Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Jan 21, 2026
Replaced the frozen suspension last year. Now that it’s cold again, similar codes are being thrown with new ones: Service Trailer Brake System, Service Air Suspension System, Service Electronic Braking System. To note, I’ve had a “Check Fuel Cap” code for years. It’s tied to 3 sensors along the fuel tank and absolutely nothing to do with the fuel cap itself. For the air suspension sensor... Read more
Incident date: Dec 31, 1969
Rear wheel lockup event in traffic while towing 24000lb 5th wheel on freeway. Vehicle was limped to a dealer, diagnosed as a transmission valve body failure. Repair took over 1 month stranding us over 1500 from home while on a trip.
Incident date: Dec 31, 1969
I was driving my truck today. I went to turn on cruise control and as I got to the mileage that I wanted, I hit set and then after I hit set about a half mile down the road a truck after wanted to lose power and then allowed bang from the transmission then it did it again bang I turned the cruise control off. I pulled over and I looked it up and it told me do not use the cruise control again and t... Read more
Incident date: Dec 31, 1969
I was driving my truck today. I went to turn on cruise control and as I got to the mileage that I wanted, I hit set and then after I hit set about a half mile down the road a truck after wanted to lose power and then allowed bang from the transmission then it did it again bang I turned the cruise control off. I pulled over and I looked it up and it told me do not use the cruise control again and t... Read more
Incident date: Jan 30, 2026
I was driving my truck today. I went to turn on cruise control and as I got to the mileage that I wanted, I hit set and then after I hit set about a half mile down the road a truck after wanted to lose power and then allowed bang from the transmission then it did it again bang I turned the cruise control off. I pulled over and I looked it up and it told me do not use the cruise control again and t... Read more
Incident date: Jan 30, 2026
1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk because the wheel would not turn while driving home and I was almost involved in a crash. 3. No, the problem has not been reproduced due to the wheel not turning efficiently and it happened for the first time today while driving. It has not been inspected 4. No it has not been inspe... Read more
Incident date: Jun 2, 2025
It feels like the steering is pulling me off the road sometimes. It takes a lot of effort to recorrect the steering
Incident date: Jun 2, 2025
Dash warnings for abs / traction control flicker on and off steadily. Every time the warnings come off it kicks off cruise control. I live in often snowy conditions and I worry that steadily changing traction control systems will absolutely be dangerous. Not to mention the frustrating noises of the alerts coming on Avery few seconds. As I was told by my dealer, this recall has been out there s... Read more
Incident date: Jan 30, 2026
About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls to Parks Toyota were ineffective. Now the entire hood has pervasive cracks. The hood needs to be removed, sanded & painted with a more substantial, long-lasting paint. The paint used is supposed to contain an additional clear coat for protection.
Incident date: Jan 30, 2026
The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V695000 (Back Over Prevention. The contact stated that the A-pillar trims were cracked and loose. The contact stated that the rear-view camera operated as designed; however, there was no audible chime while the camera was operational. The local dealer was contacted for up... Read more
Incident date: Jan 30, 2026
Head gasket blew randomly. Just hit 100,000 miles. I was on the highway and my speed just started to decrease 65 to 35
Incident date: Jan 30, 2026
I have been in for the recall about stalling engine. After doing the recall the problem still remains. My engine has stall 3 different times after said recall. Also seeing online there has been many people complaining about the same problem. Dodge should look into the problem with a different recall out there. This is dangerous.
Incident date: Jan 30, 2026
The contact owned a 2018 Tesla Model X. The contact stated that while his wife was driving at approximately 17 MPH, the vehicle suddenly made a right turn and crashed into a bridge. No warning lights illuminated. The contact's wife did seek medical attention; however, she sustained minor whiplash. A police report was not filed, but a Police Department did report on scene. Upon further inspection, ... Read more
Crash
1 injured
Incident date: Jul 30, 2025
The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.
Incident date: Jan 12, 2026
The contact owns a 2017 Jeep Cherokee. The contact stated that while his wife was driving approximately 50 MPH, the vehicle went into an unknown mode and made abnormal sounds. The driver pulled over to the side of the road. The driver attempted to park the vehicle, but the gear shifter failed to move to park(P). The driver then turned off the vehicle and was able to shift to park(P). The vehicle w... Read more
Incident date: Jan 28, 2026
Engine failure while on highway traffic in construction zone caused engine shut off, losing power steering and odd braking. I was driving on a split 4 lane highway (2 lanes each direction), with a large ditch median between the directional lanes. My direction had construction cones for several miles limiting traffic to 1 lane, still at a 65 MPH speed limit with heavy semi traffic. The right ... Read more
Incident date: Jan 28, 2026
ABS TRACTION CONTROL LIGHT HAS BEEN ON/OFF SINCE 2020. Can't drive on snow ice due to traction control abs 4-wheel drive doesn't work correct. I almost hit the divider/wall on Interstate 30 on 01/28/26 due from poor braking.
