Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Sep 16, 2025
Vehicle only has 58,983 miles and already has a failing transmission. Dealership recommends full transmission replacement costing $8,000.00. I am not even done with the monthly payments and I am currently in financial burden. PLEASE HELP ME
Incident date: Dec 11, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the ABS and the Traction Control warning lights were intermittently on while driving. The contact stated that both systems' failure had caused the vehicle to skid while driving on wet ... Read more
Incident date: Dec 11, 2025
Despite multiple repair attempts, the vehicle continues to experience significant, recurring issues that substantially impair its use, value, and safety. Since purchase in April from Hebert’s Town and Country, the vehicle has been in service nine (9) times, totaling approximately 50 days out of service. The last four service visits were for the same issue and the same diagnostic fault code, demo... Read more
Incident date: Dec 11, 2025
Despite multiple repair attempts, the vehicle continues to experience significant, recurring issues that substantially impair its use, value, and safety. Since purchase in April from Hebert’s Town and Country, the vehicle has been in service nine (9) times, totaling approximately 50 days out of service. The last four service visits were for the same issue and the same diagnostic fault code, demo... Read more
Incident date: Nov 15, 2024
Subject: Complaint Regarding Ford Safety Recall 25S28 – Unresolved APIM Module Issue Vehicle Information: Year/Model: 2021 Ford Edge Recall: Ford Safety Recall 25S28 Defect: Rear-view camera and APIM module software malfunction. Summary of Issue: June 2025: Attempted recall repair; dealer stated recall was on hold. August 2025: Received another recall notice but delayed repair since no issues w... Read more
Incident date: Jun 15, 2025
The car had electrical Warning- literally the vehicle in totality shut down and I needed a tow to dealership- after diagnosis an electrical part-DC CONVERTER PART # 433123464. The part is unavailable anywhere. I called tri-state area in my own attempts for my car to be repaired. I was advised my the dealer that EVERY DEALERSHIP IS WAITING ON 5-10 of the same part!! I was currently advised the pa... Read more
Incident date: Jun 15, 2025
While driving my 2025 Ram RHO on the freeway I experienced a sudden steering malfunction resulting in loss of normal steering assist and abnormal steering response. The steering became stiff and difficult to turn and maintain control. This occurred without warning. The failure creates a serious safety risk. Particularly at highway speeds, as it requires excessive force to steer and could result in... Read more
Incident date: Dec 16, 2025
My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.
Incident date: Dec 15, 2025
My PTU actuator has failed on my Jeep. I know there is a recall for the two-speed actuator and mine is a single speed, but I have the fact same failure and think my vehicle should also be recalled. I have had many issues that I have paid out of pocket for parts failing in my Jeep that are common problems with jeeps and always recalled except mine. It makes no sense to me. How can I have all the sa... Read more
Incident date: Dec 15, 2025
The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creati... Read more
Incident date: Jul 29, 2025
Vehicle stalls repeatedly at highway speeds. Loss of motive power. Occurred five times in one trip. No alerts. It just says engine malfunction. Powering down.
Incident date: Jul 29, 2025
My Ram truck ( with extended manufacturer's warranty) has a faulty ABS module which has resulted in not having the ABS safety feature. In addition, this failed module renders speed control inoperative, thus increasing fatigue on long trips. The diagnosis was from July 29, 2025 by a Sulphur Springs dealer [very nice folks]. I have reached out to them several times and was told the part is still on... Read more
Incident date: Jul 29, 2025
My Ram truck ( with extended manufacturer's warranty) has a faulty ABS module which has resulted in not having the ABS safety feature. In addition, this failed module renders speed control inoperative, thus increasing fatigue on long trips. The diagnosis was from July 29, 2025 by a Sulphur Springs dealer [very nice folks]. I have reached out to them several times and was told the part is still on... Read more
Incident date: Nov 1, 2025
Tailgate unlatched by itself, first time I was connected to a trailer and it damaged the tailgate. Multiple (4+) times afterwards while being parked in garage tailgate opens by itself all during the same day could not get this to stop. Called dealership today for appointment where they could get me in the shop in the middle of the week, but they told me that this issue is known but not covered und... Read more
Incident date: Nov 1, 2025
The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, ... Read more
Incident date: Nov 1, 2025
The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, ... Read more
Incident date: Dec 3, 2025
Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.
