Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Feb 16, 2026
I was driving back from my daughter's tournament in [XXX] and while driving, I heard a loud Crack. It sounded like It came from the top of the car. When we got home I hit the button for the moonroof slide and noticed that the moorroof had cracked. There was no one in front of us and no debris when the loud Crack occurred. Luckily there was no glass shards that fell on the kids. I looked online ... Read more
Incident date: Feb 16, 2026
See attached document for complaint.
Incident date: Oct 28, 2024
While driving on the highway at 65 miles per hour, my Atlas shut itself off. I had to put it into park and restart the ignition. It turned on after 2 attempts but just barely. It turned on and gave enough power to move forward very slowly but virtually no propulsion. It turned on briefly, I pressed the gas and then it shut off but had enough to cruise to get to the shoulder across the highway. T... Read more
Incident date: Feb 4, 2026
See attached document for complaint.
Incident date: Jul 15, 2023
2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I was driving imin the dark and suddenly,no warning etc my car says low engine oil pressure . I had kids... Read more
Incident date: Nov 27, 2024
I am writing to formally document my experience with the service performed at Nissan Heights following a recall repair on my vehicle. My vehicle was brought to Nissan Heights on Monday, March 2, for recall service related to NHTSA Recall #22V-024 (Nissan Recall #R21B9) involving the wiring harness. I dropped off the vehicle early that morning with the expectation that the recall work would be comp... Read more
Incident date: Mar 11, 2026
I own a 2021 Jeep Wrangler Rubicon 392 with the 6.4L engine (VIN: [XXX] ). The vehicle has a dangerous condition where the engine stalls unexpectedly when the fuel level is approximately 1/4 tank or lower and the vehicle is traveling downhill. When the vehicle is positioned on a decline or downhill slope, the engine suddenly shuts off without warning. This appears to be fuel starvation on decline... Read more
Incident date: Mar 1, 2023
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Mar 11, 2026
My truck is associated with recall 19V-075. I had the local dealer perform the software flash however my transmission is now downshifting at highway speeds and I almost lost control.
Incident date: Mar 11, 2024
This car is loosing control due to the sudden shifting of the gears. The car suddenly goes into first gear, causing the car to go into a safety mode
Incident date: Jan 5, 2026
My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.
Incident date: Mar 11, 2026
hello I am formally reporting: Safety‑Critical Failures and Applicable Federal Requirements the attached 2019 BMW X3 – VIN [XXX] 1. Rearview Camera Failure Federal Requirement: FMVSS 111 – Rear Visibility Relevant Obligations: - Rearview image must activate automatically when shifting into reverse. - System must provide a minimum field of view. - System must function reliably under no... Read more
Incident date: Mar 11, 2026
hello I am formally reporting: Safety‑Critical Failures and Applicable Federal Requirements the attached 2019 BMW X3 – VIN [XXX] 1. Rearview Camera Failure Federal Requirement: FMVSS 111 – Rear Visibility Relevant Obligations: - Rearview image must activate automatically when shifting into reverse. - System must provide a minimum field of view. - System must function reliably under no... Read more
Incident date: Jan 30, 2026
While driving my 2022 Audi Q5 on Interstate I-35 at approximately 70 mph, the vehicle suddenly applied braking while traveling on a wet roadway. The braking felt unexpected and the vehicle lost traction and control. The vehicle skidded and struck a concrete barrier. The side airbag deployed during the crash. Fortunately, my family survived the accident. I am unsure whether this event was caused b... Read more
Crash
Incident date: Jan 30, 2026
While driving my 2022 Audi Q5 on Interstate I-35 at approximately 70 mph, the vehicle suddenly applied braking while traveling on a wet roadway. The braking felt unexpected and the vehicle lost traction and control. The vehicle skidded and struck a concrete barrier. The side airbag deployed during the crash. Fortunately, my family survived the accident. I am unsure whether this event was caused b... Read more
Crash
Incident date: Jan 30, 2026
Dangerous stall in traffic due to ignition coil failure. Ignition coils and spark plugs were replaced during the WRE21 recall campaign only 13k miles ago back in 2021. Stopped at red light awaiting to turn left when the vehicle started shaking violently. No check engine light came on though. When the light turned green, the vehicle was barely able to move forward then it completely stalled bef... Read more
Incident date: Feb 28, 2026
I purchased a vehicle from Banter Auto here in Wichita, Kansas. I reviewed the Carfax beforehand and nothing stood out that scared me so I signed off and purchased the vehicle. I have had nothing but problems since buying which was 7 months ago and have spent $9000 on repairs. I’ve been told by several mechanics the last 5 times I’ve been in and out of mechanic shops it’s evident my car sat ... Read more
Incident date: Feb 1, 2025
This has been occurring for many months. Experience STICKY STEERING! Seems to be air temperature and speed related. The steering is fine initially until I've driven 10-15 miles. The sticking occurs with High ambient air temps and speed over approx. 35 MPH, and progressively worse at highway speeds. Only occurs with steering wheel input from wheel center position. Initial wheel input resistance, t... Read more
Incident date: Feb 19, 2026
The contact owns a 2007 BMW 530XI. The contact stated that while driving at 35 MPH, the front driver’s side air bag deployed without an impact. The contact had not sustained any injuries during the failure. Despite the failure, the contact was able to drive the vehicle back to the residence. The local dealer was notified of the failure, and the vehicle was towed to a dealer. The manufacturer was... Read more
Incident date: Feb 19, 2026
Vehicle overheated in middle of traffic and immediately went in limp mode due to antifreeze leaking in the internal engine
Incident date: Feb 19, 2026
Vehicle overheated in middle of traffic and immediately went in limp mode due to antifreeze leaking in the internal engine
Incident date: Feb 28, 2026
Transmission shuddering at low speeds. Losing acceleration getting on to highway. Hard shifting and slippage.
