Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jan 26, 2026
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehic... Read more
Incident date: Dec 27, 2024
The contact owns a 2017 Nissan Sentra. The contact stated that upon depressing the brake pedal to start the vehicle, the vehicle failed to start. The contact stated that the brake pedal was stiff. The contact stated that the message "Put Foot on Brake Pedal" was displayed. While standing on the brake pedal, the vehicle started. The failure recurred while attempting to start the vehicle. The vehicl... Read more
Incident date: Jan 26, 2026
The engine light came on while driving, saying “engine power reduced”. It barely accelerates, RPMs go over 5, it chugs when driving. Taken to an independent service center.
Incident date: Jan 2, 2026
Ignition key fails to release from column lock. It will return to accessory position but not full return for release. Frequent but intermediate problem. Dealer just replaced ignition switch however problem returned same day. (Have not contacted dealer back yet). Restarting the truck and turning the wheel back and forth, shifting to other gears then back to park sometimes works, and sometimes d... Read more
Incident date: Jan 24, 2026
Took my car for the theft recall and had it performed, my vehicle was stolen last night and the theft used a USB charging cable to steal it, the recall did not fix this
Incident date: Jan 24, 2026
Took my car for the theft recall and had it performed, my vehicle was stolen last night and the theft used a USB charging cable to steal it, the recall did not fix this
Incident date: Jan 24, 2026
Ford diagnostic revealed transmission friction element stuck in A. The service center mechanic said the damper unit, forks, motors, bearing sleeve, TCM needed to be replaced.
Incident date: Dec 31, 1969
-ICCU failure, identified by dealer service department as the cause of catastrophic failure. -The car suffered a catastrophic failure on a 2-lane country road in Princeton NJ on [XXX] at approximately [XXX] at night in 20 degree temperatures. Every function except blinkers (temporarily functional) ceased to work. I waited in the car, without heat, for an hour before service arrived. The car could ... Read more
Incident date: Dec 9, 2025
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelera... Read more
Crash
1 injured
Incident date: Jan 5, 2026
I was driving on the highway (using cruise control) when the front bumper grill started vibrating (so I tried to slow down) but it kept flapping and flew off before I was able to pull over. I then pulled over on the shoulder and had to walk back to retrieve it. My safety was put at risk because it could have hit my windshield and caused me to have an accident, or, it could have hit someone or anot... Read more
Incident date: Jan 23, 2026
This vehicle has ongoing issues with electrical systems. Any time temperature drops into negative digits the vehicle will drain both batteries to the point the auto is inoperable. Further jump starting the vehicle in a very low battery state is a futile venture. The issue leaves the vehicle and it's occupants stranded in sub-zero conditions.
Incident date: Jan 23, 2026
On or about January 22, 2026 when I put my 2019 Ford Flex in reverse the rear view camera displayed a torn and/or flickering picture for the first time ever that I had seen. The image will occasionally stop with an inverted camera image. Since then the camera display on the dash board will at times also display a message saying something like "rear view camera not available" with no camera image ... Read more
Incident date: Dec 5, 2025
No dummy lights show. Drivers low beam wiring connector melts and burns out headlight bulb. I have had it replaced by Ford dealer RT 2, Dixon Il on 12/20/24 but again the same thing occurred again 01/03/26. I believe bad wiring or module. When asked dealer what caused the melting was told "We fixed it, it's good now". The bulb burnt out while driving on a rain dark night. My visibility was extreme... Read more
Incident date: Oct 24, 2025
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Oct 24, 2025
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Oct 24, 2025
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Jan 16, 2026
The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of the outage. The duration of time was over 5 minutes and it was only the center screen not the screen behind the steering wheel it stayed on.The car mostly runs off of the center touch screen with all the braking, lane keeping, powered windows, airbags, gps etc to not have any contro... Read more
Incident date: Nov 5, 2025
cold morning (between 32-40 degrees) come to complete stop at stop sign. lag between input and delivery
Incident date: Dec 31, 2025
The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated. The contact began to head back home when another vehicle blew its horn and informed them of a fire coming from under the front driver's side of the vehicle. The conta... Read more
Fire
Incident date: Dec 31, 2025
Since buying my Ford 2018 F150 Raptor, I have had constant issues and problems with the 10R80 Transmission shifting irradictly, harsh engagements, stalling between gears while losing power, loud metal noises in the transmission/under the truck, and damage already done to the transfer case and transmission resulting in a truck that needs a new transmission, CDF, and transfer case. I have had this t... Read more
Incident date: Dec 31, 2025
Since buying my Ford 2018 F150 Raptor, I have had constant issues and problems with the 10R80 Transmission shifting irradictly, harsh engagements, stalling between gears while losing power, loud metal noises in the transmission/under the truck, and damage already done to the transfer case and transmission resulting in a truck that needs a new transmission, CDF, and transfer case. I have had this t... Read more
Incident date: Apr 25, 2025
On [XXX] my there was a loud pop from the rear of the vehicle and electric vehicle warnings popped up on my dash. I turned around at the light, and as I drove I could tell that the vehicle was slowly losing power. Speed was limited to 30mph. Barely made it back home before the warnings on the dash told me to immediately stop driving. Vehicle was towed to the dealership, and they informed me on J... Read more
Incident date: Apr 25, 2025
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The l... Read more
Incident date: Apr 25, 2025
2013 Honda Accord with proper Maintenance and oil changes on time burns oil since few years despite its a low mileage car with total 69000 miles. I see online a lot people facing same issues with Honda oil burning complaints in 2013 to 2017 Accords and others. But never recieved any Recall or Technical Service Bulletin from honda to get this problem addressed. In fact spoke to Honda customer servi... Read more
Incident date: Jan 23, 2026
Back window leaks down onto electrical compents and causes mold behind rear seat, plus staining mold on headliner
Incident date: Jan 16, 2026
The car stop working with this message "check electric vehicle system" I towed the car to kia service. They told me nee to replace ICCU unit. They replaced it for free, but still didn't have a car for few days. No loaner car offered.
