Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Nov 18, 2025
The transmission and transaxle malfunctioned. Evidence was a leak from the transaxle. The dealer confirmed that the vehicle was operating in 2WD mode even though it did not detect any issues from its onboard sensors, and the car thought it was still sending power to all 4 wheels. There were no warning lights that the vehicle was no longer driving in 4wd mode, so the driving dynamics would've be... Read more
Incident date: Jun 20, 2024
The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Nu... Read more
Incident date: Jun 20, 2024
I’ve experienced repeated electrical and mechanical issues with my 2022 Hyundai Tucson Hybrid. These include full battery drainage without engine activation (leaving me stranded), multiple warning lights, and recently a heater failure that remains unresolved. I’ve had over 8 service visits in two years, and Hyundai has not responded to my formal letter. A detailed timeline is available if need... Read more
Incident date: Nov 13, 2025
A defective set of spark plugs with certain model year 2023 Toyota GR86 to have premature failure. While driving at highway speed spark plug blew up resulting in a cylinder 4 misfire and loss of drivability. The service advisor from the Toyota dealership unofficially confirmed this has happened to multiple other gr86 models. Along with being unofficially confirmed by an aftermarket specialist. Ori... Read more
Incident date: Nov 20, 2025
My brake light light up, check engine light comes on and my Stability Control system does not work. My car won't electric start as the check engine light is illuminated. I took the vehicle to the dealership and they could not help me as there is no fix in place.
Incident date: Oct 25, 2025
The contact owns a 2014 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle became difficult to maneuver. The red steering warning light was illuminated. The contact used force to maneuver the steering wheel. The contact was able to pull over to the side of the road. The contact was later able to drive to the residence, but added effort was needed to steer the vehicle. The vehic... Read more
Incident date: Nov 16, 2025
The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night.
Incident date: Nov 20, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware o... Read more
Incident date: Dec 10, 2023
Less then 47 000 miles on truck, Used for only city driving, no off road driving or rigorous travel. - engine malfunction and could have had catastrophic failure while traveling causing injury to myself or others. -Car is inoperable, dealer recommend not to drive it due to safety concerns. -I have metal shavings in the oil, misfires, and a P0011 code. These match the known GM lifter/cams... Read more
Incident date: Nov 14, 2025
While driving my truck I noticed my mpg gauge was showing 0 mpg. Then I realized my "miles to go" gauge was reading "low" even though I had plenty of fuel in the tank and my fuel gauge was showing 3/4 full. Even though I use my truck as a commercial vehicle, and drive coast to coast, I was luckily only a couple hours from home, so I kept driving to try to make it home. I did make it home, but duri... Read more
Incident date: Nov 14, 2025
While driving my truck I noticed my mpg gauge was showing 0 mpg. Then I realized my "miles to go" gauge was reading "low" even though I had plenty of fuel in the tank and my fuel gauge was showing 3/4 full. Even though I use my truck as a commercial vehicle, and drive coast to coast, I was luckily only a couple hours from home, so I kept driving to try to make it home. I did make it home, but duri... Read more
Incident date: Nov 14, 2025
It sounds like the rod inside are hitting need a new engine. Auto shop said need a new engine. Engine has 125000 that all no oil leak no other problems.
Incident date: Aug 21, 2025
Driving the vehicle when all of a sudden the engine shut off. All electrical systems continued to function. Luckily this occurred at low speed in a parking lot but had it happened at high speed on the freeway it could have been a huge safety risk. The vehicle was towed to a nearby automotive shop that diagnosed it as a bad fuel pump controller. There is an open GM recall that includes the 2021... Read more
Incident date: Nov 19, 2022
See attached document for complaint.
