Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Dec 17, 2025
Odometer Fraud. The contact purchased a 2017 Ram 3500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook. At the time of purchase, the vehicle mileage was 234,000, and at the time of registration, it was discovered that the mileage was 380,000. A Police report was filed.
Incident date: Dec 17, 2025
The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, the check engine, 4WD, ABS, park sensors, and several other unknown warning lights illuminated. The vehicle was taken to the dealer, who replaced the speed sensor for the rear wheels; however, the failure persisted, and the transmission failed to recognize that the gear selector was in park(P). Roadsid... Read more
Incident date: Dec 17, 2025
The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, the check engine, 4WD, ABS, park sensors, and several other unknown warning lights illuminated. The vehicle was taken to the dealer, who replaced the speed sensor for the rear wheels; however, the failure persisted, and the transmission failed to recognize that the gear selector was in park(P). Roadsid... Read more
Incident date: Apr 2, 2025
My Oil pump and oil sensor keep going out every 4,000 miles. I have already had to replace it once. I don’t want to have to do it again. Clearly something is causing this issue.
Incident date: Oct 1, 2025
When accelerating and decelerating the vehicle jerks and responds erratically. We had just had it at the dealership for its 80k mile maintenance. They did a transmission flush. We thought it was related but when we brought it back in, we were told that the mold leadframe would require replacing.
Incident date: Oct 1, 2025
Service ABS light constantly alerting, every time I touch brakes. Loses cruise control. I called two local dealerships who tell me parts are unavailable. This is on recall, why aren’t parts available?
Incident date: Jan 8, 2026
The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to show critical information as intended. No warning light was illuminated. The vehicle was taken to a local d... Read more
Incident date: Jan 8, 2026
The parking collision assistance feature continues to beep loudly if there is snow on the sensors as it thinks there is something close to the sensor. If driving and unable to clear snow off the sensors in the front a fault will eventually show on the gauge cluster. This is a false reading and needs to be addressed. This is a program issue and needs fixing. As the loud noise while driving is a com... Read more
Incident date: Oct 15, 2024
Rear center seatbelt retractor failed under normal use. The belt locks immediately and cannot be extended, making the rear center seat unusable. There is no accident or collision history. The issue developed over time and is now constant. This is a safety issue because a passenger cannot be properly restrained in that seating position, reducing available seating capacity.
Incident date: Dec 26, 2025
I recently purchased this vehicle from a dealer in FL, but unknown to me at the time was the headlight adjuster on driver side was broken, causing the aim to drop to the bottom limit. This causes only the passenger side light to illuminate the road. I discovered this problem about a week after purchase. The dealer does not seem to be willing to correct this issue. This is a common problem for thes... Read more
Incident date: Dec 26, 2025
Trucks Navigation and GPS stopped working. Took to dealer for repairs, could not replicate the issue. They brought the truck back to me, and upon starting it the GPS/Navigation is not working. Other than the navigation, more systems work off the gps and needs to be functioning. Have multiple videos of nav not working, and dealer still stated that wasn't enough to determine there was an issue.
Incident date: Dec 26, 2025
Trucks DEF Gauge malfunctioning goes from full, to half, to full, to empty, and then warns about going into limp mode. Filled with DEF and still doing it. Took in for repairs, company said they fixed it, but within 3 miles gauge was doing the same thing. This is a hazard as it will put the truck in limp mode. Known issue with many complaints, needs fixed
Incident date: Nov 30, 2025
LED Headlights are too bright and cause temporary blindness from being dazzled.
