Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 14, 2026
The rearview camera intermittently fails to display an image when the vehicle is shifted into reverse and instead shows a solid blue screen. This results in a loss of rear visibility while backing. The dealer previously replaced the infotainment/radio module to correct this condition, however the failure has reoccurred after the repair. Restarting the vehicle temporarily restores camera function,... Read more
Incident date: Feb 13, 2026
I was on the interstate and when I was passing a vehicle in the middle lane the engine lost power, shifted to N. I tried going back to drive it would not shift. Stopped the suv and tried restarting it. When I pushed on the brake and tried to start it the whole vehicle would loose power to all my screens. I had this vehicle towed in back in September 2025 due to not cranking over when starting. The... Read more
Incident date: Feb 11, 2026
Rear seat belt plastic clasp has broken on both sides and no longer function. Additionally, replacement parts are not available. Children are no longer able to sit in the rear seat. This issue has been reported in online forums.
Incident date: Feb 11, 2026
The contact owns a 2025 Ram 1500. The contact stated the display screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approx... Read more
Incident date: Dec 31, 2024
On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, the fire intensified, and I was forced to jump out of the vehicle to save my life. Shortly afterward, the vehicle exploded. The car was completely destroyed. Every item inside was charred, and I barely escaped with my life. A police report was filed. Both the manufacturer and insura... Read more
Fire
Incident date: Dec 31, 2024
One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled
Crash
Incident date: Dec 31, 2024
One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled
Crash
Incident date: Aug 1, 2025
Transmission and torque converter, were effected on my car. Safety concerns were witness when wife was driving on freeway with our 4 kids and car was jerking and not going like it’s was suppose to. We drove to slow lane were we proceeded to destination slowly . Problem was detected when transmission light came on when my wife and sister in law were driving on freeway. America Honda didnt want ... Read more
Incident date: Feb 11, 2026
While driving I get a reduced acceleration warning on my dash cluster, drastically reducing horse power. My check engine light came on. This has happened before. I checked the code and it was a P1098 code. After researching I found out it was the Engine coolant control valve. My fan is constantly running. This issue is ongoing. This seems to be a common occurrence with my vehicle year.
Incident date: Feb 13, 2026
I am writing this letter to formally document a series of catastrophic safety failures and gross negligence regarding my 2018 Hyundai Tucson. On two separate occasions, including as recently as Wednesday, February 11, 2026, I narrowly escaped a fatal high-speed collision because this vehicle entered "Engine Protection Mode" while traveling at highway speeds. Incident Timeline: Previous Service: I ... Read more
Incident date: May 9, 2025
Came out of work to a cracked windshield. There was no crack in my windshield prior to this. The crack spans across half of the windshield requiring a full replacement which is going to come completely out of pocket for me because I had a $1000 deductible. Had I known this was such a common issue with this year make and model, I would’ve opted for the $0 glass deductible. As many others have rep... Read more
Incident date: Sep 19, 2024
The Check Engine Light came on and the truck would misfire and stall. We took it to 2 separate mechanics - Mechanic 1 (Certified Sideros Automotive): It was found that the multiple cam shaft lobes were flattened and ground due to a failed lifter, recommendation - replace engine. Mechanic 2 (Stew Hansens Ram): Check Engine Light came on, multiple cylinder miss fire. Using a bore scope inspected c... Read more
Incident date: Jul 5, 2023
Air suspension no good causes bad steering/control of truck very dangerous
Incident date: Feb 9, 2026
Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, abo... Read more
Incident date: Feb 9, 2026
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.
Incident date: Jul 26, 2024
The safety situation happened when my wife's car got stuck while driving at about 25-30 MPH in the middle of the road.Next day At the nearest Audi service center they found that water has gotten into the rear of the trunk and damaged the electronic module which caused the car to stall.The first repair was estimate at 4600 $ .After the repair the car was inoperable.The next repair was estimated at ... Read more
Incident date: Feb 14, 2026
There was a Recall on my Airbag that was replaced by the VW dealership in Corpus Christi but afterwards I keep getting an error and indicator for the Airbag. I've contacted the dealership multiple times and all they say is it's not covered even if the airbag they replaced is defective.. I originally submitted an issue concerning this on 11-14-2023 and this is the claim number of XXX... INFORMAT... Read more
Incident date: Feb 13, 2026
We are having issues with the RAB, lane departure, collision assistance and other warning lights just randomly coming on. We put it to the dealer and they said it was a problem with a dead fob. They returned it to us and the first day back on the road it did it again. When it left the dealer after being "fixed" before it had 14625 miles on it. I also have a picture of when we were going 71 mile... Read more
Incident date: Nov 1, 2025
Lead frame failure on 6R80 transmission. Caused loss of 3 gears, sudden downshifts, hard clunky shifting of the ones that do work, and loss of manual shifting function. After replacement, use of all gears returned but manual shifting still does not function.
