Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: May 19, 2026
Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose a... Read more
Crash
1 injured
Incident date: May 19, 2026
Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose a... Read more
Crash
1 injured
Incident date: May 19, 2026
Component/System: Exterior lighting — right front low beam headlight. Vehicle is available for inspection upon request. 2019 model year vehicle has 65,000 miles Safety risk: The right low beam headlight failed, reducing forward visibility on the right side during nighttime driving and in low-visibility conditions. This creates risk of failing to see pedestrians, road hazards, or lane markings, ... Read more
Incident date: May 1, 2026
I have a severe safety concern regarding the auto shut off for this Chevy Silverado pick up. Several times I have almost gotten into an accident because while slowing briefly to stop before making a left, turn across traffic, the engine shuts off. When you press the gas, the engine starts back up, but the delay causes a safety concern with oncoming traffic. This feature should have a longer delay ... Read more
Incident date: May 8, 2026
The sunroof/moonroof glass spontaneously shattered. At 245 in the afternoon at 65 miles an hour no other vehicles near it. The day was clear and the temperature was in the low 70s. Heard a bang and pulled over to discover the glass had shattered. There was flying glass had another vehicle been near they would be been pelted with broken glass. The potential for injury of the passenger of the ve... Read more
Incident date: Dec 17, 2025
The contact owns a .2015 Ford Edge The contact received notification of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic);however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The... Read more
Incident date: May 1, 2026
I have a 2024 Hybrid Toyota Tundra which shares the same engine that has undergone a NHTSA recall. I do not believe that the defect has been satisfactorily addressed to mitigate the risk of catastrophic engine failure in the V6 engine. I would like the recall to include the hybrid models as well for this well known and documented engine failure risk. I have not yet had any problems with the engi... Read more
Incident date: May 16, 2026
While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place.... Read more
Incident date: May 16, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact stated that while driving at various speeds, the front bumper partially detached. The vehicle was taken to the dealer, where it was repaired several times; however, the failure persisted. The contact stated that the front bumper appeared to be saggy and pulled downwards by gravity. The dealer later informed the contact that the manufacturer ... Read more
Incident date: May 16, 2026
We purchased our 2024 jeep Compass on 12-10-2024 with about 3,000 miles on it. Our problems started on the vehicle on or about Nov. 2025. First the lane assist would go out and we were unable to turn it back on, when we tried the light in the button would blink 2 times then stay on. We reached home and shut car off and when we started it we pressed lane assist and it worked. We drove it for ab... Read more
Incident date: Oct 23, 2025
NHTSA RECALL #25V-586 Around September of 2025, I notified Alfa Romeo Customer service that my vehicle was experiencing symptoms of this recall. Symptoms include but are not limited to severe fuel pump whine that fluctuates with RPM, as well as intermittent LOMP. The whine is audible 100% of the time. The LOMP occurs intermittently, primarily shortly after starting the vehicle. On multiple occasio... Read more
Incident date: May 5, 2026
The contact owns a 2020 Hyundai Elantra. The contact stated that while driving, the vehicle unexpectedly stalled. The vehicle was able to restart. The check engine light illuminated. The vehicle was taken to an independent mechanic Camshaft sensor failure. The camshaft sensors were replaced; however, the issue persisted. The vehicle was then taken to the dealer where it was diagnosed with ... Read more
Incident date: May 25, 2026
Tow hitch cracked and separated
Incident date: May 26, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled and failed to accelerate. An “Engine Malfunction – Power Reduced Service Now” warning message was displayed. The contact was able to restart the vehicle. The failure recurred on multiple occasions. The vehicle was taken to multiple independent mechanics. The v... Read more
Incident date: May 26, 2026
Variable Valve Timing (VVT) exhaust Solenoid engine light has been coming on and turning off immediately for a few months, finally found the issue. $665 replacement.
Incident date: Nov 1, 2024
While traveling at 55mph yesterday, I experienced a full engine failure which shut the car off fully while traveling on a single lane double yellow road. I was able to coast to a secure location. The car will not start or go into neutral. There were no warning lights that occurred at any time prior to the failure. This all occurred while on vacation 2 hours away. I previously went to the deal... Read more
Incident date: Apr 21, 2026
The contact owns a 2016 Ford F-150. The contact stated that the vehicle intermittently shifted to a lower gear, including jerking motions. The wrench warning light illuminated after the incident. The vehicle was taken to an independent mechanic where it was unable to completely diagnose. The dealer was also contact but he vehicle was not diagnosed or repaired. The manufacturer was notified o... Read more
Incident date: May 15, 2026
The contact owned a 2015 Chevrolet Tahoe and stated that while driving, the vehicle's doors locked and unlocked randomly, the cabin lights flickered, and the doors failed to unlock properly during entry attempts, while the radio randomly selected its own options and the touchscreen occasionally stopped working despite the alternator and battery being replaced. Furthermore, the vehicle suddenly and... Read more
Incident date: Jun 18, 2025
Alternator overheated and vehicle stalled. Smoke was seen coming out from alternator. Incidentbandbvehicke details are consistent with FCA Recall T36. Looking to include vehicle in recall.
