Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 1, 2026
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a 500 lb. trailer, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. In addition, a bearing made an abnormal grinding sound. No warning lights were illuminated. The contact pulled over to the side of the road, opened the hood, and noticed dust on t... Read more
Incident date: Feb 15, 2026
Rear lift gate randomly opens and closes automatically while driving and when parked. My kids were in the back seat and there were groceries in the trunk that could have fallen out. Dealership said it's not a recall, and that it is due to a bad weather stripping around the rear window allowing water into the lift gate and damage the controls.
Incident date: Feb 26, 2026
While driving I received a "service brake assist system" alert and a check engine light. After this happened the brakes were extremely hard to press. I had to put my entire weight on the breaks to stop the car. The brake "assist" feature really is making the brakes functional. We were able to safely get to the side of the road. We found a vacuum pump failed and needed to be replaced. There was no ... Read more
Incident date: Feb 26, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more
Incident date: Feb 20, 2026
The driver seat has come unsecured from the vehicle and has been loose and rocky like a rocking chair . Was at the dealer twice for repair
Incident date: Feb 12, 2026
On 2/19/26 the Vehicle would not go in reverse. This is the second time the vehicle has failed to reverse. The vehicle was towed and fixed by don chalmers ford the first time this happened. Now they stated the vehicle was one day past warranty and would not tow/fix issue. I dropped the vehicle at dc ford on Friday 2/20. Today they called and said they think it is the same issue that was fixed with... Read more
Incident date: Feb 12, 2026
While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.
Incident date: Feb 12, 2026
While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.
Incident date: Feb 22, 2026
While driving the car we heard a loud pop in the cabin. That was followed by electrical warning lights on the dash. WE were only about a mile from home and did make it back safely at greatly reduced speed. The ICCU was confirmed to have failed by the dealership. The part was replaced. If we had been traveling on the highway it might have been difficult to find a safe place to exit the roadway.
Incident date: Feb 23, 2026
ICCU failure after ~16k miles of ownership. Car cannot charge via AC charging and cannot charge the 12V battery.
Incident date: Feb 23, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 80 MPH with cruise control engaged, the contact heard an abnormal sound. Upon deactivating the cruise control feature, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and after opening the hood, the contact noticed an oil leak. The vehicle wa... Read more
Incident date: Feb 25, 2026
The contact owns a 2018 Ford Transit. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. ... Read more
Incident date: Feb 16, 2026
The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts for the recall repairs were not yet available. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was contacted, and the contact was informed that ... Read more
Incident date: Feb 16, 2026
While driving, the instrument cluster/odometer intermittently flashed and became difficult to read for ~15 minutes. After parking, the odometer continued flashing for ~10 additional minutes. After the flashing stopped, the vehicle displayed “ParkSense Unavailable – Service Required.” On a separate date, with no trailer connected and without pressing steering wheel buttons, the cluster displa... Read more
Incident date: Feb 16, 2026
While driving, the instrument cluster/odometer intermittently flashed and became difficult to read for ~15 minutes. After parking, the odometer continued flashing for ~10 additional minutes. After the flashing stopped, the vehicle displayed “ParkSense Unavailable – Service Required.” On a separate date, with no trailer connected and without pressing steering wheel buttons, the cluster displa... Read more
Incident date: Feb 13, 2026
I was driving on the highway when I proceeded to the turn lane to turn left crossing two lanes of traffic and the vehicle just shut down no warning whatsoever no check engine lights no oil lights nothing and it wouldn’t turn back on when trying it but after about 5 times it turned on and I was able to get it off the highway but couldn’t go any further as the vehicle was making a loud noise and... Read more
Incident date: Feb 13, 2026
Manufacturer is claiming to have "No Remedy" for this recall (C4B). However, they were able to replace the defective part, charged me for the repair and offered a reimbursement. However, they are not offering to reimburse the full cost of the repair. It has come to my knowledge that Ram does have a remedy, as they have reengineered the HCU part affected by this recall and issued a new part number ... Read more
Incident date: Feb 24, 2026
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact stated that after disconnecting and removing the battery for approximately 15 minutes, the vehicle was able to restart; however, the check engine warning light remained illuminated. The contact received ... Read more
Incident date: Feb 14, 2026
The contact owns a 2018 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made grinding sounds while accelerating. Additionally, the vehicle jerked while shifting into gear. The vehicle was taken to the dealer, who determined that the transmission fluid was dirty and that the transmission assembly and torque converter needed to be replaced. The vehicle w... Read more
