Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Dec 9, 2025
Air bags didn’t deploy on a front crash. Safety of my entire family in car was put at risk without airbags deploying. The problem has not been confirmed. The vehicle has not been inspected, a first responder on scene of crash said we should check into why our air bags didn’t deploy. No warnings signs
Crash
2 injured
Incident date: Apr 24, 2026
Driving on the highway then all of a sudden the display lights come on, forward collision warning, driver assist, headlight,lane assist and brake light comes on. Pulled over and started the vehicle but still no change. Took to dealer,found faulty camera
Incident date: May 14, 2026
The vehicle just shut down as I exited. The power and gas pressure decreased. Pulled over to see if my hybrid battery was defective or drained. It wasn’t. A notification popped up and said “Hybrid Control System or Low Voltage DC/DC Converter, Contact dealer for service. Finally got it towed to Kia of Valencia the next day and they said it was “Hydraulic Clutch Actuator” and they want cha... Read more
Incident date: May 14, 2026
The vehicle just shut down as I exited. The power and gas pressure decreased. Pulled over to see if my hybrid battery was defective or drained. It wasn’t. A notification popped up and said “Hybrid Control System or Low Voltage DC/DC Converter, Contact dealer for service. Finally got it towed to Kia of Valencia the next day and they said it was “Hydraulic Clutch Actuator” and they want cha... Read more
Incident date: Apr 22, 2026
This 2020 Camry's transmission will be fine and then when you let off the throttle it will begin to slow as it should. However, when you reapply the throttle the transmission slams very forefully into gear and jolts the car forward violently. Idl'd heard about this on numsrous Camry's before, but until I owned one I had no idea how bad this is... it is not safe. Toyota needs to correct this proble... Read more
Incident date: Dec 1, 2025
The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled
Fire
Incident date: May 19, 2026
purchased a vehicle that has experienced ongoing mechanical and safety-related defects, including excessive oil consumption, seat belt malfunctions, and unresolved injector recall issues. Despite multiple repair attempts by the dealership, the problems continue to persist and have not been permanently corrected. These defects substantially affect the vehicle’s safety, reliability, value, and eve... Read more
Incident date: May 19, 2026
purchased a vehicle that has experienced ongoing mechanical and safety-related defects, including excessive oil consumption, seat belt malfunctions, and unresolved injector recall issues. Despite multiple repair attempts by the dealership, the problems continue to persist and have not been permanently corrected. These defects substantially affect the vehicle’s safety, reliability, value, and eve... Read more
Incident date: Apr 20, 2026
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really... Read more
Incident date: May 19, 2026
On the highway, not reaching speed at expected RPM, try increasing power and RPM stops climbing at 3500, and speed decreases suddenly, car starts bucking, check engine light flashing. I pull over, stop, and keep going after several minutes idling with no apparent issue continuing. I take the car to get a computer check of the engine light code, P0420 for catalytic converter efficiency. Take car to... Read more
Incident date: May 4, 2026
The contact owns a 2015 Jeep Patriot. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The vehicle had been taken to an independent mechanic; however, the mechanic could not diagnose the failure due to the lack of a warning; they have also tried to duplicate the failure but was unsuccessful. The dealer was also notified of the failure and the con... Read more
Incident date: May 15, 2026
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, rendering the cruise control inoperable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a r... Read more
Incident date: Sep 1, 2024
I am submitting a complaint regarding a 2017 Hyundai Tucson Ultimate AWD equipped with the 1.6L Turbo Gamma GDI engine. My vehicle currently has approximately 127,000 miles and has experienced sudden engine knocking consistent with rod bearing failure and/or catastrophic internal engine damage. The vehicle has been properly maintained, including regular oil changes. However, the engine began cons... Read more
Incident date: May 10, 2026
Recall 91VH causes some cars to break carnet modules and other modules. If you google the issues, you will find that Recall 91VH (5.4.3) causes multiple cars to break. We should not have to appeal and plead with VW on a 2 year old vehicle to get it fixed. This puts saftey at risk as it causes multiple malfunctions and warning lamps to appear. The dealer says to replace the module, but VW denies th... Read more
