Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Nov 21, 2025
I own a 2022 Ram 1500 Bighorn with approximately 84,000 miles. This vehicle has repeatedly experienced a severe safety defect that began around 20,000 miles. On four separate occasions, the truck has suddenly decelerated in traffic without warning, would not shift out of gear, and in some cases would not shut off even when pressing the start/stop button. During the most recent incident, I was unab... Read more
Incident date: Nov 21, 2025
Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on the roadway.
Incident date: Jun 1, 2022
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the... Read more
Incident date: Jun 1, 2022
Huge delay in the throttle response. You press on the throttle and there is sometimes a hesitation and the vehicle will not move or is jerky.
Incident date: Sep 1, 2025
The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly a... Read more
Fire
Incident date: Nov 1, 2025
I would prefer that the vehicle be bought by RAM due to the unsafe issues ie . (the vehicle stopped at a all of the sudden while driving ,the emergency brake activated while driving, the transmission gave out and would not accelerate while driving on the highway, my wife and I could have been killed.
Incident date: Nov 1, 2025
I would prefer that the vehicle be bought by RAM due to the unsafe issues ie . (the vehicle stopped at a all of the sudden while driving ,the emergency brake activated while driving, the transmission gave out and would not accelerate while driving on the highway, my wife and I could have been killed.
Incident date: Nov 1, 2025
I am submitting this safety complaint as the vehicle owner of a Tesla that was involved in a collision on November 15, 2025. Although I am the policyholder and registered owner, I was not the driver at the time of the incident. My husband, [XXX] , was operating the vehicle, and Tesla Autopilot/FSD was engaged when the loss of control occurred. At the time of the incident, it was raining heavily, ... Read more
Crash
Incident date: Apr 15, 2025
Vehicle has been having AIS issues for a couple of years, requiring new batteries, new starter/relays and countless internal computer updates (none of which have helped btw...). This morning she had the AIS engaged, went to turn left at a green light and when she released the brake the vehicle threw itself into Neutral and flashed a "Auto Idle Stop System Problem" message on the dash. She put it i... Read more
Incident date: Jan 26, 2024
The Brake Hydraulic Control Unit (HCU) covered under Safety Recall C4B has been unavailable for several years, leaving my 2018 Ram 2500 with ongoing ABS, traction control, and electronic stability control malfunctions. This defect has already caused an actual accident. In January 2024, during snow conditions, the ABS and traction control failed while I was braking in my driveway. The truck slid u... Read more
Crash
Incident date: Jan 26, 2024
The Brake Hydraulic Control Unit (HCU) covered under Safety Recall C4B has been unavailable for several years, leaving my 2018 Ram 2500 with ongoing ABS, traction control, and electronic stability control malfunctions. This defect has already caused an actual accident. In January 2024, during snow conditions, the ABS and traction control failed while I was braking in my driveway. The truck slid u... Read more
Crash
Incident date: Jan 26, 2024
We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: On a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to Internal Combustion Engine (Engine) After parking, upon restart and re-restart, various malfunctions appeared on dashboard: - Straight to engine power (e... Read more
Incident date: Jan 26, 2024
Please add this to complaint number: 11702732 This is a supplemental complaint regarding the same safety issue I previously reported involving Safety Recall C4B on my 2018 Ram 2500 - complaint # 11702732 In addition to the safety concerns and the prior accident I described in my original complaint, the unresolved recall has also caused significant financial harm. I still owe approximately $15,10... Read more
Crash
Incident date: Jan 26, 2024
Please add this to complaint number: 11702732 This is a supplemental complaint regarding the same safety issue I previously reported involving Safety Recall C4B on my 2018 Ram 2500 - complaint # 11702732 In addition to the safety concerns and the prior accident I described in my original complaint, the unresolved recall has also caused significant financial harm. I still owe approximately $15,10... Read more
Crash
Incident date: Jan 26, 2024
Was driving car and on the intersection it failed to continue to keep going and immediately lost power and would only move at 3 miles per hour. Felt scared and at risk with my toddler in the car.