Incident date: May 27, 2024
The contact owns a 2020 Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V904000 (STRUCTURE); however, the failure persisted. The contact stated that the tailgate failed to release as intended. The tailgate failed to open. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was ... Read more
Incident date: May 27, 2024
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and the 4WD features were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exc... Read more
Incident date: Nov 24, 2025
I am writing to formally report a serious and ongoing safety concern regarding my Nissan Pathfinder. During the initial test drive, conducted on a particularly windy day, I noticed sharp and sudden pulling to both the left and right while traveling at freeway speeds. At the time, I attributed much of this instability to the wind conditions and proceeded with the purchase. However, since taking ow... Read more
Incident date: Nov 24, 2025
There have been systemic cylinder misfires (each cylinder), anomalous electrical architecture behavior, and transmission calibration irregularities. The check engine light indicated multiple cylinder misfires, which I understand from the dealer is a common issue with the 2025 model. As the driver, there are a few major issues: Chassis Vibration-pronounced shaking or shuddering transmitted through... Read more
Incident date: Nov 24, 2025
There have been systemic cylinder misfires (each cylinder), anomalous electrical architecture behavior, and transmission calibration irregularities. The check engine light indicated multiple cylinder misfires, which I understand from the dealer is a common issue with the 2025 model. As the driver, there are a few major issues: Chassis Vibration-pronounced shaking or shuddering transmitted through... Read more
Incident date: Feb 7, 2026
Before my vehicle reached the 100,000-mile mark, the check engine light began appearing intermittently. I brought the car to my local dealership multiple times, but they were unable to provide a diagnosis and repeatedly reset the light. Once the light remained on permanently, the dealer finally identified a known Honda recall/extended warranty issue and replaced the spark plugs at no cost. Howev... Read more
Incident date: Feb 7, 2026
The ABS module failed in June of 2025. Ram originally told me the part was on back order 6-8 months. In December they said there were 100 ABS modules on order for our area. In January 2026 they informed the mechanic that is doing the work that there is still parts on back order and it could be another 1-2 months. Today 2/25/26 the mechanic was told there are 265 modules on back order and it can be... Read more
Incident date: Feb 7, 2026
The ABS module failed in June of 2025. Ram originally told me the part was on back order 6-8 months. In December they said there were 100 ABS modules on order for our area. In January 2026 they informed the mechanic that is doing the work that there is still parts on back order and it could be another 1-2 months. Today 2/25/26 the mechanic was told there are 265 modules on back order and it can be... Read more
Incident date: Feb 23, 2026
The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle had been at the dealer since November 2025 unrepaired regarding the side curtain air bag. The dealer informed the contact that Part Number: 5NN880742G; was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part for the repair. The manufacturer was made aware o... Read more
Incident date: Jan 1, 2024
The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) a... Read more
Incident date: Jan 1, 2024
ABS System Module/System Brake Failure Unsafe and Can not drive anymore The problem was produced December 5, 2024 and they have refused to fix the recall. The problem has been inspected by several local dealerships as well as team Dodge ram and Chrysler Corporation There is warning lights that actually accelerate and go off every 60 seconds as you’re driving. This has been going on for years ... Read more
Incident date: Jan 1, 2024
ABS System Module/System Brake Failure Unsafe and Can not drive anymore The problem was produced December 5, 2024 and they have refused to fix the recall. The problem has been inspected by several local dealerships as well as team Dodge ram and Chrysler Corporation There is warning lights that actually accelerate and go off every 60 seconds as you’re driving. This has been going on for years ... Read more
Incident date: Feb 15, 2026
The contact owns a 2024 Land Rover Range Rover Evoque. The contact received notification of NHTSA Campaign Number: 25V454000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy was not available. The manufacturer was not ... Read more
Incident date: Oct 15, 2025
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025... Read more
Incident date: Oct 15, 2025
While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in ... Read more
Incident date: Jul 11, 2024
While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in ... Read more
Incident date: Feb 21, 2026
I wanted to report that this vehicle, according to Carfax, had 169,236 miles on August 15, 2025, and 9/4/25, and 85,326 miles on January 24, 2026. That's only 4 months! The odometer was tampered with, and this seller knew it was altered because it went through 5 different sellers in those 4 months. I don't know if their reports are true or false, which is why I'm writing to see if you can help me.
