Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Dec 12, 2025
Received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to repair the recall is not available. The manufacturer has exceeded a reasonable amount of time for the recall repair. Because the vehicle currently has this recall, the State of CA will not allow the vehicle to be registered and is now out of operation. In addition, this vehicle is used fo... Read more
Incident date: Dec 7, 2025
* Manual and automatic break - both failed. Yes, it is available for inspection. * It was a collision between 2 cars. Our car break got jammed ,it hit other car. * We visited Envision Honda of Milpitas - Honda dealers. For Multi-Point inspection after incident. I have attached the report. The problem was not reproduced by them, but we faced the issue of break getting jammed and automatic break sy... Read more
Crash
Incident date: Apr 29, 2025
The vehicle developed loud engine knocking and abnormal noise consistent with known Hyundai engine defects. The vehicle is unsafe to operate and has been retained at an authorized Hyundai dealership since October 25, 2025. Hyundai vehicles with similar engine failures have been documented to catch fire, including while parked. Despite the known defect pattern, the manufacturer is refusing warrant... Read more
Incident date: Dec 19, 2025
ON 12/24/2025 I found a foot long stress crack on the passenger side of the windshield. I was a National Glass Association Technician for 10 years I can tell the difference between a stress crack and an impact crack. There is no reason for this 2023 vehicle to have a stress crack with only 38,000 miles. Apparently, this is an ongoing issue all one needs to do is google the condition to see there i... Read more
Incident date: Dec 5, 2024
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at approximately 40 MPH, the vehicle intermittently lost motive power. The messages "Service Power Train", "Roll Down Driver Side/ Passenger Side Windows", along with several other unknown messages, were displayed on the instrument panel. No warning lights were illuminated. The contact stated that the failure occurred o... Read more
Incident date: Dec 5, 2024
Recall C4B with known issue and known remedy but “no parts available.” Contacted RAM and with no parts they have no solution. You can rent an auto out of pocket and possibly be reimbursed. No option for buyback or solution. Recall came out 12/5/2024.
Incident date: Dec 5, 2024
Recall C4B with known issue and known remedy but “no parts available.” Contacted RAM and with no parts they have no solution. You can rent an auto out of pocket and possibly be reimbursed. No option for buyback or solution. Recall came out 12/5/2024.
Incident date: Dec 29, 2025
The contact owns a 2018 Honda CR-V. The contact’s son stated that while driving at approximately 60 MPH, the vehicle made a loud screeching sound. The contact then noticed that the engine skid plate had detached. There was no warning light illuminated. The contact was able to reattach the skid plate; however, the contact stated that the failure persisted the following day. The dealer was not con... Read more
Incident date: Dec 29, 2025
The contact owns a 2012 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption, which required the oil reservoir to be refilled after 3-4 weeks. Additionally, there was no warning light illuminated. The contact stated that upon taking the vehicle to Jiffy Lube for a top off, the mechanic would inform the contact that the oil reservoir was empty and needed t... Read more
Incident date: Sep 29, 2024
The car repeatedly drains the battery after being left for a short time (a day or 2). This has now happened at least four times and has destroyed multiple batteries. I have taken it to the dealer and complained multiple times. They check for software updates and sell me a new battery and then the same thing happens again. Because of this, the car is essentially unusable because I can't trust it to... Read more
Incident date: Sep 29, 2024
The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. Th... Read more
Incident date: Dec 19, 2025
I had to have the torque converter replaced about 3 months ago and now the transmission is slipping and not shifting into gear.
Incident date: Dec 3, 2025
My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.
