Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Jan 24, 2026
Multiple times at random the vehicle will display an alert on the dash that the 4X4 system, anti lock breaks, adaptive breaking as well as forward and rear collision sensors and cruise control are all disabled. This has happened 5 times now. I have taken the vehicle into the dealership and they stated that the rear Wheel Speed Sensors" were bad and replaced them. Since the wheel sensors have bee... Read more
Incident date: Jan 2, 2026
Multiple times at random the vehicle will display an alert on the dash that the 4X4 system, anti lock breaks, adaptive breaking as well as forward and rear collision sensors and cruise control are all disabled. This has happened 5 times now. I have taken the vehicle into the dealership and they stated that the rear Wheel Speed Sensors" were bad and replaced them. Since the wheel sensors have bee... Read more
Incident date: Jan 16, 2026
Hesitate to change gears properly. Engine stalling. RPM will rive up. Sounds like the transmission wants to slip.
Incident date: Jan 16, 2026
As many other dodge ram owners are also experiencing anti lock brake control module internal electronic failure. Abs, traction control, and brake warning lights are all on on the dash so abs and traction control are disabled the 4 wheel drive won't function due to this either. Abs has fault code c2200-49 diagnosed at a local facility with fix finder diagnostic and doesn't seem to be any available ... Read more
Incident date: Oct 24, 2025
There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue but no recall yet. My car has only 28k miles.
Incident date: Oct 24, 2025
I own a 2022 Ram 1500 with a 5.7-liter V8 equipped with the eTorque (mild hybrid) system. On October 24, 2025, at approximately 1:30 p.m., I was driving southbound on I-25 when the battery warning light illuminated, followed by several other warning indicators on the dashboard. Shortly thereafter, the dashboard went completely dark, and I suddenly lost power steering. At that point, the truck was... Read more
Incident date: Oct 24, 2025
I own a 2022 Ram 1500 with a 5.7-liter V8 equipped with the eTorque (mild hybrid) system. On October 24, 2025, at approximately 1:30 p.m., I was driving southbound on I-25 when the battery warning light illuminated, followed by several other warning indicators on the dashboard. Shortly thereafter, the dashboard went completely dark, and I suddenly lost power steering. At that point, the truck was... Read more
Incident date: Dec 5, 2025
The right bank lifters collapsed this was back in January of 2020. The right bank lifters were replaced haven't had any issues with the lifters since I did however deactivate DFM and auto stop start and I know that is why there hasn't been any more lifter issues. This complaint was way overdue I should have done it years ago.
Incident date: Jan 23, 2026
Drivers side, front seatbelt buckle is not latching properly without multiple attempts. Release latch seems to stick when depressed to release the belt, so then will not latch the next time it is inserted.
Incident date: Jan 23, 2026
Upon purchasing the vehicle I noticed the windows do not go down and up properly but rather get stuck in both the down and up position. I consider this a hazard because I'm the event of an accident if the website is the only way out it does not operate and also when driving the ability to wind up your windows keeps you safe from dangerous persons who may be inclined to reach through the window to ... Read more
Incident date: Jan 16, 2026
The engine cylinder head developed a crack causing coolant leak, causing the coolant system to lose fluid. The leak originated from a hairline crack in the cylinder head, which has been confirmed by an independent, certified mechanic. The vehicle remained drivable initially, but a loss of coolant could lead to engine overheating, and catch on fire or smoke creating a potential safety hazard for th... Read more
Incident date: Jan 23, 2026
After a few hundred mile trip we stopped at a gas station, put it in park but left the vehicle running. After about 5 minutes of idling put it in reverse and everything acted as normal. Shifted into drive and there was no power to the engine. Was able to get the truck moving before seeing that the transmission was stuck in 7th gear. Shortly after the check engine light came on. Pulled over an... Read more
Incident date: Apr 25, 2025
Odometer Fraud. The contact purchased a 2010 Hyundai Santa Fe. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 142,000. It was later discovered, during a VIN check, that the mileage was 223,000. The mileage was last recorded in June 2025. The local Police Department was notified of the fraud. However, due to ... Read more
Incident date: Apr 25, 2025
The warning lights on the dashboard come on when driving. ABS, VSC, 4WD, automatic emergency braking etc. are all shut down when this happens. The lights may stay on for a few days or turn off at the next restart with only a check engine light remaining on. It has been back to two different the Ram dealer for repairs 4 times for this issue. Starting out on 04/25/2025 at 419 miles, the last time wa... Read more
Incident date: Apr 25, 2025
The warning lights on the dashboard come on when driving. ABS, VSC, 4WD, automatic emergency braking etc. are all shut down when this happens. The lights may stay on for a few days or turn off at the next restart with only a check engine light remaining on. It has been back to two different the Ram dealer for repairs 4 times for this issue. Starting out on 04/25/2025 at 419 miles, the last time wa... Read more
Incident date: Dec 31, 2025
2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ Tesla is charging for replacement despite known EPB defect and recall affecting 2016 Model X vehicles. This is a safety-related braking issue.
