Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jun 22, 2025
Category: Water intrusion / structural defect VIN: [XXX] Date of incident: [XXX] Description: Water leaking into passenger footwell from under dashboard during rain on a brand new vehicle with 779 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 22, 2026
The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V322000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer... Read more
Incident date: May 22, 2026
I was a passenger in a Waymo autonomous vehicle in Orlando, Florida, on June 19, 2026, when a potentially dangerous traffic situation occurred. The vehicle was traveling on a roadway with a speed limit of approximately 45 mph when it suddenly decelerated and continued driving at approximately 10 mph. Other vehicles on the road were traveling at normal traffic speeds, creating a significant speed ... Read more
Incident date: Jun 20, 2026
Drive Train suffered a life threatening loss of propulsion on a main highway . My safety was at risk due to the losing propulsion leaving me in the middle of the highway in an unsafe vehicle. Multiple communication-module fault codes. Dealer has acknowledged these issues. there were warning lights and multiple messages after .
Incident date: Jun 15, 2026
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the fa... Read more
Incident date: Jun 18, 2026
The power transfer unit went out of car at 67000 miles (just out of warranty). Haven't got fixed due to expensive. Now has 144000 miles on it and still not fixed. Noticed there were other recalls but mine wasn't part of it yet PTU went out.
Incident date: Sep 13, 2025
My car consumes an over abundant amount of oil about 1 quart every 1000 to 1500 miles. There is a civil lawsuit right now about the piston rings having low tension and my car has every symptom of this. This could lead to turbo issues, and several thousands of dollars in repair costs. I’ve already had to replace my oil pan, timing cover, and pcv and the car only has 80,000 miles on it.
Incident date: Jun 20, 2026
[XXX] I was driving on [XXX], my Honda Accord suddenly spun out to the right, the car next to me tried to avoid me but hitting the embankment, my insurance co, had to shell out $6000 to settle the claim, my premium doubled, , was told would continue for 6 years, car brake repair $500 plus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 20, 2026
A torque converter positioning sensor component stuck off
Incident date: Jun 20, 2026
While driving my vehicle on a two-lane highway, I experienced multiple sequential electronic system failures (including the vehicle no longer detecting the smart key), and all electronic systems on the car became inoperative. I lost all instrumentation, including my speedometer and tachometer. At the same time, I also experienced a loss of motive power, and the engine of the vehicle began running ... Read more
Incident date: Jun 20, 2026
While driving my vehicle on a two-lane highway, I experienced multiple sequential electronic system failures (including the vehicle no longer detecting the smart key), and all electronic systems on the car became inoperative. I lost all instrumentation, including my speedometer and tachometer. At the same time, I also experienced a loss of motive power, and the engine of the vehicle began running ... Read more
Incident date: Jun 13, 2026
The windshield wiper design and wiper fluid nozzle make visibility worse. The nozzle doesn’t spray until the wiper is at the top of the windshield amd sprays the fluid off the side of the car instead of onto the windshield for the wipers to clear. The little bit that does hit the windshield is enough to smear any smudge or bug right in front of drivers face making them extremely dangerous.