Incident date: Nov 18, 2025
When driving at low speeds the brakes do not work. The vehicle will stop, but it is very hard to get it to stop. You must push the brake pedal all the way to the floor to get the brakes to work. This does not happen all time it will just happen out of no were, this can be scaring. I looked up to see if our vehicle has any current recalls, which it does not. But on 9/19/2019 we had our vehicle in t... Read more
Incident date: Oct 13, 2025
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the back-over prevention camera failed to display an image and... Read more
Incident date: Nov 18, 2025
The contact owns a 2021 Ram Promaster 3500. The contact stated that the screen display was black and the back-over prevention camera was inoperable. Additionally, the speedometer was blinking and causing a distraction. The radio and hands-free calling were inoperable. The contact received notification of NHTSA Campaign Number: 25V552000 (Structure). The contact called an unknown local dealer and... Read more
Incident date: Nov 18, 2025
The contact owns a 2021 Ram Promaster 3500. The contact stated that the screen display was black and the back-over prevention camera was inoperable. Additionally, the speedometer was blinking and causing a distraction. The radio and hands-free calling were inoperable. The contact received notification of NHTSA Campaign Number: 25V552000 (Structure). The contact called an unknown local dealer and... Read more
Incident date: Nov 18, 2025
My electric rack and pinion went out
Incident date: Aug 12, 2025
My electric rack and pinion went out
Incident date: Aug 12, 2025
My vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks at this location which cannot be rep... Read more
Incident date: Nov 5, 2025
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 40 MPH, the Automatic Emergency Braking System erroneously activated, causing the vehicle to abruptly stop in the middle of the road. During the failure, there were no other vehicles or objects nearby the vehicle. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The co... Read more
Incident date: Nov 18, 2025
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19... Read more
Incident date: Nov 18, 2025
The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling started at 50 MPH. No warning lights were illuminated. In addition, the contact stated that several ... Read more
Incident date: Apr 18, 2025
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, the contact heard a clicking sound coming from the driver’s side wheel. A dealer was contacted. The vehicle was taken to a dealer, and the contact was informed that the axles needed to be replaced on the front driver’s and passenger’s side. The vehicle was repaired, and the front axles were ... Read more
Incident date: Nov 14, 2025
This is an ongoing problem - -- On startup, the vehicle reports 4 system warnings that shut off the cruise control and ABS brakes as well as the other safety systems. This is an intermittent problem. -- The dealer states that the camera is dead and wants $2,500 to replace and calibrate it. This is a common response from dealers I see in all the forums. -- I have found a work-around that is n... Read more
Incident date: Oct 8, 2025
When car is started, attempting to slowly accelerate in reverse or forward you will experience a loss of drive power, transmission does nothing. Then all of a sudden transmission responds and you lurch forward or reverse. Very unsafe situation. Other cars not sure if your moving or stationary.
Incident date: Oct 30, 2025
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 30-40 MPH, the messages "Save the Battery", "Turn off Engine", and "Restart" were displayed. The program restarted, and the screen went blank, and the instrument cluster became inoperable. Additionally, the contact was informed about NHTSA Campaign Number: 25V126000 (Power Train). The vehicle was taken to the local deale... Read more
Incident date: Nov 16, 2025
The contact owns a 2008 Chrysler 300. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 14V567000 (Electrical System); however, the repair failed to prevent a failure from occurring. The contact stated that several days after the recall repair was completed, the contact had to adjust the ignition switch to start the vehicle. The local dealer was not contacted. The vehic... Read more
Incident date: Nov 4, 2025
On 09/16/25, I was exiting the Florida turnpike onto Sawgrass Highway via the exit ramp on exit 71. As I decelerated from 60 MPH to 35 MPH to match the speed of the exit ramp, I was in the left most lane in the two-lane exit ramp. My car spun out and I lost control of the vehicle, which caused the vehicle to spin through the two lanes of the ramp several times and ended up drifting onto the edge o... Read more
Crash
Incident date: Nov 1, 2025
My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design — cracked upper frame and failed seal causing water intrusion.
Incident date: Nov 1, 2025
My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design — cracked upper frame and failed seal causing water intrusion.
