Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Sep 25, 2024
My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold.
Incident date: Mar 3, 2021
My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold.
Incident date: Mar 3, 2021
Sometime sudden decrease of power , f250 truck rpm goes high while parking with engine on and now pitman arm broke off causing no control of steering . Having it push safely off the road , contact dealership but no parts to fix and timely how long it takes to get part to fix problem. 2020 ford f250 start but very unsafe to operate with no control of the steering
Incident date: Jul 28, 2019
Vehicle has an ongoing water leak, has been to the dealer twice so far. Both times said it was fixed.
Incident date: Oct 30, 2025
The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The cont... Read more
Incident date: Dec 19, 2025
Dec of 2022 I took my truck into the dealer (under warranty) because I felt the transmission would slip when trying to get it into gear while cold. They said they could not replicate it. The slipping and clunking into gear persisted when you started it in cold weather only. Last weekend (Dec 2025) in a snow storm in rural Michigan we put it into four wheel drive. It kept slipping and clunking ... Read more
Incident date: Apr 10, 2024
My vehicle currently has two active manufacturer recalls involving potential fire risk and the possibility of bodily harm. These recalls have been acknowledged by Jeep/Stellantis; however, no effective remedy or repair has been provided to date. Despite the seriousness of these safety risks, Jeep Customer Care has offered no interim solution, no loaner or replacement vehicle, and no alternative t... Read more
Incident date: Apr 10, 2024
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were re... Read more
Incident date: Apr 10, 2024
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were re... Read more
Incident date: Dec 19, 2025
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 45-50 MPH, the engine was overheating. Upon inspection, the contact noticed that the coolant level was significantly low. The contact added coolant to the coolant reservoir. Additionally, the contact noticed that coolant was leaking onto the ground. The vehicle was taken to an independent mechanic, where a coo... Read more
Incident date: Dec 19, 2025
Turning corner, moving at slow speed. Engine shut off unexpectedly, parking brake auto-applied, truck shifted to park. Stuck sitting in traffic lane, VERY unsafe! Was able to restart truck and disable parking brake and resume driving but this was a very dangerous situation had there been more traffic.
Incident date: Dec 19, 2025
Turning corner, moving at slow speed. Engine shut off unexpectedly, parking brake auto-applied, truck shifted to park. Stuck sitting in traffic lane, VERY unsafe! Was able to restart truck and disable parking brake and resume driving but this was a very dangerous situation had there been more traffic.
Incident date: Dec 5, 2025
The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V767000 (ENGINE AND ENGINE COOLING). The contact stated that the recall was received for a vehicle that was never purchased and never owned, and requested to be removed from the recall distribution list. The local dealer and manufacturer were notified of the error.
Incident date: Dec 19, 2025
I own a 2020 Hyundai Sonata with factory-applied paint. The vehicle developed paint peeling/clear-coat failure on the driver-side rear quarter panel without any prior damage, accident, or repainting. The paint began separating from the body, exposing the underlying surface. I brought the vehicle to an authorized Hyundai dealer. The dealer acknowledged a paint adhesion failure and submitted the is... Read more
Incident date: Dec 19, 2025
Vehicle failed to accelerate after I attempted to merge onto 3 lane road from a driveway. No chimes, warning or emergency braking occurred but the vehicle had no response for a second or two. I captured the incident on my dash cam. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Dec 18, 2025
Cabin fills with gasoline fumes when on. Took it to local dealership to have Manufacturer Recall Number25S76, NHTSA Recall Number25V467 repaired. Dealership can reproduce the issue of gasoline fumes filling the cabin, but says they can't repair the vehicle until parts become available. I contacted Ford headquarters in Dearborn, Michigan. Ford headquarters tell me the parts aren't yet available for... Read more
Incident date: Sep 21, 2025
I have had two tires separate in the past couple of months with less than 24000 miles and 5 years old. I filed a complaint with Nexen and they sent a partial payment for the first one but rejected the second claim that happened less than 500 miles of the first claim. They claim the tires are separated because of the low miles on the truck and it is not driven enough. Less than a year ago my bro... Read more
Incident date: Nov 28, 2025
The infotainment system where the back up camera is held and all other safety features started re booting and eventually went black December 17th 2025. I brought into Volkswagen Riverhead NY dealer where they said there was an update that needed to be done and all was fixed. I am 1000 miles under warranty so all was covered. After driving about 20 minutes home the issue started happening again whe... Read more
Incident date: Nov 28, 2025
My bearings in my rear assembly has failed before 100K miles. In addition, I had to replace the eTorque generator before 100K miles.
Incident date: Dec 1, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was parked, an inspection revealed that the rear frame of the vehicle, located near the passenger’s side, was severely corroded. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 148,7... Read more
Incident date: Mar 1, 2025
My 2022 VW ID.4 Pro S has experienced a total failure of the GPS and telematics system (J949 module), causing a dangerous 'GPS Drift' where the vehicle reports its location miles away from its actual position. This creates two severe safety hazards: Automated System Malfunction: The Travel Assist and Dynamic Road Sign systems are receiving conflicting data. The camera correctly identifies a spee... Read more
Incident date: Mar 1, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? ABS Control Module (Part Number 68228991AD). Failure of this part prevents the ABS system, trailer brake, cruise control, and traction control from functioning properly. Part is currently installed into vehicle and is not available for inspection. How was your safety or the safety of others put at... Read more
Incident date: Mar 1, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? ABS Control Module (Part Number 68228991AD). Failure of this part prevents the ABS system, trailer brake, cruise control, and traction control from functioning properly. Part is currently installed into vehicle and is not available for inspection. How was your safety or the safety of others put at... Read more
Incident date: Nov 29, 2025
The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matt... Read more
Incident date: Jun 15, 2023
The current recall is over 1 year old and there has been no response from Nissan on Remedy of Battery Recall. The Nissan Dealer and Nissan Help has been unresponsive.
