Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Sep 12, 2025
The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted to reverse(R), the back over preventi... Read more
Incident date: Jan 12, 2026
Back glass completely shattered while driving around 65 MPH down the road. Had been driving for around 1 hr prior and weather was a consistent 30 degrees. No objects hit the glass and then it sounded like a loud explosion. I had a service inspection on February 20, 2026 where no issues were stated. No warnings appeared prior to this incident.
Incident date: Jan 12, 2026
The Digital Display Continues to drop connection to phone when driving. Digital display drops blue tooth - will recycle and not auto connect Will state that it needs wifi connection and action must be taken on phone while driving. VW - has claimed to be working on a fix for over a year. Every dealer visit does not resolve issue.
Incident date: Mar 2, 2023
In September 2025 while existing parking garage 2nd in line at stop sign. After 1st car pulled out I accelerated to pull up to stop sign and truck missed gear and engine revved up then gear engaged caused hard shift and throwing me through stop sign into incoming traffic. No issues until Feb 2026 when transmission started shifting hard. Again at stop sign but first in line. When accelerated thr... Read more
Incident date: Jan 1, 2022
The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcti... Read more
Incident date: Jan 1, 2022
The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcti... Read more
Incident date: Sep 2, 2025
Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.
Incident date: Dec 31, 1969
The vehicle has experienced repeated electrical failures. On multiple occasions the vehicle would not start and lost all electrical power. The main electrical system appears to fail suddenly, causing the vehicle to become inoperable. The vehicle has been to the dealership multiple times for the same issue and was out of service for extended periods. This is a serious safety concern because the veh... Read more
Incident date: Mar 2, 2026
The contact owns a 2012 Dodge Durango. The contact stated that when the vehicle was started, the check engine warning light illuminated. Approximately three weeks later, while stopped at a light, the vehicle accelerated unintendedly. The gear shifter was shifted to park(P) to stop the vehicle. The vehicle was then taken to an independent mechanic, where it was diagnosed and it was determined that ... Read more
Incident date: Feb 19, 2026
The contact owns a 2024 Ford F-150. The contact stated that while the vehicle was at an independent mechanic to be inspected, related to NHTSA Campaign Number: 25V512000 (POWER TRAIN). The vehicle was taken to a dealer, where it was diagnosed, and determined that the vehicle was damaged and was rubbing because the recall repair was not performed. The vehicle was not repaired. The contact reached o... Read more
Incident date: Feb 19, 2026
UNKNOWN. I have had issues with my vehicle since the purchase. Very subtle in the beginning, then it became more noticeable. There was a recall issue with a valve in the operation of the transmission, this issue is now affecting the shifting into different gears. The other day a vehicle ran a red light and my wife and I were in the intersection. I tried to accelerate to get out of the way, but he... Read more
Incident date: Feb 19, 2026
The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.
Incident date: Feb 16, 2026
The vehicle’s engine losses power while driving. Low oil pump pressure appears on the dashboard. The problem has been confirmed by a dealer. There were no warning lamps prior to the failure. The problems started February 2026.
Incident date: Feb 16, 2026
The vehicle’s engine losses power while driving. Low oil pump pressure appears on the dashboard. The problem has been confirmed by a dealer. There were no warning lamps prior to the failure. The problems started February 2026.
Incident date: Jan 22, 2026
BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed “driver assistance permanently disabled.” Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance contr... Read more
Crash
Incident date: Mar 1, 2026
The fuel injection problem on cylinder 2 and 4 had injector electrical faults for the last two years resulting in reduced power warning. I finally took my car to the dealer for an analysis. After their analysis here is their statement on the service invoice: "Client state check engine light comes on and vehicle will run rough - Client scan for codes and had codes P0202 & P0204. Cylinder 2 and 4... Read more
Incident date: Jan 2, 2025
The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The... Read more
Incident date: Mar 2, 2026
This is the 3rd complaint for the 3rd tire thay separated and almost blew rendering the truck undriveable for safety reasons. Only 22k miles on it. Size Tire size 29570r18
Incident date: Mar 2, 2026
This is the 3rd complaint for the 3rd tire thay separated and almost blew rendering the truck undriveable for safety reasons. Only 22k miles on it. Size Tire size 29570r18
Incident date: Apr 1, 2024
Three separate high-voltage battery section failures within one year, each causing complete loss of propulsion. Two occurred at freeway speeds on [XXX]. FAILURE 1 ([XXX]): Vehicle lost propulsion. Dealer diagnosed DTC P0AFA (low voltage), failed cell in Battery Section 3. Section 3 replaced under GM Special Coverage N232432680 (BECM, 15yr/150k). Vehicle out of service approximately six months awa... Read more
Incident date: Mar 2, 2026
Was trying to unlock the vehicle but it wouldn’t unlock the doors with the remote. Had to crawl through the trunk to access the car. Got a “door latch system service” maintenance error on the screen after the dealership had “fixed” it. This is a huge safety concern as this car is electric and if it does not unlock from the inside, can cause the passengers to be stuck in the car.
