Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 22, 2025
Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear obstructing view
Incident date: Sep 23, 2025
Over the three years of ownership we have had four occurrences of random stalling when taking left turns, where the engine stalls out, and the emergency parking brake engages. This can easily be a life threatening occurrence as it happens in the middle of the intersection during the left turn and it takes time to confirm the car is turned off, then need to disengage the emergency brake and THEN r... Read more
Incident date: Sep 23, 2025
Liftgate arm (or support) broke while the liftgate was in the raised position, and the liftgate came crashing down to the closed position, while my sister-in-law was very close by. I believe a serious injury could have resulted if someone had been under the liftgate at the time. We also own a 2016 Forester, and I now expect to replace the liftgate supports as a matter of safety and peace of mind... Read more
Incident date: Sep 23, 2025
The gear selector attached to visor often loose and detached during drive, this action put the car gear into neutral immediately and are very dangerous, tesla try to fix this issue 3 time unsuccessful.
Incident date: Sep 11, 2025
I wanted to report that on this vehicle Ford has a very unsafe and hazardous horn. I just purchased the car and had to use the horn for the first time yesterday to avoid a car hitting me. I avoided an accident but the other driver said they did not hear my horn. The horn sound is not loud at all and i thought it was defective. I had others listen to it and they all were amazed at how ineffecti... Read more
Incident date: Sep 17, 2025
Driving down the road all tire sensors went into default – started flickering on and off headlights kept flickering on and off AC kept working and then stopped working.
Incident date: Sep 25, 2025
The contact owns a 2006 Toyota Tundra. The contact stated that while driving 25 MPH, the brake pedal was depressed to prevent a crash with another vehicle that had pulled in front of the vehicle, but the vehicle failed to respond. The contact was able to veer into another lane safely, and the crash was avoided. The brake warning light was illuminated after the failure. The contact continued drivin... Read more
Incident date: May 28, 2025
Driving today and car started rattling and pouring transmission fluid on the way home today. Barely made it home.
Incident date: Sep 25, 2025
The incident happened in December 2022; the vehicle is available for inspection still. Without warning, the engine light started blinking, and engine ran very rough, so I ended up pulled over and stuck until we could tow to the local Honda dealership. Then was without a car for several days. The dealership found error code P0302 (misfire on cylinder 2), due to oil gumming up on the spark plugs, c... Read more
Incident date: Jul 7, 2025
Brand new truck (497 miles) while driving on freeway at 70 mph, truck kicked out of cruise control and threw traction control, adaptive cruise control, 4wd, check engine, and anti lock brakes disabled fault lights and codes. The vehicle will disable all these safety features for 30-50 miles, and then the faults will randomly disappear except for the check engine light. This has happened 10-12 tim... Read more
Incident date: Jul 7, 2025
While driving back home on the highway (I-95) on February 26, 2025, my truck stopped accelerating right in the middle of the highway and cut off. Tried to crank it back up to no avail. I had it towed to the nearest GMC dealer which is GMC Coral Springs. They did an inspection and immediately communicated that the fuel pump module had failed and needed to be replaced. The only option at the time wa... Read more
Incident date: Jul 7, 2025
The daytime running light on the passenger side of the vehicle has failed very prematurely - before even reaching 40000 miles. This is an issue as it puts me at risk if other drivers cannot see my lights. The problem is permanent and the entire headlight must be replaced. No warnings were present, I only happened to notice when approaching my truck one day.
