Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Feb 13, 2026
The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more
Incident date: Feb 26, 2026
My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days ... Read more
Incident date: Oct 1, 2025
The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more
Incident date: Jun 1, 2025
The contact owns a 2025 Honda Odyssey. While the contact’s wife was stopped at a red light, the Auto START/STOP feature engaged, and the engine failed to automatically turn off as designed. The brake pedal was released, and the vehicle completely shut off. The vehicle was restarted, and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dea... Read more
Incident date: Jun 1, 2025
The contact owns a 2024 GMC Sierra 3500HD. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and other vehicle passengers to have headaches, nausea, and dizziness. While driving approximately 65 MPH, ... Read more
1 injured
Incident date: Mar 5, 2026
I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3... Read more
Incident date: Mar 5, 2026
The contact owns a 2021 Kia Sorento. The contact stated that while driving at various speeds, the vehicle hesitated and occasionally jerked while accelerating with the accelerator pedal depressed. The message to "Pull Over and Shut off Vehicle" was displayed. The vehicle was taken to a local dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The contact related... Read more
Incident date: Oct 20, 2025
My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.
Incident date: Oct 20, 2025
My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.
Incident date: Oct 20, 2025
My transmission feels as if it is skipping. It feels as if the truck is going to stop while driving. Making it very dangerous and unsafe for my children and myself. The two codes that a scanner gave were P0732:00-6D and P07F7:00-6D. Please help with this. My truck is not even that old nor is high on mileage. Thank you.
Incident date: Mar 4, 2026
Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed
Incident date: Mar 4, 2026
Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed
Incident date: Mar 4, 2026
Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed
Incident date: Jul 22, 2025
Vehicle: 2014 Toyota Prius v Hybrid Mileage: 79,000 miles The vehicle experienced sudden failure of the brake booster / brake accumulator system. Multiple warning lights appeared including ABS, traction control, and the red brake warning light. Diagnostic code C1391 was retrieved. The brake pedal became soft/spongy and the electric brake pump began cycling frequently. Braking performance felt re... Read more
Incident date: Jul 22, 2025
The vehicle lost power after a warning that the battery was not recharging. I have a portable jump start battery. Tried to jump start it -- the battery would not hold a charge once cables disconnected. Had the vehicle towed to the dealer. I was told this is a DC-to-DC converter problem that is widespread across Defenders 20222-present. parts are unavailable.Being stuck in a vehicle with no po... Read more
Incident date: Mar 3, 2026
I have taken the vehicle to dealership twice and told there was nothing wrong with the car. On three occasions the car has shut off when I stop and will re-engage but lurches and makes a crunching sound upon accelerating.
Incident date: Mar 2, 2026
My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. The dealership confirmed the diagnostic, a Technical Service Bulletin applies to my VIN. This defect can cause engine failure while driving, creating a serious safety risk. I am experiencing coolant loss,... Read more
Incident date: Mar 3, 2026
This is the 3rd time I have had to address this issue. The ABS system fails, resulting in increased braking distances. The dealership refuses to warranty or recall this dangerous defect, replacing the parts which fail again. Symptoms include increased braking distance, extremely hard pedal, lack of ABS function, lack of traction control, lack of hybrid regen. The entire dash lights up with ind... Read more
Incident date: Mar 3, 2026
I am writing to report a concern regarding an unresolved safety recall for my 2023 Lexus LX 600. Lexus notified us of this recall on November 6, 2025. However, nearly four months later, the company continues to state on its website that no remedy is currently available. Given the significant purchase price of this vehicle—exceeding $100,000—I find it unacceptable that a resolution has not yet ... Read more
Incident date: Feb 24, 2026
While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and the vehicle would not restart after the loss of power. I attempted to guide the vehicle toward the sh... Read more
Crash
Incident date: Feb 24, 2026
While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and the vehicle would not restart after the loss of power. I attempted to guide the vehicle toward the sh... Read more
Crash
Incident date: Feb 24, 2026
While driving, the engine malfunctioned. There were no warning lamps, messages, or other symptoms prior to the malfunction. The vehicle has been inspected and repaired by a Chevrolet dealership.
