Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jul 1, 2026
Driver side seatbelts issues, issues locking the buckle. Also car has engine light come up after emergency braking system error. Goes in to reduced power mode. If shut off and turn back on, truck is fine.
Incident date: Jul 1, 2026
Driver side seatbelts issues, issues locking the buckle. Also car has engine light come up after emergency braking system error. Goes in to reduced power mode. If shut off and turn back on, truck is fine.
Incident date: Nov 7, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Forward Drive Assist and the Park Assist were disengaged. The ABS and traction c... Read more
Incident date: Aug 23, 2026
My 2025 Ram 1500 equipped with the 3.0L High Output engine has experienced two separate incidents involving loss or severe reduction of electric power steering assist. The first incident occurred on August 23, 2026, while traveling at approximately 40 mph on a public roadway. The steering became extremely heavy, the odometer began flashing, and the check-engine light illuminated. The vehicle was... Read more
Incident date: Aug 23, 2026
My 2025 Ram 1500 equipped with the 3.0L High Output engine has experienced two separate incidents involving loss or severe reduction of electric power steering assist. The first incident occurred on August 23, 2026, while traveling at approximately 40 mph on a public roadway. The steering became extremely heavy, the odometer began flashing, and the check-engine light illuminated. The vehicle was... Read more
Incident date: Sep 1, 2026
The contact owns a 2017 Ram 2500. The contact stated that while driving 40 MPH, the brake pedal was depressed and seized. There was no warning light illuminated. The vehicle was shifted into 4WD and pulled over to the side of the road. The contact stated that the vehicle was restarted several times before the brake pedal operated as needed. The contact received notification of NHTSA Campaign Numbe... Read more
Incident date: Aug 25, 2026
The contact owns a 2021 Ram 1500. The contact stated that while attempting to start the vehicle, the instrument panel lights illuminated but the vehicle failed to start. The battery was replaced but the failure persisted. The vehicle was towed to the local dealer, who diagnosed that the RF Hub had failed and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 81,000.
Incident date: Oct 6, 2025
I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.
Incident date: Oct 30, 2022
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
3 injured
Incident date: Oct 30, 2022
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
3 injured
Incident date: Aug 26, 2026
The contact owns a 2025 Ram 1500. The contact stated that while driving at various speeds, the instrument panel went black. The contact stated that the failure had occurred during high outdoor temperatures. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was notified of the failure by the dealer. The failure mileage was approximately 18,000.
Incident date: Aug 5, 2026
My 2022 Ram 1500 with the 5.7L HEMI eTorque system illuminated the check-engine light at approximately 88,000 miles with diagnostic codes P0AEE and P0BD4 relating to the motor-generator/inverter temperature sensing system. An authorized Ram dealership diagnosed a failed Motor Generator Unit (MGU) and stated that the MGU requires replacement. I was advised that continued operation could eventually ... Read more
Incident date: Sep 1, 2023
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture... Read more
Incident date: Aug 6, 2026
While sitting at a red light, the truck will automatically shut off when I take my foot off the gas pedal. It has happened about 10 times over the last 6 months.
Incident date: Aug 6, 2026
While sitting at a red light, the truck will automatically shut off when I take my foot off the gas pedal. It has happened about 10 times over the last 6 months.
Incident date: Aug 31, 2026
Power steering loss EPS unit, steering rack and pinion needs replaced, entire rack and pinion, only driven 107,000 miles. Bought off dealership almost 3 years ago with only 83,956 had purchased extended warranty that has expired in March.
