Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Apr 20, 2026
The contact owns a 2022 RAM 1500. The contact stated while driving at an undisclosed speed, the right turn signal was activated; however the right turn signal did not function as intended. The vehicle was taken to the dealer, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was informed th... Read more
Incident date: May 19, 2026
The contact owns a 2016 RAM 1500 The contact stated while driving 55 MPH, occupied with her husband in the vehicle they could hear a knocking and shatter noise coming from the engine. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they informed her... Read more
Incident date: May 4, 2026
Ram 1500 Big Horn Limited 2023 was totaled in accident. Front end collision. None of the air bags deployed.
Crash
1 injured
Incident date: May 15, 2026
The contact owns a 2015 Dodge Ram. The contact stated that while driving approximately 55 mph the power steering. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,800.
Incident date: Sep 1, 2024
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, rendering the cruise control inoperable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a r... Read more
Incident date: May 10, 2026
Made several stops and on the last one when I went to start the vehicle it wouldn't start. Used jump pack and it started. Had a non-flashing check engine light and a service ESC light. Decided to drive across town to auto store and have them check battery and replace if bad, When I pulled into the auto store parking lot the truck died and wheels locked up. (Very sudden stop) All four gear selector... Read more
Incident date: May 10, 2026
Made several stops and on the last one when I went to start the vehicle it wouldn't start. Used jump pack and it started. Had a non-flashing check engine light and a service ESC light. Decided to drive across town to auto store and have them check battery and replace if bad, When I pulled into the auto store parking lot the truck died and wheels locked up. (Very sudden stop) All four gear selector... Read more
Incident date: Nov 1, 2025
The contact owns a 2023 Ram 1500. The contact stated that while driving at various highway speeds the transmission had erroneously downshift causing the vehicle abruptly reduce speeds. After pulling over and switching the transmission to park and back to the drive position the vehicle operated as normal. During the failure no warning lights or messages had displayed. The vehicle was taken to the ... Read more
Incident date: May 1, 2026
I am the original owner of the truck and the brake pads, rotors and calipers ( front and rear) needed to be replaced at less than 26,000 miles. Truck was not used for towing , or driven hard.
Incident date: Jan 31, 2026
The contact owns a 2025 RAM 1500. The contact stated while driving his vehicle in bumper to bumper traffic, the gear shift would place itself in park while moving causing him to put it in drive back and forth. The vehicle was taken to the dealer on multiple occasions but have not received a diagnosis at this time. The vehicle was not repaired. The manufacturer was notified of the failure. The fail... Read more
Incident date: May 20, 2026
The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate adequately. The vehicle was taken to a local dealer, who stated that the vehicle was operating as designed. ... Read more
Incident date: May 20, 2026
Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)
Incident date: May 20, 2026
Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)
Incident date: May 20, 2026
Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)
Incident date: Nov 30, 2025
The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle several warning messages and lights had illuminated which included a flashing shifter light and on occasions the vehicle would not immediately start. The vehicle was taken to the local dealer who performed a software update. After retrieving the vehicle the vehicle experienced additional electrical failures inc... Read more
Incident date: Nov 30, 2025
The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle several warning messages and lights had illuminated which included a flashing shifter light and on occasions the vehicle would not immediately start. The vehicle was taken to the local dealer who performed a software update. After retrieving the vehicle the vehicle experienced additional electrical failures inc... Read more
Incident date: Nov 30, 2025
The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle several warning messages and lights had illuminated which included a flashing shifter light and on occasions the vehicle would not immediately start. The vehicle was taken to the local dealer who performed a software update. After retrieving the vehicle the vehicle experienced additional electrical failures inc... Read more
Incident date: Apr 23, 2026
Am having issues with my 22 Ram 1500 limited 4x4 with the 5.7 HEMI MDS. there are issues with this engine since 2009. The MDS lifters and cam shaft do not get enough oil. They already replaced the cam shaft and oil pan pickup. Now they have my truck for over 3 weeks to replace the engine. The only problem is that they are replacing it with the same one and hoping again that nothing goes wrong. Ca... Read more