Incident date: Dec 31, 2025
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
Incident date: Dec 31, 2025
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
Incident date: Nov 5, 2025
Subject: URGENT: Investigation Request – Systemic Loss of Propulsion in Jaguar Land Rover (JLR) Vehicles (2017–2026). 1. Description of Defect I am formally reporting a critical, life-threatening safety defect involving the Powertrain Control Module (PCM) and the Fuel Pump Driver Module (FPDM) in Jaguar Land Rover (JLR) vehicles. These modules suffer from spontaneous software "resets" or ... Read more
Crash
4 injured
2 deaths
Incident date: Jan 19, 2026
Since purchasing this vehicle brand new off the truck, we have had it back at the dealership multiple times ,we've taken it for the plug in console not working for firesticks, a sensor not working on the passenger side door and claiming it to be open, the sliding door not working correctly, the doors locking and refusing to unlock, battery draining, ac not working, stalling, dying at lights, slamm... Read more
Incident date: Jan 19, 2026
While driving in 4x4 on a snow covered road, the truck simultaneously got a check engine light as well as several other error messages to include service required to the emergency braking and the trailer brake controller. At the same time, the full exhaust brake engaged without any driver input and caused a sudden slowing of the truck's tires on a slippery surface. The owners manual specifically w... Read more
Incident date: Jan 19, 2026
While driving in 4x4 on a snow covered road, the truck simultaneously got a check engine light as well as several other error messages to include service required to the emergency braking and the trailer brake controller. At the same time, the full exhaust brake engaged without any driver input and caused a sudden slowing of the truck's tires on a slippery surface. The owners manual specifically w... Read more
Incident date: Jan 13, 2026
I was driving my truck home on 01/22/26 and experienced a lack of acceleration and smelled oil. I got the truck home and looked under the hood. I noticed a collapsed rubber hose leading from the air intake box to the air intake of the turbo. I removed the air filter, which is practically new, and noticed no restrictions. At this point, I am trying to get it to the dealer to check for any additiona... Read more
Incident date: Jan 13, 2026
The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge ... Read more
Incident date: Jan 13, 2026
The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge ... Read more
Incident date: Dec 23, 2025
I have been adding oil to this engine excessively for more than 3 years..I have had appointments with the dealer where they flat out told me bring it back when the engine fails.i finally got N appointment and was told the engine needed to be replaced.that was 2 weeks ago..they are now denying the claim...have had my car for 2 weeks..no loaner..and decided to deny what they told me
Incident date: Mar 10, 2025
While driving, have had the engine of my 25 Sorento Hybrid stop working. An emergency notice comes on the screen (see photo) stating to pull over safely. The hybrid system error message has come on 4-5 times in the last month. The vehicle will not drive more than 15-20 miles per hour and has virtually no acceleration making it very dangerous to drive in or around high speed/traffic areas. Took it ... Read more
Incident date: Jan 22, 2026
Point 1)CVVT pin was sheared off. Not available for inspection, was replaced and discarded by KIA. Point 2)The vehicle had a rough start and stalled out while stopping. Had to have the car towed to the dealership. Point 3) UNKNOWN Point 4) No Point 5) The Check Engine Light would come on and off randomly. Code P0017 & P0016 would come up as pending when the engine light was on.
