Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Apr 21, 2026
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted from third gear to first gear. The vehicle was not diagnosed of repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V237000 (Power Train). The approximate failure mileage was 152,900.
Incident date: Jun 30, 2025
I originally brought my vehicle into Mac Haik Dodge in April 2025 for issues with my Air Suspension and 4-Wheel drive control modules displaying on the dashboard of my vehicle. I was advised by Mac Haik's Service department in April 2025 that they were unable to replicate or address the issues with my vehicle after having my vehicle for the 2 days. On 12/29/2025 my vehicle once again displayed the... Read more
Incident date: Apr 14, 2025
On March 13, 2026, just 8 days after purchasing a new 2026 Thor Rize motor coach built on a RAM ProMaster 1500 chassis, the driver-side rear wheel completely detached from the vehicle while traveling approximately 60 mph on Interstate 15 in California. I observed sparks in my rearview mirror and immediately pulled over due to fear of fire, especially given the presence of a propane system. This w... Read more
Incident date: Apr 5, 2026
The engine in my 2021 Kia Sportage failed while being driven at highway speeds on US 131 in Michigan. The car was taken to the closest gas station where the oil was checked and it was determined that 5 quarts were needed to reach the dipstick's full line. The fact that the car had consumed 5 quarts of oil seems to be a major safety concern. I've attached a note with additional information that h... Read more
Incident date: Oct 2, 2025
My Hundai Tuscon 2017 was making a whurring sound on the highway, at which time my RPM's were not going over 3. As I was looking for places to pull over on the highway, I heard a loud 'pop' and then my engine started smoking and an intense rattling ensued to where I could hear a series of parts drop out of the bottom of my car. My car began smoking and the engine completely stalled just in time fo... Read more
Incident date: Oct 2, 2025
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact requested to be removed from the recall distribution list. The local dealer was contacted, and the recall repair was performed. The manufacturer was made aware of the issue. The contact did not experience a failure.
Incident date: Oct 2, 2025
This same incident has happened twice, June of 2025 and more recently March of 2026. My vehicle will essentially have no oil left causing my car to shake while breaking and eventually the car stalls out. The first time this occurred, my vehicle stalled out in the highway and again at a 4 way stop sign. I took it to the Hyundai dealership where an oil change, oil plug and oil filter was replaced. I... Read more
Incident date: Jan 30, 2026
Airbag clock spring has caused my airbag light to illuminate every time the steering wheel is turned there is clicking as well. There has been no reason my airbag lights should be illuminated.
Incident date: Apr 13, 2026
The contact owned a 2022 Mitsubishi Outlander. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle wobbled and failed to respond. The contact stated that upon forcefully depressing the brake pedal, the vehicle responded as intended. There was no warning light illuminated. The failure mostly occurred while driving at highway speeds. The vehicle was ta... Read more
Incident date: Apr 13, 2026
The contact owned a 2022 Mitsubishi Outlander. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle wobbled and failed to respond. The contact stated that upon forcefully depressing the brake pedal, the vehicle responded as intended. There was no warning light illuminated. The failure mostly occurred while driving at highway speeds. The vehicle was ta... Read more
Incident date: Jun 1, 2022
2024 Toyota Tundra 4X4 SR5 CrewMax 6.5, VIN: [XXX] , 28,500 miles. Three distinct, worsening vibration issues affecting separate systems: 1 — Powertrain/Driveline: Significant vibration on initial acceleration, under tow load, and on inclines. Suspected driveshaft carrier bearing, U-joint, or engine main bearing failure. Recall 25V-767 (V35A engine bearing debris, 2022–2024 Tundra) — VIN rec... Read more
Incident date: Aug 1, 2024
The contact owns a 2009 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the ABS control unit indicator light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a communication loss; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact related the... Read more
Incident date: Aug 1, 2024
The contact owns a 2009 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the ABS control unit indicator light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a communication loss; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact related the... Read more
Incident date: Aug 1, 2024
We purchased a used 2020 Hyundai Santa Fe with approximately 105,000 miles. The vehicle has had regular routine maintenance and oil changes. Around 107,000 miles, the check engine light came on and the vehicle simultaneously started running rough. It was diagnosed with a failed valve on the #3 cylinder and now needs a total engine replacement. This issue also coincided with excess oil consumption.... Read more
Incident date: Apr 21, 2026
The contact owns a 2023 Porsche Panamera. The contact stated that while stopped at a red traffic light, the vehicle independently shifted from drive(D) to neutral(N), and the instrument panel failed to display critical safety information. The messages "Speed Limit Display Limited”, “No Navigation Data Available", "Left Taillight Fault - Check Taillight", and "Right Taillight Error”, and “S... Read more
Incident date: Apr 21, 2026
The contact owns a 2023 Porsche Panamera. The contact stated that while stopped at a red traffic light, the vehicle independently shifted from drive(D) to neutral(N), and the instrument panel failed to display critical safety information. The messages "Speed Limit Display Limited”, “No Navigation Data Available", "Left Taillight Fault - Check Taillight", and "Right Taillight Error”, and “S... Read more
Incident date: Sep 20, 2024
Passenger side map light activates and locks on for no reason. This can be particularly disruptive at night. The only way to switch off the light is by cycling the dome lights disruptive and dangerous at night. Light may still activate and lock on for no reason.
