Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 22, 2026
The contact owns a 2016 GMC Sierra 2500. The contact stated that the horn was inoperable. The contact became aware of the failure when the horn failed to sound while locking the vehicle with the key fob. Upon investigation, the contact discovered that there were no recalls on the VIN related to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not re... Read more
Incident date: Feb 22, 2026
The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed
Incident date: Feb 22, 2026
The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed
Incident date: Jun 1, 2025
ICCU failure causing the vehicle to be inoperable
Incident date: Jan 15, 2022
Power steering quit working. It would go in and out then just stopped all together. I see there is a recall however my vehicle isn't included but is experiencing the same problem. I have read where other vehicle no included in the previous recall also experienced the same problem.
Incident date: Feb 23, 2026
The contact owns a 2024 Chevrolet Tahoe. The contact stated that on four occasions while in reverse (R), the "Service Transmission" message was displayed, and the vehicle failed to reverse. The contact was able to shift into drive(D). The vehicle was taken to a dealer on four separate occasions, where it was diagnosed and determined that the transmission shifter had failed and needed to be replace... Read more
Incident date: Feb 9, 2026
The contact owns a 2022 Kia Sorento. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was no injury sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,296.
Incident date: Nov 1, 2024
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not ma... Read more
Incident date: Nov 1, 2024
Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available RAM unable to remedy this safety recall for my vehicle
Incident date: Feb 21, 2026
"Vehicle is experiencing symptoms consistent with the 6.2L L87 engine bearing failure investigation (NHTSA Probe January 2026). Despite two repair attempts, the dealer claims 'operating as designed.' I have experienced persistent engine stumble,hesitation, erratic tachometer needle flutter and significant vibrations felt through the floorboard and seats during operation. These defects substantial... Read more
Incident date: Feb 16, 2024
On 6 February 2026 on or about 1410 hours I was traveling west on Ledbetter Blvd., Dallas, TX. Our pool into a restaurant driveway to purchase food in upon parking. I noticed a long line going from north to south on the driver side windshield of my Lucid air 2025. I inspected the windshield and I did not notice any major visible impact to the windshield although there was a very microscopic incisi... Read more
Incident date: Nov 17, 2025
Our vehicle has yet another active recall, without a remedy. The vehicle is “unsafe in event of a crash in the third row”. I specifically bought this vehicle because I have children and need the third row. We spent 40 days with a rental vehicle in December because of a recall with a seat belt that had no remedy and are again having to request a rental. Hyundai is denying our claim for a buyba... Read more
Incident date: Jan 25, 2026
Clutch started slipping all of a sudden. Check to see if it was under warranty said the warranty had expired because the car was over 36,000 MI did not know about the extended clutch warranty at the time that Honda was extending it due to defective parts so we replaced it ourselves. Upon tear down it was discovered that the clutch disc was only about 30% worn down there were no hot spots in the fl... Read more
Incident date: Feb 22, 2026
My sunroof on my 2025 Alfa Romeo Tonale Veroce spontaneously burst as I was driving about 40 mph. Nothing nearby or overhead. It was a loud cracking sound that was startling like a gunshot. Luckily, I had the mesh screen pulled shut so no glass fell on me. I pulled over within a mile to check the damage and take pictures. There was no point of impact as the glass was shattered all around the edge ... Read more
Incident date: Feb 22, 2026
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: [XXX] ). I am active‑duty military living in Virginia; the truck is registered in Tennessee. FCA’s recall notice says the brake hydraulic control unit (HCU) may fail, causing intermittent then permanent loss of ABS, ESC, and traction control, and that this “may cause a vehicle crash without p... Read more
Incident date: Feb 22, 2026
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: [XXX] ). I am active‑duty military living in Virginia; the truck is registered in Tennessee. FCA’s recall notice says the brake hydraulic control unit (HCU) may fail, causing intermittent then permanent loss of ABS, ESC, and traction control, and that this “may cause a vehicle crash without p... Read more
Incident date: Dec 11, 2024
Oil consumption is an issue. My vehicle is using a quart of oil every 1,000 miles. Manufacturer says oil changes are 5,000 mile intervals, however at 2500 miles the dipstick is dry and the low oil light comes on. There are no leaks in the driveway, nor is it smoking. The manufacturer claims this is normal. If I were to wait the 5,000 miles for an oil change I would only have three quarts of o... Read more
Incident date: Dec 11, 2024
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been waiting over a year and FCA still doesn't appear to have a remedy for this.