Incident date: Dec 3, 2025
Check engine light is on and off for the past month. The day before I took it to the dealer the light went off. I went into my vehicle appointment, and the check engine light was off and there were old codes for the fuel temperature. He reset the codes, and the engine light went off. I drove off and obtained fuel the next day and when I filled the tank, the check engine light went back on again. O... Read more
Incident date: Dec 3, 2025
Check engine light is on and off for the past month. The day before I took it to the dealer the light went off. I went into my vehicle appointment, and the check engine light was off and there were old codes for the fuel temperature. He reset the codes, and the engine light went off. I drove off and obtained fuel the next day and when I filled the tank, the check engine light went back on again. O... Read more
Incident date: Jun 3, 2024
So I bought this car in February of last year. Since I've had it june I had to do a head gasket. Another time the high speed fuel pump had bolt come loose and oil went everywhere causing a fire. Had transmission intercooler line do the same thing. Additional fire. And just recently I problem that was supposedly fixed already wasn't and flywheel broke leaving me stranding in a parking lot for ... Read more
Fire
Incident date: Jun 3, 2024
I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufactu... Read more
Incident date: Jun 3, 2024
I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufactu... Read more
Incident date: Apr 4, 2025
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If thi... Read more
Incident date: Apr 4, 2025
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred ... Read more
Incident date: Apr 4, 2025
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred ... Read more
Incident date: Nov 27, 2024
Fuel injector went out while driving known problem honda only recalled some of the vans not all
Incident date: Nov 27, 2024
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have bee... Read more
Incident date: Nov 27, 2024
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have bee... Read more
Incident date: Dec 11, 2025
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy describ... Read more
Incident date: Dec 11, 2025
ABS light and traction control lights on, on dash. With these lights on, the cruise control and 4x4 do not work. One garage replaced front right axle, wheel bearing, brake rotor, brake pads, and ABS sensor. Lights were then out for a day but then came back. Took to a second garage and they replaced right rear ABS sensor. Lights went out for another day and then came back. They are still on. Becaus... Read more
Incident date: Dec 11, 2025
ABS light and traction control lights on, on dash. With these lights on, the cruise control and 4x4 do not work. One garage replaced front right axle, wheel bearing, brake rotor, brake pads, and ABS sensor. Lights were then out for a day but then came back. Took to a second garage and they replaced right rear ABS sensor. Lights went out for another day and then came back. They are still on. Becaus... Read more
Incident date: Dec 1, 2025
REAL BAD DEATH WOBBLE IN A 2023 JEEP WRANGLER WITH ONLY 12,000 MILES ON IT NEVER BEEN OFF ROAD AND NO MODIFICATIONS A STOCK SPORT S AT 65 MPH ON I 95 GOING OVER A SLIGHT OVERPASS WITH NO POTHOLES JEEP SHOOK SO BAD I THOUGHT IY WAS GOING TO COME APART AND WOULD NOT STOP VIOLENTLY SHAKING UNTIL I BRAKED TO 30 MPH ALMOST CAUSING A MAJOR WREAK ON BUSY I 95 THIS IS HAPPENING TO MANY NEW JEEP O... Read more
Incident date: Nov 1, 2021
My 2018 RAM 2500 has had an ABS system recall since Nov 2024. My truck has had a problem with the ABS since 2019. I do not have anit-lock brakes or cruise control as a result of this failure to be able to resolve the problem. Over a year since the recall, and still no parts available. How long is the NHTSA going to let RAM get away with this?? Maybe after some has an accident or hurts someone they... Read more
Incident date: May 19, 2025
I have a 2018 Hyundai Elantra with about 155k miles. It has been consuming oil excessively and has developed serious drivability issues. If I try to accelerate even slightly harder than normal—especially above 2,000 RPM—it makes a metallic, chain-type rattling noise, loses power, and produces heavy smoke from the exhaust. The smoke sometimes continues even after shutting the engine off and res... Read more
Incident date: Dec 16, 2025
The display screen keeps rebooting and not available. Its a safety issue as the backup camera is not available for sometimes up to 10 minutes
Incident date: Dec 16, 2025
The main ABS module has an internal electrical failure and shuts down. The failure affects the ABS, Traction Control, Trailer brake system and Cruise control to all be inoperable until replaced. The Module is unavailable from dealership with no known date of arrival.
Incident date: Dec 16, 2025
The main ABS module has an internal electrical failure and shuts down. The failure affects the ABS, Traction Control, Trailer brake system and Cruise control to all be inoperable until replaced. The Module is unavailable from dealership with no known date of arrival.
