Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jun 26, 2026
At certain times of the day ,the windshield becomes milky with feathery, spotted pattern obscuring my visibility while driving. At first, we thought it needed a proper cleaning. We now realize we have a defective windshield. It is called windshield delamination. The car was brought to Toyota of Coconut Creek. The service advisor, Wilford Charles was provided photo documentation of the windshield.... Read more
Incident date: Mar 25, 2026
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driving abnormally rough and sluggish. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed telematic control unit. T... Read more
Incident date: Nov 27, 2024
I am submitting this complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. My vehicle has experienced the well-documented coolant intrusion defect that allows engine coolant to leak into one or more cylinders. This defect has resulted in engine misfires, coolant loss without any visible external leak, and ultimately complete engine failure, leaving the vehicle inoperable. A... Read more
Incident date: Jun 21, 2026
The contact owns a 2020 GMC Sierra 2500. The contact stated that the check engine warning light was illuminated, and the message "Reduced Power" was displayed. The vehicle was taken to the dealer, where the turbo actuator and wastegate position sensor A-circuit were replaced; however, the failure persisted. The vehicle was taken back to the dealer, and the contact was advised that another diagnost... Read more
Incident date: Jun 26, 2026
Tesla model y is experiencing a front passenger airbag sensor failure (OCS) covered by factory bulletin SB-23-20-002 alongside TMPS and EAEB alerts. Tesla corporate resolutions is refusing to fix these safety system failures with out charging $1400 out-of-pocket, citing warranty expired.
Incident date: Jun 9, 2026
While driving, parking, or doing any function of the vehicle, the screen will intermittently switch from the cameras being used to the on board navigation and start routing the vehicle to random locations, or it may blank out completely. It has also frozen in place and will not display reverse cameras, show proximity sensors, or anything.
Incident date: Jun 9, 2026
While driving, parking, or doing any function of the vehicle, the screen will intermittently switch from the cameras being used to the on board navigation and start routing the vehicle to random locations, or it may blank out completely. It has also frozen in place and will not display reverse cameras, show proximity sensors, or anything.
Incident date: Jun 26, 2026
All of the lights on my dash board is on
Incident date: Feb 25, 2026
Purchased used car in July 2024 and was able to drive it maybe 2 months and the transmission would not shift and would come to a complete stop. Not a safe feeling driving in 3 lanes of traffic on a busy highway at rush hour. Transmission light on and took to mechanic and was told this make and model is notorious for transmission failure and it needs replacing. The odometer is 86316 and car has bee... Read more
Incident date: Feb 25, 2026
My vehicle will NOT drive past 20 MPH,it randomly goes into limp mode with traveling ! I’ve have it tested multiple times and no one seems to know what the issue is !
Incident date: Jun 27, 2026
The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was coasted off to the shoulder of the highway and restarted. The vehicle went into LIMP Mode after restarting. The vehicle was slowly driven to the local dealer. The vehicle was diagnosed, and it was determined that there was a misfire ... Read more
Incident date: Oct 15, 2025
The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.
Incident date: Jul 15, 2025
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The apparent malfunction involved Tesla Full Self-Driving (Supervised) during an autonomous highway lane change. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk?** The vehicle struck lane delineator posts at approximately 70 mph with... Read more
Crash
Incident date: Oct 10, 2024
Shift assembly kit, it is available. Dealership has to order part for inspection. Still passed inspection. Possible unintended rollaway accidents. Not being able to lock the vehicle as well. Yes, it’s been confirmed. There’s also so many class action lawsuits against GM about this matter. Why isn’t there a recall already?! Getting the “shift to park” message in my vehicle for the 2nd ... Read more
Incident date: Oct 10, 2024
The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where ... Read more
Crash
1 injured
Incident date: Jun 22, 2026
When stopping at an intersection the engine fails to restart after stopping due to the auto start/stop feature. The car tries to start and stalls and dies, and must be completely turned off before it will restart. This has happened 5-6 times now. There are no warning lights on the dash.