Incident date: Jul 20, 2025
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, there was an abnormal bumping sensation coming from the accelerator pedal. Additionally, the contact stated that there was an abnormal bumping sensation while turning the steering wheel. The contact stated that the failure had occurred while driving ... Read more
Incident date: Sep 28, 2023
The contact owns a 2022 Hyundai Tucson. The contact stated that there was a delay in the operation of the rearview camera to provide an image while reversing. The contact stated that the rearview camera remained activated temporarily while the vehicle was in drive(D). The contact stated that the infotainment system screen turned off and activated functions unintendedly while driving. The vehicle w... Read more
Incident date: Sep 24, 2025
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at 60 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the "Low Brake Fluid" warning light was displayed while the contact pumped the brake pedal before the vehicle drifted to a stop. Due to the failure, the vehicle was towed to an independent mechanic, and was diagnosed with a rear bra... Read more
Incident date: Sep 1, 2025
At a red light or stop sign, my MDX switches into Neutral without me knowing it. When I press the gas to go, my car won't move. Other vehicles behind me almost hit me as they expect me to go. I can't switch into drive. I must turn off car and then turn it back on. I feel this is very dangerous. This happens about once a week now. The MDX was just in for service and recalls a few months ago. Nothi... Read more
Incident date: Sep 1, 2025
The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was ... Read more
Incident date: Jul 31, 2024
We have a fleet of 2023-2025 Nissan Frontiers. Starting in December of 2024 we began having problems with the vehicles electrical system going wild and shutting the trucks down. It causes all of the lights to come on and the truck to stall and not restart, We did not realize that we had a problem until it happened to multiple vehicles over the last several months. A few of them were brought to... Read more
Incident date: Jul 31, 2024
We have a fleet of 2023-2025 Nissan Frontiers. Starting in December of 2024 we began having problems with the vehicles electrical system going wild and shutting the trucks down. It causes all of the lights to come on and the truck to stall and not restart, We did not realize that we had a problem until it happened to multiple vehicles over the last several months. A few of them were brought to... Read more
Incident date: Jul 3, 2025
The drivers side DRL has a "J" Blade that its lit while driving day or night (DRL) This "J" Blade on the driver's side is dim, and it effects the turn signal causing in my and several thousand owners with the same issue a very safety issue. JLR Jaguar Land Rover North America will NOT address this safety issue and refuses to correct the problem. To replace the light assembly will cost in excess o... Read more
Incident date: Jul 3, 2025
The drivers side DRL has a "J" Blade that its lit while driving day or night (DRL) This "J" Blade on the driver's side is dim, and it effects the turn signal causing in my and several thousand owners with the same issue a very safety issue. JLR Jaguar Land Rover North America will NOT address this safety issue and refuses to correct the problem. To replace the light assembly will cost in excess o... Read more
Incident date: Aug 1, 2025
A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below th... Read more
Incident date: Aug 1, 2025
I rented a Jeep Wrangler from Enterprise in Kingston, NY. While driving on the highway, my 12-year-old daughter pulled a lever in the passenger seat, and the roof panel detached and flew onto the road. There were no warnings, no instructions, and no disclosure from Enterprise. This posed an extreme danger to drivers. This vehicle design and rental practice presents a major public safety risk. INF... Read more
Incident date: Aug 1, 2025
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more
Incident date: Sep 24, 2025
Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and ... Read more
Crash
Incident date: Sep 24, 2025
See attached document for complaint.
Incident date: Sep 19, 2025
Car vents emit moldy smell when started , reported this to Tesla , they changed the filters but the smell still comes back, it seems other models besides S are facing it too, the technician from Tesla tells me to run high heat to kill any mold that might accumulate as condensation water from air conditioning is getting accumulated somewhere and not draining properly. This seems to me like a recall... Read more
Incident date: Aug 25, 2025
I’ve had my battery and alternator checked and both are good. Multiple times now my car has either not started until it gets a jump. Took it to a shop and was told its electrical issues. I was at my a football game for my kids out of state and my car would not start after having it off for over an hour,me n my kids were stuck for 3 hours before they got someone out to jump start the car. I take ... Read more
Incident date: Nov 30, 2021
The axle on the Ford Maverick are suffering premature wear causing the vehicle to shake when accelerating. Ford dealer was able to reproduce the issue and blamed it on a unbalanced axle shaft. The vehicle was not safe to drive with an unbalanced axle shaft
Incident date: Jun 18, 2025
My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving... Read more
Crash
Incident date: Sep 23, 2025
Check engine light went on and the Truck went into low power mode. Took it to an independent service center and it was no longer throwing the code. It happened a couple more times, took it to the dealership and the diagnostic was: Setting in ECM., Actuator is Binding causing DTC and vehicle to go into Reduced Power Mode. This seams to be a very common issue in Nissan Titan XD's. Maybe shoul... Read more
Incident date: Sep 23, 2025
I own a 2018 Honda Accord Sport. About 2–3 months ago, the car began having repeated engine misfires (P0301), hesitation, and stalling while driving. At the same time, multiple dashboard warnings appear, including Steering Assist Reduced, Brake System Problem, Collision Mitigation Braking System Problem, Adaptive Cruise Control System Problem, Emission System Problem, and Hill Start Assist Probl... Read more
Incident date: Jul 16, 2025
The contact owns a 2020 Toyota Camry. The contact stated that the Occupant Classification System (OCS) sensor was defective and failed to recognize when the seat was empty. The contact stated that the failure initially occurred with the front passenger’s seat; however, the rear seats also experienced the failure. The contact had to restart the vehicle or fasten all seat belts to prevent the seat... Read more
Incident date: Jul 21, 2025
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that upon entering the vehicle, there was an abnormally strong fuel odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the fuel cap near the manifold had failed and needed to be replaced. The vehicle was not repaired. T... Read more
Incident date: Jul 21, 2025
Had my car scanned it said air control unit. With that light on if I have a collision my ai bags won't deploy and my safety belts will not lock.