Incident date: Feb 21, 2026
While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. The... Read more
Incident date: Feb 24, 2026
TRANSMISSION ISSUES. MY VEHICLE LUNGES AND HAS HARD SHIFTS WHEN ACCELERATING FROM LOW SPEED TO HIGH SPEEDS. ALSO LUNGES WHEN SLOWING DOWN OR STOPPING
Incident date: Feb 20, 2026
The 'Gear' on the drivers seat towards middle of car (right hand drivers seat) snapped in some fashion and the seat rocks. I hear this is quite common in this car and that it costs upwards of $2,000 to repair because the entire seat has to be replaced.
Incident date: Feb 20, 2026
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more
Crash
1 injured
Incident date: Feb 20, 2026
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more
Crash
1 injured
Incident date: Apr 14, 2025
I recently purchased a car with a salvage title that has been rebuilt and deemed road worthy. I then contacted the manufacturer to enquire about any recall issues and they indicated that there were two recalls to inspect the a part of the drive train and brakes. However, they indicated that they will not inspect the recall until I pay them $15,000 to recertify the car. It is my understanding th... Read more
Incident date: Nov 24, 2024
See attachment Hello what do I need to do? I been trying to have this repaired ,for last 3 years their is no close Mazda dealer and this the only car I have to get to doctors . I got letter after letter and I called explained my situation and someone was going to call me back Everytime with information for my Mazda 6 2007 to be towed to get repairs and a loaner car till return of my mazda that is... Read more
Incident date: Feb 18, 2026
The contact owns a 2023 Ford Transit. The contact stated that while driving approximately 25 - 60 MPH, the check engine warning light illuminated, and the vehicle started to decelerate. During the most recent failure, the contact was able to drive to the dealer before the vehicle lost power. The vehicle was diagnosed, and the contact was informed that water was leaking into the engine, causing a s... Read more
Incident date: Nov 1, 2025
I purchased this vehicle on September 8, 2025, from Antwerpen Hyundai of Clarksville. Since purchase, the vehicle has had persistent problems that substantially impair its use and market value. Issue 1: HVAC / Ventilation Defect: Outside air enters through the center dash vents even when the fan is turned off. The recirculation feature disengages automatically after a few minutes, allowing outside... Read more
Incident date: Nov 1, 2025
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted... Read more
Incident date: Nov 1, 2025
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted... Read more
Incident date: Feb 24, 2026
When driving my car, you can hear wind noise like the windows are down and it's loud enough to where I can't hear my kids most of the time when they need something from the backseats. These two recalls have been in place since May 2025 and there is still no remedy to fix this almost a year later. I have not taken it to a dealership but plan to this Friday 02/27/26.
Incident date: Feb 24, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The cont... Read more
Incident date: Feb 1, 2025
I was slowing down to park the car when it lurched forward in high speed and smashed into the wall. The front collision warning never went off, and the emergency braking never came on. My foot was on the accelerator and lifting off to park at low speed like I do all the time, so it wasn't like I was trying to slam on the brakes and pressed on the accelerator by mistake. The car was serviced a... Read more
Crash