Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Jan 2, 2025
My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.
Incident date: Jan 2, 2025
My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.
Incident date: Jan 2, 2025
My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.
Incident date: Nov 24, 2025
The engine light will come on and go off at various times for no apparent reason and the odometer/mileage will start flashing and do so for periods of time, When this occurs certain features become unavailable such as the remote start will not engage. The warranty item/part has been confirmed by dealership and they do not have the part to correct with no expected repair time for this warranty on t... Read more
Incident date: Mar 17, 2026
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed or while starting the vehicle, the ABS and ESC warning lights unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagno... Read more
Incident date: Mar 5, 2026
The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event. The vehicle was taken to a local Ram dealer, where they reproduced the issue, diagnosed that the camera had an internal malfunction, and replaced the rear camera. No warning messages were displayed, only a black screen when backing.
Incident date: Feb 2, 2026
Fortunately the vehicle was not in an accident. About a month ago ABS and traction control lights came on. Took pickup to mechanic with a C2200-49 code. Mechanic said the dealer could only fix the issue. Took to the dealer a couple of weeks ago and am now on a wait list with no indication when a repair can be made because of part availability. This problem seems to be the same as Ram 2500s have an... Read more
Incident date: Feb 2, 2026
Fortunately the vehicle was not in an accident. About a month ago ABS and traction control lights came on. Took pickup to mechanic with a C2200-49 code. Mechanic said the dealer could only fix the issue. Took to the dealer a couple of weeks ago and am now on a wait list with no indication when a repair can be made because of part availability. This problem seems to be the same as Ram 2500s have an... Read more
Incident date: Dec 1, 2024
ABS HCU recall has not been rectified. This recall is now over 15 months old, and the problem has been known for over 3 years (see class action lawsuit) without a foreseeable remedy. This results in a major safety issue and driving performance issue not being addressed and there is apparently no regulatory movement to force a solution. At this point, FCA and NHTSA need to institute a vehicle buyba... Read more
Incident date: Mar 17, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light, traction control system warning light, and other unknown warning lights were intermittently illuminated, causing the cruise control mode to become inoperab... Read more
Incident date: Mar 13, 2026
On 3/13/26 we were driving to a location to make a delivery when the steering locked up causing loss of control, the driver was able to correct the van and was able to limp it back to our location, we contacted our dealer Bob Johnson Chrysler in Avon NY where we just dropped it off today 3/17/26 , He stated that he hadn't heard of any issues with that vehicle, but I looked up the cause and saw tha... Read more
Incident date: Jan 17, 2024
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had no... Read more
Incident date: Apr 18, 2025
The dash board showed the (A)auto start stop amd the (P) parking brake after hitting a puddle in rain. I brought the vehicle into the dealership for service on 4/18/2025 . They replaced the right rear caliper and EPB actuator and it temporarily fixed it. The lights still came on but would go off in rainy conditions. They came back on and didn’t go off so I brought it back to the dealership in ag... Read more
Incident date: Apr 18, 2025
The dash board showed the (A)auto start stop amd the (P) parking brake after hitting a puddle in rain. I brought the vehicle into the dealership for service on 4/18/2025 . They replaced the right rear caliper and EPB actuator and it temporarily fixed it. The lights still came on but would go off in rainy conditions. They came back on and didn’t go off so I brought it back to the dealership in ag... Read more
Incident date: Apr 18, 2025
The dash board showed the (A)auto start stop amd the (P) parking brake after hitting a puddle in rain. I brought the vehicle into the dealership for service on 4/18/2025 . They replaced the right rear caliper and EPB actuator and it temporarily fixed it. The lights still came on but would go off in rainy conditions. They came back on and didn’t go off so I brought it back to the dealership in ag... Read more
Incident date: Mar 10, 2026
SMELL OF COOLANT THROUGHOUT THE CAB OF THE TRUCK. TOOK THE VEHICLE TO THE SHOP WHERE A PRESSURE TEST WAST CONDUCTED. IT WAS DETERMINED TO BE A BAD HEATER CORE. APPARENTLY THIS IS A KNOWN ISSUE FOR THE RAM TRUCK. THIS WAS AMENDED FROM A EARLIER REPORT. SENT THE WRONG DOCUMENT FROM THE SHOP.