Incident date: Mar 2, 2026
Inused tesla to back up from my driveway and it hit my Gate little damage but the car did it . Did not calculate and crash sensor sisnt work car crash the car on fss (automatic pilot)
Crash
Incident date: Mar 2, 2026
There are two issues with my 2019 Nissan Rogue - 1. Parasitic drain - Battery dies if the car isn’t operated for 5 days. 2- Door Lock Actuator - Door Lock Actuator on the driver side door has failed and doesn’t work through the remote. A key has to be inserted in the car or manually locked for it to be locked.
Incident date: Feb 26, 2026
The contact owns a 2018 Honda Pilot. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The vehicle failed to accelerate, and the RPM became elevated. The vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where a partial diagnosis was performed, and it was determined that there was a catastrophic failure in cylinder #3. The dealer i... Read more
Incident date: Feb 26, 2026
The contact owns a 2018 Honda Pilot. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The vehicle failed to accelerate, and the RPM became elevated. The vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where a partial diagnosis was performed, and it was determined that there was a catastrophic failure in cylinder #3. The dealer i... Read more
Incident date: Mar 16, 2023
While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.
Incident date: Mar 4, 2026
Durring inspection i observed an exhaust clip making direct contact with a brake line and it had caused some wear to the metal brake line. This vehicle is an active school bus and I found similar failures or evidence of contact on all 3 of my bluebird vision buses equipped with the 7.3 gas V8.
Incident date: Mar 4, 2026
Durring inspection i observed an exhaust clip making direct contact with a brake line and it had caused some wear to the metal brake line. This vehicle is an active school bus and I found similar failures or evidence of contact on all 3 of my bluebird vision buses equipped with the 7.3 gas V8.
Incident date: Mar 2, 2026
The contact owns a 2022 Genesis G70. The contact stated while driving at various speeds, the vehicle hesitated to maintain automotive power while the accelerator pedal was depressed. No warning light was illuminated. In addition, the vehicle failed to exceed 45 MPH occasionally and went into LIMP Mode. The vehicle was restarted as a temporary fix. The vehicle was taken to a local dealer, where it ... Read more
Incident date: Nov 22, 2024
My vehicle is currently suffering a failed head gasket. I was alerted about this issue from local mechanics and friends way before it actually happened. I took it to services and regular maintenance even more frequently after that. However, it still failed no matter what. I took it to the dealership, they even admitted that this is a known problem for this generation of vehicle. They still proceed... Read more
Incident date: Feb 18, 2026
1. Electronic power steering modular issue. My 2018 GMC SEIRRA 1500 CREW CAB JUST LOST ALL POWER STEERING. THEN WHEN I PARK IT. Assist notifications come on, ABS notices, BRAKE light stays on, trailer/tow notifications, trailer assist, parking brake, etc SUDDENLY A LOUD thump & feels like the whole truck just drops like 5” inches, settling. I cannot afford an inspection (ID theft in... Read more
Incident date: Nov 12, 2025
The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.
Incident date: Nov 12, 2025
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to coast to the side of the road and drove into the gas station parking lot. The mechanic was able to restart the... Read more
Incident date: Mar 2, 2026
Approximately one to two months ago, the driver-side front door latch on my 2017 Tesla Model X malfunctioned and prevented me from exiting the vehicle through the driver door. I first attempted to open the door using the manual interior door handle (manual mechanical release), but the door did not unlatch. I then attempted to open the door using the electronic door release, but it also failed to ... Read more
Incident date: Jan 26, 2026
as of [1/26/26], Recall 23S65 Is not complete Ford’s repair order states the vehicle is NOT SAFE TO DRIVE and cannot be repaired due to parts unavailability. This is a warrantable, safety‑related defect with no remedy available, rendering the vehicle unusable. Fords inability to repair a known safety defect do to parts shortage. Parts are back ordered for 8-12 months. parts delay ,a safety rec... Read more
Incident date: Jan 26, 2026
Oil cap went loosed and fell off after a few hundred miles of driving. This is a very common thing in 2023 Toyota tacoma.
