Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 10, 2021
The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and the vehicle decelerated and lost drive power. The contact was able to coast to the side of the road, where the vehicle completely shut off and lost power. The vehicle was towed to the dealer and was diagnosed with battery failure. The battery was ... Read more
Incident date: Feb 10, 2021
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle w... Read more
Incident date: Feb 1, 2023
The contact owns a 2022 GMC Yukon. The contact stated that the vehicle was consuming an excessive amount of oil. The vehicle was taken to the dealer, where it was diagnosed, and metal shavings were found in the engine oil. The dealer replaced the camshaft and lifters; however, the failure worsened. The contact stated while driving approximately 65-70 MPH, the vehicle stalled and lost power steerin... Read more
Incident date: Feb 1, 2026
1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the char... Read more
Incident date: Feb 5, 2024
My 2018 Toyota Highlander with 143k miles has poor acceleration shift lag and a whining noise from transmission. Dealer diagnosed and found transmission is failing and in need of replacement. They quoted $9624.00 to replace and the part is on backorder and could take months to get. Toyota customer assistance has declined any assistance with the repair even though they have a extended warranty prog... Read more
Incident date: Dec 10, 2024
Component: Engine / Electrical System / Fuel System Incident Date: February 9th, 2026 Vehicle Speed: 45-50 MPH Description: While traveling at highway speeds on a major roadway, the vehicle experienced a catastrophic and sudden engine stall without any prior warning or dashboard indicators. The engine shut off completely while in motion, resulting in an immediate and total loss of power steering ... Read more
Incident date: Feb 7, 2026
I was driving on a normal sunny day when every light on my dashboard came on. I initially panicked thinking my car was going to shutoff while I was driving it. This is in conjunction with the car stalling out when the auto shutoff feature malfunctions. After researching the issue, I realized the safety camera was no longer working and a major concern. A malfunctioning front camera can prevent the ... Read more
Incident date: Feb 7, 2026
We have had this truck since August 2025, the engine has stalled while driving numerous times since we have had it. This happens randomly and unexpectedly, the vehicle loses power and stalls, shifts itself back into park and engages the emergency break. It does not show any check engine lights for the dealership to replicate the issue. The engine will start back up after it stalls. We have always ... Read more
Incident date: Feb 7, 2026
We have had this truck since August 2025, the engine has stalled while driving numerous times since we have had it. This happens randomly and unexpectedly, the vehicle loses power and stalls, shifts itself back into park and engages the emergency break. It does not show any check engine lights for the dealership to replicate the issue. The engine will start back up after it stalls. We have always ... Read more
Incident date: Aug 14, 2025
ICCU FAILURE. Confirmed by dealer. Warning lights to check battery. Almost total loss of power. 4000 miles on the car. Service center has no estimate on when parts are available.
Incident date: Jun 9, 2024
The contact owns a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle jerked with an abnormal sound coming from the vehicle. The contact stopped the vehicle, and there was an unknown warning light illuminated. The vehicle was turned off and restarted; however, while driving, the failure reoccurred with several unknown warning lights illuminated. The vehi... Read more
Incident date: Oct 23, 2025
The contact owns a 2025 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred while driving from a stoplight, while the auto idle system was enabled. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic ... Read more
Incident date: Oct 23, 2025
Engine rattles and noisy, now auto light and message board states "Add Engine Oil)
Incident date: Feb 9, 2026
The contact owns a 2022 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more
Incident date: Oct 23, 2025
The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. The transmission message was displayed. The vehicle was taken to an independent mechanic, and there were metal particles in the transmission fluid. The vehicle was not repaired. The mechanic called an unknown local dealer and confirmed that parts were on backorder. The manufacturer w... Read more
Incident date: Feb 9, 2025
The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the local mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed t... Read more
Incident date: Feb 5, 2026
December 2024 (3405 miles on vehicle): front axles started making clicking noises. Went to dealer and was told that axles were on backorder. March 2025 (5180 miles on vehicle): one axle was replaced. Was told other axle was on backorder. November 2025 (14331 miles on vehicle): went to dealer again to have axles looked at, since Honda had no record of axles being on backorder. Axles ordered agai... Read more
Incident date: Dec 1, 2025
While operating my 2024 Kia EV6, the vehicle began displaying repeated warnings related to the power system and 12-volt battery. The instrument cluster first showed a “Power limited” message, followed shortly by a “Stop vehicle and check power supply” warning. At the same time, the vehicle indicated that the 12-volt battery was low, despite the high-voltage traction battery being at or nea... Read more
Incident date: Dec 1, 2025
Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue d... Read more
Incident date: Dec 1, 2025
Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue d... Read more
Incident date: Jan 11, 2026
The contact owns a 2019 Chevrolet Corvette. The contact stated that after parking in the driveway and turning the vehicle off, the doors would not open, trapping the driver and a front seat passenger inside the vehicle. The contact attempted to activate the emergency release to open the hard top roof but the emergency release did not operate. A friend was called to the home and attempted to pry op... Read more
1 injured
Incident date: Feb 8, 2026
I have been having sticky steering on my vehicle which i have to over correct the steering while driving. I have had this checked on my vehicle since it was under warranty and dealer could find no issue .. BUT NOW they say they can notice a issues its a EPS steering gearbox issue which is a recall on ALOT OF VEHILCES except my year.
