Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Dec 24, 2025
The contact owns a 2025 Ram 1500. The contact stated that while the vehicle was parked, while starting the vehicle, several warning lights illuminated after manually starting the vehicle. The contact stated that the failure had occurred on several occasions. While attempting to shift the vehicle into 4WD, the vehicle failed to respond and remained in 2WD. A dealer was contacted. The vehicle was no... Read more
Incident date: Dec 1, 2025
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System). The contact made several calls to a local dealer for updates on parts availability but was informed that the parts was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not ... Read more
Incident date: Nov 27, 2024
Hyundai model Ioniq 5 (all years and trim styles) have a known issue with ICCUs (Integrated Charging Control Unit) that fail. This component controls charging of the 12 volt battery, and in turn electrical systems. Hyundai replaced my ICCU, but I am concerned it may fail again, as the underlying issue does not seem to be known or addressed. When the ICCU fails, the vehicle can suddenly lose the ab... Read more
Incident date: Sep 5, 2025
I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial... Read more
Incident date: Sep 5, 2025
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These iss... Read more
Incident date: Sep 5, 2025
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These iss... Read more
Incident date: Jan 21, 2026
Odometer Fraud. The contact purchased a 2010 Chevrolet Malibu. The contact stated that while reviewing O'Reilly diagnostic report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 159,000, and the current odometer reading was 174,804; however, O'Reilly service report listed the mileage at 192,000.
Incident date: Jan 5, 2026
Car is 12 months old and we every turn left or right excel make noise cut cut cut.... Axels are not good and this has been going on the past 3 months
Incident date: Jan 5, 2026
Intermittent loss of power steering while driving and at start up. Warning indicators flash "Service Power Steering Drive With Care" and "Service Stabilitrak." Most of the time, when you turn off the truck and turn it back on again, the message will clear and all will be fine again. However, a week or two will go by and it happens again. The last time it happened, it would not clear right away... Read more
Incident date: Feb 1, 2025
When the automatic dimming headlamp is turned on, the headlamps do not perform as expected. When the bright lights finally did turn on, they didn't dim with an approaching vehicle. I reported it to the dealer, and they told me of a fix but that was for turning the headlamps on at dusk not dimming the headlamps
Incident date: Feb 1, 2025
While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be n... Read more
Incident date: Jan 1, 2026
The power running boards do not go up and down, and are locked in the down position. During the winter snow and ice collects on the running board while driving and makes it incredibly slippery to step on for the driver and passengers. There is a setting to change the position of the running board but it does not move the running board. It has been inoperable for the past 6-8 months now.
Incident date: Jun 1, 2025
Radio head unit failure which results in loss of vehicles ability to properly control heating and cooling temp in cabin, loss of navigation and other vital vehicle information. Unable access Lexus services menu.
Incident date: Jun 1, 2025
The contact owns a 2018 Ram 3500. The contact stated that the ABS and electronic brake fault light and message randomly activated with a beeping sound. Additionally, the cruise control was inoperable. The vehicle was taken to the local dealer, and the contact was informed about NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and stated that parts were on back order. The vehicle was n... Read more
Incident date: Sep 15, 2025
The brake actuator and compressor is having repeated problems and causing the brakes to lock up completely while driving both in city and ON THE HIGHWAY. Abs/parking/normal brakes The lights on the dash all start flashing and beeping. ABS / emergency brake / exclamation warning / sliding / lights all on It also caused the speedometer to stop working and most of the lights of the computer part of... Read more
Incident date: Sep 15, 2025
On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead.... Read more
Incident date: Sep 15, 2025
On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead.... Read more
Incident date: Jan 20, 2026
Original inspection and recall was performed on my 6.2 engine on 12/02/25 and the engine failed on 1/15/26 , the vehicle is in the shop awaiting new Engine
Incident date: Jan 20, 2025
Vehicle was brought in for Campaign #25V274000 (6.2liter engine failure) and passed the manufacturer's testing. The oil was changed to a heavier weight with a new filter installed. Appx 770 miles later, the engine suffered a total failure. The engine was replaced under manufacturers warranty.