Incident date: Jul 21, 2025
Wiring has soy based bioplastic insulation which apparently attract rodent damage. This damaged battery, caused spark plug to be damaged and need to be replaced. It has also caused voltage and computer performance problems affecting engine idling and shifting. Issues were extremely unpredictable and hard to diagnose leading to 5 visits to the shop and many failed attempts to repair.
Incident date: May 8, 2025
Components keep going offline, about 5 times a week. Larry Miller RAM, says there's nothing they can do, since the technology is so new. So I purchased a $84k vehicle for their safety features, that don't work 50% of the time.
Incident date: May 8, 2025
Exhaust started to rattle, now it is a loud clangy exhaust. Clearly a part has separated or there are holes in it. Dealership told me my car has a repair out for that for years 2019, 2021, 2022 and 2023 but NOT my year, 2020.
Incident date: May 8, 2025
My 2021 Jeep wrangler (VIN: [XXX] ) experienced an instrument cluster failure. I took the jeep to the local Jeep dealer for maintenance and verified the instrument cluster (IC) needs to be replaced. This issue is present for other 2021 Jeep wranglers (same make/model) and there is an active recall for them (NHTSA ID: 21V949000). However, my Jeep is not currently listed under the recall but has the... Read more
Incident date: Sep 16, 2025
When I first get in the car and hit the gas it's OK a if I'm trying to move it but if I'm trying to leave my driveway and I hit the gas it will stall and the rpm will go up to a 5 , and this happens exiting the interstate, it's almost caused me to wreck because I can't pick up the speed it is like it's stuck . The same thing happens at a stop light and trying to move forward, extremely dangerou... Read more
Incident date: Jan 1, 2025
The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the tire and the nut snaps off.
Incident date: Sep 15, 2025
Engine failure Driver side seat belt light on dashboard.
Incident date: Sep 22, 2025
At engine start up there were two warnings that came up on info screen. "Service Front Brake Monitor" and "Front Brake Pads Low". Just before this incident the monitor showed front pads at 82% brake life and the rear pads at 84%. Upon my own inspection the driver side front brake pads are worn significantly more than the passenger side. Front brakes are also squealing when coming to a stop. Chevr... Read more
Incident date: Sep 13, 2025
UNKNOWN. Vehicle has had four (4) instances of going into "limp mode" when taking off from a stop. It is randomly occuring and cannot be duplicated or repeated. The condition arises with no warning or indicators that it is about to happen. Two different dealerships have assessed the vehicle and have no suggestions as to the cause or remedy of the issue. It is quite concerning that this issue could... Read more
Incident date: Jul 11, 2025
Transmission malfunctioned 4 separate times. Engine and service transmission light came on. Vehicle shifted hard and became immobile at certain times. 4 tropes to a dealer for repair. Latest repair was replacing ECM and problem still persists.
Incident date: Jul 11, 2025
Infiniti has admitted the KR20 VC-Turbo engine is defective and can catastrophically fail while driving, but they are dragging their feet on providing a remedy. By delaying the fix, they are gambling with customer safety — waiting until engines actually break to minimize repair costs. This is reckless and puts my family at risk. I am requesting immediate intervention by regulators to compel Infi... Read more
Incident date: Jan 22, 2025
I purchased the car in April 2023, a few days later the sensor light came on and coolant leaked out and I was stranded. I took it to my local Ford dealership and they "repaired it". About a month ago the same thing happened and I was stranded. Got it towed to a mechanic, was told it's been repaired, a couple of weeks later the sensor came back on, but I was able to make it to the mechanic before I... Read more
Incident date: Sep 22, 2025
Driving to work on the freeway, all of a sudden acceleration stopped. Pulled over as warning lights came on due to transmission. Additionally, the check engine light appears randomly due to emission and also the “AWD” light comes on. Within a few days or even weeks it turns off. This has been on and off since we purchased the vehicle from CarMax.
Incident date: Sep 22, 2025
Both rear coil springs broke which the Audi shop has said is very rare to have happened
Incident date: Sep 22, 2025
Rear camera screen will turn black and not work for days at a time, or will sometimes display for a second and then as I’m backing up, it’ll turn black. Then for a day it’ll work just fine, then the next day be back to not working again out of the blue. I have been in no accidents. It once even displayed my view upside down. Yes it’s available for inspection upon request. I would say peo... Read more