Incident date: Dec 24, 2025
My Jeep does not charge when plugged in. I've had it at the dealership 6 times in the past 2 years and they are unable to fix this. There is a current recall. I am advised to not charge the vehicle, don't park near structures, don't park near other cars. I have no street parking in the village of Fairport during winter. I'm a teacher at an elementary school and there's no where to park away f... Read more
Incident date: Jan 19, 2026
The windshield cracks and chips very easily. Long crack lines develop after windshield obtains a small chip from a small rock. This is the third windshield replacement in a year’s time. Windshield is too thin and could create a dangerous situation. Reported to my auto insurance company. Other Genesis GV 70 owners have reported similar problems
Incident date: Dec 29, 2025
My Acura service department notified me at my last oil change that they discovered (accidentally) my transmission / transfer case is damaged and is not transferring power to the rear wheels, rendering the vehicle as 2 wheel drive only. This requires a total replacement costing $16,000 +/-. My research indicates this is likely caused by a faulty splined shaft inside the transmission-transfer case a... Read more
Incident date: Jul 10, 2025
Power steering failed on two seperate occasions. Both times i was moving at a slow rate of speed and was able to safely exit the roadway. Both times check power steering warning light came on after the fact. I feel this is a real safety issue. This vehicle only has 27000 miles on it
Incident date: Jul 10, 2025
I have a abs, E brake and traction control light on I'm my dash. It will not let me use cruise control or any of the 4 wheel drive options. This has been going on now for a month. I've called my Dodge dealership and others. I have been on Internet looking for replacement parts none to be found. The Dodge dealership where I got my truck from said the needed over 100 and can't get them. I've tried e... Read more
Incident date: Jan 21, 2026
I was driving when an "Electrical Fault Detected" warning came on. The car's instructions were to pull over as soon as possible, as the car's electrical system was draining the battery and the car could shut down within a few miles. We had the car towed to a repair shop where they ran tests on the car and replaced the battery. This did not fix the issue, and they came back a day later to find the ... Read more
Incident date: Jan 21, 2026
For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respon... Read more
Incident date: Jan 21, 2026
For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respon... Read more
Incident date: Jan 21, 2026
The EV had a “Engine Control Error” and suffered engine failure on Jan 6th 2026 at 5:17pm. It happened out of nowhere without any warning at low speed.
Incident date: Dec 1, 2025
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the cabin became foggy, and the contact noticed that there was smoke coming from between the sliding window and the rear passenger's side window. The contact pulled over to the side of the road and turned off the vehicle. The contact then heard an abnormal gunshot like sound coming from the rear passenger's ... Read more
Incident date: Aug 21, 2025
The instrument panel completely failed It went blank with no warning Lost access to critical driving information It creates a serious safety risk There is a known recall for the same issue, but my VIN was excluded
Incident date: May 20, 2024
Shortly after purchasing the vehicle, I experienced a sudden and severe brake system failure that created an immediate safety hazard. While driving at low speed, the brake pedal traveled to the floor with little to no braking response. The vehicle could not decelerate normally and required significantly increased stopping distance, placing me and other motorists at risk of a collision. Following ... Read more
Incident date: May 20, 2024
The contact owns a 2014 Ram 1500. While driving approximately 70 MPH, the vehicle went into LIMP Mode, and the check engine warning light and the throttle control warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic and was diagnosed with turbocharger failure. The vehicle was then taken to a dealer; however, the vehicle was not repaired. The manufactu... Read more
Incident date: Dec 18, 2025
Driving and smelled a strong odor of burning rubber and engine started to make a strange noise, causing engine to stop then hesitate and jump .
Incident date: Dec 18, 2025
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however... Read more
Incident date: Dec 15, 2025
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 25 MPH, the vehicle started jerking abnormally. There were no warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the failure was due to the torque... Read more
Incident date: Jan 6, 2026
When turn signal is engaged (left, right, or hazard,) the normal turn signal sound randomly changes pitch and tone. This is an intermittent problem. Dealership has updated software which did not fix the problem. The signal lights work but the sound makes it seem as if there is a warning other than a normal turn signal sound. There are at least two social media posts about this exact issue on a 202... Read more
Incident date: Nov 15, 2024
2014 Ford Escape backup camera work intermittently and says it needs repaired. Not under the current and verified with the dealership that it would be over $600.00 fix possibly. This should be included under the current recall as it seems to be a computer malfunction or a coincidence that it started roughly around the same time that current recall has been in effect. Dangerous after relying on ... Read more
Incident date: Jan 21, 2026
Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudd... Read more
Incident date: Jan 10, 2026
The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was re... Read more
Incident date: Jan 10, 2026
The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was t... Read more
Incident date: Dec 24, 2025
Issue: Oil consumption/ low oil pressure indicator or check engine light did not go on. Was driving kids to school and on my way home I heard a loud rattling sound. Pulled over and had it towed. Shop said it didn't have oil, it was dry as a bone. We do regular oil changes every 5k miles and there are no oil leak spots on driveway or in garage. No oil light came on, no check engine light. Hoping t... Read more