Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: May 28, 2026
Power steering harness has leak. Wiring is faulty
Incident date: Jun 1, 2026
The ABS and Traction control dashboard warning lights are flashing on and off. There is a 2 year old recall and the dealer told they have no idea of when it will get fixed. The recall says an accident could occur.
Incident date: Dec 14, 2023
In December 2023 my truck was diagnosed with a faulty Anti-lock brake module. The Ram dealer that diagnosed my truck was unable to source a new anti-lock brake module, but told me, "We're not allowed to tell you this, but it will always have brakes". My anti-lock brakes and traction control have been disabled for 2.5 years. The part I need is supposedly under "Engineer Review" and is still no... Read more
Incident date: Jun 6, 2026
on my 2025 ram 1500, my truck turns off my cross path detection, and reads i have a trailer hooked up. At the times this has happened i HAD NO trailer attached and had no trailer wire harness hooked up to my truck. the first time this happened, i was driving forward, and my truck turned off my cross path detection and errored out, my truck also reads a trailer, and has defalts to AUTO tr... Read more
Incident date: Jun 6, 2026
on my 2025 ram 1500, my truck turns off my cross path detection, and reads i have a trailer hooked up. At the times this has happened i HAD NO trailer attached and had no trailer wire harness hooked up to my truck. the first time this happened, i was driving forward, and my truck turned off my cross path detection and errored out, my truck also reads a trailer, and has defalts to AUTO tr... Read more
Incident date: Jun 6, 2026
on my 2025 ram 1500, my truck turns off my cross path detection, and reads i have a trailer hooked up. At the times this has happened i HAD NO trailer attached and had no trailer wire harness hooked up to my truck. the first time this happened, i was driving forward, and my truck turned off my cross path detection and errored out, my truck also reads a trailer, and has defalts to AUTO tr... Read more
Incident date: Jun 6, 2026
Electronic stability control and brake light came on and also brakes are now failing.
Incident date: Jun 6, 2026
Electronic stability control and brake light came on and also brakes are now failing.
Incident date: Jun 4, 2026
Loss of power steering while driving vehicle at different speeds ( when starting from a stopped position, also at speeds from 20 to 40 mph ) when trying to turn vehicle. Steering wheel pulses and shakes and is extremely hard to turn.
Incident date: Jul 1, 2025
The ABS brake module failed approximately 11 months ago. John Jones Chrysler confirmed this as the problem, and ordered a new part. Dash brake light, traction control light, and ABS light are lit on dash panel. Also cruise control quit working, because of this module. The dealer refunded my money saying parts to repair are unavailable. I’m assuming a failed ABS module is a definite safety probl... Read more
Incident date: Jul 1, 2025
The ABS brake module failed approximately 11 months ago. John Jones Chrysler confirmed this as the problem, and ordered a new part. Dash brake light, traction control light, and ABS light are lit on dash panel. Also cruise control quit working, because of this module. The dealer refunded my money saying parts to repair are unavailable. I’m assuming a failed ABS module is a definite safety probl... Read more
Incident date: Apr 1, 2023
Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the veh... Read more
Incident date: Jun 5, 2026
There have been a couple of instances where the running boards haven’t deployed when the door has been opened. The most recent caused my 10yr old to FALL OUT IF THE TRUCK and get injured. I believe the combination that is causing it is to get in the truck, hit acc and get I’ll all windows down. Then turn off the acc and stay seated in the truck for some time. Then open the door from inside... Read more
Incident date: Jun 5, 2026
"While driving up an incline, the Electric Power Steering (EPS) system suddenly failed completely, causing the steering wheel to go violently stiff and dangerous to turn. The power steering warning light illuminated on the dashboard. After pulling over, turning the vehicle off, and restarting it, the system performed a soft reset and function temporarily returned. This matches the exact failure pr... Read more
Incident date: Apr 1, 2021
The contact owns a 2015 Ram 3500. While attempting to have an alignment performed, the contact was informed that the steering drag link and the tie rod were both cracked. The failure caused rapid, premature wear on the tire. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); and believed that the welding that was performed in the recall r... Read more
Incident date: Jun 1, 2026
While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to... Read more
Incident date: Jun 1, 2026
While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to... Read more
Incident date: Oct 18, 2024
The HCU failed on my truck and the recall was issued over 18 months ago, still no repair in place, still no update. I have filed a complaint on here already once and no response or update on that either. I have no traction control, constant intermittent beeping on and off and no cruise control, for almost two years now and it's just unacceptable. The repairs were supposed to be started in early 20... Read more
Incident date: Jun 2, 2026
The electric power steering (EPS) suddenly failed while driving. Loss of this system created an unsafe situation in which it was extremely difficult to hold the vehicle within the appropriate driving lanes and especially difficult to make any turns at intersections. The problem occurred on June 2, 2026, the failure was confirmed by an independent service center and the vehicle is currently at... Read more
Incident date: Nov 13, 2023
Radio failure, radio cutting out when music is turn up, safety related because there could be something shorting out and become a fire hazard, dealership and star team can fix and told there nothing they can do for and costumers service didn’t help either. Radio been replace and the amp, no warning lights at all, dealership sent me away and there was no sounding coming out the speaker, they seen... Read more
Incident date: Jun 1, 2019
My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it’s been months without a solution. Please do whatever you can to make RAM fix this issue.