Incident date: Mar 2, 2026
My vehicle has been displaying symptoms associated with this recall for the past 4,500 miles, (miles currently 98,000) and the condition continues to worsen, including abnormal feedback through the brake pedal. Along with the antilock brakes and traction control functions not working the front and rear park sensors as well as the cruise control do not work while these conditions exist. I have cont... Read more
Incident date: May 20, 2026
The contact owns a 2023 RAM Promaster 2500. The contact received a recall notification, NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) however the parts were unavailable. The contact, who was a business owner, stated that he did not want his vehicle to break down while on the road. The contact stated that the recall was initiated over six months ago. The dealer was contacted, the con... Read more
Incident date: Mar 15, 2026
ABS lights and warnings on dash No trailer control No speedometer due to abs controller
Incident date: Mar 15, 2026
ABS lights and warnings on dash No trailer control No speedometer due to abs controller
Incident date: May 20, 2025
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more
Incident date: May 20, 2025
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more
Incident date: May 19, 2026
I had to drive my truck yesterday and this ABS issue is causing my cruise to suddenly stop working, the service engine light to come on and STELLANTIS WILL NOT ISSUE A RENTAL OR PAY FOR THE REMEDY THAT WILL FIX IT PER THEM. They are saying that I need to pay for this and then they MAY or MAY NOT reimburse me. At what point will you start pressing this issue being a SAFETY advocate and US busi... Read more
Incident date: May 19, 2026
I had to drive my truck yesterday and this ABS issue is causing my cruise to suddenly stop working, the service engine light to come on and STELLANTIS WILL NOT ISSUE A RENTAL OR PAY FOR THE REMEDY THAT WILL FIX IT PER THEM. They are saying that I need to pay for this and then they MAY or MAY NOT reimburse me. At what point will you start pressing this issue being a SAFETY advocate and US busi... Read more
Incident date: May 19, 2026
on 5/19/26 I had just traveled about 100 miles when suddenly I lost steering. As soon as I lost steering a red steering wheel with an ! appeared on the dash. I managed to get slowed down and pulled over but it was very hard to turn the steering wheel. I shut off the vehicle let it sit for about 20 min and started it again. The steering worked for about 3 min then went out again as I was driving... Read more
Incident date: May 20, 2026
While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk.
Incident date: May 20, 2026
While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk.
Incident date: May 20, 2026
While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk.
Incident date: May 19, 2026
On [XXX] at approximately [XXX], my 2022 RAM 1500 (VIN [XXX] ), equipped with the 5.7L V8 Hemi eTorque mild-hybrid system and currently at 45,000 miles, experienced a sudden engine shutdown and complete loss of throttle response while traveling approximately 25 mph on [XXX] , heading toward Colonia in active evening traffic. The accelerator pedal became unresponsive, the vehicle began coasting, an... Read more
Incident date: May 17, 2026
loss of power steering when driving almost went into oncoming traffic, Garage says it is the rack and pinion
Incident date: Jan 1, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4W... Read more
Incident date: Apr 19, 2026
The complaint was filed on behalf of the customer. The contact stated while the customer was driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The vehicle was uncontrollable. The customer's vehicle drove on a sidewalk. The vehicle was towed to the independent mechanic where it was diagnosed with a failed electronic power steering module. In addition, the... Read more
Incident date: May 18, 2026
The contact owns a 2013 Ram 1500. The contact stated that while her husband was at a stoplight, the fuel tank detached. The driver was able to reconnect the tank. No warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no warranty coverage. The failure mileage was approximately 150,00... Read more
Incident date: May 14, 2026
The vehicle was driving down the highway at highway speed when it began to shut down. This put myself & other drivers at serious risk as I had to navigate several lanes of traffic with a dead vehicle. When I took it to the dealer, the dealer stated that the vehicle crankshaft position magnetic tone sensor had broken off and was no longer sending the tones to the crank shaft position sensor. T... Read more
Incident date: May 14, 2026
The contact owns a 2016 RAM 1500. The contact stated while the contact's husband was driving at 75 MPH, the engine seized. In addition, several warning lights illuminated. The contact stated that the vehicle was seized in the middle of a busy highway. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed wi... Read more
Incident date: May 1, 2026
While driving down the highway, the vehicle completely lost power and the driver was forced to wrestle the truck to the side of the road in traffic.