Incident date: May 10, 2026
The contact owns a 2023 Ram 1500. The contact stated that while driving at various highway speeds the transmission had erroneously downshift causing the vehicle abruptly reduce speeds. After pulling over and switching the transmission to park and back to the drive position the vehicle operated as normal. During the failure no warning lights or messages had displayed. The vehicle was taken to the ... Read more
Incident date: Nov 1, 2025
The vehicle began showing serious safety related symptoms before the engine failed. These included engine knocking, repeated sensor failures, the speedometer and odometer blacking out while driving, the navigation screen going dark, and the entire instrument cluster malfunctioning. These issues caused loss of speed information, loss of vehicle status, and loss of navigation visibility, creating un... Read more
Incident date: May 1, 2026
2 issues to report: 1. Truck has a pull to the right since new. Found the front strut springs installed wrong. Attached photos show 2024 tundras on the dealer (pink dot on drivers side, yellow dot on passenger side) lot vs. mine (pink dot on passengers side, yellow dot on drivers side). Dealer corrected. Following repairs, pull is much better, but still present. Over 20 alignments completed; 3 by ... Read more
Incident date: Jan 31, 2026
2018 Honda Odyssey with 3.5L engine, Honda dealership diagnosed engine noise to worn/failed connecting rod bearing. Vehicle has 109,000 miles. Noise started within last 6 months. No other symptoms experienced. Oil services and other maintenance performed per maintenance minder using fully Synthetic MobileOne oil and extended life filter. Pictures and bearing measurements from tear down and di... Read more
Incident date: May 20, 2026
Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)
Incident date: May 20, 2026
96,247 mi Engine knock and complete oil loss within 3,000 miles of last oil change Symptoms consistent with NHTSA Recall 21V301 (Hyundai Recall 203) and Warranty Extension TXXM coverage
Incident date: May 20, 2026
3 incidents of same braking component. Once while exiting a parking lot, the car slams breaks so hard while accelerating that car slams to hard stop with no warning. Once while driving through an intersection brakes engaged for no reason. Once after stopping at Red light, then when moving with traffic, car stops so hard with no warning that we were almost rear ended and seat belt left marks and b... Read more
Incident date: May 20, 2026
3 incidents of same braking component. Once while exiting a parking lot, the car slams breaks so hard while accelerating that car slams to hard stop with no warning. Once while driving through an intersection brakes engaged for no reason. Once after stopping at Red light, then when moving with traffic, car stops so hard with no warning that we were almost rear ended and seat belt left marks and b... Read more
Incident date: Nov 30, 2025
The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission and triggers an HCP U0412 hybrid battery fault. This network crash disables the hybrid propulsion syst... Read more
Incident date: Nov 30, 2025
The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission and triggers an HCP U0412 hybrid battery fault. This network crash disables the hybrid propulsion syst... Read more
Incident date: Nov 30, 2025
The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission and triggers an HCP U0412 hybrid battery fault. This network crash disables the hybrid propulsion syst... Read more
Incident date: Apr 23, 2026
The gear shifter cable became detached from it’s mount located under the air filter in the engine bay and stranded the driver at a gas station after she turned off the vehicle until she was able to use the gear release to shift the car into neutral and start the car. After arriving to her destination the vehicle would not shift into park or reverse even with use of the gear release. This can put... Read more
Incident date: Mar 2, 2026
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The contact also stated that due to the failure, the vehicle failed to shift into 6th gear. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the parts required for the re... Read more
Incident date: May 20, 2026
The fuel tank support sheet metal has corroded away such that the fuel tank is not supported on the passenger side and may fall from the vehicle. This could cause sudden failure of the vehicle to be operated and possible fire from leaking fuel if the tank falls out.
