Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Sep 3, 2026
This complaint is to report a power steering failure in my 2014 ram truck which has only 21,345 miles. The failure happened at the start up so there was no safety risk for me, but I understand from reading prior complaints that it can happen during driving. There was no warning or issue prior to the failure. I simply started the truck and the red warning light came on the dash and I had no power s... Read more
Incident date: Sep 7, 2026
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading thir... Read more
Incident date: Sep 7, 2026
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading thir... Read more
Incident date: Sep 7, 2026
[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading thir... Read more
Incident date: Sep 8, 2026
The contact owns a 2017 Ram 3500. The contact stated that the ABS and traction control warning lights were illuminated on the instrument panel. The contact stated that with the warning lights illuminated, the 4WD feature was inoperable. The contact researched and found several recalls and warranties associated with the failure. The vehicle was taken to a dealer, and it was determined that the vehi... Read more
Incident date: Sep 6, 2026
The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am worried that this will cause an incident and don't understand why we can't get this fixed under the warranty. It has been 2 years and nothing has been done.
Incident date: Sep 8, 2026
Started vehicle, drove about 400 meters and the power steering went out while making a left turn. More than went out, as it felt like it actively fought me. I've driven vehicles without P/S before, and this was significantly worse. It almost caused me to overrun the turn and collide with an embankment. I restarted the vehicle after a bit, and the power steering worked fine again for about 400 me... Read more
Incident date: Sep 7, 2026
While driving the EPS went out displaying a warning message service power steering. I lost all control of power steering, had it scanned by a shop they stated I would have to replace to rack and pinion EPS unit. The issue is trying to find the part, not to meant it is going to cost between $3000-$4000 for the part and then the labor cost to change out. When looking to find parts i came across a re... Read more
Incident date: Apr 4, 2026
While traveling approximately 65 mph on a two-lane highway, I crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. When I applied the brakes to avoid a collision, the vehicle's Anti-Lock Braking System failed to function properly, causing the wheels to lock and the truck to skid uncontrollably. To avoid striking the stopped vehicle, I was forced to take eva... Read more
Incident date: Sep 6, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 65 MPH, there was a popping sound coming from the vehicle and the hood opened unexpectedly. The vehicle was driven off the road onto the shoulder and parked. While inspecting the vehicle, the contact discovered that the center locking latch pin and hydraulic hood rod had failed. During the failure, the hood was d... Read more
Incident date: Sep 6, 2026
I own a 2021 Ram 1500 with the 3.0L EcoDiesel Gen 3 engine. The vehicle has experienced diagnostic trouble code P00AF, indicating a turbocharger/variable geometry turbocharger (VGT) boost-control performance problem. I have already taken the vehicle to a Ram dealership for this same issue. The dealership performed a computer/software update in an attempt to correct the problem, but the P00AF issu... Read more
Incident date: Oct 24, 2025
There is a known issue with the Ram Power Wagon locking differential system where the electronic locking differential wiring harness will fault one of three ways. The first being that the wiring harness is two short so when the rear axle articulates there isn't enough slack therefore causing the plug in the diff housing to fail. The second is that sensor inside the housing faults due to gear oil b... Read more
Incident date: Aug 15, 2026
My vin number isnt showing up for the steering rack recall but recently i got into my truck to get it out of the garage and the second i tried to turn the wheel it jerked and the steering shutdown so i couldnt turn the wheels.the truck has less than 12,500 miles on it. Its been in a air-conditioned garage its entire life. Its in the shop right now getting a new rack installed. $3500
Incident date: Sep 2, 2026
The cylinder that deploys the side curtain on the back passenger side spontaneously blew up in my truck. The vehicle was not currently being operated or on at the time is was parked in the driveway and was completely off. There was no forced entry and no collision it just spontaneously exploded causing roof damage, electrical damage, ceiling damage and cab light damage. The vehicle is currently pa... Read more
Incident date: Sep 2, 2026
The cylinder that deploys the side curtain on the back passenger side spontaneously blew up in my truck. The vehicle was not currently being operated or on at the time is was parked in the driveway and was completely off. There was no forced entry and no collision it just spontaneously exploded causing roof damage, electrical damage, ceiling damage and cab light damage. The vehicle is currently pa... Read more
Incident date: Sep 2, 2026
The cylinder that deploys the side curtain on the back passenger side spontaneously blew up in my truck. The vehicle was not currently being operated or on at the time is was parked in the driveway and was completely off. There was no forced entry and no collision it just spontaneously exploded causing roof damage, electrical damage, ceiling damage and cab light damage. The vehicle is currently pa... Read more
Incident date: Sep 1, 2026
The fuel tank is leaking where the fuel tube goes into the tank. The seal starts to leak and they do not make a replacement seal, you have to replace the entire fuel tank. This is the 2nd Promaster van that I have had and the 2nd time this has happened. This is dangerous to have fuel leaking from the front of the vehicle. This is a poor design, it’s a very common problem with these vehicles tha... Read more
Incident date: Sep 4, 2026
The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk. The initial recall repair service of replacing a part (compounder) within the transmission failed. A new transmission was installed and failed as well during ... Read more
Incident date: Sep 5, 2026
FUEL TANK STRAPS AND FRAME BRAKET FOR STRAPS CORRODED AND BROKE OFF .NO INCIDENT AT THIS TIME .NOT DRIVING TRUCK UNTIL IT WILL BE REPAIRED .CALLING DEALER 0N 9/7/2026 TO SEE IF IT IS A RECALL.