Incident date: Dec 2, 2025
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 55 MPH, the vehicle started to hesitate while depressing the accelerator pedal, with the oil and check engine warning lights illuminated. The contact pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. Due to the failure, the contact had the vehicle towed to the residence. Th... Read more
Incident date: Dec 2, 2025
Have notice a lot of throttle hesitation when taken off from a stop or after letting off the gas pedal and then hitting it again. A couple times it has made me feel un safe as there was on coming traffic and the truck took a second or to accelerate
Incident date: Nov 24, 2025
I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This i... Read more
Incident date: Dec 1, 2025
The radio in my truck keeps displaying a message about my uconnect not working and to seen an authorized dealer. This message blocks my view of my backup camera as well as creates a distraction while driving. After this message appears, my assist and SOS buttons no longer function as intended. The dealer has replaced multiple components related to this issue and have not resolved the problem. A su... Read more
Incident date: Dec 1, 2025
The safety component that is covered under the SBC warranty is the entire brake master cylinder specifically the part that is bad is the brake pedal position sensor The car is undriveable without it, they have a 25-year warranty on it yet they have no parts and no way to fix it which is obviously unacceptable they've also refused to provide a loaner car until they come up with a way to fix my car ... Read more
Incident date: Jan 1, 2025
ON 11/29/2025 AT 1635 HOURS, OUR TESLA MODEL Y - AWD WAS PARKED ON OUR DRIVEWAY WITH A LESS THAN 1% INCLINE AFTER IT WAS SNOW BLOWED, CLEARED OF SNOW. THE TESLA WAS PLUGGED IN TO ITS CHARGER. THE VEHICLE THEN UNEXPECTEDLY, UNCONTROLLED BEGAN MOVING FORWARD, STRIKING THE CAR IN FRONT OF IT SHORTLY AFTER I WALKED IN FRONT OF THESE TESLA. THIS INCIDENT COULD HAVE SERIOUSLY INJURED MYSELF OR ONE OF ... Read more
Crash
Incident date: Dec 3, 2025
I am reporting a recurring safety defect involving hydraulic lifter failure in Ram trucks equipped with the Cummins diesel engine (model years 2019–2024). This issue is widely acknowledged by Stellantis and multiple dealers. It typically begins with a knocking sound and has been documented in many cases to progress to complete engine failure. My vehicle has fewer than 20,000 miles. The lifters ... Read more
Incident date: Dec 3, 2025
Tundra has had and has throttle lag. Lag is so noticeable that other drivers notice. Following lag is a burst of power causing a jerk and or lunge forward. This is after a long pause. Happens on a roll, or start-stop situation. My truck has had the toyota tsb applied a long time ago.
Incident date: Dec 3, 2025
While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision c... Read more
Incident date: Dec 3, 2025
While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision c... Read more
Incident date: Dec 3, 2025
There is an odor in the passenger cabin. Seems unsafe
Incident date: Dec 3, 2025
The rear windshield shattered while driving. I was driving car in the evening at 30 mph, heard a “pop” and the back window glass cracked in to tiny pieces. Once I pulled over to examine the damage the center of the glass fell out of the window completely. The dealer states it is not a defect, but there are several accounts online of the same thing happening to other Nissans. I see no other ... Read more
Incident date: Jan 2, 2023
I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able ... Read more
Incident date: Jan 2, 2023
I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able ... Read more
Incident date: Jan 2, 2023
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a s... Read more
Incident date: Oct 5, 2025
There is a "shift to park" alert that is listed as a recall from 2017-2019 gmc Acadia's. I have this alarm but apparently my vin is not affected. I would like this to be investigated as it seems my vehicle should be included in the recall.
