Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Mar 16, 2026
This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a "back yard, ... Read more
Incident date: Mar 16, 2026
This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a "back yard, ... Read more
Incident date: Mar 3, 2026
The power assist has gone out. It became very hard to drive the truck. I was coming home from work when it happened. It’s obviously a danger to cause an accident, it’s very difficult to steer the truck. It has not been to the dealer or mechanic yet. There were no warning lamps or messages prior to the incident. Yes it is available for inspection upon request. The problem continues today.
Incident date: Mar 19, 2026
The contact owns a 2013 Ram 1500. The contact stated that when the vehicle was started, the message “Power Steering Inoperable” was displayed. The steering wheel was difficult to turn in either direction. The vehicle was driven to a dealer at a very slow pace and was diagnosed with the electric power steering failure. The vehicle was not repaired. The manufacturer was not notified of the failu... Read more
Incident date: Aug 30, 2025
Odometer Fraud. The contact purchased a 2018 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of the purchase, the mileage was 63,676; and at the time of registration, it was discovered that the mileage was 105,521.
Incident date: Mar 4, 2026
The electronic power steering system randomly cuts out. While turning on the on ramp, speeding up to get up to highway speeds the power steering randomly cuts out when hitting small bumps. This caused the van to almost drive into the wall going 40+ mph. I had to use 2 hands an a lot of force to correct the steering. This is especially scary because I regularly drive on snowy roads on i70 in the w... Read more
Incident date: Mar 19, 2026
I purchased this new ram in 2023. About 18 months just over 36k miles on vehicle drivers side seat belt quit retracting leaving it loose on my chest. I reported this to dealership and apparently Ram would not warranty as it was over 36k miles. I got a quote to repair, and it was over 500.00 dollars to replace the retractor. Now obviously this is a safety concern because my seat belt is loose fitti... Read more
Incident date: Apr 7, 2025
I am submitting this complaint to report a serious safety defect involving a high-pressure fuel system failure that occurred shortly after recall service was performed by an authorized dealership. The failure created a significant risk of engine compartment fire and potential loss of vehicle control. On March 25, 2025, my vehicle underwent recall service at Hall Ram Dealership for replacement of ... Read more
Incident date: Mar 10, 2026
1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left
Incident date: Mar 10, 2026
1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left
Incident date: Mar 10, 2026
1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left
Incident date: Mar 2, 2026
Hello, so I have had my vehicle in the shop for over 2 weeks due to a failure toner wheel and even though there is a extention recall for my vehicle there not covering it even after telling fca and the dealer about the issues. There saying they won't be able to reimburse me even though I just bought the truck through carvana about 5 months ago and haven't even driven it over 4k miles.
Incident date: Mar 2, 2026
Hello, so I have had my vehicle in the shop for over 2 weeks due to a failure toner wheel and even though there is a extention recall for my vehicle there not covering it even after telling fca and the dealer about the issues. There saying they won't be able to reimburse me even though I just bought the truck through carvana about 5 months ago and haven't even driven it over 4k miles.
Incident date: Jan 14, 2026
The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the d... Read more
Incident date: Feb 22, 2026
the recall number is 14V-635 or P65\n\nsays electric defect causes fires from heater Year: 2014\nMake: RAM\nModel: 3500\nTrim: N/A\nSeries: N/A
Fire
Incident date: Mar 19, 2026
The contact owns a 2017 Ram 1500. While the vehicle was at a dealer for routine maintenance, the contact was informed that the fuel system was fractured and rusted. The dealer attributed the failure to corrosion. The vehicle remained at the dealer, and the failure was associated with NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, neither the VIN nor the model year was included ... Read more
Incident date: Jan 5, 2026
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel was turned to the left and became difficult to turn back to the center. The vehicle was stopped, and the steering wheel symbol in red was displayed on the instrument panel. The vehicle was turned off and restarted, but failed to reset the power steering assist. The failure was intermitt... Read more
Incident date: Feb 4, 2026
The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufactur... Read more
Incident date: Feb 4, 2026
The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufactur... Read more
Incident date: Mar 18, 2026
The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The lo... Read more
Crash
Incident date: Mar 18, 2026
The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The lo... Read more
Crash
Incident date: Mar 18, 2026
The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The lo... Read more
Crash
Incident date: Mar 16, 2026
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System.... Read more
Incident date: Mar 16, 2026
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System.... Read more
Incident date: Mar 16, 2026
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System.... Read more