Incident date: Dec 14, 2025
A supplemental restraint message is occasionally flashing on my dashboard
Incident date: Dec 14, 2025
Uconnect/ram backup camera does not work sometimes. Started when radio started jumping itself due to delamanated touch radio screen. Almost hit kid behind while backing up. Camera cut off while backing.
Incident date: Oct 1, 2025
The contact owns a 2009 Nissan 370Z. The contact stated that while attempting to start the vehicle, the steering wheel locked up, and the contact was unable to start the vehicle. The vehicle was towed to the residence, where a mobile mechanic diagnosed the vehicle with steering module failure. The contact called the dealer to schedule an appointment, and the dealer informed the contact that the ve... Read more
Incident date: Dec 11, 2025
The contact's daughter owns a 2019 Hyundai Tucson. The contact stated that his daughter had parked the vehicle and left it unattended while in the on position. After approximately 10-15 minutes, the daughter attempted to shut off the vehicle by turning the ignition key from the front passenger side, but after powering off the vehicle rolled backwards down the driveway, also dragging the daughter. ... Read more
1 injured
Incident date: Dec 1, 2024
The coolant is leaking into the motor causing an overheating issue that cuts power to the engine while driving. This is a large problem that may go unreported but Ford did change the design years down the road to help fix the issue but will not take responsibility.
Incident date: Jun 1, 2025
I am writing to formally report a serious and ongoing defect with my 2025 Volkswagen ID.4, purchased 3 months and 2 days ago and currently located in Las Vegas, Nevada. Since purchase, the vehicle has experienced at least eight 8 separate failures of the infotainment / central display system, which controls essential vehicle functions including climate control, audio, vehicle settings, and camera... Read more
Incident date: Nov 1, 2025
Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigation has been launched by Honda. No news since July
Incident date: Dec 12, 2024
Around 530pm At the corner of Briarcliff Rd NE Atlanta Ga and N Druid Hills Rd NE Atlanta GA As I was about to accelerate after the Red Light turned green, my car experienced a significant loss of power. Several warning lights came on, the engine light came on and a warning that said System Default came on. I was almost rear ended but was able to put on my hazards and coast to the side of the ro... Read more
Incident date: Dec 12, 2024
Going up I-20 to get a load of wood for barns. I noticed when I got to the saw mill I could not select the trailer brake through the radio.. Trailer brakes are stuck on Light electric, I have had the trailer grounds checked and the magnets to the brakes on the trailer replaced. Again, Trailer brakes are stuck on Light electric and cannot select the heavy electric/ heavy over hydraulic/ light over... Read more
Incident date: Jun 1, 2025
The BSD or blind spot detection has worked intermittently since purchasing it new. Ive been honked at when merging into other vehicles on the highway several times. I also pay attention to it to see if it will alert on cars in my blind spot. Most times it does but numerous times on each trip it does not alert me. When it does alert me it alerts much later than any other car I've driven. This parti... Read more
Incident date: Nov 24, 2025
Lift gate does not close and it just beeps. Needs to be closed manually. Toyota has known this issue for a long time but failed to address. Repairs are costly and reduces my cars value
Incident date: Dec 11, 2025
-10-speed 10R80 transmission in 2019 F150 it felt unsafe (jerking, loss of power) -takes a long time for truck to get up in speed after making a stop -vehicle has been inspected by a shop -truck has not showed any warning lamps
Incident date: Dec 11, 2025
While driving, the vehicle experienced a sudden loss of electrical voltage. Multiple warning messages appeared, and several vehicle systems disabled while the vehicle was in motion. Power and safety features malfunctioned, and the parking brake engaged unexpectedly. The vehicle became unsafe to operate while driving. The failure required towing and a battery replacement to restore drivability. T... Read more
Incident date: Dec 11, 2025
While driving, the vehicle experienced a sudden loss of electrical voltage. Multiple warning messages appeared, and several vehicle systems disabled while the vehicle was in motion. Power and safety features malfunctioned, and the parking brake engaged unexpectedly. The vehicle became unsafe to operate while driving. The failure required towing and a battery replacement to restore drivability. T... Read more
Incident date: Dec 12, 2025
On [XXX] at [XXX] I was backing out of a driveway when my 2016 Prius V5 accelerated on its own. When I applied the brakes, nothing happened. I hit a curb, which flattened the front passenger tire. In order to get the car to stop, I took it out of gear and put it in neutral. The car finally came to a stop. My speed while backing out of the driveway was less than 5 mph. It accelerated to about 15 mp... Read more
Crash
Incident date: Dec 12, 2025
I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brake... Read more
Crash
1 injured
Incident date: Nov 3, 2025
Vehicle aggressively shakes in highway speeds I had 3 repeated issues w my cybertruck already documented
Incident date: Dec 12, 2025
My 2024 Tundra has a throttle delay at times. When you go to accelerate quickly there is a second where the throttle cuts out and the truck stalls. This has almost caused me to get in multiple accidents.