Incident date: Jun 13, 2026
While driving there is a loss of power, the battery fails, electronic components shut down and car stops. Has happened intermittently. Replaced battery. This is a significant safety issue happened on freeway near exit ramp, in parking lot in driveway, everything cuts out. Opened hood and seems to be battery terminal connector. Recall was issued for certain Subaru models but not legacy. No war... Read more
Incident date: Jun 13, 2026
While driving there is a loss of power, the battery fails, electronic components shut down and car stops. Has happened intermittently. Replaced battery. This is a significant safety issue happened on freeway near exit ramp, in parking lot in driveway, everything cuts out. Opened hood and seems to be battery terminal connector. Recall was issued for certain Subaru models but not legacy. No war... Read more
Incident date: Jun 12, 2026
I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, esp... Read more
Incident date: Nov 21, 2025
I purchased a 2025 Kia Telluride on 6/23/2025. In February 2026 I started having issues with the windshield wiper system. When I spray the front windshield, it would leak fluid on the back windshield. Brought the car in for service at the end of February and they said I needed a new motor, but never called me back to replace it. On 5/7/2026, I brought the car in and they couldn’t replicate the i... Read more
Incident date: Jun 19, 2026
Around 63,xxx miles the force max 3.5 l twin turbo v6 hybrid displayed P0521 engine oil pressure switch and P0524 oil pressure to low 2 miles from my house. Sent to toyota on 1 June, engine blown. It has been 19 days and Toyota still hasn't made a decision on "good will" coverage. My wife calls every other day and it car has went thru 2 different teams worth neither of them calling the dealer ... Read more
Incident date: Jun 1, 2026
The engine on my 2019 Lincoln MKC has failed due to coolant intrusion. A known issue with this model car between 2017-2019. There are two cracked cylinders on the engine block. The dealership says that the engine must be replaced.
Incident date: Jun 1, 2026
My 2020 Porsche Taycan 4S (VIN [XXX]) has a recurring, dangerous brake failure that remains unresolved after multiple dealer repair attempts. At low speed, the automatic emergency braking system activates on its own and begins decelerating the car. As the car slows to roughly 5 mph, the brake pedal drops, braking pressure disappears, and the vehicle keeps rolling forward. Pressing the pedal as har... Read more
Incident date: Jun 1, 2026
My 2020 Porsche Taycan 4S (VIN [XXX]) has a recurring, dangerous brake failure that remains unresolved after multiple dealer repair attempts. At low speed, the automatic emergency braking system activates on its own and begins decelerating the car. As the car slows to roughly 5 mph, the brake pedal drops, braking pressure disappears, and the vehicle keeps rolling forward. Pressing the pedal as har... Read more
Incident date: Jun 15, 2026
After about 2 minutes from leaving a patients house, I was driving at approximately 25mph when my frunk(front trunk) of my Tesla flew open and hit my windshield. There was no alert through the Tesla app or in the car itself. I stopped the car stepped outside and the frunk would not close after when I tried to close by hand, it would stop at the latch. When I closed it from the Tesla app it was ... Read more
Incident date: Jun 15, 2026
Issue 1 - Engine had a rough idle - dealer investigation found that the "upper engine mount had collapsed completely allowing the engine to rest on the housing". This problem occurred at 52 months from new vehicle purchase at 24,165 miles (warranty is 4 years, 50,000 miles). The vehicle was never in an accident, nor drive rough. No warning lamps or other indicators occurred. An internet search has... Read more
Incident date: Jan 1, 2026
This is in relation to the recall 25V607000 issued September 19, 2025. My and my children's safety has been put at risk by Hyundai's failure to obtain replacement parts to fix this recall. They have no date expected for the requisite parts, and I am driving with the anxiety that the seatbelts could malfunction at any time and endanger me and my family.