Incident date: Dec 31, 2024
Since the vehicle was brand new frequently, the transmitter loses communication with the key fob and you cannot start the vehicle. I have been stuck many times for hours trying to get it started. Took it to the dealer three times. They said there is no fix currently and that it's happening to a lot of customers.
Incident date: Dec 31, 1969
I have the active recall associated with the vehicle listed. It’s been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent tr... Read more
Incident date: Dec 31, 1969
I have the active recall associated with the vehicle listed. It’s been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent tr... Read more
Incident date: Sep 5, 2026
I had to get a couple jump starts in one day. then got a diagnosis check it said u1267 then got battery check it said it wasn't charging, check engine light was one after awhile went off. y'all installed the standard battery instead of the agm battery in the ram torque. that's reason for other glitches as well heat an air control getting stuck etc. I had to buy the right battery. BATTERY TO EXP... Read more
Incident date: Jul 9, 2026
It appears to be a fuel leak. The incident happened less than 200 miles after having a dealer perform the NHTSA recall 22V-406, FCA recall Z46. The truck caught fire while pulling a travel trailer. The only way we were aware of it was a passing motorist saw flames shooting out from under the right side. As soon as we pulled over the truck immediately filled with smoke and the fire spread as the ... Read more
Fire
Incident date: Sep 4, 2026
My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these incidents for a possible safety defect and determine whether an investigation or safety action is warranted. I checked the NHTSA VIN recall database on XXX, and my vehicle, VIN [XX... Read more
Incident date: Sep 4, 2026
My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these incidents for a possible safety defect and determine whether an investigation or safety action is warranted. I checked the NHTSA VIN recall database on XXX, and my vehicle, VIN [XX... Read more
Incident date: Sep 4, 2026
My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these incidents for a possible safety defect and determine whether an investigation or safety action is warranted. I checked the NHTSA VIN recall database on XXX, and my vehicle, VIN [XX... Read more
Incident date: Sep 1, 2026
ABS Contol module failure, highly known and documented issue with the ram 1500's. Mine is a 2016 with the 5.7L. Showing ABS code C2200-49. Parts are no where to be found and it is now impossible to have the module rebuilt due to Chrysler no longer producing the hardware. I have a very expensive paper weight sitting in my driveway!
Incident date: Sep 3, 2026
At low speeds the Electronic power steering hesitates and i have to force the wheels to turn. Once upto speed of 35mph or higher the power steering works flawless. This is an issue for me as a first responder and is a safety concern.
Incident date: Jun 14, 2026
XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS... Read more
Incident date: Jun 14, 2026
XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS... Read more
Incident date: Jun 14, 2026
XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS... Read more
Incident date: Sep 18, 2025
The contact owns a 2018 Ram 1500. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch. The dealer was made aware of the failure. The vehicle was taken to the dealer but was not repaired. The contact was informed that the repair was not covered under recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall ... Read more
Incident date: Aug 24, 2026
LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft and thin. Could have been catastrophic had it blown out on highway. I p... Read more
Incident date: Sep 4, 2026
The vehicles power steering randomly stopped working. I checked the fuse box 10amp and 125amp battery connection and no power issues with it. There is power to the rest of the vehicle.