Incident date: May 29, 2024
Was traveling approximately 55 MPH down the highway for 15 min in electric mode. Moved to the shoulder and stopped quickly using regenerative braking for an oncoming emergency vehicle. I got back on the highway and I suddenly lost almost all pedal response and it would not accelerate. I kept pushing the accelerator pedal harder and harder. That's when the ICE kicked on and there was a sudden viole... Read more
Incident date: Jun 27, 2026
1. Car's computer abruptly shutdown all controls/systems when lightly applying brake to stop at yellow light. Lost Total control of car, steering locked, 4 wheel drive locked all wheels, park brake inoperable, doors locked, windows would not operate, key fob was made inoperable, HVAC was inoperable, no lights worked except for Emerg flashers, wipers activated and went erratic, multiple alarms went... Read more
Incident date: Mar 31, 2026
The contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable, and the power window master door lock button was inoperable. The transmission sl... Read more
Incident date: Mar 31, 2026
The vehicle lurched to a complete stop and engaged the parking brake while entering the on ramp at FDR bridge in NYC. I had my whole family (7 of us) in the vehicle. Cars behind us had to slam on the brakes or swear to not hit us. The worst part is, the car had no option to put it into neutral to move the vehicle to a safe location. I sat praying for 45 minutes while we waited for a tow truck. Car... Read more
Incident date: May 28, 2026
My car wasnt getting enough power and it just died while driving it on the interstate to go home.
Incident date: May 28, 2026
While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and schedule... Read more
Incident date: Feb 1, 2026
Driving and sudden brake to avoid someone coming out of there drive way to come on the road we were driving on. The rake pedal went down. We carefully Drove home and when got home my husband saw a long leak on our drive way. . Brake line gave out . . Leaking brake fluid. We have many vehicles and we never experienced this .was scary at the time.
Incident date: Feb 1, 2026
ABS engaged unexpectedly at low speed, causing the vehicle to shake and fail to stop normally - car was shaking as I came to a stop and stopping distance was longer than normal.
Incident date: Feb 1, 2026
The panoramic sunroof has a substantial leak, even though the 2023 vehicle only has 33,000 miles on it. The drain lines are clear but water continues to significantly leak out of the rear passenger seatbelt housing onto the seatbelt. There is also significant water drainage through the rear interior lights onto the upper legs of rear passengers (children in car seats), causing a severe electrical ... Read more
Incident date: Jun 15, 2026
We were driving on Interstate 4 in Orlando and our sunroof exploded at 80 MPH
Incident date: Nov 27, 2024
Infotainment system keeps shutting down and we get an alert that the backup camera and rear traffic collision system is not working.
Incident date: Nov 27, 2024
Subject: Request for Investigation of ABS Module Failure and Part Unavailability To Whom It May Concern, I am requesting that NHTSA investigate a potential safety issue involving the Anti-Lock Brake System (ABS) Module, Part Number 68228991AD. The ABS module in my vehicle has failed, causing the ABS and cruise control systems to stop functioning. In addition, the ABS, check engine, and brake wa... Read more
Incident date: May 1, 2023
issues with my 2025 f150 tremor when I applied my brakes firmly, really not that hard ( not hard enough to skid) my truck locked into park and I wasn’t even able to put it back into a gear with a flashing message! Couldn’t get it back into gear for about 30 sec to 60 sec until a message stopped flashing. Had this happened in traffic or on a freeway this could have been really bad esp... Read more
Incident date: May 1, 2023
issues with my 2025 f150 tremor when I applied my brakes firmly, really not that hard ( not hard enough to skid) my truck locked into park and I wasn’t even able to put it back into a gear with a flashing message! Couldn’t get it back into gear for about 30 sec to 60 sec until a message stopped flashing. Had this happened in traffic or on a freeway this could have been really bad esp... Read more
Incident date: Jun 16, 2026
Updated NHTSA Complaint DraftVehicle Information: 2014 Hyundai SonataVIN: [XXX] Incident Date: XXX Description of Safety Defect:While driving on XXX, the vehicle's engine experienced a catastrophic mechanical failure and completely shut off without warning, causing an immediate loss of motive power. This sudden engine stall created an extreme, hazardous traffic safety risk.A subsequent professiona... Read more
Incident date: Jun 23, 2026
While driving, my 2023 Jeep Wrangler 4xe suddenly loses drive power without warning. The car is a plug in hybrid vehicle. The vehicle routinely displays 'Electric Temporarily Unavailable'. When it happens, I press the accelerator and the vehicle does not respond; there is a delay of several seconds with little or no power before the gas engine engages. This is a serious safety hazard — the loss ... Read more
Incident date: Jun 27, 2026
My 2022 Kia Seltos is equipped with Idle Stop & Go (ISG), which shuts the engine off when stopped and restarts it when the driver releases the brake/presses the accelerator. ISG stopped functioning about a year ago (the engine stayed running at stops). I didn't think anything of it because the ISG had worked sporadically from the day I bought the car. (I purchased it new.) It began working again, ... Read more
Incident date: Mar 2, 2026
Vehicle downshifts when driving similar to current recall on 2015-2017 Ford F-150. Repaired at a cost of $1,650.
