Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Oct 6, 2025
I own a 2018 Honda Accord EX-L equipped with the 1.5-liter turbo engine. Over time, the vehicle began showing symptoms of coolant loss without any visible leaks, a sweet odor under the hood, and intermittent white smoke from the exhaust after startup. The engine would sometimes idle roughly and hesitate under acceleration. No external leaks were found by my mechanic. I later learned that these sym... Read more
Incident date: Oct 9, 2025
Bought 2025 Dodge Ram on 9/9/24. Since then I have had it into the shop 10+ times. There is a check engine light that comes on. Engine runs VERY rough and erratic. Had issues driving away from a stop light, chugging, lack of power. Making a left hand turn is taking my life in my hands! Each time at the dealership, they run the codes. P0300 is the primary. They just say its a known issue. Manu... Read more
Incident date: Oct 9, 2025
Bought 2025 Dodge Ram on 9/9/24. Since then I have had it into the shop 10+ times. There is a check engine light that comes on. Engine runs VERY rough and erratic. Had issues driving away from a stop light, chugging, lack of power. Making a left hand turn is taking my life in my hands! Each time at the dealership, they run the codes. P0300 is the primary. They just say its a known issue. Manu... Read more
Incident date: Oct 9, 2025
See attached document for complaint.
Incident date: Sep 9, 2025
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact expressed safety concerns because the tailpipe had become abnormally black. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufact... Read more
Incident date: Dec 31, 1969
Ioniq 5 is known to have a loose and possibly dangling wire underneath the driver seat. This wire is often uncovered and unshielded, and is susceptible to becoming damaged due to the automatic seats and adjustments. This wire directly operates the airbag and if damaged loses all functionality. Hyundai is not covering any damage to this wire under warranty, and this poses an immediate threat to ... Read more
Incident date: Sep 30, 2025
Vehicles headunit no longer functions, backup camera system is also in-operational. Due to apparent over the air (OTA) updates to the uconnect infotainment headunit there is a widespread and known issue of, during the automated firmware update process, the vehicles battery being drained completely. This causes the vehicle to lose all power and the head unit to then fail the update process which c... Read more
Incident date: Sep 30, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that while driving at approximately 10 MPH, the vehicle came from an intersection with a stop sign and turned left, but the contact was unable to see oncoming traffic. The contact then noticed another vehicle speeding towards her and she depressed the brake pedal; however, the other vehicle crashed into the front of the contact’s vehicle. S... Read more
Crash
1 injured
Incident date: Dec 15, 2024
The contact owns a 2026 Toyota Prius. The contact stated that while driving at night, the headlights were activated, and the contact became aware of a blind spot on the roadway. The contact stated that there were dark spots coming from the driver’s side headlight. The contact stated that it was difficult to see the roadway while driving at night. There were no warning lights illuminated. The loc... Read more
Incident date: Oct 8, 2025
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the unrepaired recall was a major concern. The contact stopped driving the veh... Read more
Incident date: Feb 14, 2024
The instrument cluster has stop working. Have to monitore vehicle information, Mileage, service, Safty notifications and general vehicle information from the Audi app.
Incident date: Oct 1, 2025
The car dies after parking for less than an hour, I have to press the battery reset button every time I get into it which also sets the alarm off probably annoying all my neighbors. There’s no accessories plugged in. The dealer is charging me $270 dollars to do a BMS update but I have seen recalls for this online that say it should be covered for free.
Incident date: Apr 2, 2024
My wife and I were driving at approximately 30 mph down a street with no vehicles or obstructions around. My truck auto braking initiated and locked up the brakes stopping us immediately and the vehicle turned off. I've taken the truck to the dealership for other electronic errors and issues, but they always get dismissed since they don't stay stored for the dealership to troubleshoot. They alwa... Read more
Incident date: Oct 8, 2025
I was horrified to read of the deaths of three beautiful California girls in a Tesla Cyber Truck, that was involved in a crash, was on fire, and the electrical system malfunctioned resulting in them not being able to get out of the car. Tragically, they burned to death.(Recall too [XXX] ' incident as well as other incidents). I went to search the Internet for Model 3 (2023) to see if there were ma... Read more
Incident date: Oct 6, 2025
ABS is malfunctioning on gravel slowing the stopping speed significantly. Stopping on uneven grounds is risky. Appointment made with dealership to review system. No warning light was on prior to during or after. This has occurred many times.