Incident date: Mar 31, 2026
The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged in. I unplugged the charger from the wall outlet, waited briefly, and plugged it back in. Later that same day, the vehicle entered a no-start condition and would not start despite... Read more
Incident date: Feb 3, 2026
My Tesla repeatedly displayed a “Passenger Safety Restraint” warning related to the front passenger restraint/airbag system. Tesla Service Center in Los Gatos, California attempted multiple repairs over several visits. The first repair identified a pinched and improperly routed passenger seat harness associated with the restraint system. Tesla stated the issue was repaired and tested. The warn... Read more
Incident date: Jan 1, 2026
I was using actual smart summon to get my vehicle out of my garage. While standing behind the vehicle, it indicated that the car was in drive with no reversing lights on. The vehicle then rapidly lurches backwards, striking me and a freezer. After reviewing the dashcam footage the vehicle stated it was in drive and never once activated its reverse lights, even when they was objects and a human beh... Read more
Crash
1 injured
Incident date: Feb 3, 2026
I was using actual smart summon to get my vehicle out of my garage. While standing behind the vehicle, it indicated that the car was in drive with no reversing lights on. The vehicle then rapidly lurches backwards, striking me and a freezer. After reviewing the dashcam footage the vehicle stated it was in drive and never once activated its reverse lights, even when they was objects and a human beh... Read more
Crash
1 injured
Incident date: May 4, 2026
Root problem seems to be the forward looking camera and/or radar, though there are 8-10 codes in total. This one looks like the primary problem: U3000-49 — Multipurpose Camera Unit / Millimeter Wave Radar Internal Electronic Failure As a result, we no longer have safety features such as emergency braking, collision warning, lane departure warning, or lane keeping assistance. Additionally, cruis... Read more
Incident date: Feb 1, 2022
Engine coolant intrusion. Known issue with these cars apparently that Ford needs to step up and fix/replace their design flaw. The fact car dealerships sell these ticking time bombs to unknowing customers is ridiculous.
Incident date: Apr 19, 2026
Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.
Incident date: Apr 19, 2026
Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.
Incident date: Dec 31, 1969
Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show the defect. had resistance from dealershi... Read more
Incident date: May 23, 2026
Se traba y se pone duro el "gobierno" junto con la cremallera electroasistida el volante no gira ni con el carro prendido, no eh echo uso de la campaña 15S18, nunca ah Sido asistido por el fabricante Ford, ni mucho menos lo eh metido a un taller de servicio independiente ni con aseguradoras y no me marco algún sensor del tablero antes de que me sucediera este problema con la "dirección asistida... Read more
Incident date: May 23, 2026
Se traba y se pone duro el "gobierno" junto con la cremallera electroasistida el volante no gira ni con el carro prendido, no eh echo uso de la campaña 15S18, nunca ah Sido asistido por el fabricante Ford, ni mucho menos lo eh metido a un taller de servicio independiente ni con aseguradoras y no me marco algún sensor del tablero antes de que me sucediera este problema con la "dirección asistida... Read more
Incident date: May 23, 2026
We were traveling to our son’s college graduation, driving on a rural interstate and suddenly all of the vehicle’s warning lights lit on the dash and the car started losing, and then completely lost power. The car was no longer operational. We were stranded on the roadside of a remote but busy 2-lane interstate for 2 hours until a tow truck could arrive and take the car to the closest car repa... Read more
Incident date: Jun 16, 2025
I own a 2023 Toyota Tundra that is part of the major engine recall due to machining debris in the 3.4L V6 engine. A few days prior to the failure, I called the dealership to raise concerns that the acceleration was starting to not act right. Despite this, while driving at 70 mph on the highway yesterday (May 22, 2026), the engine suddenly failed and died without any prior warning, it is my belief ... Read more
Incident date: Jun 16, 2025
I own a 2023 Toyota Tundra that is part of the major engine recall due to machining debris in the 3.4L V6 engine. A few days prior to the failure, I called the dealership to raise concerns that the acceleration was starting to not act right. Despite this, while driving at 70 mph on the highway yesterday (May 22, 2026), the engine suddenly failed and died without any prior warning, it is my belief ... Read more
Incident date: Jun 16, 2025
Toyota is putting people who purchased their new vehicles at risk. They have my car sitting here with an extraordinarily dangerous recall which they promised to fix by march but they haven't & it is already nearly June. It literally says the car can blow up. The recall says there's a belt problem & it can blow up at certain speeds & it can be fatal. That is crazy. if they cant fix it then they sho... Read more
Incident date: May 23, 2026