Incident date: Dec 15, 2025
When speeding up to highway speeds, the check engine light will start flashing and car will going into limp mode and lose power. Turning the car off and then back on fixes the problem, but it also removes any check engine codes. This has occurred 3x in the last month, unable to determine when or why it is occurring.
Incident date: Apr 3, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? Unsure, but likely transmission. I no longer own the vehicle, it is at Tom Ahl Hyundai in Lima, Ohio. How was your safety or the safety of others put at risk? When the vehicle was put in reverse, without pressing the gas the car would rapidly accelerate and jerk as if it was going to stall. Has the... Read more
Incident date: Apr 3, 2023
I have a 2023 Honda Odyssey. The engine is making a knocking noise. The oil has just been changed with 5.7 quarts, following the factory specifications, but the knocking is still there. The timing belt tensioner has also been replaced, as well as the high-pressure fuel pump. However, the knocking noise is still present, especially at low speeds.
Incident date: Apr 3, 2023
On February 28, 2026 at approximately 6:08 PM, while traveling at approximately 40 mph on S. Third Street Extension near Route 119 in Mebane, NC, my 2026 Chevrolet Suburban High Country experienced a sudden catastrophic drivetrain failure at 2,010 miles with no prior warning symptoms. A loud bang was heard, and the vehicle decelerated sharply. Dashboard warnings appeared for transmission and steer... Read more
Incident date: Oct 1, 2025
I have had many issues with this vehicle. The engine leaks oil onto the exhaust causing the engine to smoke, the engine uses antifreeze, the transmission will downshift at highway speeds to such a low gear that I need to put the van into neutral so that the engine doesn't blow up. It uses brakes quickly, (New brakes every 10,000 miles or so). Gas milage is less then 12MPG as well.
Incident date: Jan 21, 2026
Shortly after purchasing the vehicle, I began experiencing serious performance issues. While driving, the vehicle suddenly lost power, would not accelerate properly, and warning lights appeared on the dashboard. The vehicle eventually shut off while in operation. The vehicle was inspected by a dealership, which initially stated there were no issues. However, the problem continued and worsened. Th... Read more
Incident date: Dec 30, 2025
My vehicle, a 2015 Ford F150. XLT 3.5 Ecoboost 4x4 SuperCrew has been downshifting intermittently while under load. This has almost caused me to wreck my truck as it has gone from 5th gear at 65 mph to suddenly 1st gear causing the rear drive axle to lock up momentarily on the freeway. This has also happened while accelerating onto the freeway where it will go from 3rd or 4th gear under hard accel... Read more
Incident date: Oct 13, 2025
The car has started giving warnings every time I turn it on (as of 6 months ago): adaptive cruise control problem, collision mitigation system problem, auto high beam problem, lane keeping assist problem. It seems there must be a fault in the windshield camera that renders all these safety features useless. The repair shop stated that windshield camera isn’t working and is a $2k or more to repai... Read more
Incident date: Oct 13, 2025
The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is... Read more
Incident date: Oct 13, 2025
The contact owns a 2025 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the automatic high beam headlights were activated, but failed to illuminate as needed; however, the high beam headlights illuminated when there was oncoming traffic, affecting the vision of the oncoming driver. The vehicle was taken to the dealer, who determined that the vehicle was performing a... Read more
Incident date: Jan 27, 2026
I see the NHTSA is aware of the issue with Honda Odyssey AutoStart failing to restart the engine which causes the car to need to be restarted fully while stopped in the middle of traffic. I had this issue many times, my car was serviced with a new battery and 2 months laters its starting again. As an aside one of the front parking sensors will randomly go off which can often cause me to turn off... Read more
Incident date: Nov 1, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 5 MPH and exiting a parking lot, the rear wheels locked up as if the brake pedal was depressed. There was no warning light illuminated. The vehicle was stopped and shifted to park(P), and the vehicle was turned off and restarted several times to reset the vehicle; however, the rear wheels were sti... Read more
Incident date: Feb 27, 2026
The contact owns a 2021 Kia K5. The contact stated that while driving 65-70 MPH, the fuel gauge displayed zero miles to empty. The contact pulled into the nearest gas station, and while attempting to add fuel to the vehicle, the contact became aware that there was fuel leaking out of the fuel tank outlet, and the gas pump nozzle was stopped. The contact was unable to refuel the vehicle. The contac... Read more