Incident date: Sep 20, 2024
It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.
Incident date: Feb 24, 2026
The sunroof wind deflector mechanism on my 2021 Kia Telluride failed due to what appears to be a known defect. The passenger side wind deflector arm broke off and upon trying to close the sunroof it made grinding noises. This caused the sunroof to malfunction and created a situation where the sunroof could not operate properly and is now stuck open. Kia has acknowledged issues with this compone... Read more
Incident date: Feb 24, 2026
Purchased CPO 2/28/24. Water intrusion defect manifested 5/28/24 (3 months) with electrical failures and dampness odor. Active leak discovered 9/25 - water leaked onto passenger during operation. CHILD HEALTH EMERGENCY: My daughter required THREE emergency room visits for severe allergic reactions after riding in vehicle - suspected mold/biological contamination from water intrusion. MANUFACTUR... Read more
Incident date: Feb 24, 2026
Purchased CPO 2/28/24. Water intrusion defect manifested 5/28/24 (3 months) with electrical failures and dampness odor. Active leak discovered 9/25 - water leaked onto passenger during operation. CHILD HEALTH EMERGENCY: My daughter required THREE emergency room visits for severe allergic reactions after riding in vehicle - suspected mold/biological contamination from water intrusion. MANUFACTUR... Read more
Incident date: Apr 8, 2026
The windows stopped working. Only the driver’s window still goes down and if it does go down, it often won’t go back up. If there was an accident and windows were the only escape option, you would probably be trapped in the vehicle. It has not been looked at, because I cannot afford to fix it. I do know other acadia owners that have the exact same problem.
Incident date: Apr 8, 2026
Vehicle was serviced in 2025 for an electrical issue impacting multiple electrical components of car. Approximately one year later the car is back in the shop for both an electrical issue causing lane departure and now lane keep assist to trigger an error. I was told by the local dealership that it is likely related to an electrical module underneath the bumper of the rear of the car. The dealer i... Read more
Incident date: Apr 17, 2026
Vehicle slow cranks when engine is being turned on. When driving and rpm reaches over 2000, vehicle stalls and puts the owner at risk of crash or injury. All warning lights are turned on. Safety is at risk due to the vehicle stalling It has been confirmed by an independent service center. The Honda dealership has refused service and refused on honoring recall due to VIN not listed on recall num... Read more
Incident date: Apr 17, 2026
Not sure if this is electrical or engine related.... The vehicle has experienced multiple instances (6 times) of unexpected engine shutdown while driving, including a recent event while turning off a major roadway. During these incidents, the vehicle loses power and displays the message: “Engine Off – Shift to P or N then start engine” This creates an immediate and dangerous situation, ... Read more
Incident date: Jan 19, 2026
Vehicle: 2025 Chevrolet Traverse On [XXX] at approximately [XXX], while driving south on [XXX] , my vehicle suddenly shut off without warning resulting in a complete electrical failure. During this event, I lost the ability to accelerate, activate hazard lights, unlock doors, open or close windows, or use the OnStar system. The vehicle restarted briefly but then shut off two additional times befo... Read more
Incident date: Jan 19, 2026
Vehicle: 2025 Chevrolet Traverse On [XXX] at approximately [XXX], while driving south on [XXX] , my vehicle suddenly shut off without warning resulting in a complete electrical failure. During this event, I lost the ability to accelerate, activate hazard lights, unlock doors, open or close windows, or use the OnStar system. The vehicle restarted briefly but then shut off two additional times befo... Read more
Incident date: Jan 19, 2026
Second incident relating to U1412 code where ABS related warning lights coming on. On 1/19/26 it had the same issue but was towed due to undriveable and would turn off. This time I drove straight to Dodge dealership where they got the codes, unlike last time due to batteries dead. Ram performed two flash updates and felt issue was fixed. Car is currently at dealership for third incident of same na... Read more
Incident date: Mar 26, 2026
Vehicle at dealership a third time for same issue relating to U1412 code associated with ABS system. First time it was towed on 1/19/2026 and second time I took it to the dealership before it required towing on 3/26/2026. This time the truck required towing again after not being able to go into gear or being able to turn it off. Multiple warning lights on the dash. Still waiting for diagnosis but ... Read more
Incident date: Mar 26, 2026
Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.
Incident date: Mar 26, 2026
Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.
Incident date: Apr 16, 2026
Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.
Incident date: Apr 16, 2026
Was in a wreck where I ended up rear ending a truck. I dont know how fast I was at after putting on the brakes. But originally it was 60 mph speed limit. The air bags did not deploy at all
Crash
Incident date: Apr 16, 2026
The chrome lamination/sticker is peeling from the underside of the door handles. This peeling causes an extremely sharp edge that cut my finger. This issue is noted rather constantly over the internet. The sharp edge is hidden by the retracting mechanism of the door handles, and so you don’t see it until you grab it and cut yourself.