Incident date: Feb 28, 2026
The contact owns a 2024 GMC Sierra 1500. The contact stated that there was an unknown failure with the front and rear cameras. The driver's and passengers' side mirror indicators remained illuminated but occasionally failed to operate. There was a glare that was shining into the vehicle while it was raining and driving at night. The vehicle was taken to the local dealer, where it was diagnosed tha... Read more
Incident date: Mar 3, 2026
Both exhaust pipes before the catalytic converter are cracked and leaking at the same welded mounting bracket. One of them GM is coving under the extended warranty but the other one also needs replaced the turn off the engine warning light. It is allowing exhaust gas to leak under the car and is preventing the emissions from operating properly.
Incident date: Jan 3, 2026
BLOWER MOTOR stopped working. Due to the lack of forced air in the cabin, the windows and windshield fog up and it is impossible to see safely. Blower motor or blower motor resistor has failed providing no heat, no air conditioning, no air at all. Land Rover Service repair shop confirmed this is a $6,000+ repair due to needing to remove the dash completely (10 hours of labor). During rainy season... Read more
Incident date: Jan 3, 2026
BLOWER MOTOR stopped working. Due to the lack of forced air in the cabin, the windows and windshield fog up and it is impossible to see safely. Blower motor or blower motor resistor has failed providing no heat, no air conditioning, no air at all. Land Rover Service repair shop confirmed this is a $6,000+ repair due to needing to remove the dash completely (10 hours of labor). During rainy season... Read more
Incident date: Feb 27, 2026
My onstar telematics system has failed. I lost all connectivity with onstar and have no vehicle crash detection, communication and onstar based safety feature available anymore. I took the truck to the dealership and they identified the telematics module as faulty and needs replaced. The onstar system buttons are off and will not turn back one and have been off since 2/18/26.
Incident date: Jan 4, 2026
Brakes pump when used; vehicle stalls when shifting into higher gears.
Incident date: Aug 5, 2025
The frame was undercoated incorrectly and is actively falling apart. Super unsafe to drive. Very clearly was not undercoated correctly as there is areas in the frame that have no signs of undercoating. This is putting the driver of the vehicle at risk as well as the other drivers on the road. This is a huge recall that was issued for this model of year truck. Very common. The vehicle has not be... Read more
Incident date: Dec 13, 2024
I was in a car accident and the side and steering airbags deployed. While the main steering airbag deflated successfully following the accident, the driver's side door side airbag never deflated. Once I was trying to get out of the car and had the door open, this meant it was much harder and took longer to get out as I had to slide out from underneath it. Because I wasn't able to get out quickly, ... Read more
Crash
1 injured
Incident date: Mar 2, 2026
Was trying to unlock the vehicle but it wouldn’t unlock the doors with the remote. Had to crawl through the trunk to access the car. Got a “door latch system service” maintenance error on the screen after the dealership had “fixed” it. This is a huge safety concern as this car is electric and if it does not unlock from the inside, can cause the passengers to be stuck in the car.
Incident date: Apr 1, 2024
Three separate high-voltage battery section failures within one year, each causing complete loss of propulsion. Two occurred at freeway speeds on [XXX]. FAILURE 1 ([XXX]): Vehicle lost propulsion. Dealer diagnosed DTC P0AFA (low voltage), failed cell in Battery Section 3. Section 3 replaced under GM Special Coverage N232432680 (BECM, 15yr/150k). Vehicle out of service approximately six months awa... Read more
Incident date: Mar 2, 2026
This is the 3rd complaint for the 3rd tire thay separated and almost blew rendering the truck undriveable for safety reasons. Only 22k miles on it. Size Tire size 29570r18
Incident date: Mar 2, 2026
This is the 3rd complaint for the 3rd tire thay separated and almost blew rendering the truck undriveable for safety reasons. Only 22k miles on it. Size Tire size 29570r18
Incident date: Jan 2, 2025
The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The... Read more