Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Feb 22, 2026
Five days after getting back our car from the Honda dealership where they “fixed” the two recalls all warning lights came on and not turn off. Steering, breaking, accelerating all are difficult. There were no issues prior to the dealership “fixing” the recalls. The car was just at our mechanic for brakes and they check our engine, fluids etc every time. There were no prior issues.
Incident date: Feb 26, 2026
2018 Honda Odyssey rear tailgate problems, What was the issue? Problem is because water is leaking from the roof rails onto the tailgate module, causing the power liftgate control unit to short circuit, leading to unintended opening/closing or complete failure.I checked every fuse and my tail gate still wont open! tailgate module failed due to leak on the roof rail. The "holes" are three very sm... Read more
Incident date: Nov 5, 2025
The axle is making clicking noise when turning every time. This is a known issue with other car model holders
Incident date: Mar 11, 2026
Wa driving with cruise on at 60 mph. Truck stalled with no notice, no warning lights or check engine light. All temperatures and pressures seemed okay at time of incident. Could not move electronic shifter into neutral, was stuck in drive. Alarm came up to shift to park, I did not shift due to moving at 55mph at this time. Coasted to a stop on side of the road. At about 2-3 mph, truck automaticall... Read more
Incident date: Mar 11, 2026
My tire somehow got a nail in it. I drove straight to Volvo when noticing the issue around 730am on 3/13/26. At 745am I spoke with [XXX] at Schumacher Volvo, he advised that they were too busy today to assist me. I advised I was afraid to drive with this and needed help and he told me to buy a tire lock kit and I could do it at another tire store. When I went to the parts department they advised ... Read more
Incident date: Mar 11, 2026
After 3 months and 840 miles, my 2026 Hyundai Tucson wouldn't respond one morning. No power at all, including to unlock the car. Road side assistance struggled to jump out but finally the car started, but the cluster panel would not turn on. I had to drive to the dealership with no speedometer or other screen sensors, as well as a lack of blinker or lights. This is outrageous because I barely driv... Read more
Incident date: Mar 13, 2026
The abs braking and stability control light came on and has stayed on and took to mechanic shop and was told to repair would be $4000 .that's more than what the car is worth!changed motor oil many times since I owned the car and it uses oil quite much.ihe oil gauge can say I have 70 percent oil and the dipstick reads no oil so I must put 2 -3 quarts of oil in car because I can hear lifters rattle ... Read more
Incident date: Mar 9, 2026
My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking... Read more
Incident date: Mar 9, 2026
I am the owner of a 2026 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L V8 L87 engine (VIN: [XXX] ), purchased new approximately three months ago. I am filing this complaint proactively. I have experienced no engine failure or symptoms to date. However, I am filing based on a documented pattern of L87 engine failures in 2025 and 2026 production vehicles, confirmed by multiple GM dealership... Read more
Incident date: Mar 9, 2026
I am the owner of a 2026 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L V8 L87 engine (VIN: [XXX] ), purchased new approximately three months ago. I am filing this complaint proactively. I have experienced no engine failure or symptoms to date. However, I am filing based on a documented pattern of L87 engine failures in 2025 and 2026 production vehicles, confirmed by multiple GM dealership... Read more
Incident date: Mar 13, 2026
The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert ba... Read more
Incident date: Mar 9, 2026
The engine stopped working while driving. Honda needs to replace the engine due to a known defect. I live in [XXX] and temperatures get very cold. What if we had been on a trip. This is crazy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 1, 2022
The current b-pillar trim issue that Ford hasn't remedied. In October 2025 my b-pillar broke off my car while driving, shatteringagainst the car behindme. When it did that the wiring immediately caused my liftgate to think it was open and I have not been able to access that back of my suv since then. In order to do so a piece in the door had to be removed and I have to crawl thru the vehicle to ma... Read more
Incident date: Mar 7, 2026
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more
Incident date: Mar 3, 2026
While driving to work in negative degree weather I got a message saying reduce engine power and before I could pull over it had lost all power. Having it towed and now needing a new engine I see im not the first one with this problem. I also still have a loan im paying for on a dead car. Idk why theres not a recall on this .
