Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Apr 17, 2026
I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the brakes * Vehicle pulling to one side under braking This condition creates a high risk of collision and... Read more
Incident date: May 1, 2026
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contributed to a sudden loss of stability, causing the rear of the truck to break loose and the vehicle to... Read more
Incident date: May 1, 2026
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contributed to a sudden loss of stability, causing the rear of the truck to break loose and the vehicle to... Read more
Incident date: Oct 1, 2025
The ABS module failed. Replacement parts are no longer being manufactured. My traction control, ABS, and cruise control no longer function as a result. Also getting warnings that the trailer braking system has a failure - these warnings started after the ABS module failed.
Incident date: May 1, 2026
While driving my truck under normal conditions and using the turn signals as expected, I noticed an issue after parking in my driveway. The turn signals began activating automatically without any driver input, alternating from left to right approximately every 5 seconds. The behavior stopped once I manually engaged the turn signal lever. My truck is one year old - Video Link [XXX] INFORMATION... Read more
Incident date: May 1, 2026
While driving my truck under normal conditions and using the turn signals as expected, I noticed an issue after parking in my driveway. The turn signals began activating automatically without any driver input, alternating from left to right approximately every 5 seconds. The behavior stopped once I manually engaged the turn signal lever. My truck is one year old - Video Link [XXX] INFORMATION... Read more
Incident date: May 1, 2026
While driving my truck under normal conditions and using the turn signals as expected, I noticed an issue after parking in my driveway. The turn signals began activating automatically without any driver input, alternating from left to right approximately every 5 seconds. The behavior stopped once I manually engaged the turn signal lever. My truck is one year old - Video Link [XXX] INFORMATION... Read more
Incident date: Sep 1, 2019
Vehicle reaches 50percent fuel level and drops to zero causing the operator to potentially run out of fuel. And disables remote start functionality. Also potentially run out of fuel at anytime and not being able to move vehicle to a safe location. Even the side of the road. Out of gas. Can not move at all. Dealership has replaced twice already the fuel level sensor. Multiple vehicles I’ve seen... Read more
Incident date: Apr 17, 2026
To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Rebel 4x4 5.7L Hemi, VIN: [XXX] , with approximately 88,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure... Read more
Incident date: Apr 17, 2026
To Whom It May Concern at NHTSA, I am filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2017 Ram 1500 Rebel 4x4 5.7L Hemi, VIN: [XXX] , with approximately 88,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, and cruise control. This is an identical failure... Read more
Incident date: Nov 9, 2025
There is a recall for Ram 1500 manufactured between January 2015-September 2015 regarding failed power steering. My truck was manufactured February 2015 and was not on the list of specific Ram 1500s to have this recall done. I was with my kids getting an oil change on the truck. When I was leaving the maintenance bay my power steering suddenly failed and left us stranded to get towed. Chrysler s... Read more
Incident date: Nov 9, 2025
There is a recall for Ram 1500 manufactured between January 2015-September 2015 regarding failed power steering. My truck was manufactured February 2015 and was not on the list of specific Ram 1500s to have this recall done. I was with my kids getting an oil change on the truck. When I was leaving the maintenance bay my power steering suddenly failed and left us stranded to get towed. Chrysler s... Read more
Incident date: Nov 9, 2025
There is a recall for Ram 1500 manufactured between January 2015-September 2015 regarding failed power steering. My truck was manufactured February 2015 and was not on the list of specific Ram 1500s to have this recall done. I was with my kids getting an oil change on the truck. When I was leaving the maintenance bay my power steering suddenly failed and left us stranded to get towed. Chrysler s... Read more
Incident date: Apr 13, 2026
There is a known issue about exhaust manifolds for my year model truck. A ram technician said in 2019 mopar created a new exhaust manifold for my truck that would be less likely to create soot buildup and warping in the exhaust manifold. In 2021 my EGR was replaced because of a recall but now my exhaust manifold has failed and needs to be replaced out of pocket even though it’s been a known issu... Read more
Incident date: Apr 13, 2026
There is a known issue about exhaust manifolds for my year model truck. A ram technician said in 2019 mopar created a new exhaust manifold for my truck that would be less likely to create soot buildup and warping in the exhaust manifold. In 2021 my EGR was replaced because of a recall but now my exhaust manifold has failed and needs to be replaced out of pocket even though it’s been a known issu... Read more
Incident date: Apr 13, 2026
There is a known issue about exhaust manifolds for my year model truck. A ram technician said in 2019 mopar created a new exhaust manifold for my truck that would be less likely to create soot buildup and warping in the exhaust manifold. In 2021 my EGR was replaced because of a recall but now my exhaust manifold has failed and needs to be replaced out of pocket even though it’s been a known issu... Read more
Incident date: Apr 25, 2026
On Saturday April 25 while driving my leased Ram 1500 Tungsten with the radio volume turned all the way down (no sound), I was changing stations on SiriusXM using the steering wheel button when the volume suddenly went to maximum. It was easily over 100db and would not respond to the volume control knob and continued blasting until I turned the radio/center console power off. I took the vehicle to... Read more
Incident date: Apr 27, 2026
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
Crash
2 injured
Incident date: Apr 27, 2026
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
Crash
2 injured
Incident date: Apr 27, 2026
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
Crash
2 injured
Incident date: Apr 30, 2018
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the message "Service Brake Soon" was briefly displayed while driving the vehicle. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The v... Read more
Incident date: Jan 1, 2025
The contact's parents own a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that each time the vehicle was started, the ABS warning light illuminated with an audible chime continuously sounding until the vehicle was turned off. The vehicle was taken to a dealer on three occasions but was not diagnosed; however, th... Read more
Incident date: Apr 1, 2026
I am currently continuing to make monthly payments of $735 on this vehicle while it remains inoperable due to a manufacturer parts backorder. Since 04/01/2026, I have not had use of the vehicle, yet I remain financially responsible for it without a clear timeline for repair completion or alternative support. My vehicle has been inoperable since 04/01/2026 due to failure of a hybrid battery system.... Read more
Incident date: Jun 5, 2023
It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.