Incident date: Jan 20, 2026
I purchased a 2024 Tesla Model 3 a little over a year ago. Recently, and after an update, myself, and other drivers in my life, noticed the self-driving feature was malfunctioning - to the point I used the audio reporting feature to report this problem twice to Tesla. The car would veer off the road when flasing lights appeared and would jerk suddenly for no reason when it thought there was a obst... Read more
Crash
1 injured
Incident date: Jan 20, 2026
Vehicle rear-ended at high rate of speed. Impact included rollover. Driver was buckled but seatbelt and/or seat failure and no air bag deployment for either occupant. Serious bodily injury occurred. Vehicle on hold pending further police investigation and scene reconstruction by multiple agencies.
Crash
2 injured
Incident date: Nov 27, 2024
Unknown. Intermittently when merging into highway traffic from the onramp, the truck will stall and I will lose acceleration. There will be a loss in power and the truck speed will not change. instead it will just coast with no ability to change speed. I have owned the truck for 1 year and 3months. I advised the dealer and they can not duplicate the issue.
Incident date: Jan 18, 2026
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experi... Read more
Incident date: Jul 1, 2025
The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed but traveled down to the floorboard. The brake warning light blinked, and the message to “Pull Over to a Safe Area” was displayed. The vehicle was coast... Read more
Incident date: Jan 16, 2026
The contact owns a 2018 GMC Acadia. The contact stated that while starting the vehicle and attempting to shift into park, the vehicle failed to recognize that the transmission was in park(P). There was no warning light illuminated. The contact stated that several attempts were required to shift the vehicle into park(P) to turn off the vehicle. The contact further stated that on other occasions, th... Read more
Incident date: Jul 4, 2024
The rear left side of vehicle bolt sheared off the top tension link causing damage to knuckle, axel and tie rod.
Incident date: Jan 9, 2026
I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full re... Read more
Incident date: Jan 9, 2026
The auto stop/start "feature" does not work properly. When it malfunctions, the vehicle goes into Park and requires to be turned off and back on again. This happened to me coming out of my neighborhood at a yield sign. I stopped very briefly as it was a Yield sign. The engine shut off and it threw a MIL. I had to turn it off and back on. I took it to the dealer who said they did a flash upgrade an... Read more
Incident date: Jan 8, 2026
There are 2 components of the vehicle that I believe are malfunctioning. The first component would be the brake system. At first the problem presented itself when going down a parking garage it was approximately 5 miles an hour while applying the brake and the brake suddenly got stuck and really sticky, I had to apply extreme pressure to the brake to get the vehicle to stop completely. It was only... Read more
Incident date: Jan 20, 2026
I WAS IN A ACCIDENT SEVERE ENOUGH TO DEPLOY ALL AIR BAGS BUT MY STEERING WHEEL, I WENT TO GENESIS WITH THE ISSUE AND THEY INSPECTED THE CAR WHEN THEY EDR REPORT CAME BACK EVERYTHING MATCHED BUT THE MODEL OF THE CAR IT COMES BACK TO A GV80, ON MY GENESIS APP MY CAR COMES BACK AS A G90, MY CAR IS A GENESIS G80 THE MATTER CONCERNS CONFLICTING VEHICLE INDETIFACTION DATA ACROSS MULTIPLE OFFICIAL GENESI... Read more
Crash
2 injured
Incident date: Jan 20, 2026
The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more
Incident date: Jan 20, 2026
Unable to secure infant in seat to achieve proper tightness using "pinch" test. Baby weighs >4 pounds. Has happened with 2 babies in my practice as a CPST and RN where unable to achieve tightness. Low birth weight pillow and infant insert in place in both occurrences.
Incident date: Jan 20, 2026
The contact owns a 2018 Ram 3500. The contact stated that while servicing the vehicle, it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded ... Read more
Incident date: Dec 19, 2025
The contact owns a 2018 Ram 3500. The contact stated that while servicing the vehicle, it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded ... Read more
Incident date: Dec 19, 2025
The rearview camera intermittently fails when the vehicle is shifted into reverse. The image flickers, becomes distorted, upside down, or goes completely blank. This is a known issue covered under Recall #59C, but the dealer stated there is currently no available remedy. The failure makes backing up unsafe and unpredictable.