Incident date: Jun 13, 2024
The dealership has refused to provide documentation for the pre-purchase inspection and the post-inspection report, and they declared the vehicle a total loss. My husband was driving and made a left turn, and the front right tire and control arm came completely off the car. As a result, significant damage was sustained to the car's underside, and it was not immediately visible when the dealership/... Read more
Crash
Incident date: Dec 30, 2025
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the origi... Read more
Incident date: Jun 1, 2024
Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is an ongoing problem with the Hyundai Tucson. Please make them fix this before selling anymore vehicl... Read more
Incident date: Nov 11, 2025
The ACC is failing in the car. It is due to a faulty radar sensor located behind the rear view mirror that according to the dealership gets to hot it the sun and begins to deteriorate.
Incident date: Mar 13, 2026
The contact owns a 2020 Ford Explorer. While driving at an undisclosed speed, the vehicle jerked abnormally. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown parts had failed, the battery was low, and an unknown part on the transmission had failed. The vehicle remained at the dealer unrepaired. The failure persisted, and th... Read more
Incident date: Jul 1, 2025
Driver side door will not open when interior level is pulled, button is depressed, or the black toggle button behind the handle will not allow the door to open at all. This is very scary!!! Car is parked position, vehicle is turned off. Door wont open even if you try to push it. Turned the car on after 5 minutes, took three tries to get the door open! Called Nissan 3/13/26 approx 9:30 am... Read more
Incident date: Jan 3, 2026
09/01/2025 - Claim submitted under recall for "2016 Honda Odyssey, the Variable Cylinder Management (VCM) system can cause premature piston ring wear, leading to oil consumption, spark plug fouling, and misfires (P0301-P0304)" 09/24/2025 - Honda sent email confirming all required documents submitted and reimbursement would be processed in 6-9 weeks. 03/13/2025 (today) - No reimbursement received.... Read more
Incident date: Mar 5, 2026
Touchscreen radio delamination issue renders touchscreen unusable to use or control any and all settings, Bluetooth unresponsive, SiriusXM and FM radio random station change with no control, maps and Gps, phone, emergency services alerts, climate control, safety settings, interior and exterior lighting controls, all no longer accessible or functioning.
Incident date: Mar 6, 2026
In July 2025 with only 15,330 miles, I was driving my vehicle leaving a parking lot and I suddenly lost power steering assist in my vehicle. Power Steering light, check engine light, traction control light, and sensor light all illuminated, my odometer began flashing and a message on the screen stating " Service Electronic Stability Control". I safely pulled over and had my car towed to a dealersh... Read more
Incident date: Mar 6, 2026
This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the h... Read more
Incident date: Aug 25, 2024
Truck will shut off then on rapidly when turning left. Alert messages on sensors come on and off as lights flicker on and off. Radio screen will go black randomly or not turn on. AC shuts off and on randomly as well. Very dangerous while driving and you are about to turn left if truck shuts down. This happens at least once a week.
Incident date: Mar 1, 2023
The exhaust bracket is broken [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 13, 2026
I had two codes on my 2022 Forester over last two weeks. First one u0284 was for the Active Grill Shutter. This happened because for some reason Subaru decided to put the fog lights on the same fuse as the AGS. Fog light blew, shorted out blew the fuse, this caused every safety system in the car to turn off. By default these are open so why does loosing 1-2MPG, or longer time to warm up a... Read more
Incident date: Sep 12, 2025
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more
Incident date: Sep 12, 2025
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more
Incident date: Feb 25, 2026
* Sudden shutdown while driving * Dash failure * “Vehicle not in park” message * RF hub failure * Recall references While driving at highway speeds and without warning the entire dashboard shut off and the vehicle lost power. The message “Vehicle Not in Park” appeared. My son was forced to coast off the highway to safety. Once the vehicle stopped, it shifted itself into park. The truck res... Read more
Incident date: Feb 25, 2026
While driving the vehicle in normal road conditions the car suddenly stop and activated the seat belts. This incidents has happened 4 times. The vehicle has been taken to the Mercedez-Benz service and it gas been released with no findings. I am concerned with this safety issue on my leased vehicle and the risk to cause a collision or injury. The last incident occurred on 3/8/2026, while driving th... Read more
Incident date: Feb 25, 2026
At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more
Incident date: Sep 12, 2024
I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my visibility while driving and creates a potentially dangerous situation for myself, m... Read more
Incident date: Mar 12, 2026
The contact owns a 2014 Ford F-150. The contact stated that on several occasions, while refueling the vehicle, the fuel gauge fluctuated quickly. There was no warning light illuminated. The contact stated that the vehicle needed to be refueled frequently because the failure persisted. The vehicle was taken to an independent mechanic, where the contact was informed that fuel was leaking from the ve... Read more
Incident date: Mar 11, 2026
The contact owns a 2021 Toyota Highlander equipped with Bridgestone Tires, Tire Line: Alenza Sport, Tire Size: 255/50/R20, DOT Number: 276100C2R. The contact stated the vehicle was inspected by the dealer, where it was discovered that all four tires were prematurely worn quickly and showed defects. The tires were replaced under NHTSA Campaign Number: 24V452000 (Tires). The dealer informed the cont... Read more
Incident date: Mar 3, 2026
My 2018 Mazda CX-9 experienced catastrophic engine damage after a radiator failure allowed coolant to enter the engine. The vehicle provided no dashboard warning, overheating alert, or coolant warning before the failure occurred. Modern vehicles are designed to alert drivers to overheating or cooling system failures. The lack of warning prevented me from addressing the issue and resulted in catast... Read more
Incident date: Mar 10, 2026
Audi is unable to correct the recall repairs despite several attempts by us to schedule. Advised parts are no longer available and were not available during 2 previous attempts to repair.