Incident date: Jun 16, 2026
NHTSA Safety Defect Complaint Vehicle Information: 2022 Honda HR-V Current Mileage: 11,000 miles VIN: [XXX] Description of Safety Defect: I am filing an urgent safety complaint regarding a life-threatening steering failure on my 2022 Honda HR-V, which currently has only 11,000 miles. While driving, the electronic steering wheel intermittently catches, binds, and momentarily locks up. This requires... Read more
Incident date: Jun 18, 2026
The center mounted Mazda Connect infotainment system in my 2017 Mazda 6 Touring sedan is defective. The screen randomly & intermittently changes display modes while the vehicle is on (driving or parked). It began about 2024 & getting worse. One second it will be on navigation then it arbitrarily switchs to phone settings or set a random destination in the navigation screen or change radio channel... Read more
Incident date: Jun 18, 2026
My 2016 Ford F-150 (VIN [XXX]) experienced an intermittent failure involving the transmission range sensor system. While driving, the vehicle displayed a check engine light and a “See Service Manual” message. The truck became noticeably underpowered. When shifted into Reverse, the transmission engaged harshly and the PRNDL (gear position indicator) disappeared from the instrument cluster. The ... Read more
Incident date: Jun 18, 2026
My 2016 Ford F-150 (VIN [XXX]) experienced an intermittent failure involving the transmission range sensor system. While driving, the vehicle displayed a check engine light and a “See Service Manual” message. The truck became noticeably underpowered. When shifted into Reverse, the transmission engaged harshly and the PRNDL (gear position indicator) disappeared from the instrument cluster. The ... Read more
Incident date: Jun 15, 2025
The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition, the contact stated that the tires were fractured down to the wire. The contact stated that someone... Read more
Incident date: Jun 1, 2026
There were two times within a week where the car stopped in the middle of traffic. One was on Route 100 in a merge lane and the other was on the offramp of route 30 to 100 Exton. This happened in the middle left turn lane with traffic behind me causing me to need immediate police assistance to ensure my safety. The Check Engine light was popping from the TCM indicator which I was told I could stil... Read more
Incident date: Jun 18, 2026
The computer screen has an issue where there is bubbling in the lamination causing the screen to go nuts and become a distracting hazard that you can not shut off. It's a known Subaru Legacy issue and should be a recall. A new screen is $2000 plus, which is not feasable for the average person to pay and it's become a safety hazard, ect.
Incident date: Jun 18, 2026
The computer screen has an issue where there is bubbling in the lamination causing the screen to go nuts and become a distracting hazard that you can not shut off. It's a known Subaru Legacy issue and should be a recall. A new screen is $2000 plus, which is not feasable for the average person to pay and it's become a safety hazard, ect.
Incident date: Jun 18, 2026
The computer screen has an issue where there is bubbling in the lamination causing the screen to go nuts and become a distracting hazard that you can not shut off. It's a known Subaru Legacy issue and should be a recall. A new screen is $2000 plus, which is not feasable for the average person to pay and it's become a safety hazard, ect.
Incident date: Jun 16, 2026
It was raining and my passenger got in the car (slightly damp). When he sat down, I reveived an error message on the screen saying "Front passenger safety restraint system issue". The airbag light is red indicating that it won't work for my passenger. You should be able to get into a car wet without your airbag no longer working. My understanding is that this is a common problem. Tesla wants > $1... Read more
Incident date: Jun 16, 2026
It was raining and my passenger got in the car (slightly damp). When he sat down, I reveived an error message on the screen saying "Front passenger safety restraint system issue". The airbag light is red indicating that it won't work for my passenger. You should be able to get into a car wet without your airbag no longer working. My understanding is that this is a common problem. Tesla wants > $1... Read more
Incident date: Jan 18, 2026
Toyota Tundra 2025 Limited stalled at highway speeds. The vehicle flashed "Parking Brake Support" message, but dealer says it has to do with an engine failure. Vehicle came to a grinding stop and would only advance in short spurts before dying on the side of the road. I was in the left lane of a major highway during rush hour. Luckily, traffic was behind me, and I was able to limp to the shoulder... Read more
Incident date: Jan 18, 2026
Toyota Tundra 2025 Limited stalled at highway speeds. The vehicle flashed "Parking Brake Support" message, but dealer says it has to do with an engine failure. Vehicle came to a grinding stop and would only advance in short spurts before dying on the side of the road. I was in the left lane of a major highway during rush hour. Luckily, traffic was behind me, and I was able to limp to the shoulder... Read more