Incident date: Jan 28, 2026
ABS TRACTION CONTROL LIGHT HAS BEEN ON/OFF SINCE 2020. Can't drive on snow ice due to traction control abs 4-wheel drive doesn't work correct. I almost hit the divider/wall on Interstate 30 on 01/28/26 due from poor braking.
Incident date: Jan 24, 2026
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more
Incident date: Jan 24, 2026
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 65-70 MPH, the fuel injectors became inoperable. Several unknown warning lights were illuminated. Additionally, the back over prevention camera was inoperable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repa... Read more
Incident date: Sep 10, 2023
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The message "Service 4WD System" was displayed on the instrument panel. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed wit... Read more
Incident date: Jan 30, 2026
The truck automatically engages the parking brake ONLY when on an incline, never at any other time. I am so used to engaging the parking brake at all other times I also engage it when on an incline. The problem is the truck DISENGAGES the brake automatically after I've engaged it. This has happened multiple times when I've been towing a large boat on a launch ramp or towing my heavy 5th wheel. ... Read more
Incident date: Jan 9, 2026
The contact owns a 2008 Ford Taurus. The contact stated that the front driver's side seat belt had failed to unbuckle and was previously repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously rear-ended on several occasions, and the air bags did not deploy. The contact had sustained severe back injuries that had... Read more
Crash
1 injured
Incident date: Oct 1, 2024
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that ther... Read more
Incident date: Jan 30, 2023
10L1000 transmission, began having problems with delays and harsh gear engagement. Flare shifting and shuddering. Finally starting having transmission overheating issues while towing. I had to make several unsafe stops with a trailer to wait for the transmission to cool down again before continuing to get it home. Saw trans temps up to 240°F on flat land with 40° outside temps. I could smell the... Read more
Incident date: Oct 17, 2024
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.
Incident date: Jan 29, 2026
Unknown or ICCU car constantly has 12v battery probably and requires a jump start 1 to 2 times a month. The dealership can diagnose the issue cause the problem has to happen at the dealership and they can't replicate it. I've left my car there for 2 weeks and they couldnt replicate it. When I get it back, with in 2 weeks the car has the 12 volt issue and then fails. We tried to do what the dealers... Read more
Incident date: Oct 4, 2025
Trailer King RST 235/80R16: six of them on a triple axle boat trailer. Was towing a boat and experienced a blowout on the passenger rear trailer tire, of which we did not hit a pothole or strike debris. It bent the boat trailer fender and damaged several components of the trailer. It was identified by Discount Tire that the passenger side lead tire experienced belt separation, which is a manufactu... Read more
Incident date: Apr 29, 2025
I am the original owner of a 2010 Toyota Tacoma TRD Sport, 4 door, 4WD, with a 6' bed, VIN # [XXX] , with 215902 miles. During the replacement of the leaf springs on 1/27/26, under recall #14V-604, I was informed by the Toyota dealership that installed the leaf springs that there was extensive corrosion on various points on the frame to the point where it was unsafe to drive. The frame has develop... Read more
Incident date: Oct 1, 2025
Driving down the highway at about 50 mph. Went to pass another vehicle and engine shut off. Thank goodness was able to pull to shoulder and get towed to dealer. Could have been a catastrophic situation.
Incident date: Jun 1, 2025
See attached document for complaint.