Incident date: Feb 10, 2026
I was driving down the highway, in light rain around 9pm, very little road traffic, when all of a sudden the forward glass of my sunroof exploded, it sounded like a gun shot. But then I heard wind noise and realized the glass on my sunroof just imploded towards the sky. Very alarming, no other sun roof issues previously on this vehicle. Safe lite replaced the sun roof, but it took several weeks fo... Read more
Incident date: Jul 29, 2026
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag ... Read more
Incident date: Jul 29, 2026
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag ... Read more
Incident date: Jul 29, 2026
My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag ... Read more
Incident date: Dec 5, 2024
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control functions became inoperable, and the ABS and traction control warning lights illuminated. There was an audible chime during the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not yet availabl... Read more
Incident date: Aug 31, 2026
While operating the vehicle inside of a car wash, with the transmission in Neutral and the engine at idle (car was propelling the vehicle) the dash chimed, showed an error message for STOP START REQUIRES RESET, shifted into park and set the parking brake uncommanded. This resulted in my vehicle being struck from behind by another vehicle inside of the car wash. The only remedy to get moving agai... Read more
Crash
Incident date: Aug 31, 2026
While operating the vehicle inside of a car wash, with the transmission in Neutral and the engine at idle (car was propelling the vehicle) the dash chimed, showed an error message for STOP START REQUIRES RESET, shifted into park and set the parking brake uncommanded. This resulted in my vehicle being struck from behind by another vehicle inside of the car wash. The only remedy to get moving agai... Read more
Crash
Incident date: Aug 31, 2026
While operating the vehicle inside of a car wash, with the transmission in Neutral and the engine at idle (car was propelling the vehicle) the dash chimed, showed an error message for STOP START REQUIRES RESET, shifted into park and set the parking brake uncommanded. This resulted in my vehicle being struck from behind by another vehicle inside of the car wash. The only remedy to get moving agai... Read more
Crash
Incident date: Sep 1, 2026
While operating the vehicle in heavy traffic (stop and go) conditions at about 10 mph the vehicle displayed an error message (STOP START RESET REQUIRED) shifted itself from DRIVE to PARK and applied the PARKING BRAKE uncommanded. Note that the auto stop start was in the ON position for several occurrences, but even with the automatic stop/start OFF the same anomaly occurred. These events happene... Read more
Incident date: Sep 1, 2026
While operating the vehicle in heavy traffic (stop and go) conditions at about 10 mph the vehicle displayed an error message (STOP START RESET REQUIRED) shifted itself from DRIVE to PARK and applied the PARKING BRAKE uncommanded. Note that the auto stop start was in the ON position for several occurrences, but even with the automatic stop/start OFF the same anomaly occurred. These events happene... Read more
Incident date: Sep 1, 2026
While operating the vehicle in heavy traffic (stop and go) conditions at about 10 mph the vehicle displayed an error message (STOP START RESET REQUIRED) shifted itself from DRIVE to PARK and applied the PARKING BRAKE uncommanded. Note that the auto stop start was in the ON position for several occurrences, but even with the automatic stop/start OFF the same anomaly occurred. These events happene... Read more
Incident date: Jul 17, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle lost power and coasted to a stop along the curb, stalled, and the transmission independently shifted to park(P). The vehicle failed to restart, and the Police arrived on the scene to assist with traffic control. The vehicle was towed to the local dealer, who replaced the high-pressure fuel pum... Read more
Incident date: Jul 17, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle lost power and coasted to a stop along the curb, stalled, and the transmission independently shifted to park(P). The vehicle failed to restart, and the Police arrived on the scene to assist with traffic control. The vehicle was towed to the local dealer, who replaced the high-pressure fuel pum... Read more
Incident date: Aug 29, 2026
On 08/29/2026 while traveling on the interstate the electronic power steering light activated on the cluster of the 2013 ram 1500 truck. After hearing the warning and seeing the warning, there was no power steering on the vehicle as I was traveling at 70 mph down the interstate. The wheel was difficult to turn and the vehicle was hard to maintain control while driving. This presented a safety issu... Read more
Incident date: Oct 10, 2025
Fall of 2025. After braking in a round a bout vehicle would not drive. I had enough forward momentum to get through the round a bout and pull over. Once stopped I shut off truck and restarted it. The transmission worked after restarting. Took truck to dealer but they could not determine any problems. August 2026 same issue occurred in another round a bout. I was able to limp to a side stre... Read more
Incident date: Sep 1, 2026
The contact owns a 2025 Ram 1500. The contact stated that while driving approximately 35 MPH, the rear lights became inoperative. The message "No Trailer Lights" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair wa... Read more
Incident date: Sep 1, 2026
The contact owns a 2025 Ram 1500. The contact stated that while driving approximately 35 MPH, the rear lights became inoperative. The message "No Trailer Lights" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair wa... Read more