Incident date: Dec 8, 2025
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked or while driving, the contact smelled an abnormal exhaust odor, and there was a rattling sound coming from the exhaust manifolds. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed t... Read more
Incident date: Dec 16, 2025
Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage pre... Read more
Incident date: Apr 28, 2025
Was taking an exit car felt like lose control and got hit with the sign pole on the exit. I have been complaining for the safety reasons and the location and other issues in car to onstar and Chevy for months. Went to Freeport Chevy dealer and changed oil, when I bought the car pre-approved but the when I went for the service they said no oil was changed since the car was new. And I have been payi... Read more
Crash
Incident date: Apr 28, 2025
Bad wheel speed sensor which disables ABS, cruise control, and all the ADAS systems. Vehicle has been to dealer 5 times for this in less than 8 months. Stellantis takes over a month to replace the part. Vehicle also will not shut off and/or be able to move while this happens.
Incident date: Apr 28, 2025
Bad wheel speed sensor which disables ABS, cruise control, and all the ADAS systems. Vehicle has been to dealer 5 times for this in less than 8 months. Stellantis takes over a month to replace the part. Vehicle also will not shut off and/or be able to move while this happens.
Incident date: Dec 16, 2025
Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.
Incident date: Dec 16, 2025
Fuel tank bracket come off dropping the front of the fuel tank and got against the drive shaft and cut it in half causing the drive shaft to drop and bang around the under the truck to I was Abel to get stoped in the middle of the hwy this could had been a very serious. Have contacted Ram and this is a known problem that they do not want to repair the damage caused by the strap the drive shaft co... Read more
Incident date: Dec 17, 2025
TCC slips, RPMs are all over the place at light throttle between 15-40mph. Believed to be an issue with the torque converter, known to Nissan.
Incident date: Dec 16, 2025
Brake pedal went to the floor couldnt stop nearly crashed
Incident date: Dec 16, 2025
Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring... Read more
Incident date: Dec 17, 2025
There has been a recall on my vehicle for months now, and previously there was a recall on other nissan leafs for over a year at this point before they branched out to include my vehicle. In the contract I signed to purchase my vehicle, I was stated to have access to tier 3 charging. I am unable to do that currently, and I do not live close to a tier 2 charger, so I am forced to use my tier 3 cha... Read more
Incident date: Oct 6, 2025
Won't shift into park alert came on. Vehicle wouldn't shift into park. Danger of vehicle roll off? Took to GM dealer who replaced GM part 13545094 transmission controller aka shifter assembly. It is believed this defect was detected and recalled on 2018 GMC Acadia models. My 2019 was made in 2018. In service date 10/04/18.
Incident date: Nov 10, 2025
My jeep has 140,000 mile engine oil has been changed on time every time. And the engine has cylinders that are missing and it's using antifreeze and riddles like a diesel from time to time. I looked it up and it seems to be a common problem with these engine and there has not been a recall for this. But funny thing is they make a repair kit for this issue. Why has this not been recalled yet it's o... Read more
Incident date: Nov 10, 2025
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehic... Read more
Incident date: Nov 10, 2025
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehic... Read more
Incident date: Jun 1, 2023
Dashboard ERror: "Engine Malfunction Power Reduced Service Now" The vehicle will suddenly stop in the middle of the road
Incident date: Jun 1, 2023
While driving the steering randomly gets stiff when turning to the left. This seems to only happen while on the highway. After googling issues with this model vehicle, I found that the electronic power steering system could be the culprit. I am not sure but it makes sense. This is a big safety concern because it could cause an accident and possible life loss. I have taken this vehicle in a few tim... Read more
Incident date: Jun 1, 2023
While driving the steering randomly gets stiff when turning to the left. This seems to only happen while on the highway. After googling issues with this model vehicle, I found that the electronic power steering system could be the culprit. I am not sure but it makes sense. This is a big safety concern because it could cause an accident and possible life loss. I have taken this vehicle in a few tim... Read more
Incident date: Jan 21, 2023
On Monday, Dec 15 at approximately 3:30 pm I was pulling into my parking spot in front of my house. The vehicle suddenly revved loudly and shot forward striking a tree in my front yard. If not for the tree would have ended up in the kitchen. When parking I do not have to apply gas once I enter the lot as I can drift into the spot. I barely have to brake to stop the vehicle. The steering wheel airb... Read more
Crash
Incident date: Jan 21, 2023
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light... Read more
Incident date: Dec 13, 2025
Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.
Incident date: Dec 13, 2025
I am in need of assistance with my most recent purchase of a 2025 Ram Truck with less than 3000 miles of utilization. After driving the vehicle for 45 minutes something didn’t seem right with the transmission. A multitude of error messages popped up on the cluster and the truck ended up in “limp mode” meaning it would not move. The Engine light comes on intermittently and I have legitimate c... Read more
Incident date: Dec 13, 2025
I am in need of assistance with my most recent purchase of a 2025 Ram Truck with less than 3000 miles of utilization. After driving the vehicle for 45 minutes something didn’t seem right with the transmission. A multitude of error messages popped up on the cluster and the truck ended up in “limp mode” meaning it would not move. The Engine light comes on intermittently and I have legitimate c... Read more
Incident date: Dec 16, 2025
I was driving in I75 highway south in Michigan and heading to Ohio. I had around 70 mil/hr ish speed and was trying to pass a commercial truck. I Just turned on rear window wiper to clean it and once it started to work, the vehicle had a very hard brake for a couple seconds which the my seat belt pushed me hard to the seat to avoid of my head to go forward to windshield. Fortunately it was very q... Read more
Incident date: Dec 16, 2025
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more