Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Feb 20, 2026
When Adaptive cruise control is on random phantom braking occurs. It can be very severe and drops speeds of 20-30 miles within seconds. Occurs on highways and is random and occurs daily. ( multiple times in a day) Has been serviced 4 times and Tesla cleans the cameras and adjusts them. It has progressively gotten worse and Tesla said don't bring it in because they cannot fix it. They describe it a... Read more
Incident date: Feb 24, 2026
While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. The... Read more
Incident date: Feb 21, 2026
1. The engine starter motor (specifically the pinion starter) has failed, and the auxiliary battery is also showing reduced capacity (only a portion of its 660 cold cranking amps). The vehicle is currently at a service center where the technician has diagnosed these issues. The components should be available for inspection upon request, as they have not yet been replaced. 2. The failure of t... Read more
Incident date: Feb 21, 2026
1 The vehicle’s dashboard upper trim panel (leather covering and stitching) has failed. The leather is lifting and separating from the dashboard surface, and the stitching is coming undone. The vehicle is available for inspection upon request. 2. The lifting and peeling leather creates a safety concern. The leather separation is present at all times and continues to lift from the dashboard. The ... Read more
Incident date: Jul 11, 2024
My car is junk. I have actually put tens of thousands of dollars into this car to keep it on the road. I would get rid of it but I owe more than it’s worth. This is insane. I cannot believe that none of the recalls come up on my vin because I’ve had to pay for so many repairs that are on recall lists for this car. Help me
Incident date: Oct 15, 2025
I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee Summit 5.7 HEMI. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission conditi... Read more
Incident date: Oct 15, 2025
I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee Summit 5.7 HEMI. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission conditi... Read more
Incident date: Feb 16, 2024
The contact owns a 2021 Chevrolet Silverado 1500. While driving 43 MPH, the message "Brake Failure" was displayed. The contact then lost control of the vehicle, and the vehicle drove from the right side to the left side of the road, the vehicle drove off the road and crashed into a ditch before coming to a stop. The driver had not sustained any injuries. There was no property damage. The air bags ... Read more
Crash
Incident date: Feb 21, 2026
Close the door and the rear view window shattered.
Incident date: Nov 1, 2024
Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up an... Read more
Incident date: Nov 1, 2024
Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up an... Read more
Incident date: Feb 9, 2026
Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “Service Shifter” warning (with an A! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard beca... Read more
Incident date: Feb 23, 2026
Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “Service Shifter” warning (with an A! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard beca... Read more
Incident date: Jan 15, 2022
The contact owns a 2018 Winnebago Vista. The contact received notification of NHTSA Campaign Number: 24V826000 (Latches/Locks/Linkages, Structure); however, when the local dealer was contacted, the contact was informed that the part to do the recall repair was not yet available. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the hood latch... Read more
Incident date: Jun 1, 2025
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The power steering warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module ... Read more
Incident date: Feb 22, 2026
I am the original owner of a 2015 Nissan Rogue (VIN: [XXX] ) with approximately 63,000 miles. After driving for about 20–30 minutes, the engine will suddenly rev up but the vehicle will not accelerate or will barely move when I press the gas pedal. This has happened multiple times when trying to merge, climb hills, or cross intersections. The vehicle loses drive power even though the engine is r... Read more
Incident date: Feb 22, 2026
The contact owns a 2025 KTM 390 Adventure R. The contact stated that while riding the motorcycle on several occasions at various speeds in weather under 60 degrees, the left or right turn signals were activated but failed to operate as intended. Additionally, each time the turn signals were activated in cold weather, the message "Turn Signal Failure" was displayed. The motorcycle was taken to a de... Read more
Incident date: Feb 22, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system on my accord and yes it will be available. How was your safety or the safety of others put at risk? The vehicle starts to not pick up speed and eventually kills. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or comp... Read more
Incident date: Feb 1, 2025
After having constant issues with the idle stop and the car alarm going off in the middle of the night and day for no apparent reason I took it to the dealer to get it fixed. After supposedly fixing the idle stop, about two weeks later I was going up a ramp during a heavy traffic hour and the car completely shot down. It took me a few minutes to get it back on. I’ve had issues with this car from... Read more
Incident date: Dec 11, 2024
I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and ... Read more
Incident date: Dec 11, 2024
I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and ... Read more
Incident date: Feb 22, 2026
Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation durin... Read more
Incident date: Feb 22, 2026
Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation durin... Read more
Incident date: Feb 22, 2026
Tire size: 255/40 R21 The original equipment Pirelli Scorpion Zero All Season VOL PNCS tires (255/40 R21 102V, DOT JXB RW582P) on my 2024 Volvo XC60 CPO developed significant tread chunking and active delamination, discovered at approximately 19,225 miles — less than 40% of the expected tire lifespan. Component: Both front tires are available for inspection upon request. Safety risk: Tread chunk... Read more
Incident date: Jan 25, 2026
When driving vehicle shuts off for no reason. Then I have to put my four-way on and turn my vehicle back on. It has already happened four times, and no one seems to know what the problem is or what is causing the issue.
Incident date: Nov 17, 2025
Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't access any controls for extended periods of time. Display just locks, and I can't adjust anything in it. This seems to be a known issue for all Sync 3 based backends.