Incident date: May 29, 2026
The backup camera does not work properly as delivered from the dealership. The problem is intermittent, hard to reproduce reliably and is occurring on a brand new unit. The vehicle is very large with huge blind spots and poses a risk to others when reversing.
Incident date: May 29, 2026
The backup camera does not work properly as delivered from the dealership. The problem is intermittent, hard to reproduce reliably and is occurring on a brand new unit. The vehicle is very large with huge blind spots and poses a risk to others when reversing.
Incident date: Jun 1, 2026
Service Power Steering alerted. Power steering is out. Took truck to shop, shop recommended I take to dealership for a recall that was issued for EPS recall. Believe my truck just so happens to have been built some months outside the window the manufacturer claims were impacted vehicles. Awfully suspicious. I have not yet taken vehicle to dealership but wanted to document this consumer report... Read more
Incident date: Mar 11, 2026
The ABS module is not working. Part # 68052421AF is part of a recall # C4B but not for my truck. The VIN states it's been reprogrammed. What can I do?
Incident date: Jun 4, 2026
Engine shuts off while idling and also while driving. While driving, the condition most commonly occurs at speeds under 10 mph, but it has occurred on public roads and highways. When the engine shuts off, the truck violently engages Auto Park while the vehicle is still in motion. The condition occurs multiple times per day. There are no warning lights or messages prior to the shutdown. The condit... Read more
Incident date: Jun 4, 2026
Engine shuts off while idling and also while driving. While driving, the condition most commonly occurs at speeds under 10 mph, but it has occurred on public roads and highways. When the engine shuts off, the truck violently engages Auto Park while the vehicle is still in motion. The condition occurs multiple times per day. There are no warning lights or messages prior to the shutdown. The condit... Read more
Incident date: Jun 4, 2026
Engine shuts off while idling and also while driving. While driving, the condition most commonly occurs at speeds under 10 mph, but it has occurred on public roads and highways. When the engine shuts off, the truck violently engages Auto Park while the vehicle is still in motion. The condition occurs multiple times per day. There are no warning lights or messages prior to the shutdown. The condit... Read more
Incident date: Jun 3, 2026
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection... Read more
Fire
Incident date: Jun 2, 2026
On [XXX] at around [XXX] I was driving my daughter to her dentist appointment on the [XXX] . I was on a phone call with my wife and suddenly the rear driver side windshield explodes with a loud pop. I was driving 55mph, scared, confused, and nearly crashed my vehicle. I got off the freeway and took photos of the window. The break in the window is unique as the 4 corners of glass are broken along w... Read more
Incident date: Jun 2, 2026
Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a s... Read more
Incident date: May 9, 2026
My eps is going out. When driving and turning my wheel the wheel catches and is hard to turn. It is significantly harder to turn when driving compared to being parked. Also it seems to not do this during the evening and early morning when it’s cool out.
Incident date: May 9, 2026
My eps is going out. When driving and turning my wheel the wheel catches and is hard to turn. It is significantly harder to turn when driving compared to being parked. Also it seems to not do this during the evening and early morning when it’s cool out.
Incident date: Mar 30, 2026
I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer
Incident date: Jun 2, 2026
Lost power steering driving down the highway. Service power steering light started flashing. This made vehicle very difficult to turn onto shoulder. Been to private shop has to replace entire rack cost unknown yet.
Incident date: Jun 1, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
Incident date: Jun 1, 2025
The contact owns a 2025 Ram 1500. The contact stated that the doors locked after her husband exited the vehicle. The key fob failed to open the door. After two hours, the vehicle suddenly unlocked. No warning lights were illuminated. Upon starting the vehicle, it was driven to another location but failed to restart. The vehicle made an abnormal trembling sound. The vehicle was jump-started. The br... Read more
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
Incident date: May 13, 2026
The Throttle response is very slow when slowing down and then trying to take back off you are half throttle or more before anything happens, i have had to pull off the road to keep other vehicles from hitting me because the vehicle would not go. There has been a few times on the interstate that the throttle would not accept throttle at all and i would have to keep mashing it to finally get it to r... Read more
Incident date: Apr 15, 2026
The contact owns a 2026 Ram 1500. The contact stated that occasionally while driving at an undisclosed speed, the instrument panel powered off and would not illuminated critcal safety information. No warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to no recall was associated with the VIN. Upon further investigation, the contact rela... Read more
Incident date: Jun 3, 2026
The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.
Incident date: Jun 2, 2026
Upon starting my truck, the Service Power Steering light came on, and my steering wheel was locked, rendering me unable to move the truck and stranded. The system was scanned and reported that the internal EPS module had failed.
Incident date: Jun 2, 2026
Upon starting my truck, the Service Power Steering light came on, and my steering wheel was locked, rendering me unable to move the truck and stranded. The system was scanned and reported that the internal EPS module had failed.
Incident date: Nov 15, 2025
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Fire
Incident date: Nov 15, 2025
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Fire
Incident date: Oct 14, 2025
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Fire
Incident date: Oct 14, 2025
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Fire