Incident date: Aug 29, 2026
The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 30 MPH while making a left turn, the steering wheel suddenly jerked to the left and the right. The EPS warning light illuminated. In addition, the contact stated that while in reverse, the steering wheel jerked and became firm. The local dealer was not contacted. The vehicle was not diagnosed or repaire... Read more
Incident date: Aug 29, 2026
The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 30 MPH while making a left turn, the steering wheel suddenly jerked to the left and the right. The EPS warning light illuminated. In addition, the contact stated that while in reverse, the steering wheel jerked and became firm. The local dealer was not contacted. The vehicle was not diagnosed or repaire... Read more
Incident date: Jul 1, 2026
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System), 26V225000 (Electrical System), and 26V495000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The contact stated that while driving at an undisclosed speed, the navigation screen display turned black. The contact pulled over, t... Read more
Incident date: Jul 1, 2026
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System), 26V225000 (Electrical System), and 26V495000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The contact stated that while driving at an undisclosed speed, the navigation screen display turned black. The contact pulled over, t... Read more
Incident date: Jul 1, 2026
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 26V059000 (Exterior Lighting, Electrical System), 26V225000 (Electrical System), and 26V495000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The contact stated that while driving at an undisclosed speed, the navigation screen display turned black. The contact pulled over, t... Read more
Incident date: Aug 27, 2026
The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the unit failed to turn off as intended and remained continuously powered and overheated. The contact expre... Read more
Incident date: Aug 7, 2026
I brought my 2016 RAM into MAACO to repaint the chipped roof and repair a minor dent in the front right fender. When I brought it in, the "Change Oil" light came on, no other warning indicators on the dash. When I picked up my truck, the ABS, ESC, and Brake warning indicators were lit. I plugged in my innova 5610 and it showed DTC C2200-49. Safety is at risk here in Jacksonville, Florida duri... Read more
Incident date: Aug 9, 2026
This vehicle was subject to NHTSA Recall 22V-767 / Stellantis Recall Z96 for a defective Bosch CP4.2 high-pressure fuel pump (HPFP) known to fail and release metal debris into the fuel system. The recall remedy (HPFP replacement) was performed at an authorized Stellantis/Ram dealership on 3/29/2024. On 8/9/2026, while driving the vehicle suddenly lost engine power and blocked the road in the left... Read more
Incident date: Aug 9, 2026
This vehicle was subject to NHTSA Recall 22V-767 / Stellantis Recall Z96 for a defective Bosch CP4.2 high-pressure fuel pump (HPFP) known to fail and release metal debris into the fuel system. The recall remedy (HPFP replacement) was performed at an authorized Stellantis/Ram dealership on 3/29/2024. On 8/9/2026, while driving the vehicle suddenly lost engine power and blocked the road in the left... Read more
Incident date: Jul 21, 2026
Sudden, complete loss of electric power steering while backing out in a parking lot. I was driving our 2014 Ram 1500. It was approximately 9:00 pm and I was in a post office parking lot. I started the truck, put the car in reverse and backed out. The steering suddenly became impossible to turn and the ESP warning appeared on the dash. The truck had been driving fine and the failure occurred w... Read more
Incident date: Dec 15, 2024
When I go to put my vehicle in reverse sometimes the camera does not appear if it does it has multicolored lines coming through it or it's really fuzzy staticky looking and I have a 2016 ram hemi sport and it keeps happening every so often especially when it rains or snow
Incident date: Aug 14, 2026
Sudden loss of power steering while driving. National chain won’t fix it either, although they said I could lose steering altogether. This is a huge safety issue.
Incident date: Aug 30, 2026
While driving a 2023 Ram 1500 EcoDiesel (37,000 miles) at highway speeds while towing a load on an incline grade, the vehicle experienced a sudden, uncommanded drop into an aggressive "Limp Mode." The dashboard displayed a "Service Electronic Throttle" warning, and engine power was immediately and severely restricted. While I was able to safely move the vehicle over to the shoulder, the truck c... Read more
Incident date: Jul 29, 2026
ABS Traction control and Brake light displays on the dash, Mechanic retreived code C2200-49 Also causes Service Trailer Brake system to be inoperative.
Incident date: Jul 29, 2026
ABS Traction control and Brake light displays on the dash, Mechanic retreived code C2200-49 Also causes Service Trailer Brake system to be inoperative.
Incident date: Nov 15, 2023
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the cruise control was activated; however, the cruise control independently deactivated. The system independently switched over to full exhaust mode. In addition, an unknown warning light was illuminated. The vehicle was... Read more
Incident date: May 10, 2026
I am reporting a transmission safety problem with my 2016 Ram 2500 Cummins that began shortly after FCA campaign U29 was performed. Before the recall work, the transmission and original solenoid were functioning normally. I had no transmission symptoms, warning lights, or transmission codes. The dealership performed U29 and replaced the transmission solenoid May 4-6, 2026. I picked the truck up M... Read more