Incident date: Jun 5, 2023
It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.
Incident date: Dec 31, 2025
Vehicle headlights constantly dimming in and out, replaced alternator and battery, problem still persisted if not worse than before. Vehicle constantly struggles to accelerate once at running temperature, high revs and doesn't accelerate at all, vehicle experienced complete power loss after approaching red light, vehicle restarted but showed severe signs of power deficiency
Incident date: Dec 31, 2025
While the vehicle was parked in a garage and charging overnight, I briefly went to the vehicle to retrieve an item from the back seat. I was barefoot at the time. I opened the driver‑side rear door and reached inside with my right hand while my left hand was near the upper door area where the door seal is located. When my left hand grazed the door frame, it felt unusually sharp. When I touched t... Read more
1 injured
Incident date: Sep 1, 2025
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer due to safety concerns, and the contact was provided with rental assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more
Incident date: Apr 29, 2026
My car just stopped and turned off. On the screen it says service electronic stability control. And power steering unavailable and service immediately. I serviced the car on April 24th. I received the car April 29th and they said they had to flash the computers and it would take 1.5 hours. I paid 330 dollars. I drove the car off and 15-20 min later the car cut off. I called the dealership and told... Read more
Incident date: Apr 29, 2026
My car just stopped and turned off. On the screen it says service electronic stability control. And power steering unavailable and service immediately. I serviced the car on April 24th. I received the car April 29th and they said they had to flash the computers and it would take 1.5 hours. I paid 330 dollars. I drove the car off and 15-20 min later the car cut off. I called the dealership and told... Read more
Incident date: Apr 29, 2026
My car just stopped and turned off. On the screen it says service electronic stability control. And power steering unavailable and service immediately. I serviced the car on April 24th. I received the car April 29th and they said they had to flash the computers and it would take 1.5 hours. I paid 330 dollars. I drove the car off and 15-20 min later the car cut off. I called the dealership and told... Read more
Incident date: Feb 20, 2026
The vehicle, while being in ACC, does not recognize a vehicle in front of you. The car will accelerate/drive into the vehicle in front and not brake. The display in the instrument shows driver overwrite, which is incorrect since my foot is resting on the floor mat. Dealer is trying to fix is but so far was unsucessful. Car is dangerous to drive with that behavior.
Incident date: Sep 1, 2025
The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The message that the 4WD was unavailable was displayed. The cause of the failures was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (SERV... Read more
Incident date: Apr 24, 2026
The contact owns a 2021 Ram 1500. The contact stated that the vehicle failed to start and was unable to be jump-started. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that fuel was not reaching the fuel housing. The contact was informed that the CP4 high-pressure fuel pump was previously replaced under an undisclosed recall in 2024. The vehicle was then to... Read more
Incident date: Jun 2, 2025
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Jun 2, 2025
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Jun 2, 2025
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Dec 1, 2025
Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the windshield edges. As a result, ice forms and remains on the driver’s side windshield edge, beginning ar... Read more
Incident date: Oct 16, 2025
Antilock brake module failure.This is my second complaint for my Ram Truck HCU ABS under recall 24V-896. My dash indicator for ABS has been on and off now for over six months. My other complaint number was 11700373 I guess I just keep driving my truck without antilock brakes. This safety recall was issued Sept 2024 and there is still No parts available. Sounds like the company is waiting for my tr... Read more
Incident date: Apr 27, 2026
My vehicle has experience repeated electrical system failures resulting in no-start condition and a loss of reliability. The first incident was in Nov 2025. The vehicle would not start after being parked at work from 0630-1530. The batteries had been drained due to what the dealer identified as a radio frequency module issue. The technician explained it to having gotten "stuck" in update mode. Th... Read more
Incident date: Apr 8, 2026
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact det... Read more
Incident date: Apr 8, 2026
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact det... Read more
RAM
1500
(2017) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Apr 29, 2026
Incident date: Apr 8, 2026
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact det... Read more
Incident date: Aug 1, 2019
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
Incident date: Aug 1, 2019
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
Incident date: Aug 1, 2019
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
Incident date: Apr 28, 2026
There's a knocking or clicking sound when I turn, and sometimes when I'm not turning. It seems to be coming from the front left wheel area.
Incident date: Apr 27, 2026
Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the rig... Read more
Incident date: Nov 27, 2024
The contact owns a 2024 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the infotainment system screen glitched, displayed a green image and turned blank intermittently. Additionally, the contact stated that ... Read more
Incident date: Apr 25, 2026
April 2025 our Ford Escape, a 2017 model, had an issue with the car overheating, we brought to a dealer and the diagnosis was coolant leaking into the cylinders of the engine . Repair costs range $8-10,000.00 , new engine $11,000 plus. Through research on chat rooms we have discovered that this is a known issue with Ford's design, several consumer complaints and open class action lawsuit exists.... Read more