Incident date: Jan 17, 2026
The contact owns a 2024 Honda CR-V. The contact stated that while attempting to park in a parking space, the vehicle suddenly accelerated and crashed into a 2012 Cadillac in front of her. There were no reported injuries, fire, air bag deployment, or police report filed. There were no warning lights illuminated. The vehicle was driven to an auto body shop. The local dealer was contacted, who refer... Read more
Crash
Incident date: Aug 14, 2025
Heater won’t work in the back, there is a TSB created but no fix, I have 4 kids, 2 being small babies and you guys can’t fix it TSBPIT6373
Incident date: Aug 14, 2025
Anti lock brake module went out on my 2017 ram 1500. Dealerships do not have them in stock. From research it is a common problem for these years but only 2018 and up 1500's are recalled. Even if ai pay for the part the dealerships say they can't even get one. This is an enormous safety issue
Incident date: Jan 2, 2026
We have a 2016 Acura MDX. The connecting rod bearing caused the engine to be damaged, resulting in a knocking noise, and decreased engine output. This resulted in the engine needing to be replaced. The reason for the engine failures was the exact issue in NHTSA Recall 23V-751. While our vehicle is the same year, make and model of the recall, we are being told that because our manufactured dat... Read more
Incident date: Oct 28, 2025
Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning
Incident date: Jan 14, 2026
Driving at 35 mph in traffic and the RPMs started to increase to 3500rpm and vehicle started to slow down inevitably putting me into Reduced Acceleration..limp mode. Truck would not shift into Reverse either once I could safely merge out of traffic and put into park. Very very dangerous and scary situation.
Incident date: Dec 23, 2025
Passenger dash has cracked some and dash is very very sticky..why has this happened..I feel if airbag had to deploy it would not because of this situation
Incident date: Mar 28, 2025
New vehicle was delivered from the factory with an inoperable seat belt. After removing a trim piece, I found the seatbelt wrapped around several trim clips inside the pillar.
Incident date: Nov 14, 2024
I took my vehicle into Roswell Infiniti to repair/replace the engine bearings as instructed on the recall notice and as it has been making noises and I have experienced rough driving. The workers did not repair or replace the bearings. And when I reported rough driving and problems with the engine, they offered to charge me $175 for a diagnostic fee. The engine is still driving rough and making kn... Read more
Incident date: Nov 14, 2024
While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ⚠️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service elect... Read more
Incident date: Jan 14, 2026
There are widespread reports of the O ring seals on the radiator and heater hoses failing and causing coolant leaks. These leaks are significant enough to render the vehicle inoperable and with no cabin heating or cooling. This could lead to life-threatening situations in adverse weather conditions. It could also create dangerous roadside failure situation in heavy traffic, particularly on interst... Read more
Incident date: Oct 10, 2025
It was snowing lightly/moderately, and prior to driving, the windshield was cleared with snow and the wipers set to Low. Once driving began, the wipers stopped working on multiple occasions for a brief period each time, before resuming on their own. During the period that the wipers stopped, the snow accumulation on the windshield caused poor visibility and potential danger to our car as well as o... Read more
Incident date: Jan 17, 2026
The car has been burning oil for about two years . Noticed when my oil was changed by my mechanic , he told me oil level was about a quart low . Since that time I have had to add oil every 1000 miles . Approximately 4 quarts between oil changes , which I have done every 5 to 6 thousand miles . I have read that many other people have had same problem. This is a 2020 Tucson, Unlimited Model . Which ... Read more
Incident date: Jan 2, 2026
Unknown, my ESP KEEPS Coming trying to see if it’s recall
Incident date: Jan 17, 2026
I was stopped and went to pull out of the gas station. With my foot on the throttle I pull out. And it would not accelerate. I had to pump the gas pedal I almost got hit by oncoming traffic due to the lack of acceleration this has happened multiple times Very dangerous