Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Dec 10, 2025
"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission."
Incident date: Aug 15, 2024
The contact owns a 2025 Chevrolet Equinox. The contact stated that the battery failed to continue charging while driving or while parked. Additionally, the door opened independently, the Automatic Emergency Braking system (AEB) failed, and while the brake pedal was depressed, there was a delay before the vehicle stopped. The vehicle was taken to the dealer, but the dealer was unable to duplicate t... Read more
Incident date: Aug 15, 2024
Truck went in for the recall around Nov/Dec 2025. Passed recall for 6.2l crankshaft and new oil was put in the vehicle. Today the truck lost power while driving and the check engine light came on to include a message saying the transmission went out. The vehicle is now un drivable and with a Chevrolets dealership waiting to be fixed
Incident date: Aug 15, 2024
Truck went in for the recall around Nov/Dec 2025. Passed recall for 6.2l crankshaft and new oil was put in the vehicle. Today the truck lost power while driving and the check engine light came on to include a message saying the transmission went out. The vehicle is now un drivable and with a Chevrolets dealership waiting to be fixed
Incident date: Mar 23, 2026
The contact owns a 2023 Ram 1500. The contact stated that on two occasions while driving approximately 60 MPH, the traction control warning light illuminated and the message "Parking Brake Deactivated" was displayed. The contact stated that during the first failure, the vehicle was pulled over to the side of the road, turned off, restarted the vehicle, and the check engine warning light illuminate... Read more
Incident date: Nov 4, 2025
I bought this truck new I still own problem is the cooling system does not function properly I have put new radiator and all heat and cooling in it the heat and air does not operate properly I have talked with crysler several times and they will help with issue it’s been like this about as long as I have had it please help me and there’s a whole lot more people with same issue and it’s a ver... Read more
Incident date: Nov 4, 2025
My 2023 Tesla Model X began experiencing safety-related failures immediately after a Tesla software update. Right after the update, the vehicle’s cameras stopped functioning correctly and GPS/navigation also stopped working properly. Since that point, subsequent Tesla software updates have failed to install successfully. Tesla diagnosed the issue as requiring replacement of the HW4 computer at m... Read more
Incident date: Nov 4, 2025
My 2023 Tesla Model X began experiencing safety-related failures immediately after a Tesla software update. Right after the update, the vehicle’s cameras stopped functioning correctly and GPS/navigation also stopped working properly. Since that point, subsequent Tesla software updates have failed to install successfully. Tesla diagnosed the issue as requiring replacement of the HW4 computer at m... Read more
Incident date: Nov 27, 2024
VEHICLE INFORMATION Year: 2018 Make: Honda Model: HR-V VIN: [XXX] Mileage at Time of Incident: 96,993 Incident Date: 03/10/2026 I am filing this complaint regarding the premature and complete failure of the CVT (Continuously Variable Transmission) on my 2018 Honda HR-V with approximately 96,993 miles. DESCRIPTION OF FAILURE: The transmission on my 2018 Honda HR-V failed without prior warning. ... Read more
Incident date: Dec 1, 2025
The contact owns a 2022 GMC Yukon. The contact stated that while the vehicle was in the dealer for a recall repair for the traction control module and a systems update, the contact stated that the ABS, traction control, and electronic stability control (ESC) systems became disabled. The dealer was notified of the failure after the repair. The vehicle was not repaired. The manufacturer was notified... Read more
Incident date: Dec 1, 2025
The contact owns a 2022 GMC Yukon. The contact stated that while the vehicle was in the dealer for a recall repair for the traction control module and a systems update, the contact stated that the ABS, traction control, and electronic stability control (ESC) systems became disabled. The dealer was notified of the failure after the repair. The vehicle was not repaired. The manufacturer was notified... Read more
Incident date: Mar 19, 2026
The contact owns a 2013 Toyota Camry. The contact stated that the dealer had replaced the battery four times within 8 years, and the water pump and the alternator had been replaced within 18 months. Additionally, the contact stated that while driving at various speeds, the vehicle shuddered, hesitated, and failed to respond as needed, and lost automotive power while depressing the accelerator peda... Read more
Incident date: Mar 19, 2026
The rear tailgate window has blown out twice. First time 2/10/2026 and again 3/22/2026. Both times happened while parked with the car running.
Incident date: Mar 24, 2026
HONDA CASE 16244298. HONDA SERVICE BULLETIN 20-030. 2014 Honda CRZ Ex. They used the EXACT SAME PART in 2014 with the honda civic and the honda crz. The problem is INSIDE THE PART with a bad solder. I get the exact same problem, exact same code. The problem is INSIDE the inverter used on both cars, but Bulletin only applies to the hybrid civic, and not my car. They want $3044 dollars to... Read more
Incident date: Mar 22, 2026
Notice the windshield was cracked after leaving a restaurant!