Incident date: Dec 1, 2024
The contact owns a 2023 Ram 1500. The contact stated that the vehicle was experiencing an inaccurate fuel gauge reading. Additionally, the contact stated that while driving 60 MPH, the fuel gauge displayed that the fuel mileage was 18, but the vehicle suddenly lost motive power, prompting the contact to pull over to the side of the road. The contact parked the vehicle and took an Uber to his desti... Read more
Incident date: Dec 1, 2024
Yes available for inspection. Was driving on highway when my engine lost power. Almost crashed and almost got rear ended on the highway. Mechanic said something about piston rod bearings? Very loud knocking noise when car is started now . Not able to use. Only 100k miles. Fully maintained. Has to be part of recall soon? Recall is for piston rod bearings. Same issue my pilot has.
Incident date: Nov 11, 2024
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an... Read more
Incident date: Nov 11, 2024
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an... Read more
Incident date: Nov 11, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the dashboard. The vehicle was taken to the dealer, where the contact was informed that the failure was due to an unrepaired recall. In addition, the contact was informed that the parts were not available. The vehicle was not repaired. The contact rec... Read more
Incident date: Aug 11, 2025
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the v... Read more
Incident date: Aug 11, 2025
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the v... Read more
Incident date: Aug 11, 2025
12-01-2025 driving to work in the morning approx 7:00A.M. and turned on the heater and had a very strong smell like fuel so immediately turned it off. Cracked my windows to air it out and then was super cold again and had turned on the heater to try again. Immediately had to turn it off and rolled windows down to air it out because the smell was intense and had started to feel nauseas. Later ... Read more
Incident date: Dec 2, 2025
I have reported this before and I am reporting once again as it is a very serious safety hazard. Vehicle: 2014 Jeep Cherokee Limited Component/System: Power Train – Transfer Case / Drivetrain (4WD/AWD System) I am submitting this complaint to report a recurring and potentially hazardous malfunction involving the transfer case on my 2014 Jeep Cherokee Limited. The vehicle exhibits multiple sym... Read more
Incident date: Nov 30, 2025
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, the vehicle began to shake violently. There was no warning light illuminated. The contact then stated that there was an abnormal knocking sound coming from the engine while depressing the accelerator pedal. The contact pulled over and restarted the vehicle; however, the knocking sound persisted... Read more
Incident date: Jul 10, 2025
My 2015 Hyundai Sonata has a defective engine. The motor failed unexpectedly even though the car has low usage and has always been maintained properly. I was informed that many Hyundai engines from these years came with manufacturing issues, and mine appears to be one of them.
Incident date: Dec 2, 2025
As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the h... Read more
Fire
Incident date: Nov 26, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had become loose. An unknown local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The... Read more
Incident date: Nov 26, 2025
Vehicle was parked on a hill. At the time the vehicle was pulling a light weight trailer (empty). The vehicle was in park when the engine was shutoff. Owner went inside the house, came back out 5 minutes later to find the vehicle had rolled unattended backwards causing the trailer to jack knife. The result was damage to the truck and trailer. This was very lucky considering another vehicle c... Read more
Crash
Incident date: Jun 1, 2024
I took the car to get serviced 3 times because the battery was being drained and it left me stranded on the side of the road . I had to look up the technical service bulletin myself before the dealership would update the software on the car. It should have been recalled back in 2019 when they knew about the problem. it left my elderly mother stranded 3 times and it took me having to figure it out ... Read more
Incident date: Dec 2, 2025
Check Engine Light comes on and off on its own. OBD read that the engine is not getting up to normal temp. Had it diagnosed and was told that the 3.6 V6 has issues with the oil filter housing cracking/leaking. Somehow the housing cracking caused me to lose coolant. To have everything repaired would be $1400.
Incident date: Dec 2, 2025
The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rai... Read more
Crash
1 injured
Incident date: Nov 30, 2025
Adaptive cruise control issue and transmission issue transmission is whining. Vehicle taken to the dealer and I am told nothing is wrong with the vehicle.
Incident date: Sep 11, 2025
I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faul... Read more
Crash