Incident date: Mar 10, 2026
SMELL OF COOLANT THROUGH OUT THE CAB OF THE TRUCK. TOOK THE VEHICLE TO THE REPAIR SHOP AND AFTER A PRESSURE TEST WAS CONDUCTED, IT WAS FOUND TO BE A BAD HEATER CORE. APPARENTLY THIS IS A KNOWN ISSUE AND HAS BEEN WIDELY REPORTED. THE TRUCK ONLY HAS 40,000 MILES AND HAS BEEN WELL MAINTAINED.
Incident date: Feb 20, 2026
The multipurpose camera unit failed causing the Forward Collision Warning, Automatic Braking, Lane Keeping Assistance, and Lane Departure warnings lights to come on and rendering all those systems inoperable. Part of the selling point of this vehicle is these additional safety features and for them to fail within 5 years of owning the vehicle is a safety concern. From my own research online, it ... Read more
Incident date: Mar 1, 2026
There is water coming into the vehicles cab via the rear window and is getting electrical components under the rear window wet. Took vehicle to a dealer to be diagnosed. Concluded water coming into cab of vehicle from top of rear glass. Frame of window is likely culprit. General concern 05CHZ-01 THIS IS A VERY KNOWN ISSUE
Incident date: Mar 1, 2026
I can no longer transport my grandchildren in my car. I do not have another vehicle I can use to drive them in.
Incident date: Feb 28, 2026
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 50 MPH, several unknown transmission codes were displayed on the instrument panel, and the vehicle went into LIMP Mode. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that a transmission flush was needed. The vehicle was repaired; however... Read more
Incident date: Feb 28, 2026
1.The driver side mirror tilts up or down every time the vehicle is started requiring readjustment before driving. My wife was almost hit by oncoming traffic when she did not remember to readjust the mirror before merging with traffic. 2. The driver seat bolster inflates every time the vehicle is started. The vehicle cannot be driven without deflating the bolster. These have been reported to t... Read more
Incident date: Feb 16, 2026
The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH ... Read more
Fire
Incident date: Feb 6, 2026
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the accelerator pedal was depressed, and the vehicle hesitated before jolting into the next gear. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle occasionally lost automotive power while depressing the accelerator pedal. The contact ... Read more
Incident date: Jan 1, 2025
The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was low. The contact pulled over and inflated the rear passenger’s side tire, but the warning light ill... Read more
Incident date: Feb 27, 2026
The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 — water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.
Incident date: Jan 6, 2026
Check engine light with rough shifting and vehicle wouldn’t go in reverse. For safety reasons we had the vehicle towed to our local Chevy Dealership. Transmission needed a valve body rebuild. This is a known issue with this transmission but our VIN wasn’t under that recall.
Incident date: Oct 23, 2025
It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warn... Read more
Fire
1 injured
Incident date: Oct 23, 2025
The contact stated that he saw a Tesla Cyber Cab vehicle with one occupant in the front driver-side seat. The contact stated that upon further inspection, the vehicle did not have side-view or rear-view mirrors. The contact stated that his safety and the safety of other drivers were placed at risk because the driver of the self-driving vehicle could not see a nearby vehicle in the blind spots or r... Read more
Incident date: Jan 7, 2026
My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been in an accident simply a commuter car used around town
Incident date: Jan 7, 2026
Odometer Fraud. The contact owns a 2014 Honda Pilot. The contact discovered a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 176,362. The vehicle became disabled two weeks after purchase, and was taken to an independent mechanic, where it was discovered that the mileage was 176,629. The mileage was verified by a Carfax Report.