Incident date: Jan 18, 2026
Toyota Tundra 2025 Limited stalled at highway speeds. The vehicle flashed "Parking Brake Support" message, but dealer says it has to do with an engine failure. Vehicle came to a grinding stop and would only advance in short spurts before dying on the side of the road. I was in the left lane of a major highway during rush hour. Luckily, traffic was behind me, and I was able to limp to the shoulder... Read more
Incident date: Nov 11, 2025
I am having the same issue as the GM Safety Recall N232426400 - where it says it is a common issue in 2020-2024 Chevy 1500's (which my truck is a 2022 Chevy). Where the tailgate will drop by itself. I looked into this recall and my truck is not included. However, it just rained heavy and now my truck's tailgate is dropping on it's own. This is a safety risk due to loading the truck bed and having ... Read more
Incident date: Oct 23, 2025
While driving on a country road with a string of telephone poles on the side, the vehicle lane keeping assist appeared to attempt to follow the shadow of the telephone wires on the road. The shadow was curved by the natural droop of the telephone wires, causing the vehicle to try to swerve to follow the curve of the wire. One time it tried to swerve into oncoming traffic, and another time off the ... Read more
Incident date: Jun 4, 2026
2 issues contributed to accident: 1st - Vehicle did not go into Park when button on gear shift was pushed. Driver did not notice that vehicle remained in Drive and exited the vehicle. 2nd - Vehicle did not automatically engage the emergency brake/park mode it is designed to do when Vehicle is in drive and driver door opens. As a result, Vehicle began to roll forward. Driver was knocked down and ... Read more
Crash
1 injured
Incident date: Jun 4, 2026
2 issues contributed to accident: 1st - Vehicle did not go into Park when button on gear shift was pushed. Driver did not notice that vehicle remained in Drive and exited the vehicle. 2nd - Vehicle did not automatically engage the emergency brake/park mode it is designed to do when Vehicle is in drive and driver door opens. As a result, Vehicle began to roll forward. Driver was knocked down and ... Read more
Crash
1 injured
Incident date: Mar 12, 2025
The steering is not functioning properly. This is sealed system and no where else I can get it. This a safety issue and I haven't seen any car steering failing like this. Even cars as old as 20 year has no such issues. This is huge slap on of $3k+ on consumer. The cars is hardly 5 year old.
Incident date: Dec 5, 2025
COMPONENTS THAT FAILED: Multiple systems failed in a connected chain. (1) The DPF aftertreatment differential pressure sensor — a CONFIRMED manufacturing defect per Cummins recall T7186/T7187 (Jan 2026). (2) The Allison automatic transmission — catastrophic internal failure: torque converter destroyed, flexplate warped and cracked, metal fragments throughout. (3) The transmission control unit ... Read more
Incident date: Jun 5, 2026
I was driving vehicle and came up to a stop sign, once I was clear to go I stepped on the gas heard a clunking sound and the car shut off.
Incident date: Jun 5, 2026
I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years... Read more
Incident date: Jun 5, 2026
I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years... Read more
Incident date: Mar 28, 2026
The contact owns a 2021 Kia Telluride. The contact stated that the passenger’s side drive shaft boot was leaking. The steering and mileage were affected by the failure. While making a turn, the steering wheel was readjusting. The accelerator pedal was depressed; after the pedal was released, the pedal jerked. There were no warning lights illuminated. The vehicle was taken to the local dealer, wh... Read more
Incident date: Mar 28, 2026
My vehicle is exhibiting the same problem as MB Recall Campaign #2021070010 but my MB Vin is not included in the recall even though my make/model of car is on the list. This MB recall campaign is to replace the front stationary sunroof panel. According to recall,"The panoramic sunroof may not have been bonded correctly to the vehicle. The adhesion of the front panel might partially or fully detach... Read more
Incident date: Jun 17, 2026
The camera located behind the rearview mirror is faulty. In hot weather locations (like mine in Florida) it stops working. And that means all electronically assisted driving systems LKAS (like cruise control, auto high beam, lane departure, auto distance monitor/collision warning, etc.) malfunction, giving flashing messages about all non-working features. This is due to CMOS image sensor degradati... Read more
Incident date: Jun 6, 2026
The DC/DC converter failed and caused the vehicle to immediately lose all power at a main intersection. My wife was driving the vehicle when this happened with out two children in the vehicle as well (ages [XXX] and [XXX]. Luckily, she was able to somewhat get out of intersection of a very busy road. The vehicle had to be towed to the Land Rover dealership. The part was covered by a factory extend... Read more