Incident date: Aug 28, 2025
The vehicle is subject to an active safety recall involving the two-speed power transfer unit (PTU), which can cause loss of motive power and/or loss of PARK function. The vehicle displayed a “Service 4WD” message and all-wheel drive functionality is disabled. The issue has been confirmed by a Jeep dealership, which stated that the recall repair cannot be performed because the manufacturer has... Read more
Incident date: Oct 5, 2025
TSB 19-2349 Oil and Coolant leaked into engine cylinders causing the car to blow white smoke, runs rough and now the long block engine needs to be replaced.
Incident date: Aug 15, 2024
Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.
Incident date: Feb 8, 2026
Coming down an incline in a parking garage and had a hard down shift while lightly applying the brakes issue is following pre warning signs for safety issues under investigation
Incident date: Feb 8, 2026
I was driving at around 40mph, my vehicle turned off with all the lights in the dashboard being turned on. I had no power steering or breaks in my vehicle. With no ability to break my moving car I pulled into a parking lot almost crashing with another vehicle. I couldn’t turn out my car in parking and the lights in the dashboard stayed on.
Incident date: Feb 8, 2026
I was driving at around 40mph, my vehicle turned off with all the lights in the dashboard being turned on. I had no power steering or breaks in my vehicle. With no ability to break my moving car I pulled into a parking lot almost crashing with another vehicle. I couldn’t turn out my car in parking and the lights in the dashboard stayed on.
Incident date: Oct 1, 2025
My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.
Incident date: Oct 1, 2025
I own a Ram 2500 (VIN: [XXX] ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue. Despite repeated visits, diagnostics, and inspections, the problem... Read more
Incident date: Oct 1, 2025
I own a Ram 2500 (VIN: [XXX] ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue. Despite repeated visits, diagnostics, and inspections, the problem... Read more
Incident date: Feb 6, 2026
The frunk latch on the vehicle becomes faulty and does not recognize the hood being latched and secure when it is. While driving, the vehicle without warning will immediately limit speed to 26mph regardless of existing vehicle speed. This has occurred multiple times when driving on the highway with the vehicle immediately decelerating and then saying the hood (frunk) is open. This poses a serious ... Read more
Incident date: Apr 28, 2025
I am reporting a serious safety incident involving my 2021 Nissan Rogue, which caught on fire unexpectedly on Feb. 6, 2026 approximately 4:30 am. The fire originated from the vehicle without warning and posed an immediate danger to life and property.The vehicle was parked at the time of incident. There were no actions taken that would reasonably explain a fire of this nature. This incident could... Read more
Fire
Incident date: Feb 6, 2026
I live in Canada.While driving, my 2017 Ford F-150 with the 6R80 automatic transmission suddenly shut off without warning. The vehicle lost power while in motion, creating a dangerous situation. The incident was accompanied by multiple powertrain fault codes (5 P-codes). This appears to be related to sudden transmission faults and loss of gear position. No prior warning lights before shutdown.
Incident date: Jan 23, 2026
The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steering wheel seized, with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was towed to the dealer, where it was diagnosed, and determined that the power steering module had failed and needed to be replaced. The ... Read more
Incident date: Mar 1, 2025
The contact owns a 2022 Ford Edge. The contact stated that while reversing at an undisclosed speed, the rearview camera intermittently became dark, distorted, or the image was frozen. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that a software update was needed. The contact recei... Read more
Incident date: Jan 17, 2026
Car bought at 103,000 miles engine failed at 109,700 verified thru Honda Dearler with metal shavings in number six (6) cylinder. Started ... with check engine display and started missing.
Incident date: Jan 29, 2026
The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel inadvertently jerked to the center position on several occasions. The vehicle was restarted; however, the failure persisted. The contact stated that when the vehicle was restarted, the steering wheel became very stiff. The vehicle was taken to a dealer, where it was diagnosed, and it w... Read more
Incident date: Feb 6, 2026
Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase si... Read more
Incident date: Dec 15, 2024
Transmission unexpectedly down shift.
Incident date: Sep 1, 2021
Car stopped working, engine replaced than broke down again told it was better but than it was exhaust. Every light was on in the car
Incident date: Jan 3, 2026
I parked the car to load something into the trunk. I admit I did not verify that the car was in Park, and I missed fully moving the selector all the way forward and it clicked into reverse. I turned off the car and stepped out, the car started to roll away going forwards. I was able to chase the car, hop in and stop it. No injuries or damage occurred. Cars with electronic parking brakes should ... Read more
Incident date: Jan 3, 2026
The abs module has an internal short, yes. The abs, traction control, and trailer brakes stopped working as a result. Yes. No. The failure happed abruptly and only showed warning lights after the part failed. The failure appeared while driving resulting in reduced braking and some skidding.
Incident date: Apr 8, 2024
Sunroof exploded outward while driving and closed
Incident date: Apr 8, 2024
The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission failu... Read more
Incident date: Apr 8, 2024
The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission failu... Read more
Incident date: Feb 3, 2026
The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission failu... Read more
Incident date: Feb 3, 2026
CASE NUMBER 11715650 , check engine light went on , and the vehicle reduced speed, I took car into dealership, they said the engine had an ice problem and a repair would be needed, they said that this was a flaw in design, and it should be part of a recall, and that this is a common problem with this vehicle. the cost of a repair would be around $1000.00 . T fill this should be covered by the man... Read more
Incident date: Feb 3, 2026
The vehicle started running rough and the check engine light with other error lights were coming on the dashboard display. 1. Engine Failure due to connecting rod/bearings 2. Vehicle ran rough and struggled to start 3. Problem was reproduced and confirmed by dealer (as seen in attached invoice) 4. Vehicle has been inspected 5. No warning lamps or messages prior to incident Sortly after I replac... Read more