Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Mar 12, 2023
FAILURE IN ABS CONTROL MODULE. NO NEW REPLACEMENTS AVAILABLE AND NO AFTERMARKET PARTS AVAILABLE. HAVE BEEN UNDER ENGINEERING REVIEW DUE TO COMPONENT FAILURE WITH NO RECALLS ISSUED. IT CONTROL MY ANTI-LOCK BRAKES AND ELECTRONIC STABILITY CONTROL. IT ALSO DISABLES MY 4WD AND TRAILER BRAKE SYSTEM. ACCORDING TO THE DEALER, NO ETA ON A POSSIBLE RETURN OF STOCK. I AM PULLING CODE C2200-49 WHICH INDI... Read more
Incident date: Mar 12, 2023
El día 2 de octubre compré una Rav 4 2025.El día 14 de octubre me doy cuenta que los cristales se encontraban rayados como por dentro del cristal, entiendo que esto pudo haber puesto en riesgo mi seguridad ya que si cualquiera de los cristales se rompe puede cortarme a mi o a un pasajero. En la primera inspección no notaron nada luego llamaron a un especialista de Toyota para verificarlo y en ... Read more
Incident date: Nov 12, 2025
As I was driving, my battery light ignited the voltage on my battery continuously went down. I stopped at a stop sign. The engine shut off car completely stopped. Lights were working on dashboard and display screen, but vehicle would not start jumped vehicle as soon as cables were taken off vehicle battery went dead again then all of a sudden it started up again but something is still not right.
Incident date: Nov 12, 2025
Jeep 4XE third or fourth recall due to fire safety .URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA Recall Number 25V741000.Manufacturer Recall Number68C
Incident date: Oct 1, 2025
The ABS module (anti-lock brake module) has stopped working. My abs light, parking brake light, and traction control light stay on all the time and my anti-lock brakes are not working. This is SO common with 3rd generation Ram 1500’s (2013-2018) and I don’t understand why the abs module has not been recalled yet? The cost to replace the abs module is extremely expensive and if it a poorly desi... Read more
Incident date: Oct 1, 2025
The transmission shift cable detached from the transmission, causing the gear shifter to move freely without actually changing gears. When this happened, the vehicle could not be shifted into Park or Drive and became unsafe to operate. This created a serious safety risk because the car could roll or move unexpectedly even when the shifter was in Park. The vehicle is affected by Recall A0C / NHTSA... Read more
Incident date: Nov 10, 2025
While driving at low speeds in downtown traffic with the automatic stop/start system active, I stopped at a red light. The system engaged and shut off the engine as expected. However, when I attempted to accelerate, the truck stalled. The gear shift unexpectedly moved from Drive to Park, and the parking brake activated. I applied the brake and restarted the engine, but had to manually disengage th... Read more
Incident date: Nov 10, 2025
While driving at low speeds in downtown traffic with the automatic stop/start system active, I stopped at a red light. The system engaged and shut off the engine as expected. However, when I attempted to accelerate, the truck stalled. The gear shift unexpectedly moved from Drive to Park, and the parking brake activated. I applied the brake and restarted the engine, but had to manually disengage th... Read more
Incident date: Nov 10, 2025
The rear window spontaneously shattered/exploded. The rear defrosted was on as well as the rear wiper. It was 30 degrees outside.
Incident date: Aug 10, 2025
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
4 injured
Incident date: Aug 10, 2025
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
4 injured
Incident date: Aug 10, 2025
I know there is a re-call for my vehicles engine and year with model. I am having serious issues with my vehicle related to the recalls for the same year and model. I feel unsafe driving my vehicle and now I do not know what to do.
Incident date: Oct 10, 2025
I recently had the engine replaced less than a year ago due to an engine recall on this model car, today 11/11/2025 the engine caught fire. We’ve kept up with oil changes on time and I had no alerts in the vehicle on the dash claiming the engine was hot.
Fire
Incident date: Jan 1, 2025
Electric computer control system keep malfunctioning and disconnecting. Third occurrence in a month. Currently at my mechanics.