Incident date: Mar 14, 2026
Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenan... Read more
Fire
Incident date: Feb 28, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that there was no time frame for when parts would be available. The contact ... Read more
Incident date: Mar 16, 2026
The contact owns a 2022 Ford Edge. The contact stated that while in Reverse(R), the rearview camera mainly displayed an image of the license plate located in the rear of the vehicle. The contact stated that the failure started occurring some time after purchasing the vehicle brand new. The vehicle was taken to the dealer, where it remained for 4-5 weeks for repairs. The dealer informed the contac... Read more
Crash
Incident date: Mar 13, 2026
The contact owns a 2008 Acura TL. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate, and the vehicle lost automotive power and shifted into LIMP Mode. The vehicle was turned off and restarted and drove as needed. The check engine warning light was illuminated. The message “System too Lean” was displayed on the instrument panel associated with Bank... Read more
Incident date: Mar 8, 2026
The contact owns a 2021 Volvo XC90. The contact stated that while retrieving items from the trunk, the contact became aware that there was water leaking into the cargo area. The contact stated that the holders were full of water. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the sunroof drain hose needed to be replaced and sealed,... Read more
Incident date: Mar 15, 2026
Our 2018 Honda Odyssey (Elite) has been diagnosed by our local Honda dealer with engine failure due to rod knock (rod bearing failure). This vehicle is well maintained with only 72,500 miles when the issue became noticeable. The dealer has verbally quoted $8,800 to replace the engine with another used engine, which I refuse to pay given the relatively low mileage and age of this vehicle (and histo... Read more
Incident date: Mar 15, 2026
Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also have to add oil every 2 weeks.
Incident date: Jan 5, 2026
This vehicle qualified for the Volkswagen Emissions Recall, yet from the start of the recall through 2018 settlement lawsuit dates , no correspondence was sent (by Porsche nor VW). According to all recall regulations, my vehicle should have among the ‘recall’ with the 85K plus others, yet no correspondence was sent (by Porsche nor VW) & now the local Porsche dealership is denying in, Accordin... Read more
Incident date: Mar 6, 2026
All sensors and alarms glitching.
Incident date: Mar 6, 2026
All sensors and alarms glitching.
Incident date: Mar 1, 2026
Engine failure due to connecting rod bearing manufacturing defect (NHTSA PE25008). Component: engine; available for inspection upon request (replaced; documentation available). WARNING SYMPTOMS: At 94,000 miles during routine maintenance while under warranty, I reported engine knocking to the dealer. The advisor dismissed it as "normal valve noise" and did not document the complaint. Knocking pro... Read more
Incident date: Mar 13, 2026
Component Failed: Engine starter relay and starter motor assembly. The vehicle stalled in traffic and ignited upon a restart attempt. The vehicle is a total loss, currently held by [Insurance Co] at [Location/Lot #], and is available for inspection. Safety Risk: The driver’s life was at immediate risk. The vehicle stalled in active traffic, creating a collision hazard, followed by a rapid, unco... Read more
Fire
Incident date: Mar 15, 2026
While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the pa... Read more
Crash
1 injured
Incident date: Mar 6, 2026
My ABS module went out in my 2019 Ram 1500 Rebel.. My service “Electronic stability control” , “Service Trailer Brake System”, as well as “Service 4WD” lights are all on.. i had Auto Zone hook the computer up to my truck and it had 2 codes. C2206-00: Vehicle Configuration Mismatch and U0403-00 Implausible Data Received From T-Case. ABS module failure. I did some online research and com... Read more
Incident date: Apr 17, 2025
I brought my car in to get the recall fixed for the seat belts and the emissions issue. When it was returned to me, the passenger seat was not bolted down in the front (the bolts were rolling around on the floor) and the back bolts were loose. The vehicle was returned to me with the passenger seat completely unattached at the front. When I braked, the seat slammed into my [XXX] ’s car seat. This... Read more
Incident date: Feb 22, 2026
I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the ... Read more
Incident date: Feb 22, 2026
Five days after getting back our car from the Honda dealership where they “fixed” the two recalls all warning lights came on and not turn off. Steering, breaking, accelerating all are difficult. There were no issues prior to the dealership “fixing” the recalls. The car was just at our mechanic for brakes and they check our engine, fluids etc every time. There were no prior issues.