Incident date: Nov 25, 2025
Transmission fluid leaking from the bolts
Incident date: Nov 25, 2025
While operating the vehicle, the engine shut off unexpectedly and without warning while the vehicle was in traffic. In one incident, the vehicle was stopped at a traffic light and, when the accelerator was pressed after the light turned green, the engine cut off and the transmission automatically shifted into PARK. The vehicle became disabled in active traffic with other vehicles behind it. A simi... Read more
Incident date: Nov 25, 2025
While operating the vehicle, the engine shut off unexpectedly and without warning while the vehicle was in traffic. In one incident, the vehicle was stopped at a traffic light and, when the accelerator was pressed after the light turned green, the engine cut off and the transmission automatically shifted into PARK. The vehicle became disabled in active traffic with other vehicles behind it. A simi... Read more
Incident date: Nov 29, 2025
Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles could of hit me from behind. I looked up to see if there was any recalls and some did show up but wh... Read more
Incident date: Nov 29, 2025
This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them... Read more
Incident date: Jan 5, 2026
INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WA... Read more
Incident date: Dec 31, 2025
My 2020 Kia Telluride has been serviced repeatedly for what has been described as an oil pan leak. My car has stalled out on multiple occasions and at one point wouldn't go above 60 on the highway. This is a know issue with 2020 Kia Tellurides, but the repair solutions are not solving the problem. My car stalled again and is idling rough and will now be serviced again for the same problem.
Incident date: Nov 26, 2025
I recently discovered a significant oil leak near the exhaust manifold of my 2018 Mazda 6 (2.5L NA), which has resulted in visible smoke and a burning oil odor. Upon taking the vehicle to the nearest Mazda dealership for a diagnosis, the service department informed me that the vehicle has suffered a cracked cylinder head. An active oil drip is visible behind the engine near the exhaust manifold im... Read more
Incident date: Jan 7, 2026
The truck's cam phasers are rattling bad and getting worse. It used to only do it at initial start up in the morning and any time it sat for an hour or more , but now it seems to be rattling on every startup. Ford has newly designed cam phasers, but they are not offering to put those in unless I pay for it.
Incident date: Jan 6, 2026
The front right brake caliper on my 2018 Jeep Wrangler was installed upside down from the factory, with the bleeder screw located at the bottom of the caliper instead of the top. The vehicle has been serviced exclusively at authorized Jeep dealerships since new, with no prior front brake work, confirming this was a factory assembly defect and not the result of repair or modification. Because the... Read more
Incident date: Jan 6, 2026
Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.
Incident date: Jun 1, 2024
The contact owns a 2019 Honda Odyssey. The contact stated that while making a left turn, the accelerator pedal depressed to the floorboard, but the vehicle failed to respond. After releasing and then depressing the accelerator pedal several times, the vehicle responded. The contact stated that there were no warning lights illuminated. The vehicle was driven to the dealer but was not repaired. The ... Read more
Incident date: Jun 1, 2024
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and hauling an RV, the trailer brakes intermittently became inoperable. The message "Trailer Brakes Disconnected - Check Trailer Wiring" was displayed. The contact replaced the trailer wiring; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes... Read more
Incident date: Dec 1, 2025
On January 5, 2026, my son was driving to work at around 8:30 am EST. While waiting to turn left at a stoplight, his car inadvertently moved forward and collided with an oncoming vehicle. After the collision, he discovered the gas pedal had snapped off, causing the unintended movement. His vehicle was only traveling at 5 MPH or less at the time of impact, so the pedal breakage was not due to the c... Read more
Crash
Incident date: Mar 26, 2025
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more
Incident date: Jan 6, 2026
Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highway at 75mph and the steering wheel locked up almost causing a potential fatal accident.
Incident date: Jan 3, 2026
Unknown Concerning the front passenger steering component. Carfax showed prior accident with minor damage to the front passenger bumper. I purchased the car not long ago and and was hit in the same exact spot. When I looked up the VIN for more information online I came across the safety issue with some other 2023 forte. I'm concerned that my vehicle could possibly have the same issue though it's ... Read more
Crash
Incident date: Nov 21, 2025
I was traveling about 45mph and the SUV emergency brake system activated, it scared me and my passengers, the guy behind me was even more scared. I had the front seat passenger immediately deactivate the emergency braking system.
Incident date: Jan 6, 2026
CV Axles making clocking noise when turning left and right. Also, when driving above 60 MPH wheel vibrate and anf whole right side shaking. While dealership claiming it is not a safety concern, I am confident this vehicle should not drive on high way with this issue.