Incident date: Mar 10, 2026
The vehicle was in Hybrid mode. My wife was driving and had slowed to enter a roundabout to yield to another vehicle. When she accelerated and entered the roundabout, the vehicle stalled / shut itself off and flashed Service Hybrid System. She had to coast to a stop as it lost all propulsion. The vehicle started again after shutting it off and letting it go to sleep by opening the door. This same ... Read more
Incident date: Mar 7, 2026
Bought the 2022 Hyundai Tucson. It was driving perfect no issues then I hit 52,000 miles and the check engine light illuminated. The vehicle started sputtering and idling hard like it wasn’t getting fuel when the gas was pressed. I was on the interstate and the vehicle wouldn’t go over 35mph. Now the check engine light illuminates off and on when it feels like it.
Incident date: Feb 20, 2025
The contact owns a 2014 Toyota 4Runner. The contact purchased four Bridgestone tires in 2022, Tire Line: Alenza AS Ultra, Tire Size: 245/60/R20, DOT Number: 1RBTEAAU1. The contact stated that all four tires had developed cracks on the sidewalls and by the tire beads. The tires were replacement tires. The tire dealer was contacted and advised the contact that it was normal wear on the tires. The ma... Read more
Incident date: Feb 20, 2025
The contact owns a 2014 Toyota 4Runner. The contact purchased four Bridgestone tires in 2022, Tire Line: Alenza AS Ultra, Tire Size: 245/60/R20, DOT Number: 1RBTEAAU1. The contact stated that all four tires had developed cracks on the sidewalls and by the tire beads. The tires were replacement tires. The tire dealer was contacted and advised the contact that it was normal wear on the tires. The ma... Read more
Incident date: Mar 10, 2026
ABS Module error: C2200 causes jeep to go into limp mode when accelerator is pushed hard. near miss on collision, lack of abs causes skidding and possible loss of control.
Incident date: Mar 10, 2026
ABS Module error: C2200 causes jeep to go into limp mode when accelerator is pushed hard. near miss on collision, lack of abs causes skidding and possible loss of control.
Incident date: Mar 10, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the rear wheels locked up, causing the vehicle to drive off the roadway. The vehicle was still running; however, when the contact attempted to shift into reverse(R) to get back onto the roadway, the message "Conditions not Correct for Shift" was displayed. The check engine warning light wa... Read more
Incident date: Mar 1, 2025
I own a 2018 Honda Accord and have been experiencing an ongoing issue where multiple warning lights appear on the dashboard at the same time. The lights include several safety and system warnings, making it look like many different systems in the vehicle are malfunctioning simultaneously. I have taken the vehicle to be serviced and attempted to fix the issues that were identified. However, even a... Read more
Incident date: Mar 6, 2026
Daytime running light just went out one side.