Incident date: Dec 31, 1969
I was turning into a gas station and all the sudden the vehicle came to a complete stop i was unable to move the vehicle and sat there until the tow truck was able to show up. Looked under the vehicle and on the passenger side front suspension the lower ball joint was no longer where it belongs.
Incident date: Feb 6, 2026
The car displayed “Check Electric Vehicle System”. The 12‑V battery stopped charging. The vehicle could not be driven very far or very fast. The car had to be towed to a Hyundai dealer.The ICCU was diagnosed as failed. The ICCU has been an ongoing issue with Hyundai EVs.
Incident date: Feb 13, 2026
• Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • Safety Risk: The manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an... Read more
Incident date: Dec 12, 2024
My Subaru Forrester Eyesight system cuts out and is disabled while driving, including while the cruise control was engaged causing me to brake hard while driving to avoid a collision and a message announcing it is disabled is displayed on the screen. I took the car to my dealership who confirmed that there is a software problem but because I was out of the initial warranty I would have to pay to h... Read more
Incident date: Feb 12, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages “Traction Control Inoperable” and “ABS Inoperable” were displayed. The vehicle was taken to the dealer, where it was diagnos... Read more
Incident date: Feb 13, 2026
The contact owns a 2009 Ram 1500. The contact stated that upon purchasing the vehicle, it was discovered that there were two open recalls on the VIN, NHTSA Campaign Number: 13V038000 (Power Train) and 17V821000 (Power Train). The contact scheduled an appointment with a dealer, and the vehicle was repaired under the recall. Upon picking the vehicle and exiting the parking lot, the contact heard an ... Read more
Incident date: Feb 13, 2026
The contact owns a 2022 Cadillac Escalade ESV. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) in August of 2025. However, soon after the recall inspection, while depressing the accelerator pedal, the vehicle hesitated before responding. The vehicle also hesitated when started and shifted into drive(D) when depressing the accelera... Read more
Incident date: Feb 13, 2026
The truck has two issues that may be related. The third brake light leaks water. they tried to fix it, it happened again. The leaks have ruined my upholstery of the back seats. They have an extended warranty for this but it should be a recall. I believe the leak also is effecting my push button (electrical issues), the car won't start. It just clicks and you have to remove the battery or do w... Read more
Incident date: Jan 28, 2026
I came home from vacation and found my car completely dead. We took the battery in and ended up changing this. Soon later my cars power steering and dashboard would go in and out. I took it to Mark Kia who believed it to be the alternator, so they replace this. I picked the car up and not even 20 minutes later the same issues were occurring so I took it back where then they replaced the connector.... Read more
Incident date: Jan 3, 2026
"2023 Ford Maverick Hybrid (VIN: [XXX] ). The vehicle has a chronic 12V parasitic drain defect. Authorized dealer Champaign Ford City provided false information, stating software was current when it was not. This led to a 100% discharge in freezing temperatures, requiring multiple jump-starts to reach the dealer. This discharge destroyed a high-quality owner-purchased AGM battery. Despite Safety R... Read more
Incident date: Oct 23, 2025
The insurance claim agent called on behalf of their insured driver, who rented a 2025 Kia K4. The contact stated that while their insured driver was attempting to reverse, the reverse sensor became inoperable with no warning lights illuminated. The contact stated that the reverse sensor failed to function properly. The contact stated that due to the failure, the rear of the vehicle crashed into a ... Read more
Crash
Incident date: Feb 13, 2024
Car stopped taking a charge. ICCU and fuse seem to have died. This widespread problem needs to be addressed by the manufacturer. It's dangerous and careless to not have fixed the issue years later.