Incident date: Mar 10, 2026
The contact owns a 2023 Toyota Rav4 Prime. The contact parked the vehicle and the vehicle remained at the parking lot for one week. The contact returned and started the vehicle and the instrument cluster was black. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had taken the veh... Read more
Incident date: Mar 20, 2026
Due to BMW using plastic parts when you live in Hot and cold environments the plastic begins to mold to other plastic parts and pvc diaphragms tear rather easy causing rough idle , stalls and can cause over revving and send a car into another car while in gear. The cheap plastic cause oil leaks and when oil gets low cause engine failure as well.
Incident date: Mar 20, 2026
The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.
Incident date: Mar 20, 2026
1 - The dashboard/head unit went black. Software failure. No longer able to see any metrics on the dashboard screen. Speed limit. Mileage. Electrical charge. Gas tank. Nothing. 2 - I literally cannot drive the car anymore, it's a safety issue. 3 - It's been at the dealership service center since December 31, 2025, with no solution in sight, I called again today for an update. It's been held "in re... Read more
Incident date: Mar 23, 2026
i KEEP GETTING A DASH ALERT THAT THE TRAILER IS CONNECTED WHEN i DON'T HAVE A TRAILER HOOKED UP ALONG WITH A MESSEGE THAT STATES BLIND SPOT &CROSS TRAFFIC ALERT DEACTIVATED, TRAILER ATTATCHED. THIS OCCURRED ON SEVERAL DIFFERENT OCCASIONS WITHIN SEVERAL WEEKS
Incident date: Mar 23, 2026
i KEEP GETTING A DASH ALERT THAT THE TRAILER IS CONNECTED WHEN i DON'T HAVE A TRAILER HOOKED UP ALONG WITH A MESSEGE THAT STATES BLIND SPOT &CROSS TRAFFIC ALERT DEACTIVATED, TRAILER ATTATCHED. THIS OCCURRED ON SEVERAL DIFFERENT OCCASIONS WITHIN SEVERAL WEEKS
Incident date: Mar 23, 2026
At highway speeds, even with lane keeping assist disabled/turned off, if the ADAS is turned on LKA seems to remain active. Steering effort is unpredictable making it difficult to maintain a line through the corner. Effort will suddenly decrease resulting in oversteer. This is particularly dangerous when next to other cars, guardrails, barriers and the like. The behavior is greatly reduced with... Read more
Incident date: Oct 9, 2024
### **NHTSA Complaint Statement of Facts** **RE: Recall Y43 (NHTSA Campaign 22V-406) – Failure of Recall Remedy** **Summary:** The manufacturer (Stellantis/FCA) is refusing to provide a complete and effective remedy for **Recall Y43**. My 2022 Ram 3500 was manufactured without the **Particulate Matter (PM) Sensor**, a defect officially acknowledged in Recall Y43. This factory omission has caus... Read more
Incident date: Feb 20, 2026
I am reporting a transmission failure in my 2022 Honda HR-V at approximately 129,000 miles. While driving on the interstate highway at normal speed, the vehicle suddenly began revving excessively without accelerating. The engine RPM increased, but the vehicle failed to maintain proper speed or respond as expected. This occurred without any prior warning signs or indicators. Shortly after, the ve... Read more
Incident date: Mar 23, 2026
My 2021 Chevrolet Suburban experienced a sudden and complete engine failure at approximately 79,000 miles. The vehicle became inoperable and is currently at a dealership pending evaluation. There were no prior warnings indicating an imminent catastrophic failure. A sudden engine failure of this nature presents a significant safety concern, including the risk of loss of propulsion during operation... Read more
Incident date: Mar 6, 2003
On March 14, 2026 I discovered that my rear passenger tire had a large bubble. Pirelli P Zero All season 235/45/18. I contacted Dyer Kia about replacement and they told me that they could not get me in until Monday, this was Saturday. I was due to be somewhere on Sunday and told them I didn’t want to drive on the doughnut or on the tire with the bubble. They said there’s nothing we can do abou... Read more
Incident date: Mar 21, 2026
While driving under normal road conditions at approximately 35mph, the side airbags in the vehicle deployed unexpectedly without any collision, impact, or apparent external cause. There were no warning lights, alerts, or prior indications of any system malfunction before the deployment. The sudden airbag deployment startled the driver and created an immediate safety risk, including potential loss... Read more
Incident date: Mar 21, 2026
The contact owns a 2021 Kia Soul. The contact stated that while driving approximately 40 MPH, the vehicle started losing automotive power. The message that the engine was overheating warning was flashing on the instrument panel with an audible chime. The contact pulled over but was unable to restart the vehicle. The vehicle was towed to a local dealer and was diagnosed with engine failure. The con... Read more
Incident date: Jan 23, 2026
The contact owns a 2017 Ford Explorer. While driving at an undisclosed speed, the A-pillar and B-pillar trim pieces damaged the window, causing the contact to be pulled over by Law Enforcement several times. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact ... Read more
Incident date: Jun 18, 2025
When making a left hand turn the was a vehicle way behind the line. My car stopped suddenly and I couldn’t move I was stuck next thing I know the other vehicle collided with me. This vehicles auto braking is very dangerous leading to crash! I could not avoid the speeding car coming towards me I was paralyzed from this matter and then the vehicle had a crash. My concern is there. There was time f... Read more
Crash
1 injured
Incident date: Mar 23, 2026
The contact owns a 2022 Ford F-150. The contact discovered a nail in the rear passenger side tire and the vehicle was driven to the local mechanic. While inspecting the tire, the mechanic also discovered that the wheel end hub bolt in the rear axle had fractured. The vehicle was not yet repaired. The local dealer was notified of the failure and confirmed that the VIN was included in NHTSA Campaig... Read more
Incident date: Mar 12, 2026
While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under ... Read more
Incident date: Mar 20, 2026
While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under ... Read more
Incident date: Mar 20, 2026
While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under ... Read more
Incident date: Mar 20, 2026
The onstar module is broken and on significant backorder. Without it, standard features in my car such as GPS, onstar safety, remote control, and other features do not work.