Incident date: Feb 14, 2026
The light turned green. The truck got up to fourth gear and slipped all the lights on the dash lit up so I took it to the first transmission shop where they said transmission just went out at 75,140 miles pretty much the exact mileage for my first service according to the book in the glove box I took it to Nissan dealership where they said it was the shift selector needed to be changed for a total... Read more
Incident date: Feb 19, 2026
misfire in Cylinder 3 and coolant loss. My mechanic believes it is the coolant intrusion issue described in Ford TSB 22-2229
Incident date: Feb 21, 2026
The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the most common place for a car seat in this car. In the event of a crash the seat would slide forward. The seat belt attaches to the seat so there would be little restraint on the rear passenger. The mechanic who attempted a repair stated Mazda does not sell this part, only sells a re... Read more
Incident date: Feb 19, 2026
I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system
Incident date: Feb 2, 2026
Slow speed brakes shudder or grab way to hard causing vehicle to stop abruptly and clunk.
Incident date: Feb 2, 2026
There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix the recall. But now I'm experiencing the exact symptoms of Recall R36. Steering Wheel: •Ghost right blinker - When engaged, all lights are on and in working condition and blink at a normal rate on the outside of the vehicle. •No menu navigation •No cruise control •Can... Read more
Incident date: Feb 2, 2026
There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix the recall. But now I'm experiencing the exact symptoms of Recall R36. Steering Wheel: •Ghost right blinker - When engaged, all lights are on and in working condition and blink at a normal rate on the outside of the vehicle. •No menu navigation •No cruise control •Can... Read more
Incident date: Jan 1, 2026
Driving around a fire hazard Jeep. Jeep offer no rental even if it fails the 68c. Called Jeep dealership times and will not take in Jeep for recall. Jeep needs this recall done asap and offer a rental if need be. Rental reimbursement is a nightmare with stellantis and could be up to 2 month. If jeep wants to get a lawsuit from one day the battery catches fire then rather getting it fixed now then ... Read more
Incident date: Feb 24, 2025
While driving on highway under 40mph, the brakes and steering wheel locked simultaneously. I was unable to control the car—pressing the foot brake and emergency brake did not stop the car and I could not steer as the wheel was locked. I ended up on the side of the road alongside a wall of snow. The dashboard was lighting up throughout this time with rotating emergency messaging—TPMS, transmiss... Read more
Incident date: Feb 24, 2025
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been non-functional for approximately one year. I have been informed the replacement part has been on national backorder for nearly two years, with no clear timeline for repair. The ABS system is a critical safety component designed to prevent wheel lock-up, maintain steering control du... Read more
Incident date: Feb 24, 2025
I am filing a formal safety complaint regarding my 2017 Ram 1500. The Anti-Lock Braking System (ABS) module has been non-functional for approximately one year. I have been informed the replacement part has been on national backorder for nearly two years, with no clear timeline for repair. The ABS system is a critical safety component designed to prevent wheel lock-up, maintain steering control du... Read more
Incident date: Dec 10, 2025
Oil extremely hot and burnt to oil stick. Running really hot. Dangerous possible fire hazard
Incident date: Dec 10, 2025
ABS Module failure, Brake warning light on, ABS warning light on and unable to use cruise control
Incident date: Sep 1, 2021
I HAVE A FAULTY ABS MODULE, THROWING CODE C2200. THE PART HAS BEEN ON ORDER FOR OVER 2 MONTHS WITH NO END IN SITE. WE ARE BEING TOLD TOLD THAT THIS IS NOT A SAFETY ISSUE. HOW CAN WE GET THIS RESOLVED???
