
Incident date: Aug 11, 2026
Loss of power assistance in steering
Incident date: Nov 15, 2025
ABS, Traction Control warning lights on dash and loss of cruise control function causing sudden deceleration on highway. The dash warning includes incessant dinging. This manufacturer has been NEGLIGENT AND INCOMPETENT in providing resolution.
Incident date: Nov 15, 2025
ABS, Traction Control warning lights on dash and loss of cruise control function causing sudden deceleration on highway. The dash warning includes incessant dinging. This manufacturer has been NEGLIGENT AND INCOMPETENT in providing resolution.
Incident date: Aug 11, 2026
2014 ram 1500 gas tank strap bracket let go tank was hanging off truck
Incident date: Jun 21, 2026
ABS warning light, traction control light and brake light are illuminated. Code reader indicates C2200-49, U0415 and U0147. ABS module needs to be replaced, however Mopar does not have and will not have the part available. Explored having the module rebuilt, however I found out that cannot happen as the chip that is needed is no longer available, thus the same reason why new replacements are no... Read more
Incident date: Aug 20, 2024
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light illuminated with a continuous audible chime while driving. Additionally, the cruise control was inoperable. The vehicle was taken to the dealer, where it wa... Read more
Incident date: Feb 2, 2026
The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The message that the trailer was not connected was displayed. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer ... Read more
Incident date: Feb 2, 2026
The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The message that the trailer was not connected was displayed. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer ... Read more
Incident date: Aug 20, 2026
2025 Ram 1500, VIN [XXX]. Instrument cluster recall/software update performed in February 2026 after the cluster previously went blank. Since completion of the recall remedy, the digital instrument cluster has gone completely out two additional times. Both occurrences are documented by video and reported to the authorized dealer. Dealer has acknowledged the recurring problem and states they are aw... Read more
Incident date: Jul 31, 2025
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that while driving and towing a trailer, the brake pedal was depressed, but the trailer brakes failed to engage, causing the vehicle to drif... Read more
Incident date: Jul 31, 2025
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that while driving and towing a trailer, the brake pedal was depressed, but the trailer brakes failed to engage, causing the vehicle to drif... Read more
Incident date: Jul 31, 2025
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that while driving and towing a trailer, the brake pedal was depressed, but the trailer brakes failed to engage, causing the vehicle to drif... Read more
Incident date: Nov 28, 2024
I own a 2017 Ram Laramie Longhorn dual-rear-wheel truck with an open recall (NHTSA Campaign 24V896000, Chrysler code C4B) that was issued in November 2024. The dealership has no parts available and RAM Customer Care recommends a "service part" which is also not available. Confirmation from the dealership involves leaving my truck at the service center for several days with no loaner car, which I ... Read more
Incident date: Dec 2, 2024
My family and I tow a 45 foot RV Toy Howler Fifth Wheel with the truck and the ABS and Traction control lights keep coming on. The RAM Dealer (Aventura) has been telling me for over a year that the parts are on back-order. I've tried to trade it in but the trade in offers have been very low since they know there's no repair parts. I'm very concerned about our safety since we take long trips into t... Read more
Incident date: Dec 2, 2024
My family and I tow a 45 foot RV Toy Howler Fifth Wheel with the truck and the ABS and Traction control lights keep coming on. The RAM Dealer (Aventura) has been telling me for over a year that the parts are on back-order. I've tried to trade it in but the trade in offers have been very low since they know there's no repair parts. I'm very concerned about our safety since we take long trips into t... Read more
Incident date: Dec 2, 2024
My family and I tow a 45 foot RV Toy Howler Fifth Wheel with the truck and the ABS and Traction control lights keep coming on. The RAM Dealer (Aventura) has been telling me for over a year that the parts are on back-order. I've tried to trade it in but the trade in offers have been very low since they know there's no repair parts. I'm very concerned about our safety since we take long trips into t... Read more
Incident date: Jul 15, 2026
See attached document for complaint.
Incident date: Jul 15, 2026
See attached document for complaint.
Incident date: Jul 15, 2026
See attached document for complaint.
Incident date: Mar 9, 2026
Paint peeing on roof and hood
Incident date: Mar 25, 2026
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The dealer was contacted and diagnosed the vehicle with brake hydraulic control unit failure. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer performed a temporary fix and replaced the part with... Read more
Incident date: Aug 16, 2026
I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.
Incident date: Aug 16, 2026
I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.
Incident date: Aug 16, 2026
I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.