Incident date: Jan 19, 2026
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer... Read more
Incident date: Dec 24, 2025
The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash
Crash
Incident date: Jan 22, 2026
The contact owned a 2022 Tesla Model Y. The contact stated that while the contact’s daughter was driving at approximately 70 MPH under significant rainy weather conditions, with autopilot mode engaged, the auto pilot became inoperable. The contact stated that the driver attempted to steer the steering wheel; however, the steering could not be steered, causing the driver to lose control of the ve... Read more
Crash
1 injured
Incident date: Mar 10, 2025
I have been adding oil to this engine excessively for more than 3 years..I have had appointments with the dealer where they flat out told me bring it back when the engine fails.i finally got N appointment and was told the engine needed to be replaced.that was 2 weeks ago..they are now denying the claim...have had my car for 2 weeks..no loaner..and decided to deny what they told me
Incident date: Dec 23, 2025
My heat pump and ac unit went out and Tesla wants me to pay $4000 for a faulty part that broke in less then 3 years
Incident date: Jan 13, 2026
Car had an unintended acceleration. I had been stopped prior to entering my garage. I had started to slowly accelerate when the car accelerated hard. It took a lot of effort to stop the car.
Incident date: Jan 13, 2026
Car had an unintended acceleration. I had been stopped prior to entering my garage. I had started to slowly accelerate when the car accelerated hard. It took a lot of effort to stop the car.
Incident date: Jan 13, 2026
This vehicle been having problems with heater
Incident date: Jan 19, 2026
Since purchasing this vehicle brand new off the truck, we have had it back at the dealership multiple times ,we've taken it for the plug in console not working for firesticks, a sensor not working on the passenger side door and claiming it to be open, the sliding door not working correctly, the doors locking and refusing to unlock, battery draining, ac not working, stalling, dying at lights, slamm... Read more
Incident date: Jan 19, 2026
On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noi... Read more
Incident date: Jan 19, 2026
On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noi... Read more
Incident date: Jun 1, 2025
2019 highlander has a winding sound coming from engine area, no warning lights turned on but winding sound only occurs when in drive and accelerating. vehicle has 90000 miles and winding sound started around 80000 miles. i brought highlander to toyota service and they stated they heard the sound but didnt diagnose it.
Incident date: Jun 1, 2025
2019 highlander has a winding sound coming from engine area, no warning lights turned on but winding sound only occurs when in drive and accelerating. vehicle has 90000 miles and winding sound started around 80000 miles. i brought highlander to toyota service and they stated they heard the sound but didnt diagnose it.
Incident date: Jan 1, 2026
Reference prior recall 68C/NHTSA 25V-741. Had Jeep serviced for this recall. Was advised the vehicle passed the software update. Noticing that when the vehicle is in Electric mode there is a loss of power when the % range is at the halfway mark. This was a prior issue as well with recall, 73C/NHTSA 25V-576. No point in taking me to a Jeep dealership to review. They will not do anything unless th... Read more
Incident date: Feb 1, 2025
I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted ... Read more
Incident date: Feb 1, 2025
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered sever... Read more
Incident date: Jan 5, 2026
The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery... Read more
Incident date: Jan 5, 2026
I am submitting this complaint regarding a manufacturer safety recall affecting my vehicle that has not been remedied and is creating a safety concern. My vehicle is subject to NHTSA Safety Recall 25V-586 (Alfa Romeo Recall 93C) involving a defective fuel pump / fuel delivery module that may cause loss of drive power while driving. I contacted an authorized Alfa Romeo dealership, and they confir... Read more
Incident date: Jan 21, 2026
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These iss... Read more
Incident date: Sep 5, 2025
The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stopped working. It would not open or close with the remote, the button on the dash, or the button on the tailgate itself. I discovered water had been leaking in the tailgate and the trunk area of my vehicle as well as the back seat that was folded down in storage had gotten soaked.... Read more
Incident date: Sep 5, 2025
While accelerating, the transmission is causing a whining sound that is consistent. Vehicle only has 94K miles on it. This is causing safety concerns with premature power train failure that could happen while a driver is in the road, which could lead to an accident. I have taken the vehicle to my local Toyota dealership and they did confirm that this is something they have been very often in the 8... Read more
Incident date: Sep 5, 2025
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was not contacted, and ... Read more
Incident date: Nov 27, 2024
The rear door latch/lock actuators on my 2017 Volvo XC90 fail to latch in cold temperatures, making the vehicle undrivable and unsafe. The doors may appear closed but are not secure, creating a serious risk to the driver, passengers, and others on the road; I rely on this vehicle daily to transport my children. The issue has worsened over multiple winters, and on one occasion the doors remained fr... Read more