Incident date: Feb 1, 2026
The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights pr... Read more
Crash
1 injured
Incident date: Feb 1, 2026
The contact owns a 2021 Toyota Camry. While the contact’s wife was inside the parked vehicle and attempting to open the sunroof, there was an abnormal sound coming from the sunroof while attempting to close it. The motor to open the sunroof was covered and made a sound; however, the sunroof failed to close. No warning lights were illuminated. The vehicle was taken to the dealer, where it was dia... Read more
Incident date: Mar 9, 2026
The contact rented a 2026 Toyota Corolla. The contact stated that while driving at 20 MPH, she heard a loud pop and the vehicle forcibly swerved to the right. The vehicle crashed into an unoccupied parked vehicle. The contact stated that the front driver's side tire was 90 degrees outward. The air bags did not deploy. The contact did not sustain any injuries, and no medical attention was received... Read more
Crash
Incident date: Mar 4, 2026
There was a recall on my Cadillac Escalade regarding the engine. We had the vehicle inspected in the fall and were told that our engine was not affected and was safe to operate. However, on Sunday, March 8, the engine suddenly failed while I was driving on an exit ramp with children in the car. There were no warning lights or prior indications of a problem. I took the appropriate steps to have the... Read more
Incident date: Jan 1, 2025
The contact owns a 2018 Toyota Corolla. The contact stated that while driving 75 MPH, there was an abnormal whining sound coming from the vehicle, and the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the tachometer was raised to high levels while exiting the highway. While at a stoplight, the vehicle hesitated while accelerating with the check engine... Read more
Incident date: Jan 12, 2026
I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-0... Read more
Incident date: Mar 1, 2025
I was driving and all the lights on the dash board came on. Including the engine light. I took the vehicle to the dealership service center and they said the turbo function of my engine was failing. and it was still covered under warranty so they fixed that. One day after the picking it up all the lights came back on. I took it back and they stated that the fuel injectors are failing thus causing... Read more
Incident date: Mar 1, 2025
I was driving and all the lights on the dash board came on. Including the engine light. I took the vehicle to the dealership service center and they said the turbo function of my engine was failing. and it was still covered under warranty so they fixed that. One day after the picking it up all the lights came back on. I took it back and they stated that the fuel injectors are failing thus causing... Read more
Incident date: Feb 27, 2026
This complaint involves a sudden failure of my vehicle’s Anti-Lock Braking System (ABS) and Forward Collision Warning system, both of which are critical safety systems. While driving my [XXX] son to school, multiple warning lights suddenly appeared on the dashboard without any prior indication of a problem. The vehicle displayed a warning message instructing me not to exceed 36 miles per hour,... Read more
Incident date: Jan 2, 2026
The front monocular camera assembly (Honda part number 36160-THR-A81) on my 2019 Honda Odyssey Elite failed and is available for inspection upon request. When the failure occurs, the vehicle displays multiple warning messages including “Collision Mitigation System Problem,” “Adaptive Cruise Control Problem,” “Lane Keeping Assist Problem,” “Road Departure Mitigation System Problem,”... Read more
Incident date: Jan 2, 2026
The front monocular camera assembly (Honda part number 36160-THR-A81) on my 2019 Honda Odyssey Elite failed and is available for inspection upon request. When the failure occurs, the vehicle displays multiple warning messages including “Collision Mitigation System Problem,” “Adaptive Cruise Control Problem,” “Lane Keeping Assist Problem,” “Road Departure Mitigation System Problem,”... Read more
Incident date: Mar 6, 2026
I have a 2024 Honda Prologue that has 8000 miles. When making left turns, the car has made very loud and clicking noises from the front axles that are very disturbing and startled me while driving. It occurred again. I am taking the car to the dealer for inspection. But it has been confirmed by the dealer that there is an axle problem and they have not been able to get the right part to repair... Read more
Incident date: Mar 6, 2026
I was driving my car and the stop immediately and check battery sign came on. I had to have my car towed to the dealership. I read that the ev6 have ICCU problems and commonly need to be replaced. The car lost all acceleration and power and eventually stopped moving all together.
Incident date: Jan 1, 2026
The vehicle’s infotainment display intermittently freezes or shuts off while the vehicle is in operation. When this occurs, the rear-view backup camera display also fails or becomes unavailable. The malfunction happens randomly during normal driving conditions. This presents a safety concern because the driver relies on the navigation display while driving. When the screen suddenly freezes or sh... Read more
Incident date: Jan 1, 2026
The Continuously Variable Transmission (CVT) assembly failed completely, rendering the vehicle inoperable. The transmission is currently available for inspection at the independent service center where repairs are being performed. The vehicle was purchased in September 2025 with approximately [UNKNOWN/LOW] mileage. Within the first week of ownership, the driver experienced violent shuddering and j... Read more
Incident date: Aug 6, 2025
Problematic transmission shifting with lower gears causing significant hard shifting and jerking motion while driving. The problem was confirmed by my local Ford dealership on 11/26/2025, who recommended an overhaul to the transmission and tear down to determine if further damage is present or if a new transmission is needed. There were no warning lamp indicators showing any earlier related matt... Read more
Incident date: Mar 6, 2026
After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it wou... Read more
Incident date: Mar 6, 2026
Power steering went out. Started by stiffening when turning. Took to dealer, who said there was a recall. It turned out there was none. After that, the power steering quit, won’t turn. Service steering wheel light is on. Vehicle not drivable. Looking at a three to four thousand to get it fixed.
Incident date: Nov 27, 2024
Vehicle does NOT come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.