Incident date: Sep 27, 2025
Warning light for EPS and fuel pressure censor
Incident date: Sep 27, 2025
Engine light on, power steering assist, air conditioning stop working diagnostic tool read p0128 coolant thermostat
Incident date: Jul 4, 2024
Rear facing recline will not hold position. Slides from position number 3 (toddler) back to 1 (infant) while vehicle is in motion. Puts my 3yr old in a laying down position which is not safe
Incident date: Aug 1, 2025
Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe... Read more
Crash
2 injured
Incident date: Sep 28, 2025
We went to get the vehicle serviced at a dealership we did not buy the vehicle from. we told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle fr... Read more
Incident date: Sep 28, 2025
We went to get the vehicle serviced at a dealership we did not buy the vehicle from. we told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle fr... Read more
Incident date: Oct 1, 2025
Received a product recall/alert. Amazon said to file a claim
Incident date: Oct 4, 2025
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive s... Read more
Incident date: Sep 30, 2025
The transmission keeps slipping, clunking, and not shifting correctly. Not shifting or down shifting correctly up and down hold or at stops. My husband is a trained mechanic and has confirmed through his place of employment that the transmission is failing. It hasn’t no yet been inspected by the manufacturer, police, insurance. No warning lamps, but the transmission temp rises to 270F+ In re... Read more
Incident date: Oct 3, 2025
My 2025 Ram 1500 Big Horn, ~6,000 miles) experienced a steering-assist failure and then a ruptured coolant hose that sprayed coolant over electronics. Dealer (Hendrick Hoover) refused warranty service and instructed me to leave their property. Ram Customer Care told me to drive the unsafe truck home while my child was onboard. The vehicle is now inoperable and unsafe. I have photos and video of th... Read more
Incident date: Oct 3, 2025
The contact owns a 2020 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to Downtown Auto Care, where an oil consumption test was initiated. The mechanic added 5 quarts of oil to the engine and advised the contact to return after 3,000 miles. The contact stated that the low oil pressure warning light illuminated after 2,275 miles. Th... Read more
Incident date: Oct 3, 2025
Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing s... Read more
Incident date: Oct 7, 2025
Stellantis "released" recall for 2022-2025 Chrysler Pacifica vehicles. This specific VIN number involves recall 54C. I work for a dealership, Stellantis has a large order restrictions on the part(s) despite having over 6k parts available in parts distribution centers ready to be shipped in the US. The parts are currently limited to dealers only being able to order 2 parts every 7 days. On top of... Read more
Incident date: Oct 6, 2025
On September 11, I remember because of the date, I was coming up to traffic on Flamingo heading east to Nellis Rd. As I started to brake the truck suddenly accelerated rapidly. I slammed on the brakes and barely stopped in time to not rear end the car ahead of me. I put it into park, then put it into drive and I made it home. This happened again yesterday October 6 as I came through the Carls ... Read more
Incident date: Oct 6, 2025
My Yamaha Super Tenere 1200 is doing the same thing as the ones under recall are, even though mine doesn't fall under the recall. The recall stops at the year 2020, and mine is a 2023. The cruise control will suddenly shut off, always after using the front brake lever. I've narrowed it down to the front brake micro switch, that deactivates the cruise and activates the brake light. This is the exac... Read more
Incident date: Sep 30, 2025
Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior to the new tires and was told it was perfect. All signs point to alig... Read more
Incident date: Sep 9, 2025
Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a ... Read more
Incident date: Sep 9, 2025
Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a ... Read more
Incident date: Sep 9, 2025
I own a 2023 Acura Integra, and the sound system suddenly stopped working — there’s no audio from the speakers, even though the display and radio functions appear normal. I’ve seen multiple videos and posts online from other Acura owners experiencing the exact same issue, which suggests this may be a widespread electrical or audio system defect. All fuses and battery checks came back fine. T... Read more
Incident date: Oct 6, 2025
I have taken my car to the dealership now 3 times for the same recall issue. This time, they are telling me Hyundai will not repair my car on their end because of "sludge buildup" to which i was not aware. I submitted all records of maintenance and they are refusing to fix my vehicle. I now have an inoperable, because not safe, vehicle that is legally required to be fixed by Hyundai for it's reca... Read more
Incident date: Oct 6, 2020
1. The electrical system and driver-assistance/safety features malfunctioned, including intermittent power loss and dashboard system failures. The vehicle is available for inspection upon request. 2. The malfunction caused the vehicle to lose power to the braking system while driving, which created a risk of collision. Essential safety features such as power steering, brakes, and warning systems w... Read more
Incident date: Jun 3, 2023
The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving vis... Read more
Incident date: Jun 3, 2023
The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving vis... Read more
Incident date: Oct 6, 2025
The engine is consuming oil at a rapid rate that could be potentially dangerous. This is happening to other people with the same make and model as well.
Incident date: Sep 5, 2025
My vehicle had issues from the first day. I purchased the car on the day of delivery. The vehicle had a check engine light since then the vehicle has been repaired six times at the dealership and still has issues.
Incident date: Sep 5, 2025
The contact owns a 2022 Ford F-250. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact stated there was no warning light illuminated. The contact stated that the failure had occurred while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle was ... Read more
Incident date: Sep 5, 2025
The contact owns a 2022 Ford F-250. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact stated there was no warning light illuminated. The contact stated that the failure had occurred while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle was ... Read more
Incident date: Oct 4, 2025
I got 5 lights on my dash stating that I have an auto high beam problem, road departure mitigation system problem, collision mitigation system problem, lane keeping assist problem, and adaptive cruise control problem. I got these lights on my dash at the exact same time and this happened 1 week after my car alarm started going off randomly. I will now have to change my windshield camera sensor. Se... Read more
Incident date: Sep 26, 2025
NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?
Incident date: Sep 26, 2025
NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?
Incident date: Oct 4, 2025
The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts ... Read more
Incident date: Oct 4, 2025
Steering seems to stick momentarily during turns. Especially on ramps.