My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engine turn over and the key was working again then I went to shut off the engine same way. The engine w... Read more
Incident date: Mar 23, 2026
I am filing a safety complaint regarding my 2023 Kia Sportage Hybrid. The vehicle developed a “Check Hybrid System” warning and was diagnosed by a Kia dealership as having a failure involving the high-voltage hybrid system, specifically the MCU (Motor Control Unit). The dealership informed me that the vehicle may be unsafe to drive due to the possibility of fire risk associated with the high... Read more
Incident date: Mar 23, 2026
The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: [XXX] ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard. The fuel pump failure triggered a massive electrical current draw that shorted out the Powertrain/Engine Control Module communications and locked out the starter motor entirely. This electrical failure leaves the vehicle completely str... Read more
Incident date: Mar 20, 2026
When the cover was removed for cleaning, a clean break was discovered straight down the full headrest styrofoam where it extends out to the sides from the flat back where the child places its head. The car seat has been in no accidents and there is no way to know how long the foam had been like that since the cover had been covering it. The company claimed that the entire car seat needs to be repl... Read more
Incident date: May 1, 2026
Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.
Incident date: May 22, 2026
Scheduled appointment with dealer for the Grand Design Frame Flex recall today, 22 May 2026. Approximately 4 hours after dropping the trailer off the dealer called and said that the technician found significant frame flex and that the unit was unsafe to be towed. No other information was provided. I did ask for the measurements that the TSB 24-001 requires to be filled out ans submitted to Grand... Read more
Incident date: Jan 2, 2025
The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: (24V896000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not... Read more
Incident date: Nov 27, 2025
The vehicle turned off at a red light and would not start up again.
Incident date: Apr 7, 2026
Shift to park dings continuously and vehicle won’t turn off draining battery leaving doors unlocked. Don’t want to force into park and break anything more.
Incident date: May 21, 2026
The lake keep assist safety feature works inconsistently. Many times, the system has allowed my vehicle to cross the yellow or white lines, when it shouldn't have. Even worse, during wintertime, the vehicle gets confused as to what is road and what is not, jerking the vehicle in directions that it shouldn't be going (either off the road, or into incoming traffic). This is quite a violent jerk, so,... Read more
Incident date: May 21, 2026
The lake keep assist safety feature works inconsistently. Many times, the system has allowed my vehicle to cross the yellow or white lines, when it shouldn't have. Even worse, during wintertime, the vehicle gets confused as to what is road and what is not, jerking the vehicle in directions that it shouldn't be going (either off the road, or into incoming traffic). This is quite a violent jerk, so,... Read more
Incident date: Apr 16, 2026
When about to make a left turn since oncoming traffic on to highway I hit the gas quickly after stopping and heard a loud bang. Drove till I got off the highway at a red light I hit the gas and noticed the front wheels was spinning and realized it wasn't a awd. Took it the dealer and they realzied the driveshaft was spinning by hand.
Incident date: Apr 16, 2026
While driving car began to decelerate and the dash lit up with a number of ABS/Brake system failure symbols. I was on the highway traveling at abt 70 mph when the issue happened. Got car to coast off hwy onto an upward sloping exit. Stopped at a light. Turned off and back on and was able to gain minor speed got approx three blocks to a gas station. Pulled off and tried restarts. The screen sta... Read more
Incident date: Apr 16, 2026
While driving car began to decelerate and the dash lit up with a number of ABS/Brake system failure symbols. I was on the highway traveling at abt 70 mph when the issue happened. Got car to coast off hwy onto an upward sloping exit. Stopped at a light. Turned off and back on and was able to gain minor speed got approx three blocks to a gas station. Pulled off and tried restarts. The screen sta... Read more
Incident date: Dec 9, 2025
Power Tail Gate electronic circuit is not working due to water seeping into the trunk from the Roof rails there is a manufacture defect with the sealants on the roof. Water seeping into the car is damaging the Battery as well as it had to be started with jumper cable.
Incident date: Dec 9, 2025
A vehicle was sold and delivered while under an active stop‑sale safety recall (manufacturer recall 26TB03). The recall was not disclosed at the time of purchase. When questions were raised about whether any recalls were present, the issue was dismissed and no recall information was provided. According to the recall documentation, the potential defect involves the rear door system possibly openi... Read more