Incident date: Nov 1, 2025
I want to say that the engine or transmission is faulty. Sometimes while at a complete stop, the car will not advance and tries to stall or lose power. It takes about 2 or 3 seconds to finally go after I push the accelerator pedal almost 3/4 throttle. No it has not been reproduced at the dealer. I took it May of 2024 for the engine recall repair. They said that the repairs should fix the problem b... Read more
Incident date: Oct 17, 2025
When Applying Brakes the Brake Pedal application of Foot Pressure Travels to the Floor before Slowing the Vehicle. Can the Manufacturer Repair this Safety Problem emmediately ?
Incident date: Nov 17, 2025
BRP has a recall for the output shaft for the 2018 Can Am Spyder F3T. Just after receiving the recall letter the output shaft on my Spyder went out. My bike does have more than the 37,000 miles on it. This is a known defect with this Bike. It is not right that BRP knows this part is defective and has a milage limit on it. This bike is my daily driver for work. I have contacted BRP and have been to... Read more
Incident date: Sep 19, 2025
I have a 2016 dodge 1500 hemi 5.7. The chrysler dealership diagnose that the abs module was bad. these abs modules are very rare to find. messages were abs light, check engine light, traction light and speedometer stop working. Thanks for your attention in this matter.
Incident date: Sep 19, 2025
abs and traction lights stay on. cruise control does not work. recall is 24V-896 and parts are still not available after almost a year.
Incident date: Jan 1, 2025
abs and traction lights stay on. cruise control does not work. recall is 24V-896 and parts are still not available after almost a year.
Incident date: Jan 1, 2025
While driving in Adaptive Cruise Control, a vehicle in the other lane was slowing down and turning right, but my car started applying the brakes for no reason. This has caused panic for me, since it was a 45 mph zone, and it was OK.
Incident date: Nov 17, 2025
GPS system behaves erratically. (Position jumps around). Phone gps very stable. While using navigation in the truck the jumping position causes the map to jump and swing also it lags behind missing turns etc. This is proving to more of a distraction making me look at the map longer. I tried dealership and they said it works while I have video evidence of its behavior. I will try another dealers... Read more
Incident date: Oct 8, 2025
The screen has begun delaminating, which makes it difficult to read my speed and turn signal indicators, presenting a safety hazard. This is a well documented issue that the manufacturer should be required to address.
Incident date: Nov 14, 2025
I was driving in my car cut off in the middle of the highway. I was able to coast to side of the road. I took my car to the Honda accord dealership after that and was told it was my head gasket. After that repair, my car cut off once again. I took it back to Honda and was told that I now needed to replace the turbo charger which I’m unable to pay for after paying several thousands of dollar for ... Read more
Incident date: Jul 5, 2023
My vehicle has a recall for a an ABS control module which affects, the ABS system, traction control, and cruise control system. The cruise control system will randomly turn off when the vehicle is at highway speeds causing a momentary struggle to keep control of the vehicle. The driver information display in the gauge cluster will randomly flash an error message with an audible "ding" which is hig... Read more
Incident date: Jul 5, 2023
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Dec 15, 2024
My 2012 Honda Pilot is experiencing the same engine defect that Honda acknowledged in later model years (2013–2015) and issued recalls/extended warranty coverage for. The defect involves the Variable Cylinder Management (VCM) system causing excessive oil consumption, spark plug fouling, cylinder misfire, rough idle, fuel odor, and drivability issues that create an unsafe driving condition. I bro... Read more
Incident date: Sep 22, 2023
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic)... Read more
Incident date: Sep 22, 2023
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic)... Read more
Incident date: Sep 22, 2023
The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (... Read more
Incident date: Nov 17, 2025
Headlights and parking lights shut completely off while driving. Not just a flash. They turn off and come back on while slowing down. Not only are we driving in total darkness but other drivers think we are blinking lights and turn or pull in front of us. Truck was bought new in April 2025. Has been at dealership for over 120 days. They don't seem to be able to fix and won't give us a replacement... Read more