Incident date: Nov 30, 2024
Was merging onto the San Tan L202 Freeway from the SR24 On Ramp. While accelerating to up to roughly 65mph, what sounded like a gunshot went off and it became very loud in the cabin of my car. I then noticed glass flying around the outside of my car, so I immediately pulled over onto the shoulder to see what happened. When I got out and looked up I noticed that the sunroof had completely exploded ... Read more
Incident date: Nov 30, 2024
The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our v... Read more
Incident date: Nov 30, 2024
The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our v... Read more
Incident date: Feb 13, 2026
The horn in our 2025 Hyundai Tucson failed. We took the vehicle to two separate dealerships to get replaced, but were told the horns were out of stock with no ETA for parts. I followed up multiple times over several months with both dealerships, but got nowhere. This is a huge safety issue. How can Hyundai not correct this issue?
Incident date: Feb 13, 2026
The reverse went out while driving
Incident date: Feb 9, 2026
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera screen illuminated at start-up, but failed to dis... Read more
Incident date: Feb 4, 2026
Slipping Gears: Many Yukon Denali owners report experiencing unexpected gear changes or loss of power while driving. Hard Shifting: This problem manifests as harsh or abrupt gear changes, often accompanied by noticeable jolts when shifting from one gear to another. Unusual Noises: Grinding, whining, or clunking sounds when shifting There has been a class action lawsuit for this. I'm not sure... Read more
Incident date: Aug 1, 2023
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and vibrated, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No war... Read more
Incident date: Aug 1, 2023
My 2018 Ram 2500 has an active safety recall for the ABS/EBS system that has been open for over two years with no remedy or parts available. The issue was first noticed in August of 2023. I contacted CDJR dealership on how to repair this issue. This is a serious safety defect that directly affects braking stability, trailer brake communication, and emergency handling. Because the ABS module and... Read more
Incident date: Feb 11, 2026
Vehicle: 2020 Volvo XC90 Mileage at first incident: ~60,000 miles Mileage at second incident: ~70,000 miles In July 2025, while my wife was driving our 2020 Volvo XC90 the vehicle experienced a sudden and complete loss of braking. The brake pedal did not provide stopping power, and the vehicle had to be steered off the roadway in order to come to a stop and avoid a serious accident. The incident ... Read more
Incident date: Aug 15, 2025
The ABS module has malfunctioned which affects the cruise control, most of the dash controls on the steering wheel and has several lights on the dash that stay lit. The Dodge dealer is aware of this and states that right now there is no fix from Dodge. I'm putting an estimate date below due to ongoing issue.
Incident date: Aug 15, 2025
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done. On my way to taking it to the Dealership, I started experiencing issues with braking and right before I arrived, braking meant pushing the brake pedal all the way to the floor, it also felt delayed. While checking in my truck with the Service Department, they mentioned some Recalls... Read more
Incident date: Feb 11, 2026
On February 12, 2026, while driving my 2026 Cadillac Escalade from Corpus Christi to Portland, Texas, I encountered a severe safety issue. While driving on the bridge, the engine started making a loud knocking noise and then abruptly stopped working, causing the vehicle to turn off in the middle of traffic. I have only had my vehicle for a total of 55 days, and the mileage on my vehicle is 2,455 m... Read more
Incident date: Feb 11, 2026
I was driving around 35 mph, the steering wheels suddenly have no power, really tight and hard to turn with no symptoms before and no light on dash, this was very dangerous if I was driving on the highway. Second thing is the famous "Hemi tick" happened on my truck, everyone have the Ram truck have exactly same issue but I really do not know why this issue still not have any recall yet. Please rec... Read more
Incident date: Feb 1, 2026
I was driving around 35 mph, the steering wheels suddenly have no power, really tight and hard to turn with no symptoms before and no light on dash, this was very dangerous if I was driving on the highway. Second thing is the famous "Hemi tick" happened on my truck, everyone have the Ram truck have exactly same issue but I really do not know why this issue still not have any recall yet. Please rec... Read more
Incident date: Feb 1, 2026
This van has been at a Dodge dealership shop for the same melted fuse box issues over 6 times and caught on fire last week while driving it back from the dealership to be used.
Incident date: Feb 1, 2026
This van has been at a Dodge dealership shop for the same melted fuse box issues over 6 times and caught on fire last week while driving it back from the dealership to be used.
Incident date: Feb 5, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notifications of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V668000 (Seats); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the reca... Read more
Incident date: Oct 9, 2025
The contact owned a 2014 Tesla Model S. The contact stated that while driving at an undisclosed speed on the highway, the vehicle exited into a tunnel. The contact stated that his hands were on the steering wheel and that the steering wheel did not move; however, the vehicle inadvertently made a sharp left turn, and the passenger-side headlight struck the tunnel wall. The vehicle spun rapidly, an... Read more
Crash
1 injured