Incident date: Mar 10, 2026
The car has been shaking between 65-75mph and sometimes around 40-50mph since 9/7/2024. Car has been at the dealer service center 7 times, more then 30 days to attempt to resolve the issue, but nothing has worked. The last service visit they replaced the front axle. the car still shakes. I'm nervous something is going to fly off or a bolt is going to come loose from the shaking. I don't feel ... Read more
Incident date: Mar 11, 2026
The contact owns a 2025 Ford Bronco. The contact was made aware of NHTSA Campaign Number: 26V124000 (BACK OVER PREVENTION) after contacting the manufacturer. The contact had recently purchased the vehicle and was not informed about the recall. The contact became aware afterwards that the part was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. T... Read more
Incident date: May 1, 2024
See attached document for complaint. On January 6th, I wrote to you expressing my concerns about Ford’s failure to address a known safety recall (Safety Recall Notice #25S82/NHTSA Recall 25V512) for my 2023 Ford F-150. To date, I have received no response to my initial inquiry which prompts me to send this second letter. In fact, I am writing this letter as I sit in my local Ford dealership for... Read more
Incident date: Feb 16, 2026
I have owned my 2025 Jayco Granite Ridge 22T for approximately 9 months. I have encountered a number of warranty issues that are slowly being resolved. I write to you out of concern for a leaking pinion seal (at ~14,000 miles) that may lead to driveshaft and/or differential failure events including rear wheel lockup. This has been reported for the 2024 Jayco Granite Ridge 22T and a safety ... Read more
Incident date: Feb 16, 2026
I have owned my 2025 Jayco Granite Ridge 22T for approximately 9 months. I have encountered a number of warranty issues that are slowly being resolved. I write to you out of concern for a leaking pinion seal (at ~14,000 miles) that may lead to driveshaft and/or differential failure events including rear wheel lockup. This has been reported for the 2024 Jayco Granite Ridge 22T and a safety ... Read more
Incident date: Oct 28, 2024
Vehicle began shifting really hard and the rpm meter started going way up and down really fast. The check engine light also came on. It caused difficulties with control of the vehicle. Vehicle was parked and taken to a mechanic so said the issue was the torque converter and that it needs a new transmission.
Incident date: Feb 4, 2026
I was commuting home, about 30 minutes into the drive, all of the dashboard and radio went blank for a few seconds. It came back on and the break light, anit-collision, lane departure, lights were all flashing. It did this 2 more times in the over the next 5 minutes. I was concerned for my safety because I wasn't sure if my breaks and all the other things were working propoerly. I didn't know... Read more
Incident date: Jul 15, 2023
i have have 2 problems, both was recalls, but this one they say expired in 2021 when i bought the car and toyota dealer didnt tell me had recall so i could fix it before it expired. there is a class action lawsuit in the brake booster, master cyclinder actuator abs pump fialing loosing brakes making grrr noises leaking all brake fluid out continously dangerous to drive can cause bad accident wrec... Read more
Incident date: Nov 27, 2024
The oil pressure light is coming on . Even after doing oil change at dealership it’s not going away. Confirmed that the issue was with the oil pressure switch at dealership, which is a common problem for 3.3L V6 engines . Similar issue was observed in other older models with similar engine and the warranty was extended to cover this issue (WTY026).
Incident date: Mar 11, 2026
Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably... Read more
Incident date: Mar 1, 2023
Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.