Incident date: Dec 10, 2025
Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leaking. recommend engine reseal). Massive oil leaks found in car due to RTV sealant. Subaru uses RTV silicone sealant (formed-in-place gaskets) instead of traditional rubber gaskets for many sealing surfaces (cam carriers to heads, timing cover, oil pans, etc.). Transmission failure... Read more
Incident date: Dec 10, 2025
Low oil, burnt oil on dip stick, engine running dangerous hot, lights on on dash, engine knocking
Incident date: Feb 24, 2025
Brand new ram 2500 has way too much travel in the brake pedal. I've researched it online and supposedly this has been an issue for years. Hopefully ram recalls it and fixes the issue. As of now I feel like if I had a load or towing something without brakes in a trailer I would be scared
Incident date: Feb 24, 2025
Driving around a fire hazard Jeep. Jeep offer no rental even if it fails the 68c. Called Jeep dealership times and will not take in Jeep for recall. Jeep needs this recall done asap and offer a rental if need be. Rental reimbursement is a nightmare with stellantis and could be up to 2 month. If jeep wants to get a lawsuit from one day the battery catches fire then rather getting it fixed now then ... Read more
Incident date: Feb 24, 2025
Vehicle: 2023 Lexus RX350 (Certified Pre-Owned) Ownership Duration: ~3 months Incident Description On February 1, 2026, the sunroof glass of my vehicle shattered inward into the cabin without any collision or known external force. The vehicle was parked on the street next to a residential garage entrance, with no trees or overhead objects nearby. I have photographs documenting the shattered sunroo... Read more
Incident date: Jan 1, 2026
power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the fa... Read more
Incident date: Feb 2, 2026
My vehicle has a lack of power it won't change gears move slow hard to go up hills shakes
Incident date: Feb 2, 2026
My vehicle has a lack of power it won't change gears move slow hard to go up hills shakes
Incident date: Feb 2, 2026
GM Flier PIP6071A - continued engine misfire/chugging/buck/skip under load, going up hills, trying to pass, etc. Was taken to shop January 2025 ~90,000 with these symptoms. Charged for spark plug replacement (visit 1). Taken back January 2026 ~150,000 miles, charged for ignition coil 1 and spark plugs. Immediately returned as problem persisted, spark plugs replaced (visit 3). February 6 2026, same... Read more
Incident date: Feb 19, 2026
The engine is spewing oil from the sides of the engine. This is causing overheating and check engine light to come on. Mechanics cannot get an error read on it. There is no oil leak coming from under the engine.
Incident date: Feb 21, 2026
When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.
Incident date: Feb 19, 2026
The head unit glitches and cycles frequently. It is a distraction and when used for navigation, the different or continuous glitch increases accident risks
Incident date: Feb 14, 2026
The engine is burning oil at a rapid rate. It's burning one liter every 70 miles.
Incident date: Feb 15, 2026
While driving at highway speeds, a warning light appeared as well as an alert indicating the car was limited to no more than 4000rpm. After coming to a stop, a strong smell of gasoline was noticed in the passenger compartment. Continued driving home uneventfully but the strong smell of gas persisted. The next day I drove the car to a mechanic. Their inspection notes the following: The technician ... Read more
Incident date: Feb 12, 2026
The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more
Incident date: Feb 20, 2026
I am submitting a safety concern regarding the 2025 Ford Bronco Off‑Road. Within 24 hours of purchasing my vehicle, a front sensor failed. The dealership reported that the sensor was damaged by a small rock while driving on normal paved roads. The repair cost is approximately $1,500 and is not covered under warranty. My concern is that a critical sensor—part of the vehicle’s safety and dri... Read more
Incident date: Feb 10, 2026
The DFM program in the engine caused the lifters to fail and bend a pushrod which in turn scared the cam shaft. There were no signs leading up to this. It caused the traction control and brake systems to be compromised. I took vehicle into a gm dealer and had it diagnosed.
Incident date: Aug 20, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to park in the garage. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted and confirmed that the part for the recall repair was on backorder. ... Read more
Incident date: Feb 20, 2024
While driving the automatic brake stopped the car while turning in a curve. However in another incident I was cut off and brakes did not automatically stop. The brakes works when they want too. Not reliable or safe. Separately, the steering wheel randomly squeaks while turning. It doesn't do it often, every other month or so I will hear the speaking sound.
Incident date: Oct 23, 2025
After driving about 20-25 minutes, the speakers after working fine turn to all loud static even when turning the volume down. After the car is off for a bit, the speakers return to normal until driving again for 10-20 minutes. It’s so loud that you can’t hear anything and is very distracting
Incident date: Feb 6, 2026
I took my 2023 Chevy Tahoe in for all recall corrections promptly when the notices were received. My last recall was to run a check to see if my motor was one of the defective 6.2L engines. It was determined it was not and the dealer changed my oil to the new required 0w-40w. Now a month later as I am accelerating on to the freeway ,I am at 65 MPH I cross traffic to merge on to a connector bridge ... Read more
Incident date: Feb 20, 2026
My vehicle was recalled by the manufacturer for possibly defective intake valves. The manufacturer did a destructive test on the valves, This test consisted of running the car at 4500 rpm (approximately 120 mph) for a period of approximately 50 minutes. Since this test my car has undergone 3 transmission repairs. Any of these conditions could have resulted in being stranded on the road or poss... Read more
Incident date: Feb 20, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Service 4WD" was displayed on the instrument panel. The vehicle was taken to Firestone, where it was diagnosed, and DTC: C14A7-97 was retrieved. The contact was informed that the code indicated that the transfer case range position sensor was obstructed or blocked. The contact was inf... Read more
Incident date: Sep 1, 2021
In late December (2025) we noticed that our Honda CR-V was starting up rough each day. One day, we found that all of the warnings were being cycled through on the dashboard (TPMS, Check Engine, ABS, etc.) We took it into a local mechanic on December 29th, but when we dropped it off, the problem was not presenting. They performed routine maintenance (~105,000 miles), and did not notice any obvio... Read more