Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: May 10, 2026
I am reporting a transmission safety problem with my 2016 Ram 2500 Cummins that began shortly after FCA campaign U29 was performed. Before the recall work, the transmission and original solenoid were functioning normally. I had no transmission symptoms, warning lights, or transmission codes. The dealership performed U29 and replaced the transmission solenoid May 4-6, 2026. I picked the truck up M... Read more
Incident date: Aug 30, 2026
The contact owns a 2026 RAM 1500. The contact stated that while the vehicle was turned off, an attempt was made to open the front passenger door and both rear doors manually and with the key fob; however, the doors failed to unlock or open. The vehicle was restarted, but the doors remained unresponsive. After sitting for approximately 15-20 minutes, the front passenger door and both rear doors wer... Read more
Incident date: Jul 15, 2026
I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle... Read more
Incident date: Jul 15, 2026
I am submitting this formal complaint regarding my Ram 1500, which I purchased from Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram less than one year ago. Despite the vehicle being relatively new to me, I have experienced multiple serious electrical and safety-related failures, including non-functioning power windows, air conditioning, horn, infotainment/display screen, backup camera, and vehicle... Read more
Incident date: May 1, 2024
Rack and pinion/steering assist failed it is available for inspection and has not been repaired. My safety was put at risk along with the general public I was driving about 40 mph when all of the sudden I lost power assist I initially thought the engine stopped so I pulled off as best I could with no shoulder in that section of road. I sat there in the road for a minute until I figured out the eng... Read more
Incident date: Jul 16, 2026
While attempting to pass traffic the truck did not want to shift above or down from 4th gear. This has happened twice now and both times I had to pull over and restart the truck. My safety was put at risk due to lack of propulsion, high rpm of the truck to maintain speed before pulling over. Check engine light came on both times. Although there appears to be a lack of NHTSA reports, I have been sh... Read more
Incident date: Aug 27, 2026
I had gone into my local Walmart after work and turned the truck off. After I came back out and turned the truck on, my power steering had gone out completely.
Incident date: Aug 29, 2026
Power steering failing intermittently while driving, usually at low speeds.
Incident date: May 31, 2026
When it rains, the ESC, ABS and check engine lights come on. 4WD capability and is disabled and rear backup stopping is disabled. Steering becomes rough like it is locked in 4WD High but once dried out that goes away, and all lights except check engine light goes out. Mechanic reset codes and the next time it rains the scenario repeats itself.
Incident date: Nov 17, 2024
I am filing a formal complaint regarding m y 2018 Ram 2500 which is subject to safety recall 24V-896 for a defective anti-lock brake system module and hydraulic control unit. This critical safety recall was issued in November 2024 and as of today 8/29/2026 it has been nearly two years, and the manufacturer (Stellantis/FCA) has failed to provide a remedy. My vehicle currently displays warning light... Read more
Incident date: Sep 25, 2025
I bought my 2026 RAM in Sept 2025. RAM knew about the recall but didn’t announce it until Feb 26. I found that out after I purchased it. The trailer brake module is faulty as you know. I bought it to replace my 2017 RAM that also had an unrepaired recall. I have a camper I would like to use but I am afraid to pull it. I call every week to check availability of parts. So far nothing. The ... Read more
Incident date: Aug 28, 2026
As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidl... Read more
Incident date: Aug 28, 2026
As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidl... Read more
Incident date: Aug 28, 2026
As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidl... Read more
Incident date: Aug 28, 2026
The contact owns a 2022 Ram ProMaster 1500. The contact stated while reversing, the steering wheel failed to turn in the intended direction and jerked, the forward collision avoidance warning light illuminated, and the transmission failed to shift into reverse(R) or neutral(N). Several unknown warning lights later illuminated. The contact stated that the failure was a known issue. The contact sta... Read more
Incident date: Aug 14, 2026
While driving on I 75 steam began coming through our vents while we were 50 miles from home. There was also a very strong smell of coolant, which gave everyone headaches and made them feel nauseous. After taking it to a shop. We found that it was the heater core that had began leaking. after doing some research, I found out that this is a common problem, even with vehicles of low mileage. I unders... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Jan 15, 2025
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated and flashed, accompanied by an audible chime, which disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. Additionally, a software update was performed for the rearview came... Read more
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
Incident date: Aug 28, 2026
The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the vehicle. The vehicle was taken to a dealer, where it was diagnosed that a piece of plastic near the ... Read more
Incident date: Aug 17, 2026
I purchased a new 2026 Ram 1500 Rebel Crew Cab 4x4 from the John Heister Dodge Ram dealership, in [XXX] on XXX. The following day, I day i was notified of an open safety recall (NHTSA 26V-531) affecting the vehicle's rear visibility/backup camera system, which under certain conditions may fail to display the rearview image during a backing event. I later confirmed that this recall was posted on XX... Read more
Incident date: Aug 17, 2026
I purchased a new 2026 Ram 1500 Rebel Crew Cab 4x4 from the John Heister Dodge Ram dealership, in [XXX] on XXX. The following day, I day i was notified of an open safety recall (NHTSA 26V-531) affecting the vehicle's rear visibility/backup camera system, which under certain conditions may fail to display the rearview image during a backing event. I later confirmed that this recall was posted on XX... Read more
Incident date: Oct 22, 2025
The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wir... Read more
Incident date: Oct 22, 2025
The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wir... Read more