Incident date: Oct 28, 2025
At 66,000 miles I had to rebearing the Transfercase,and rear differential. at 88,000 miles I had to put a metal oil pan on it, because Ford used a two peice Plastic one.. they leak. Now I have a bad yoke off the transfer case,AND, the rear springer hangers are cracked on the welds. This is structural failure,..Ford is aware of the proplem ,because they offer a repair kit. I bought this truck new... Read more
Incident date: Nov 6, 2025
Moisture and water got into the front head light causing it to go out . The blinker , low light and bright light on front driver went out while I was on the highway.
Incident date: Nov 2, 2024
Abs light and traction control light stays on plus keeps popping up to service electric trailers brakes. Electric trailer brakes well not work. Cruise control stopped working. All do to recall. Truck has had this recall for over a year now and I’ll I ever get told by dealerships that the parts are unavailable. Dodge makes this junk ass trucks everyday so I don’t understand why parts are unavai... Read more
Incident date: Nov 2, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experience... Read more
Crash
1 injured
Incident date: Nov 11, 2025
The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.
Incident date: Nov 11, 2025
The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.
Incident date: Nov 11, 2025
Vehicle is shuddering/stalling when trying to accelerate. Currently 150,000
Incident date: Jan 25, 2025
My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be... Read more
Incident date: Jan 25, 2025
My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be... Read more
Incident date: Jan 25, 2025
Recall has been issued since 7/16/25 and a serious safety risk issue has not been resolve. It is mentally draining and scary that whenever we drive our car there is always a risk of safety like car catching on fire. We have been patiently waiting for a long time now. Consumer safety should always be a priority specially we have 2 kids inside the car.
Incident date: Nov 10, 2025
The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger’s side rear tire was replaced. The vehicle was repaired... Read more
Incident date: Dec 31, 1969
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while depressing the brake pedal, a... Read more
Incident date: Nov 2, 2025
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, his granddaughter smelled an abnormal burning odor coming from the vehicle. The contact looked out of the rearview mirror and saw heavy white smoke coming from the rear of the vehicle. The contact immediately pulled over and had the occupants exit the vehicle. The contact checked under the hood as white smoke filled... Read more
Incident date: Nov 2, 2025
Transmission belt failure at ~100k+ miles. This incident occurred after the recall repair for the software update related to the transmission. Most hazard indicators switched on, vehicle could not go over 50 miles per hour. Took vehicle into honda service center. They determined it to be a transmission failure.
Incident date: Nov 10, 2025
Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.
Incident date: Jan 10, 2021
On [XXX], my 2022 Volkswagen I.D. 4 burst into flames and exploded while it was parked in my apartment complex parking structure ([XXX] ). My car was completely engulfed in flames, nearby cars as well as the parking structure experienced heat damage. My life and others were put in danger because even though my car was electric, it was parked in a resident garage near other cars who are gas operate... Read more
Fire
Incident date: Nov 10, 2025
This making model has become known for a parasitic drain of the DCM module. It’s all over the public forums that this module doesn’t shut down properly and causes a drain on the battery system. The remedy is to plug your car into a battery tender system.
Incident date: Nov 8, 2025
The vehicle brake pad warning light went on before 15K miles. The dealership and manufacturer have indicated that the design of the 2023 long wheel base model causes the OEM brakes pads to wear through at an accelerated rate. They are replacing them with a different model though nor covering the replacement under warranty.