Incident date: Aug 11, 2026
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked in the driveway, there was a part hanging down from the vehicle. Upon inspection, the contact discovered that the front fuel bracket was fractured and had detached. The vehicle was towed to the dealer, and the failure was associated with Warranty Extension X75 (Fuel Tank Strap Mounting Bracket), which was associ... Read more
Incident date: Aug 20, 2026
My 2025 Ram 1500 has experienced seven separate incidents in which the steering suddenly became extremely difficult or impossible to turn. The most recent incident occurred on August 20, 2026. During these events, I temporarily lose the ability to steer the vehicle normally, creating an immediate risk of a crash. A vehicle diagnostic scan recorded repeated U0131 faults for lost communication with... Read more
Incident date: Aug 20, 2026
My 2025 Ram 1500 has experienced seven separate incidents in which the steering suddenly became extremely difficult or impossible to turn. The most recent incident occurred on August 20, 2026. During these events, I temporarily lose the ability to steer the vehicle normally, creating an immediate risk of a crash. A vehicle diagnostic scan recorded repeated U0131 faults for lost communication with... Read more
Incident date: Aug 17, 2026
The contact leased a 2026 Ram 1500. The contact stated that after starting the vehicle and shifting into reverse(R), the vehicle suddenly lost power and shut off. The contact made several attempts to restart the vehicle and the vehicle restarted on the 10th attempt. While driving approximately 5 MPH, the vehicle suddenly lost power and shut off another time. After approximately 10 minutes and seve... Read more
Incident date: Aug 12, 2026
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mechanic who determined that there was a loss of power steering assist function, which was caused by wate... Read more
Incident date: Aug 19, 2026
2026 Ram 3500 with <2700 miles. The trailer brakes are not applied appropriately when using the brake pedal, even though it will brake appropriately (with 1 of 3 trailers) while squeezing the manual override. This includes all brake levels (1-10 gain). When the trailer is disconnected, the truck will brake and show the appropriate level of pressure on the dash, though when the trailers are connect... Read more
Incident date: Aug 19, 2026
2026 Ram 3500 with <2700 miles. The trailer brakes are not applied appropriately when using the brake pedal, even though it will brake appropriately (with 1 of 3 trailers) while squeezing the manual override. This includes all brake levels (1-10 gain). When the trailer is disconnected, the truck will brake and show the appropriate level of pressure on the dash, though when the trailers are connect... Read more
Incident date: Aug 16, 2026
On August 16, 2026, at approximately 12:00 PM, while driving a 2025 Dodge Ram Rebel GT during a rainfall event with an ambient temperature of approximately 80°F, the vehicle's glass spontaneously shattered with no external object or debris impact. The vehicle's air conditioning system was actively running inside the cab, creating a severe thermal differential against the exterior rainwater. The v... Read more
Incident date: Aug 11, 2026
I suddenly lost the power steering when I spoke to my mechanic he said the problem was intermittent and he has to replace a computer part that’s associated with it and had to replace the entire unit I saw there was an open recall regarding this matter
Incident date: Jul 16, 2026
Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a corroded wire harness that required the entire steering rack to be replaced. There were no warnings ... Read more
Incident date: Aug 19, 2026
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued f... Read more
Fire
Incident date: Aug 19, 2026
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued f... Read more
Fire
Incident date: Jul 1, 2026
My 2018 2500 Ram trucks ABS warning light "ABS system needs maintenance" is activating intermittently. I took the truck for maintenance and was told that there is a recall on the defective part (Recall C4B) since end of 2024, with the only remedy being to replace this defective part failure with the same defective part, installed at my cost of between $1200 to $2500. Twenty months into this recal... Read more
Incident date: Feb 26, 2023
The contact owns a 2021 Ram 5500. The contact stated that while driving at an unspecified speed, there was smoke coming from the engine compartment. The contact pulled over, and the vehicle became engulfed in flames. The contact was the only occupant inside the vehicle and was able to exit the vehicle safely. The color of the smoke was white and blue. The fire originated at the front of the vehicl... Read more
Fire
Incident date: Aug 5, 2026
Gas cap light come on took to a mechanic they dropped gas tank and found the rollover valve is cracked and not working Ram does not want to take any responsibility for poor engineering for making it
Incident date: Aug 11, 2026
The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a serious safety concern.
Incident date: Aug 20, 2025
The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety... Read more
Incident date: Aug 20, 2025
The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety... Read more
Incident date: Aug 20, 2025
The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety... Read more
Incident date: Jul 15, 2023
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds on rough terrain, the cruise control failed to remain engaged, and the brake pedal was shuddering abnormally. The ABS warning light was illuminate... Read more
Incident date: May 19, 2026
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally strong exhaust odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the exhaust manifold needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure posed a safety risk due to the potential i... Read more
Incident date: Aug 18, 2026
Found large oil spot in driveway, took truck to dealer. Dealer inspected for problem and found brake fluid low and leaking brake line at master cylinder.
Incident date: Feb 6, 2026
Clunky noise in front end, too much play in steering. Truck only had 103 Mile's on it. Took to dealer found both tie rod jam nuts were loose and could have caused loss of stearing. Dealer corrected and performed alignment.
Incident date: Jun 25, 2026
Loss of power steering on 3 occasions. Currently undrivable due to not knowing when it will fail again. Dealership has confirmed the code is for power steering failure.
Incident date: Dec 9, 2025
On XXX the truck stopped while driving on the highway XXX going south. And I got two diagnostic codes: P0336 and P01401. I towed it to the dealer, and they refused to fix it. I would like to know why they would not fix the crankshaft position sensor and the tone wheel. My truck was purchased new at this dealer Central Avenue Dodge . The VIN# [XXX]. 2015 RAM 1500 ECODIESEL 3.0 Please advise. I... Read more