Incident date: Jun 1, 2025
The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steeri... Read more
Crash
Incident date: Jun 1, 2025
The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steeri... Read more
Crash
Incident date: Jan 28, 2026
At approximately 64,000 miles my engine light came on and I took it to a shop. Cylinder 2 was misfiring so we changed the spark plugs and coils. At 67,000 miles light came on again with same issue and while having my oil changed they noted it was unusually dirty. I changed out plugs and coils again. At 72,000 miles light came on again and I took it to a different shop and learned I had a crack eng... Read more
Incident date: Jan 24, 2026
In May 2025, the EGR (Exhaust Gas Recirculation) valve failed on my 2016 Chevy Volt with approx. 60,000 kms / 40,000 miles on it - that cost me approximately $3,000 to fix. In my opinion that should have been covered under warranty given that it is a common failure point on second generation Volts. Note that the EGR value (OEM - Original Equipment Manufacturer) is a readily available part. In O... Read more
Incident date: Jan 24, 2026
SEE FULL COMPLAINT NOTES IN ATTACHED PDF; SUMMARY HERE (you do not provide sufficient space to provide all info you request) I own a 2019 Ram 1500 4WD Limited (not eTorque). On multiple occasions, the vehicle has unexpectedly shifted out of Drive into Neutral while driving. When this occurs, a warning chime dings and a message on display directs me to “Shift to Park”. The vehicle immediately l... Read more
Incident date: Jan 24, 2026
SEE FULL COMPLAINT NOTES IN ATTACHED PDF; SUMMARY HERE (you do not provide sufficient space to provide all info you request) I own a 2019 Ram 1500 4WD Limited (not eTorque). On multiple occasions, the vehicle has unexpectedly shifted out of Drive into Neutral while driving. When this occurs, a warning chime dings and a message on display directs me to “Shift to Park”. The vehicle immediately l... Read more
Incident date: Oct 29, 2025
I went to pass a tractor trailer on a back country road. When I got around the vehicle, I came up on a curve and had no power steering. Pulled over, shut the Jeep off and problem was “fixed”. I towed it to the dealership the next time it happened and they changed the oil and told me it was out of engine oil causing the problem. It happened last week when I was passing a car, I shut the jee... Read more
Incident date: Jan 29, 2026
TROUBLE WITH THE STEERING ON VEHICLE. STEERING STICKY AND NOT SAFE TO DRIVE
Incident date: Jan 29, 2026
Recall Remedy Failure NHTSA Recall Numbers: 25V-720 (67C) & 25V-552 (59C) I am reporting a failure by FCA US LLC to provide a timely remedy for Recall 25V-720. As of Jan 2026, the remedy remains "under development" since Oct 2025. Specific Safety Concerns for RV Owners: My vehicle is a 2022 Thor Tellaro motorhome. The admitted "Risk of Vehicle Fire" is critical because the vehicle contains propa... Read more
Incident date: Jan 23, 2026
I am filing this complaint regarding a deceptive business practice at Haddad Dodge Kia involving the falsification of official vehicle service records and the mishandling of safety-critical repairs. 1. Verification of Safety Defect: In December 2025, a technician at this dealership confirmed a failure in my vehicle's occupant restraint system (seat belts). Parts were ordered under warranty specif... Read more
Incident date: Nov 1, 2024
The contact owns a 2015 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had... Read more
Incident date: Jan 29, 2026
The contact's friend owns a 2024 Nissan Rogue. The contact stated that when the vehicle was being started, it was observed that the glass on the liftgate had shattered. The contact stated that the vehicle was parked in an apartment complex parking lot and was not near any trees or other vehicles. The contact called a local dealer and was advised to bring the vehicle to the dealer to be inspected; ... Read more
Incident date: Jan 24, 2026
The ICCU has failed. This component was replaced approximately one year ago as part of a recall, but it has failed again. The vehicle is currently parked and cannot be driven until Hyundai provides a replacement part, which may take up to three months. The failure presents a safety concern, as the vehicle can shut off while driving and leave the driver stranded. The Hyundai dealership has confirm... Read more
Incident date: May 1, 2024
Problem started when leaving parking lot. The car started pulling to right. Hard to turn to left. Then the problem stop car will drive normal for a little ways then all of a sudden it will pull to right. Just took it to Honda did the recall on battery and steering to day. Car still has steering issues. It will drive normal for a little ways then all sudden pull to the right. Have to make sure to ... Read more
Incident date: Dec 1, 2025
While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this w... Read more
Incident date: Jan 1, 2022
La transmicion viajaba aproximadamente a 70 millas cuando empeso a regresar los cambios rapidamente adta quedar parado en la carretera sin movimiento apague y volvi a encensenderla y trabajo una ves mas pero asiendo cambios bruscos Aora el dealer no quiso atender el recall disen que se tiene que remplazar la transmicion completa
Incident date: Aug 1, 2025
CV Axle makes a clicking noise whenever vehicle is making a turn from initial stop to acceleration. Vehicle started making noise at or around 7k miles from taking New Car Delivery.
Incident date: Jan 28, 2026
The contact owns a 2022 Hyundai Palisade. The contact stated while driving approximately 30 MPH, the vehicle shuddered and jerked significantly. The check engine warning light was illuminated. Additionally, a message advising of an unknown error was displayed. The contact stated that the check engine warning light started flashing. The vehicle was taken to the dealer several times, and the dealer ... Read more
Incident date: Jan 2, 2026
The 2019 Honda Odyssey experienced an engine failure while driving on the highway in the Chicago area in Illinois. The engine began knocking, then failed completely. It was towed to a local Honda dealer, where the technician noted visible metallic flecks in the oil once drained. No check engine or other warnings occurred prior to the failure.