Incident date: Nov 1, 2024
The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly slipped out of gear with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be repaired. The vehicle was not repaired. The vehicle was take... Read more
Incident date: Nov 1, 2024
There has been no incident, however the concern what happens with regards if someone is not completely understanding of when the battery is completely discharged….per instructions(difficult to find, terrible diagram, not even as described)we were finally able to unlock and open our rear hatch. However you must have a screw driver in order to open a panel to get to the latch which is supposed to ... Read more
Incident date: Nov 1, 2024
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact ha... Read more
Incident date: Apr 30, 2025
I am reporting life-threatening safety defects on a 1993 Dodge Dakota. A professional inspection by Christian Brothers Automotive confirmed: RESTRAINT FAILURE: Both front seats are unbolted from the frame/factory mounting points. DETACHED BELTS: Seatbelts are anchored only to these loose seats, not the vehicle body, rendering them useless in a collision. FIRE HAZARD: The fuel system was dumping... Read more
Incident date: Apr 30, 2025
I am reporting life-threatening safety defects on a 1993 Dodge Dakota. A professional inspection by Christian Brothers Automotive confirmed: RESTRAINT FAILURE: Both front seats are unbolted from the frame/factory mounting points. DETACHED BELTS: Seatbelts are anchored only to these loose seats, not the vehicle body, rendering them useless in a collision. FIRE HAZARD: The fuel system was dumping... Read more
Incident date: Feb 9, 2026
My Tundra Truck is having throttle lag. I pull out into traffic and there is no power. I put the throttle all the way to the floor and still nothing. After 2 to 3 seconds the engine starts to slowly throttling up, but very slow and no turbo. This has happened at least 15 times now since I owed it in July of 2025. That scared me so bad I now have it at the dealer for diagnostics. They had better fi... Read more
Incident date: Jan 27, 2026
the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix ... Read more
Incident date: Jan 27, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling a local dealer and the manufacturer, and was advised that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienc... Read more
Incident date: Jan 27, 2026
Suspension failed at 50,000 miles. At 56,000 miles one of the valve components inside the engine (a lifter) has collapsed. This part controls the opening of the engine valve, and because it is no longer moving, that cylinder cannot build compression and is causing the misfire. This is an internal mechanical failure inside the engine and cannot be caused by body work, fuel quality, or anything ext... Read more
Incident date: Feb 15, 2026
The vehicle was had a lower engine knock. When I took the vehicle in I was informed that there is an open recall for Honda Pilots for engine knocking and failure but my vin number was not included. Because of the knocking I was informed that I needed to replace the engine. The vehicle is approximately 2400 miles over the 100k power train warranty. The engine has been serviced regularly and has... Read more
Incident date: Feb 15, 2026
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractu... Read more
Incident date: Feb 24, 2026
My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion
Incident date: Feb 26, 2026
The contact owns a 2021 Kia K5. The contact stated that the check engine warning light remained illuminated with DTC: P0471 displayed. The vehicle was included in NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline) and was taken to the dealer for the recall repair where the dealer replaced the check valve. After receiving the recall repair, the check engine warning light remained illuminated ... Read more
RAM
2500
(2018) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Feb 26, 2026
Incident date: Feb 26, 2026
The contact owns a 2021 Kia K5. The contact stated that the check engine warning light remained illuminated with DTC: P0471 displayed. The vehicle was included in NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline) and was taken to the dealer for the recall repair where the dealer replaced the check valve. After receiving the recall repair, the check engine warning light remained illuminated ... Read more
Incident date: Feb 15, 2026
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was... Read more
Incident date: Feb 1, 2026
The contact owns a 2018 Jeep Renegade. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The dealer advised the... Read more