Incident date: Mar 15, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more
Incident date: Mar 15, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more
Incident date: May 20, 2025
The last 2 weeks my wipers have nearly quit functioning. They don’t go all the way up, will stop in the middle of the windshield, will not go down and when I use the wiper stick to try and get them to go back down the back wiper will start going as well even when I’m not hitting the switch for the back wiper. For the last year, three out of four TPS sensors have quit working as well. The deal... Read more
Incident date: May 20, 2025
UNKNOWN, The transmission slips,it wont drive now and my wheel barrings nearly snapped
Incident date: May 19, 2026
I was driving in the left lane on [XXX] , a 4 lane interstate just outside of Cleveland when i lost engine propulsion. Engine RPMs dropped to under 1000rpm, and quit responding to throttle. I had to change lanes and coast until there was a shoulder available to stall out at while i awaited a tow. No warning lamps until i tried to restart vehicle. Engine cranked but wouldnt start. INFORMATIO... Read more
Incident date: May 19, 2026
on 5/19/26 I had just traveled about 100 miles when suddenly I lost steering. As soon as I lost steering a red steering wheel with an ! appeared on the dash. I managed to get slowed down and pulled over but it was very hard to turn the steering wheel. I shut off the vehicle let it sit for about 20 min and started it again. The steering worked for about 3 min then went out again as I was driving... Read more
Incident date: May 19, 2026
Brake vacuum pump appeared to fail creating brake system malfunction. Appears determined by mechanics to have seized and caused damage to cam shaft. Driver’s safety issue caused when trying to brake vehicle not functioning. Vehicle was towed to mechanic shop. There were no warning signs of impending failure of system. Note that earlier years for this model may have had recalls for safety issue a... Read more
Incident date: May 20, 2026
Brake vacuum pump appeared to fail creating brake system malfunction. Appears determined by mechanics to have seized and caused damage to cam shaft. Driver’s safety issue caused when trying to brake vehicle not functioning. Vehicle was towed to mechanic shop. There were no warning signs of impending failure of system. Note that earlier years for this model may have had recalls for safety issue a... Read more
Incident date: May 20, 2026
My car was purchased from Impex Auto Greensboro, Nc one owner with 71,000. The car fax never stated any major accidents or damage. March 2026 after having my car for 1.5 years I now need a new transmission that costs $15k. I filed a Goodwill claim with Acura since all warranty’s have expired and I did not purchase an extension. The claim was denied and I’m responsible for the repair of a 4 yea... Read more
Incident date: May 20, 2026
BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. De... Read more
Incident date: May 19, 2026
BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. De... Read more
Incident date: May 17, 2026
I was driving my 2018 Ford Escape with my wife and two toddlers in the vehicle when the car suddenly stopped moving in the middle of the road. The vehicle had to be towed and I was later charged over $4,800 for a transmission replacement. After the repair, I received Recall 22S43 from Ford regarding the transmission shifter cable bushing, which describes symptoms including the vehicle not moving ... Read more
Incident date: Jan 1, 2024
This is in reference to Safety Campaign 26S32. My fiancé owns a 2025 Ford Bronco 5 door and her roof has the same exact issue that is described in this safety campaign. Before the vehicle had 5000 miles on it the roof had already begun to show cracks, honeycombing and is beginning to show signs of delamination. The vehicle is going to our local dealer in a week to hopefully have the roof replaced... Read more
Incident date: Apr 19, 2026
The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start fe... Read more
Incident date: May 18, 2026
My 2013 Hyundai Sonata suffered engine failure consistent with Hyundai Theta II engine defects. The vehicle became inoperable/unsafe. Hyundai denied warranty coverage despite my maintenance records and documentation.
Incident date: May 14, 2026
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more
Incident date: May 14, 2026
The steering has become stiff; the steering wheel does not return to center after a turn without driver assistance.
Incident date: May 1, 2026
The contact owns a 2016 Ford F 150. The contact stated that while driving on the highway at various speeds, unexpectedly downshifted, the vehicle RPMs rise rapidly. The vehicle was taken to the dealer where it was diagnosed with a turbo issue. The vehicle was repaired; however, the issue persisted. The vehicle was then taken to an independent dealer where the issue was not able to be duplicate... Read more
Incident date: May 15, 2026
While driving highway speeds. The vehicle lost power. A warning light came on saying no power to the vehicle. The sudden lost of power to vehicle locked my power steering. Vehicle would not drive. When attempted to restart vehicle. The vehicle would not turn over and burning smell came from vehicle. Toyota stated it was the engine that failed due to recall 25TB14. It’s now 05/19/2026 and no r... Read more
Incident date: May 17, 2026
The infotainment system is not functioning. The screen will come on as I turn on the truck, then it goes blank. Sometimes it flashes and then goes black. I cannot use any of my apps or connect to Apple CarPlay. This has been going on for months now. I have complained to Chevrolet and the dealership. They have failed to provide a solution. This truck only has 35,000 miles on it. We can no l... Read more
Incident date: May 17, 2026
OUTPUT SPEED SENSOR on 2016 INFINITI Q50t - Took vehicle in for oil and filter change 2 days ago. I drove the car about 40 miles, without incident. Went back to same place for state inspection yesterday. I drove about 2 miles from the inspection place and park in shopping lot. Went in business to shop for about 30 minutes. Returned to vehicle and drove about 100 yards through the parking lot. The ... Read more
Incident date: Apr 11, 2026
The contact owns a 2014 MERCEDES-BENZ E350. The contact stated while driving 60 MPH on the freeway, there was a popping noise coming from the sunroof and discovered it was shattered. The vehicle was not taken to the dealer or an independent mechanic for diganoses .The vehicle was not repaired The manufacturer was not notified of the failure. The approximate failure mileage was 108,000 .