1 injured
Incident date: Oct 31, 2025
Occasional hard downshift for no reason. Feels like it will damage transmission and lower transmission life. Jerks truck slightly when this occurs. More common on hill. Beginning to have some hard shifting coming out of park - recent issue. Purchased truck new in Jan 2025. Has gotten worse with recent Ford automatic software updates or was not addressed in those updates for another recall. ... Read more
Incident date: Apr 15, 2026
On at least three occasions, the emergency braking system has engaged when there was no risk of a collision. The vehicle ahead was moving forward and was a safe distance ahead. This has occurred even when the forward collision system is set to "Late." When the emergency braking system engaged, it stopped the vehicle with such force that it threw items in the back seat forward into the foot well an... Read more
Incident date: Jan 1, 2025
Vehicle smells like fuel after engine toggles on and off between the hybrid system. This issue is intermittent, but when it is taken to the dealership they smell the fuel, with no luck duplicating the issue. I have also noticed when the smell is present the vehicle seems to run rough.
Incident date: Mar 25, 2026
My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a problem with the vehicle. I have discussed it thoroughly with my mechanic and we both think it sounds like a fuel pump is... Read more
Incident date: Apr 1, 2022
While stopped at a red light, the auto start/stop feature of the vehicle failed to re-start the car causing complete failure. My wife was the first vehicle at a the light in a busy intersection with a [XXX] old in the vehicle. The electronics of the vehicle completely failed causing complete shutdown and unable to restart. Vehicle was towed after blocking intersection for 30 minutes. This has ha... Read more
Incident date: Apr 2, 2026
I felt ill for a few months. Started to smell gasoline in my garage and inside the car. When I sent in, the Fuel Feed Hose was leaking and not attached and damaged. My car could have blown up at any time, and I inhaled fumes probably for months
Incident date: Apr 20, 2026
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds and attempting to accelerate from a stop, the engine started choking. The vehicle lost automotive power, stalled, and shut off unexpectedly and stalled. The contact waited for a while, restarted the vehicle, and continued driving. The failure became persistent, and several attempts were needed to res... Read more
Incident date: Apr 20, 2026
My vehicle is included in the correct year range and shows the same symptoms as NHTSA ID Number: 16V911000. The airbag light is also on and I am worried that it will not operate properly in an accident. I contacted the local Nissan Dealer and they said there were no recalls on this vehicle. They also told me that no recalls had been completed on my vehicle. I am concerned that they either missed s... Read more
Incident date: Apr 20, 2026
My vehicle is included in the correct year range and shows the same symptoms as NHTSA ID Number: 16V911000. The airbag light is also on and I am worried that it will not operate properly in an accident. I contacted the local Nissan Dealer and they said there were no recalls on this vehicle. They also told me that no recalls had been completed on my vehicle. I am concerned that they either missed s... Read more
Incident date: Apr 1, 2026
I am reporting a suspected manufacturing defect involving the exterior paint on my 6th generation Toyota 4Runner. The paint appears to be abnormally thin and is showing premature wear, including chipping and surface irregularities, under normal driving conditions. This vehicle has not been subjected to any abnormal environmental exposure, misuse, or neglect. The condition developed much earlier t... Read more
Incident date: Nov 21, 2024
On April 17th 2024 my vehicle received a recall update 68C regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in Southern California, noticed that the EV battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost... Read more
Incident date: Feb 12, 2026
White smoke coming out of rear wheels when driving 80mph. Engine kicks at the same time reducing the speed. Strong smell of brakes at the rear wheels when pulled over. Likely the brakes are engaged at that speed.
Incident date: Apr 20, 2024
September 2020 received new vehicle ( purchased platinum extended warranty at time of sale that expires 9/22/2027)-December 2022 heard loud ticking & misfires & check engine light on took to dealer who found #2 cylinder intake lifter collapsed at that time was under warranty (9924 miles) and dealer replaced not only damaged lifter but all lifters and guides (I have this repair invoice from 12/2022... Read more
Incident date: Apr 20, 2021
During a recent dealership visit for recall work and an oil change, a potential issue was identified involving improper fluid presence. On April 16, 2026, I brought my 2015 Dodge Dart to Ewald Chrysler Jeep Dodge Ram for recall work and an oil change. Upon pickup, I immediately noticed a strong burning smell. Service representative Austin told me this was normal due to the recall work performed. O... Read more
Incident date: Mar 27, 2026
There have been many components and issues that were and were attempted to be repaired. The vehicle is available for any inspection needed. I am afraid to drive the vehicle. My safety, my family’s safety and everyone around us front behind it doesn’t matter everyone is at risk. The vehicle for no reason at all just stopped. A very intense and.violent stop then the automatic braking and pedes... Read more