Incident date: Nov 1, 2025
I have my vehicle at the dealership to check a ticking noise from the 5.7L engine in my truck. I was told that there are broken exhaust bolts causing the noise. I see online that this is a common issue and that there is a recall for this issue, but my vehicle is not included in the recall list. I feel that the recall should cover my vehicle as well. Since it is the same issue of the current recall... Read more
Incident date: Nov 1, 2025
I have my vehicle at the dealership to check a ticking noise from the 5.7L engine in my truck. I was told that there are broken exhaust bolts causing the noise. I see online that this is a common issue and that there is a recall for this issue, but my vehicle is not included in the recall list. I feel that the recall should cover my vehicle as well. Since it is the same issue of the current recall... Read more
Incident date: Mar 17, 2026
Hello, my name is [XXX] , and I had a recall performed on my 2016 Ram Eco Truck 3.0L (FCA US Recall ID 66A) at Dewey Dodge Chrysler Jeep in [XXX] , following a recall notice dated June 28, 2023. On March 17, 2026, while driving on the interstate, I experienced a sudden and severe loss of engine power, which nearly resulted in an accident; the dashboard displayed a "Service Electronic Throttle Cont... Read more
Incident date: Sep 1, 2025
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performa... Read more
Incident date: Feb 20, 2026
This is in regards to well known issue with the E-Torque MGU generator equipped on this vehicle. The internal bearing is failing causing a whining and grinding sound and results in a loss of electrical power that causes the vehicle to stall and not restart when the auto start/stop feature is engaged, which has happened to me once. I have had a dealer confirm this component failure and the vehicle ... Read more
Incident date: Mar 1, 2026
My Truck has less than 60,000 miles have paid for the extended warranty and now have a infamous ABS module failure which is very dangerous because now My Truck is my only source of transportation and being a senior citizen. This is a hazard for my only vehicle that I have. I have done my research and there are tons of complaints for this issue and it has not became a recall, which is very alarming... Read more
Incident date: Mar 1, 2026
My Truck has less than 60,000 miles have paid for the extended warranty and now have a infamous ABS module failure which is very dangerous because now My Truck is my only source of transportation and being a senior citizen. This is a hazard for my only vehicle that I have. I have done my research and there are tons of complaints for this issue and it has not became a recall, which is very alarming... Read more
Incident date: Jul 17, 2024
We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
Incident date: Jul 17, 2024
We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
Incident date: Jul 17, 2024
We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
Incident date: Feb 10, 2026
EcoFlow unit wires crimped, may be inadequate on size of wire from alternator to EcoFlow unit . Leading to overheating and potential fire danger .
Incident date: Mar 16, 2026
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailabl... Read more
Incident date: Mar 16, 2026
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailabl... Read more
Incident date: Mar 2, 2026
Ram is refusing to repair and item on my truck egr cooler is cracked, leaking and burning coolant. They have recalled every year model but mine. All have same issue, all have same part and part number. Dealership suggested I contact NTSB to see if I could get it recalled. It is said to cause ifres in some trucks
Incident date: Nov 13, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
Incident date: Mar 18, 2026
Intermittent loss of power steering.
Incident date: Oct 1, 2020
Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the... Read more
Incident date: Mar 16, 2026
The contact owns a 2021 Ram 1500. The contact stated that while driving at 10 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle was parked, and while inspecting the exterior of the vehicle, the contact became aware that the driver's side rear glass had fractured. The contact stated that the driver’s side rear glass fractured without impact. The vehicle was taken to Saf... Read more
Incident date: Mar 18, 2026
The major, widely reported, 1.4-million-vehicle Ram recall regarding malfunctioning tailgates that may open while driving primarily affects 2019–2022 model year Ram 1500, 2500, and 3500 trucks, not the 2023 model year. The issue stems from misaligned striker plates that can cause the tailgate to unlatch.
Incident date: Mar 18, 2026
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly failed to shift into gear properly, with the check engine warning light illuminated. The contact stated that while the vehicle was stopped, after depressing the accelerator pedal, the vehicle unexpectedly reversed. The contact stated that while the vehicle was parked and shut o... Read more
Incident date: Mar 16, 2026
My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled before someone get seriously hurt.
Incident date: Jul 31, 2025
The recall for theABS HCU has been in place for well over a year with no parts. Nothing is being done with this recall. My ABS HCU has not been working in two years causing loss of traction control, no ABS, no cruise control. I was almost in a head on collision with a car in my lane and the truck skidded off the road. Luckily there’s was no collision or injury. It is ridiculous that ram still of... Read more