Incident date: Jan 6, 2026
***1*** The emissions system on this truck (2022 Ram 3500 with 34,435 miles) has been problematic since I acquired it 5 months ago. It continually attempts to regenerate and rid itself of ash/soot buildup. If it does not successfully regenerate, it will go into a state of reduced power, also known as limp mode. The truck is available for inspection and will be at Lithia CDJR in Corpus Christi t... Read more
Incident date: Jan 6, 2026
***1*** The emissions system on this truck (2022 Ram 3500 with 34,435 miles) has been problematic since I acquired it 5 months ago. It continually attempts to regenerate and rid itself of ash/soot buildup. If it does not successfully regenerate, it will go into a state of reduced power, also known as limp mode. The truck is available for inspection and will be at Lithia CDJR in Corpus Christi t... Read more
Incident date: Dec 7, 2025
Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...
Incident date: Nov 15, 2025
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the driver's side seat belt became loosened. The contact pulled on the seat belt, which went across the chest, and the seat belt failed to lock and restrain as intended. The contact was able to pull and stretch the seat belt up to the steering wheel. The contact then pulled the lap belt, and t... Read more
Incident date: Nov 15, 2025
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about... Read more
Incident date: Nov 15, 2025
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about... Read more
Incident date: Mar 1, 2025
2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and a... Read more
Incident date: Jan 6, 2026
FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BU... Read more
Incident date: Nov 9, 2025
Road debris damaged AC condenser that cools batteries of RAV4 Prime. A quick google search yields many other cases over multiple model years highlighting a design failure on the part of Toyota. Not only is the repair costly, if not quickly remedied could lead to damaged hybrid batteries and possibly even fire.
Incident date: Nov 9, 2025
The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The steering wheel became extremely difficult to turn, and the vehicle became immobilized, creating a serious risk of collision and injury. The vehicle was towed to an authorized RAM dealership, where inspection confirmed a broken serpentine belt, abnormal alternator noise, and metal ... Read more
Incident date: Nov 9, 2025
The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The steering wheel became extremely difficult to turn, and the vehicle became immobilized, creating a serious risk of collision and injury. The vehicle was towed to an authorized RAM dealership, where inspection confirmed a broken serpentine belt, abnormal alternator noise, and metal ... Read more
Incident date: Dec 23, 2025
The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The steering wheel became extremely difficult to turn, and the vehicle became immobilized, creating a serious risk of collision and injury. The vehicle was towed to an authorized RAM dealership, where inspection confirmed a broken serpentine belt, abnormal alternator noise, and metal ... Read more
Incident date: Jan 5, 2026
Transmission stopped working while I was driving. Could not drive the car.
Incident date: Nov 27, 2025
Body of car has rust perforation starting from the inside working out. This is on the roof, so water incursion will effect airbags and electrical system. FIrst noticed rust bubbles a few years ago, but did not think much of it. Now two body shops have said roof panel needs to be replaced. This is big stuff!
Incident date: Oct 1, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING), but the failure occurred. The contact was informed by the dealer that the vehicle had passed inspection, and the dealer added a higher viscosity oil, installed 6 oil fill caps, and replaced the oil filter. The contact stated that six... Read more
Incident date: Oct 1, 2025
The contact owns a 2019 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V720000 (Engine and Engine Cooling) and 25V552000 (Back Over Prevention); however, the parts to do the recall repairs not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reaso... Read more
Incident date: Oct 13, 2025
Odometer Fraud. The contact owned a 2009 Toyota Sienna. The contact discovered a mileage discrepancy after the vehicle was sold. The vehicle was a private sale. At the time of the sale, the vehicle mileage was 253,000. The contact posted the sale on Craigslist, and several days after the sale, the contact noticed that the vehicle was posted back on Craigslist for sale. The contact discovered that ... Read more
Incident date: Nov 6, 2024
The contact's granddaughter owns a 2023 Jeep Compass. The contact stated that while her granddaughter was driving approximately 65 MPH with her daughter in the vehicle, there was an abnormal fuel odor entering the vehicle. No warning light was illuminated. The contact pulled into an auto shop parking lot. The contact stated that an independent mechanic from the auto shop inspected the vehicle and ... Read more