Incident date: Nov 20, 2024
The contact owns a 2020 Chevrolet Colorado. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with camshaft position sensor failure. The contact was informed that the camshaft position sensor needed to be replaced. The vehicle was not repaired. The local dealer and ma... Read more
Incident date: Mar 23, 2025
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was made aware of the issue, and an appointment was made for the recall repair. The contact arrived for the appointment and was informed upon arrival that parts were not yet available. The dealer only received a limited amount of parts per week. The manufac... Read more
Incident date: Mar 22, 2026
Rear backup camera works intermittently especially after long drives. Screen is black with a camera in a red circle with a slash thru it.
Incident date: Mar 22, 2026
While driving on roads I would characterize as good, Our 2021 Jeep Wrangle has exhibited what is widely know as the "death wobble". 1st time was when vehicle has approximately 10,000 miles and it was noted as being severe, dangerous and very scary. 2nd and 3rd time time and with the same road conditions, it occurred. Mileage was 20,000 and 21,000. On March 13th, and with 23,702 miles, we serv... Read more
Incident date: Dec 12, 2025
All the warning lights shows up in the dash and the problems are diferent like bad battery or front monocular camera and all the futures assistence stop working like automatic brake cruise control.. etc
Incident date: Dec 12, 2025
All the warning lights shows up in the dash and the problems are diferent like bad battery or front monocular camera and all the futures assistence stop working like automatic brake cruise control.. etc
Incident date: Mar 17, 2026
Got home drone a short drive and my friend told me my truck was on fire. It happened so fast that I could not put it out.
Fire
Incident date: Jan 8, 2026
Rear hatch power door issue indicated on dash display, and complete failure of powered door feature. Investigation finds many other drivers of this make/model/year have issues with faulty seals allowing water intrusion into circuitry in left rear panel where the power lift fat control unit box is, causing damage to the circuitry. Other drivers have described more widespread electrical issues, some... Read more
Incident date: Jan 8, 2026
Car spontaneously caught on fire. Total loss. Drove car home from haircut appointment 5 to 10 minutes away. Parked car as normal and went inside. Within approximately 5 minutes loud knock on door “Your car is on fire!” I came out of my home and saw my car in driveway with fire erupting from engine area onto windshield, and through hole in middle of hood. Took a few seconds of video, then ran... Read more
Fire
Incident date: Mar 20, 2026
Driving vehicle at 73mph on I-75 in GA Northbound. Front panel of moon/sun-roof exploded/shattered with no indication of impact causing the failure. Loud bang followed by safety glass falling into cabin. Vehicle had lincoln-approved/dealer roof-rails.
Incident date: Mar 20, 2026
The vehicle experiences a transmission/drivetrain defect involving delayed gear engagement, hesitation, and apparent slipping. When accelerating from a complete stop (especially onto an incline) the engine RPM increases but the vehicle fails to accelerate as expected. The vehicle jerks and shakes violently and is unable to gain speed. This issue is intermittent but highly repeatable and occurs al... Read more
Incident date: Mar 20, 2026
The vehicle experiences a transmission/drivetrain defect involving delayed gear engagement, hesitation, and apparent slipping. When accelerating from a complete stop (especially onto an incline) the engine RPM increases but the vehicle fails to accelerate as expected. The vehicle jerks and shakes violently and is unable to gain speed. This issue is intermittent but highly repeatable and occurs al... Read more
Incident date: Mar 20, 2026
The vehicle experiences a transmission/drivetrain defect involving delayed gear engagement, hesitation, and apparent slipping. When accelerating from a complete stop (especially onto an incline) the engine RPM increases but the vehicle fails to accelerate as expected. The vehicle jerks and shakes violently and is unable to gain speed. This issue is intermittent but highly repeatable and occurs al... Read more
Incident date: Jul 25, 2025
When driving at highway speeds for periods of time generally exceeding one hour, it seems to become more difficult to turn the steering wheel. Also, when I am reversing at a very low speed to park or exit a parking space, I can hear a creaking noise coming from the steering wheel. A tapping is also felt through the steering wheel. The steering rack was replaced under warranty at ~8,000 miles but t... Read more
Incident date: Mar 9, 2026
The ICCU failed which was part of the recall. Kia is unwilling to honor repairs beyond the 100,000 mile warranty which is unacceptable because there is still no resolution and it is subject to potential future failure. I need an extended warranty.