Incident date: Oct 22, 2025
The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wir... Read more
Incident date: Apr 1, 2026
The contact owns a 2015 Ram 1500. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled while driving. After restarting the engine, the vehicle failed to accelerate as intended and would not exceed 15 MPH. The vehicle was taken back to the dealer, where it was diagnosed that the fuel pump and the fuel tank had faile... Read more
Incident date: Apr 1, 2026
The contact owns a 2015 Ram 1500. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled while driving. After restarting the engine, the vehicle failed to accelerate as intended and would not exceed 15 MPH. The vehicle was taken back to the dealer, where it was diagnosed that the fuel pump and the fuel tank had faile... Read more
Incident date: Apr 1, 2026
The contact owns a 2015 Ram 1500. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled while driving. After restarting the engine, the vehicle failed to accelerate as intended and would not exceed 15 MPH. The vehicle was taken back to the dealer, where it was diagnosed that the fuel pump and the fuel tank had faile... Read more
Incident date: Aug 27, 2026
There is an active recall on my vehicle related to anti-lock brake system with no remediation plan at the moment due to a part shortage. My vehicle is displaying anti-lock brake service warnings several times during drives which ultimately go away. I'm being told that the warnings are tied to the recall. How can I get the issue remediated without any support from the recall? This seems very da... Read more
Incident date: Aug 27, 2026
There is an active recall on my vehicle related to anti-lock brake system with no remediation plan at the moment due to a part shortage. My vehicle is displaying anti-lock brake service warnings several times during drives which ultimately go away. I'm being told that the warnings are tied to the recall. How can I get the issue remediated without any support from the recall? This seems very da... Read more
Incident date: Nov 27, 2024
The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control warning lights illuminated. On one occasion, while approaching a traffic light and attempting to brake, a total brake failure occurred, causing the vehicle to travel through the intersection. The failure was not preceded by a warning light; however, the ABS and cruise control... Read more
Incident date: Aug 28, 2026
While actively driving the vehicle on roadways the vehicle began initiating a software update without any approval prompt request to confirm OK to begin the update. The backup camera, radio, SOS and driver assistance features were unavailable during the update, and the update screen stated "Vehicle should not be driven, and should remain in PARK or with parking brake engaged". Problem has not been... Read more
Incident date: Jul 1, 2026
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the traction control, ABS, and check engine warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the electronic brake module failed and needed to be replaced. The vehicle was not repaired. After retrieving the vehicle, the failure worsened, and the vehicle would not stop pro... Read more
Incident date: Aug 25, 2026
Air bag light on. Needed temp start
Incident date: Aug 25, 2026
Air bag light on. Needed temp start
Incident date: Jun 25, 2026
A ton of 2013 ram 1500’s are having ABS module problems or needing repairs. Very unsafe to travel without it working properly. Unable to get a new part because Mopar discontinued making them. For what reason? I think this is the exact reason. Something needs to be done about it. To many reports of ABS modules being broken or not working/ functioning properly. Mine is broke and can not find a rep... Read more
Incident date: Aug 14, 2026
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
Incident date: Aug 14, 2026
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
Incident date: Aug 14, 2026
At a red light, the truck flashed all lights then refused to move. I tried to put the truck in park and turn it off and back on again but it didn't ever turn on again. The truck was towed to the dealer 13 days ago now. They fixed all safety recalls but it didn't resolve the issue and the truck still will not drive. The manufacturer is refusing to repair what the dealer believes to be the issue.
Incident date: Nov 12, 2025
My vehicle has experienced a serious and extremely dangerous loss-of-propulsion condition on three separate occasions. The first time this happened, my RAM only had 4,513 miles on the odometer. I addressed this issue with my Carl Burger Dodge advisor in writing when I dropped it off and asked him to call me about it, but he never did. He also did not add anything I mentioned on my departure paperw... Read more
Incident date: Nov 12, 2025
My vehicle has experienced a serious and extremely dangerous loss-of-propulsion condition on three separate occasions. The first time this happened, my RAM only had 4,513 miles on the odometer. I addressed this issue with my Carl Burger Dodge advisor in writing when I dropped it off and asked him to call me about it, but he never did. He also did not add anything I mentioned on my departure paperw... Read more
Incident date: Nov 12, 2025
My vehicle has experienced a serious and extremely dangerous loss-of-propulsion condition on three separate occasions. The first time this happened, my RAM only had 4,513 miles on the odometer. I addressed this issue with my Carl Burger Dodge advisor in writing when I dropped it off and asked him to call me about it, but he never did. He also did not add anything I mentioned on my departure paperw... Read more
Incident date: Nov 27, 2024
I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. H... Read more
Incident date: Nov 27, 2024
I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. H... Read more
Incident date: Nov 27, 2024
The contact owns a 2018 RAM 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The contact stated that while driving, the Anti-Lock Braking System (ABS) warning light illuminated due to an ABS failure, causing the brakes to seize. The vehicle was taken to a dealer, who confi... Read more
Incident date: Aug 27, 2026
The vehicle has an active recall open on it (confirmed by local dealership, NHTSA webform, and directly with Ram/Stellantis) that was opened in 2024 and currently has no remedy available. The vehicles brake HCU fails causing loss of ABS/brake control, this unit has actively began alerting of intermittent ABS failures while in operation. We have pulled this vehicle out of service due to safety co... Read more