Incident date: Dec 12, 2025
Vehicle shut off while driving several times. Light issues Powered down shifting This truck had done this several times and been returned to dealer. Dealer states take it somewhere else they doing what Stellantis told them
Incident date: Dec 12, 2025
Vehicle shut off while driving several times. Light issues Powered down shifting This truck had done this several times and been returned to dealer. Dealer states take it somewhere else they doing what Stellantis told them
Incident date: Sep 5, 2025
The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Dec 11, 2025
The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 MPH. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months ... Read more
Incident date: Dec 12, 2025
While operating the vehicle, the steering system suddenly developed a fault with no prior warning. A "Changed Steering Effort" warning appeared on the dashboard, immediately followed by significant resistance in the steering wheel and violent mechanical shuddering/oscillation. This resulted in a sudden, dangerous difficulty in maneuvering the vehicle. Despite the 2024 BMW iX and related models (5... Read more
Incident date: Apr 11, 2025
I was accelerating from a stop light at green. The RMP's revved up, truck jerked, and it would not shift or accelerate. I was almost rear ended on a busy street. There was not warning light prior. The service light then came on. I pulled over, turned the truck off. I turned it back on and put it in drive. It shifted to 30 mph, jerked, and would not shift. The message on the dash states it is in li... Read more
Incident date: Dec 2, 2025
Purchased a brand new 2026 Ram 1500 RHO on 11/28/25 and it has been back at the dealership since 12/2/25 the vehicle had brake lines leaking as well as miss aligned body panels and scratches they need to replace the brake line assembly at one of the wheels they are replacing a fender realigning the hood and vender painting the new fender touching up paint on the rear fender and hood this vehicle... Read more
Incident date: Dec 2, 2025
I placed my foot on the brake to start my vehicle and when I pushed the start button my brake pedal went to the floor and warning came up stating brake failure ect. I contacted the dealership and was told to drive it to them so the could put it on the scope and tell me if it is safe to drive. I did and then was told it was a master brake cylinder failure and not safe to drive. In researching this ... Read more
Incident date: Dec 11, 2025
The contact owns a 2023 Ram 1500. The contact stated that while driving approximately 6 MPH, the vehicle lost motive power, and the parking brake unexpectedly engaged. The contact manually disengaged the parking brake. The contact was able to restart the vehicle; however, a message to “Shift to Park” was displayed, and the low-battery and low-voltage warning lights were illuminated. The contac... Read more
Incident date: Dec 11, 2025
My new Mazda CX-90 failed to restart after being stopped at a stop sign. After restarting manually, the dash displayed the check engine light and the “i-stop malfunction” light. The car now flashes this warning whenever it is on. There is an open recall for this issue (24V-816) but my local Mazda dealer does not pull anything up when they search my VIN. It appears the recall only applies to th... Read more
Incident date: Dec 12, 2023
Power steering failure - unexpected. Made vehicle difficult to drive
Incident date: Dec 1, 2025
I purchased a used 2019 Kia Optima from a dealership in January 2025 with 103,000 miles. 11 months later it's burning oil. Every 2 weeks I have to add a quart of oil. I took it to my mechanic and they found cylinder 4 has been burning oil. They also found a technical service bulletin related to engine oil consumption. They recommended replacing long block assembly. They referred me to a Kia deale... Read more
Incident date: Oct 18, 2025
The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further ins... Read more
Incident date: Oct 18, 2025
When there’s heavy rain, the horn is muffled very badly you can barely hear it.
Incident date: Jan 2, 2025
The contact owns a 2019 Hyundai Elantra. The contact was frequently checking the engine oil level after noticing that the vehicle was consuming an excessive amount of engine oil between oil changes. The contact was frequently topping off the engine oil. There was no warning light illuminated. The contact stated that while driving at 30 MPH, there was an abnormal knocking sound coming from the engi... Read more