Incident date: Sep 1, 2021
Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolved and they just keep saying my truck is not under the recalls. Both problems I have are exactly what the recalls are AND my manufacturing date on my truck shows that they SHOULD be covered, but for some reason the recall isnt attached to my truck VIN. 1: Cracked back window slidi... Read more
Incident date: Feb 20, 2026
The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my... Read more
Incident date: Feb 20, 2026
My truck lost power steering while driving, a red flashing light came on saying power steering, pulled off and could not turn wheel. Managed to get it to a shop close by and upon scan for codes it came up C2217-00 electric power steering and shop verified that my truck came up with a recall regarding this same issue but when I called a dodge dealership they said I had no open recalls yet needed to... Read more
Incident date: Feb 6, 2026
Odometer Fraud. The contact purchased a 2014 Ford F-150. The contact stated that while using a scanner to check for diagnostic codes, the contact discovered a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the mileage was 139,000. The contact indicated that the scanner indicated that the mileage was 239,000. A VIN Clarity Report was purchased, which also ... Read more
Incident date: Oct 23, 2025
The issue appears to involve the steering and/or front drivetrain system. When making any U-turn, particularly at low speeds with the steering wheel turned to full lock, a distinct clicking sound is heard from the front of the vehicle. The sound occurs consistently during tight turning maneuvers.Because U-turns are often performed in intersections or busy roadways, any unexpected mechanical failur... Read more
Incident date: Feb 20, 2024
Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced power countdown on the dash indicating the truck was going go to into limp mode after x amount of miles. On warmer days the code would go away and there would be no reduced power. The vehicle was diagnosed at a GM dealership and confirmed the DEF heater was bad, but was notified that... Read more
Incident date: Aug 20, 2025
The front passenger air bag sensor turns off either before we begin driving or while the vehicle is in motion. The manual says that if you have a seat cushion or are not in the position for the sensor to "see" you, it may turn off. I have a bad back, and I need my 2-inch seat cushion for long trips, or I will be in pain. But when I use my seat cushion, the sensor turns the air bag off. So, if I us... Read more
Incident date: Feb 10, 2026
I purchased this vehicle one year ago from a used car dealership with 148,000 miles on it. Within a few months it was throwing crankshaft position, sensor codes, camshaft codes, and burning oil. I cannot bring my RPMs above two without my check engine light coming on and blinking. My car will go into limp mode. Hyundai does not have my car included in the engine recall they only have the sport San... Read more
Incident date: Feb 20, 2026
There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair... Read more
Incident date: Feb 12, 2026
While driving at highway speeds, a warning light appeared as well as an alert indicating the car was limited to no more than 4000rpm. After coming to a stop, a strong smell of gasoline was noticed in the passenger compartment. Continued driving home uneventfully but the strong smell of gas persisted. The next day I drove the car to a mechanic. Their inspection notes the following: The technician ... Read more
Incident date: Feb 15, 2026
The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.
Incident date: Sep 1, 2025
The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical erro... Read more
Incident date: Jun 25, 2021
-The engine experienced internal failure resulting in low compression in cylinder 1. The failure has rendered the vehicle inoperable. The vehicle and engine are currently available for inspection upon request. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Chevrolet dealership. Both identified low compression in cylinder 1 due to internal engine failure. ... Read more
Incident date: Jun 25, 2021
The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well... Read more
Incident date: Feb 19, 2026
The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well... Read more
Incident date: Nov 19, 2024
I have experienced three total brake failures in my 2025 Ford Bronco. During the most recent incident on 2-18-2026 the brake pedal traveled completely to the floorboard, requiring extreme force and multiple pumps to stop the vehicle. This appears to be the exact failure described in Ford Recall 25S77 (NHTSA Campaign 25V488) regarding the Electronic Brake Booster (EBB) module. The vehicle was prese... Read more
Incident date: Feb 19, 2026
Engine Failure, Engine cooling and lost power
Incident date: Feb 19, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact ha... Read more