Incident date: May 15, 2026
My 2019 Ram 2500 with push‑button start became completely immobilized due to failure of the RF Hub Module. The truck has full electrical power but will not crank, will not click, and will not shift out of Park. The Check Engine Light blinks several times and stays on, and the security system does not activate. This is a known failure on 2018–2020 Ram HD trucks. The RF Hub controls the start au... Read more
Incident date: May 17, 2026
Purchased my used RAM October 2024. On 5 occasions the engine stalled while driving. Lost all power and rolled to a stop when the parking brake engaged. Most recent incident was May 17, 2026. I went to my dealer with this complaint May 14th, there were no codes and I was told truck was operating as designed. I am unable to duplicate the event - but it happens when I slow down and then speed up... Read more
Incident date: May 17, 2026
Purchased my used RAM October 2024. On 5 occasions the engine stalled while driving. Lost all power and rolled to a stop when the parking brake engaged. Most recent incident was May 17, 2026. I went to my dealer with this complaint May 14th, there were no codes and I was told truck was operating as designed. I am unable to duplicate the event - but it happens when I slow down and then speed up... Read more
Incident date: Apr 11, 2026
I had my ABS module (6829538AC) go out which makes my truck pretty much not drive able. The part is on nation wide back order with no ETA. Stellantis Is leave all customers all customers in limbo on what to do with their vehicles.
Incident date: May 18, 2026
COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared. The bracket separated from the transmission, the powertrain dropped on the driver side, the left front CV axle pulled out of the transaxle, and transmission fluid loss occurre... Read more
Incident date: May 9, 2026
I turned the vehicle to park in a diagonal spot, and it would not stop. I had taken my foot off the gas just prior to starting the turn and then tapped the gas in the turn. After I tapped it an physically brough my foot back to the seat and then placed it on the brake, it accelerated. It drove over a curb, through a metal barrier and into a glass door and stopped at the side mirrors while my foot ... Read more
Crash
Incident date: May 9, 2026
I turned the vehicle to park in a diagonal spot, and it would not stop. I had taken my foot off the gas just prior to starting the turn and then tapped the gas in the turn. After I tapped it an physically brough my foot back to the seat and then placed it on the brake, it accelerated. It drove over a curb, through a metal barrier and into a glass door and stopped at the side mirrors while my foot ... Read more
Crash
Incident date: May 11, 2026
The contact owns a 2016 RAM 1500. The contact stated while driving the vehicle at an undisclosed speed, the Electric Power Steering (EPS) system is leaking fluid, which is causing the vehicle to be inoperable by losing power of steering. The vehicle was seen by a mechanic where it was diagnosed to having a failing rack and pinion. The vehicle was not repaired. The manufacturer was notified of the ... Read more
Incident date: Feb 3, 2026
[XXX] Fire occurred while driving [XXX] my Ram 2021 and it was like a mini blast with a lot of sparks as I saw in a rear-view mirror. Everything went out on the dashboard and the car stopped at the Top of Wolf Creek Pass [XXX] . I got out of the car and saw a small fire burning under the car. The fire under the car went out on its own. The very shape of the hole (perfectly round) in my muffler ... Read more
Fire
Incident date: Feb 3, 2026
[XXX] Fire occurred while driving [XXX] my Ram 2021 and it was like a mini blast with a lot of sparks as I saw in a rear-view mirror. Everything went out on the dashboard and the car stopped at the Top of Wolf Creek Pass [XXX] . I got out of the car and saw a small fire burning under the car. The fire under the car went out on its own. The very shape of the hole (perfectly round) in my muffler ... Read more
Fire
Incident date: Feb 3, 2026
[XXX] Fire occurred while driving [XXX] my Ram 2021 and it was like a mini blast with a lot of sparks as I saw in a rear-view mirror. Everything went out on the dashboard and the car stopped at the Top of Wolf Creek Pass [XXX] . I got out of the car and saw a small fire burning under the car. The fire under the car went out on its own. The very shape of the hole (perfectly round) in my muffler ... Read more
Fire
Incident date: May 18, 2026
Steering is loose and unresponsive at times. Just bought the 2013 truck, used, from a dealer. Dealer stated no issues, but discovered while driving it home on the highway. Feels very unsafe and by researching other complaints, with same make and model, it appears this is a serious issue replicated across many different owners, with similar make/model/year.