Incident date: Dec 26, 2025
While coming to a stop on a slight incline, the brakes failed to stop the car, brakes were applied and initially slowed the car but when the slight incline was reached the brakes would not engage and the idle of the car move it forward and still the brakes would not engage. I had to put the car into neutral then park to stop. After the incident the brakes seemed to work fine. Nonetheless this is ... Read more
Crash
Incident date: Dec 26, 2025
Engine stalled while driving at low speeds told me shift into park with no warning lights or messages at all. Got it started again and then stalled out again while I was trying to accelerate. I pulled over and it wouldn’t start right away but eventually I was able to get it started back up to drive it home. Could it be a software issue in the PCM
Incident date: Dec 26, 2025
Engine stalled while driving at low speeds told me shift into park with no warning lights or messages at all. Got it started again and then stalled out again while I was trying to accelerate. I pulled over and it wouldn’t start right away but eventually I was able to get it started back up to drive it home. Could it be a software issue in the PCM
Incident date: Dec 26, 2025
The vehicle has experienced repeated and ongoing electrical system failures, including chronic battery drain that causes the vehicle to fail to start, erratic HVAC operation where controls do not function as intended, and persistent water intrusion into the doors and interior areas. The HVAC malfunction has resulted in the inability to properly defrost or defog the windshield while driving, signif... Read more
Incident date: Dec 26, 2025
Steering goes in and out, stability control keeps acting up and light stays on, and service braking. Contacted RAM dealership, and was told that the recall was already completed before I owned it. It seems odd that the same symptoms are showing up again. I can’t drive the truck safely. The steering locks up and hard to turn. The anti-lock brakes are activated when using brakes.
Incident date: Dec 26, 2025
Steering goes in and out, stability control keeps acting up and light stays on, and service braking. Contacted RAM dealership, and was told that the recall was already completed before I owned it. It seems odd that the same symptoms are showing up again. I can’t drive the truck safely. The steering locks up and hard to turn. The anti-lock brakes are activated when using brakes.
Incident date: Jun 1, 2025
Steering is sticking. Honda has recalls for this exact issue for but not for 2021. The steering wheel sticks left or right and has to be forced out of the direction. Same exact symptoms as the current steering recall.
Incident date: Nov 18, 2024
The vehicle intermittently warns about a Power Steering issue with no other indications to the problem. There are no physical issues detected while driving. The error displays at random times and will reset intermittently. This started occurring at the same time the car constantly indicates that it is not in park when trying to shutoff the vehicle even though it is clearly shifted into park.
Incident date: Nov 24, 2025
The factory-installed roof rails on my 2019 Nissan Rogue are severely corroding and structurally deteriorating. The metal is visibly oxidizing, flaking, and breaking apart. Portions of the roof rail appear to be separating and losing structural integrity. This corrosion is occurring under normal use and typical Midwest weather exposure, with no misuse, accidents, or modifications. The vehicle has ... Read more
Incident date: Nov 24, 2025
I am writing to request urgent assistance regarding a serious safety and service issue with my 2015 Dodge Ram, which has only 45,000 original miles. I recently took the vehicle to an authorized Dodge dealership after multiple dashboard alerts appeared, including: ABS Light On, Brake Light On, “Service Trailer Light,” “Service Antilock Brake System”, Service Electronic Braking”, “Servi... Read more
Incident date: Dec 11, 2025
Lifters failed causing complete engine failure gm won’t cover engine replacement but it goes along with the other engine failure lawsuits against gm
Incident date: Dec 11, 2025
my abs and traction control light is on, took it in and got the recall done at slimans in amhust ohio, light is still on. they want $300 to test it further. i have seen several posts about the control module failing. i took it in to another garage, they replaced the rear sensor. still didnt fix the problem. i dont have $800 to replace the control modular just to see if it fixes the problem. there... Read more
Incident date: Dec 22, 2025
Power folding seats do not stop when met with an obstruction. Occupant exiting the 3rd row of the vehicle was squished between the 2nd row seat and door frame of vehicle while trying to exit and it was very painful. When tested at the dealership, they confirmed that, even if excessive force is applied to the seat back while it’s folding or sliding, it will not stop folding or sliding, which coul... Read more
1 injured
Incident date: Nov 12, 2024
This is ridiculous if there’s debris in the engine of a risk for it and risk for the engine to go I want a new vehicle there’s 18k miles on this truck brand new shape and I will be putting my family in this. This is a risk I’m not willing to take. This needs to be bought back
Incident date: Nov 12, 2024
It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!