Incident date: Nov 10, 2025
Vehicle had a very loud high pitch whining noise the rapid accelerated I was braking and brakes were not working vehicle screen was flashing Vehicle Malfunction. yes vehicle is available. I could not stop the vehicle I struck three signs and a lady fell down as i was approaching the the building very fast, hit a wrought iron black fence and it fell on a park vehicle and then i hit a park vehicle... Read more
Crash
3 injured
Incident date: Feb 15, 2025
Hi, I am reporting a brake system failure on my 2015 Toyota Prius. In July 2025, the ABS and brake warning lights suddenly appeared, and a Toyota service center confirmed it is the known Prius brake system defect. The repair estimate ranges from $4,502 to $27,814, but Toyota declined coverage because the vehicle is just past the 10-year warranty limit. This issue poses a safety risk due to reduced... Read more
Incident date: Aug 15, 2025
* The ignition switch failed to release the key fob. I brought the car home after completing some repairs and sending the car through emissions testing to renew the plates. I made numerous attempts turning the car on and off and trying to get the key fob out of the ignition. The ignition off position would flash ACCESSORIES the same as the accessory position. I was concerned to leave the car as th... Read more
Incident date: Sep 23, 2025
The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but that’s not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and ... Read more
Fire
Incident date: Aug 9, 2025
A/C does not work as blower will not put out cold air. During hot days in Florida with children and elderly in the car this poses a risk to our health. This happens when A/C has been on for approximately one hour. No warning messages whatsoever. This has been reported by many Genesis G80 owners who own a G80 from the years 2017 - 2020. Genesis Corporate is aware of the problem but has not submitte... Read more
Incident date: Jun 15, 2025
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with sai... Read more
Incident date: Apr 30, 2024
Moisture issues in headlight assemblies from the factory. That buildup of moisture inside the assemblies is causing visibility issues when the lights are needed.
Incident date: Oct 9, 2025
Vehicle has rough idle upon start up and randomly rough idle/ acceleration. I have a p0-171 code that comes and goes, Mechanic I took to claims the PCV valve is located in side of the valve cover and feel is the culprit for the issues. Very high vacuum inside engine at this point. No whistling like some have mentioned but if you pull the oil fill or dipstick engine wants to quit and you can te... Read more
Incident date: Oct 15, 2025
Issue is intermittant, however extremely dangerous. Vehicle steers to the right until it cannot go further without any intervention with the steering wheel. Upon a right turn the vehicle will NOT return to center steering. If this is occuring vehcile will turn very quickly if your hands come off the steeering wheel for any amount of time.
Incident date: Nov 6, 2025
My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same s... Read more
Incident date: Nov 6, 2025
My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same s... Read more
Incident date: Nov 6, 2025
My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone to three different ones. They cannot identify the issue. Loss of power steering assist increases cras... Read more
Incident date: Oct 18, 2025
My 2016 Hyundai Tucson has a severe engine defect that causes excessive oil consumption and poses a safety risk while driving. It constantly throws the P1326 engine issue, which is the knock sensor.The issue is not due to any misuse or neglect on my part. The vehicle consumes approximately one quart of oil per week, and I have been advised by two different Hyundai dealerships not to invest any mon... Read more
Incident date: Feb 22, 2023
Unknown; Stop/Start sends error and malfunctions.
Incident date: Feb 22, 2023
The information center. All gauges speedometer tach etc will interment go black. Not turn on at time. Goes off all the time and have to disconnect the battery etc.
Incident date: Nov 3, 2025
REAR LIFT GATE: When the rear lift gate opens fully, it immediately and unexpectedly closes within a few seconds with force. This could strike someone standing behind the vehicle. The issue occurs every time the liftgate is opened, even on level ground. I used the pinch button to open the lift gate, and while it was opening I started to put something in the back up near the back seats. As soon as ... Read more
1 injured
Incident date: Oct 1, 2025
Took excellent care of my truck, doing all recommended maintenance and replacing parts as they wear out. I had catastrophic engine failure at 86k miles. Was getting off a highway on an off ramp and got a low oil pressure warning and lose of power/no throttle response from the truck. Pulled over and oil was spewing out. Had it towed to a shop and they said the engine was seized up and there was met... Read more
Incident date: Oct 24, 2025
The contact owns a 2024 Chevrolet Blazer. The contact received notification of NHTSA Campaign Number: 25V433000 (Parking Brake). The vehicle was taken to the dealer and the contact was informed that the vehicle failed the recall inspection. The contact was informed that the vehicle would not be released because of the failed inspection. The contact was informed that the parts to repair the vehicle... Read more