Incident date: Dec 1, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 55 MPH, excessive force was needed on the brake pedal to stop the vehicle. Several unknown warning lights were illuminated. The vehicle was towed to a local dealer where the HCU unit was replaced with an identical unit. However, ... Read more
Incident date: Sep 2, 2026
I am submitting a safety complaint regarding my 2022 Ram 3500/Thor Class B RV, VIN [XXX], with only approximately 6,858 miles, which I brought to a dealer in the Inland Empire for Recall [XXX]. Before taking my truck to the dealer, there was no known coolant leak. The vehicle was in good condition and operating normally. I left the truck with the dealer specifically for the recall service. After ... Read more
Incident date: Aug 10, 2026
Anti-Lock Brake Module Internal Failure - Code C2200-49 The truck ABS does not work, tractions control is disabled, and Cruise Control does not work. There were no lights or warning until the day I went to start the vehicle and then the abs, traction control, and brake light came on and stayed on once the truck was started. With researching this issue, it seems to be a widely known issue for sev... Read more
Incident date: Jul 1, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficu... Read more
Incident date: Jul 1, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficu... Read more
Incident date: Jul 1, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficu... Read more
Incident date: Sep 1, 2026
We had the battery die about 2 weeks ago. We replaced that. Then this week the power steering just went out. The vehicle has no power steering. The mechanic "thinks" the power steering control module is bad but he cannot be sure till he replces it.
Incident date: Sep 1, 2026
We had the battery die about 2 weeks ago. We replaced that. Then this week the power steering just went out. The vehicle has no power steering. The mechanic "thinks" the power steering control module is bad but he cannot be sure till he replces it.
Incident date: Aug 14, 2026
The 48-Volt Belt-Driven Hybrid Starter Generator / Motor Generator Unit (MGU / eTorque Alternator) suffered a catastrophic failure on my vehicle at approximately [Insert Mileage, e.g., 140,000] miles. The failure occurred while traveling out of state away from home, causing a sudden loss of vehicle charging, dashboard electrical errors ("Battery Saver Mode"), and creating an imminent threat of a... Read more
Incident date: Aug 14, 2026
The 48-Volt Belt-Driven Hybrid Starter Generator / Motor Generator Unit (MGU / eTorque Alternator) suffered a catastrophic failure on my vehicle at approximately [Insert Mileage, e.g., 140,000] miles. The failure occurred while traveling out of state away from home, causing a sudden loss of vehicle charging, dashboard electrical errors ("Battery Saver Mode"), and creating an imminent threat of a... Read more
Incident date: Aug 14, 2026
The 48-Volt Belt-Driven Hybrid Starter Generator / Motor Generator Unit (MGU / eTorque Alternator) suffered a catastrophic failure on my vehicle at approximately [Insert Mileage, e.g., 140,000] miles. The failure occurred while traveling out of state away from home, causing a sudden loss of vehicle charging, dashboard electrical errors ("Battery Saver Mode"), and creating an imminent threat of a... Read more
Incident date: Aug 22, 2026
The ABS/brake warning lights illuminated on my 2017 Ram 1500. I have not noticed a difference in normal braking performance. Diagnostic testing identified codes C2200-49 related to an internal ABS module electronic failure and C0020-01, ABS pump motor control/general electrical failure. I was advised that the ABS module and/or hydraulic control unit may require replacement. I am concerned that the... Read more
Incident date: Aug 22, 2026
The ABS/brake warning lights illuminated on my 2017 Ram 1500. I have not noticed a difference in normal braking performance. Diagnostic testing identified codes C2200-49 related to an internal ABS module electronic failure and C0020-01, ABS pump motor control/general electrical failure. I was advised that the ABS module and/or hydraulic control unit may require replacement. I am concerned that the... Read more
Incident date: Jul 15, 2026
The contact owns a 2022 Ram 1500. The contact stated that while driving 70 MPH on the interstate, the vehicle lost traction and fishtailed on the wet roadway. While at a stop and turning, the vehicle started spinning like the vehicle was driving on ice, even though the outside temperature was hot. The local dealer was contacted and scheduled an upcoming appointment. The manufacturer was contacted ... Read more