Incident date: Mar 2, 2026
The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years It is doing the same thing as the 20,21 22 transmissions are having.
Incident date: Mar 25, 2026
Blind spot monitor goes off for everything. Engine has chirping noise. Brand new
Incident date: Mar 25, 2026
Blind spot monitor goes off for everything. Engine has chirping noise. Brand new
Incident date: Mar 25, 2026
The head gasket blew. This car has been meticulously maintained. All maintenance records with kia dealer. I hear there is secondary engine problems related to the 2013 kia sorento. I have all maintenance records as well as the dealer.
Incident date: Apr 1, 2026
A thumping noise on the driver's side can be heard at times when I encountered low spots. In addition, the rear brakes has grinding noise. Hendricks Toyota of [XXX] were made of the issues there times. On XXX during the schedule maintenance I asked that the hubs be removed again to check the noise. A ride along test drive was conducted by a technician. Due to rainy conditions it was noted that I ... Read more
Incident date: Jul 8, 2024
Fuel started to pour from under the vehicle above the gas tank. The seal on the fuel pump was causing this when the vehicle was turned on. The fuel pump was on recall for this failure and the vehicle was towed to the Honda AutoNation Dealership in Mobile, AL. While there the franchise dealership executed Safety Recall 21-034 on my 2019 Honda Pilot; the fuel pump. The technician then sent us a vide... Read more
Incident date: Jun 26, 2026
The fuel injectors have been diagnosed by my local dealership with all the appropriate codes referencing the following extended warranty bulletin issued by Honda for the repair of all 6 fuel injectors and related parts to be installed free of charge. Honda issued a warranty extension for the 2019 Honda Pilot fuel injectors under Service Bulletin 20-100. Warranty Coverage Details Expiration P... Read more
Incident date: Jun 26, 2026
My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was with... Read more
Incident date: Dec 31, 2024
My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities—an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highw... Read more
Incident date: Dec 31, 2024
My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities—an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highw... Read more
Incident date: Dec 31, 2024
Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 m... Read more
Incident date: Jul 26, 2025
Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights.
Incident date: Jul 26, 2025
My 2026 Hyundai Ioniq 9 (Performance Calligraphy AWD), leased new in late April 2026 from Team Hyundai of Bend, OR, suffered an Integrated Charging Control Unit (ICCU) failure at approximately 1500 miles in late June 2026, roughly two months into ownership. The failure progressed over several days. First, at a ChargePoint Level 2 (AC) station, the vehicle repeatedly displayed "charging started" e... Read more
Incident date: Jun 24, 2026
The ac will quit on long trips and if I have fogged windows the windshield will not defog. This has happened on several occasions. Ford knows about this and has sent out a technical software update but wants customers to pay for this tps 242212.. On some vehicles the sensor is on the wrong place and ford has the mechanic to put a spacer in there. This cost $2000-$3000. Ford should take ownership a... Read more
Incident date: Jun 24, 2026
Our sunroof completely shattered for no reason. We were not hit by or with anything, we did not hit any objects, it just spontaneously broke. Thankfully our interior shade was pulled, otherwise we would have been showered with shards of glass. It is available for inspection. Our safety was put at risk as we were on a freeway, in traffic & the loud sound it made scared us, it sounded like a v... Read more
Incident date: Jun 5, 2022
While driving in normal traffic, when I come to a complete stop and keep my foot on the brake, the Auto Idle Stop system activates as designed. However, when I release the brake to continue driving, the engine intermittently fails to restart properly. Instead, it repeatedly attempts to restart, cycling on and off several times before shutting down completely. When this occurs, the vehicle becomes... Read more