Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jun 22, 2026
The vehicle has had regular maintenance, oil change, and inspection including the brakes. My boyfriend is visiting me in [XXX] from the [XXX]. OnXXX while driving the vehicle the engine started. Making a ticking noise especially during idle and when accelerating in idle. About 15 minutes after the ticking stopped and all of a sudden there's a complete loss of breaks they locked up and the driver w... Read more
Incident date: Jun 26, 2026
Water is leaking into the cab of my 2022 Toyota Tundra Platinum 4x4 through the high-mounted third brake light. The leak allows water to enter the headliner and interior, creating the potential for mold, damage to the interior, and electrical issues. After troubleshooting, the third brake light gasket appears to be the source of the leak. Toyota does not appear to offer the gasket as a replacement... Read more
Incident date: Jul 16, 2026
The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to shift into reverse and failed to properly shift gears. The vehicle failed to accelerate above 9 MPH. The vehicle was shifted to neutral and coasted to the residence. The contact stated that there was an abnormal whining sound coming from the vehicle. The check engine warning light was illuminated. The contact stated ... Read more
Incident date: Jul 14, 2026
The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 30 MPH, the vehicle failed to accelerate as intended and failed to exceed 50 MPH while depressing the accelerator pedal. The message "Cooling System Failure" was displayed, and the check engine warning light was illuminated. The dealer was contacted and advised that the vehicle should not be driven to prevent a... Read more
Incident date: Apr 1, 2026
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the vehicle suddenly stopped. The check engine warning light was illuminated. The message “Service Now” was displayed. The vehicle was taken to the local dealer, where it was diagnosed with fuel pressure sensor and fuel system sensor failure. The vehicle was repaired, but the failure reoccurred. The manufa... Read more
Incident date: Apr 1, 2026
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the vehicle suddenly stopped. The check engine warning light was illuminated. The message “Service Now” was displayed. The vehicle was taken to the local dealer, where it was diagnosed with fuel pressure sensor and fuel system sensor failure. The vehicle was repaired, but the failure reoccurred. The manufa... Read more
Incident date: Apr 14, 2026
Brake warning lights on, buzzing sound every 10 seconds. Likely a known actuator and master cylinder issue
Incident date: Jun 15, 2026
Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.
Incident date: Jun 15, 2026
Door locks not working front doors had actuators replaced after about a year and a half . They have since went out again.
Incident date: Jun 11, 2025
The Honda Sensing automated system suffered a phantom activation. It threw a visual brake warning, violently applied the brakes, and jerked the steering wheel causing a collision impact to other vehicles. This collision led to a major accident with an 18 wheeler and 6 additional cars. The car automated system has done this prior when there were no objects in front of the vehicle.
Crash
Incident date: Jul 9, 2026
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the subframe was rusted. The vehicle was taken to the dealer, who determined that the rear control arms and subframe were rusted and needed to be replaced. The contact was informed that the vehicle had previously been repaired under Service Campaign Number: 996 (Underbody Corrosion Preventive Service); however, the contact sta... Read more
Incident date: Jun 26, 2026
The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically. This specific hardware architecture failure threatens to corrupt data transmission lines directly connected to the Advanced Driver Assistance System (ADAS), creating an immin... Read more
Incident date: Jul 15, 2026
this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair
Incident date: Oct 23, 2024
"I am the owner of a 2023 Chevrolet Blazer RS. The digital odometer and speedometer screen intermittently crashes and goes completely black for 15 to 20 seconds while the vehicle is in motion on public roads. This creates an immediate safety hazard as I am left with zero knowledge of my current speed. General Motors has acknowledged this specific software stability bug under Technical Service Bull... Read more
Incident date: Feb 1, 2026
Engine seized up just after completing a pass on 2 lane road with oncoming traffic approaching Truck started shaking, warning lights illuminated and I lost all ability to accelerate. I was only able to crest a slight incline and safely get to the shoulder of the road due to momentum gained during passing. Toyota states hybrid models have locomotive ability after engine seizing, this is clearly n... Read more
Incident date: Jul 1, 2023
While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or help cover.
Incident date: Jul 1, 2023
The car shut off and put itself in neutral in the middle of the road. It seemed that the automatic shutoff glitched and caused the car to shift to neutral. We had to shut it off then start it back. It didn’t start right up. We had to try a couple of times. It was very scary being stranded in the middle of the road and not knowing how to correct the problem.
Incident date: Jul 11, 2026
The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 30 to 60 MPH, the emission warning light illuminated. The contact was concerned about the vehicle stalling while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector, torque converter, and front and rear catalytic converters needed to be replaced. The... Read more
Incident date: Apr 1, 2026
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving 55 MPH, the low oil pressure message was displayed. The engine oil cooler line had detached, and oil was leaking from the vehicle, causing the engine to seize. The contact associated the failure with General Motors Customer Satisfaction Program: N212326940. The vehicle was towed to the local dealer, where it was diagnos... Read more
Incident date: Jul 15, 2025
We're in the waiting period for our 3rd engine. 1st engine failure, while driving on interstate at 70+ MPH, engine stopped running, causing a very unsafe condition for family and surrounding vehicles. Engine failure 2 days later, towed to dealership for inspection, replacement engine was installed ~4 weeks later. 2nd engine failure, while driving on interstate at 75+ MPH, engine seemed underpower... Read more
Incident date: Jul 15, 2026
The contact owns a 2017 Buick Encore. The contact stated that while the vehicle was parked and unattended in the driveway in front of the residence, the front passenger’s side tire suddenly blew out. The tire pressure warning light was illuminated. The vehicle was towed to a local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The turboch... Read more
Incident date: Jul 16, 2026
Moving about 55 miles per hour on right lane of I-95 the Jeep in front of me braked abruptly. I braked hard but as my Sienna was quickly slowing down to stop, the brake pad felt spongy when it was slower and as I pressed even harder, it seemed to have stopped decelerating at that slower speed and that was when my Sienna slammed into the back of the Jeep. Happened today on July 15, 2026 at around... Read more
Crash
2 injured
Incident date: Jul 16, 2026
Truck blew up driving down the road and the the Chevy app gave me a code and it was the same code it is recalled for but I was told it wasn’t under recall
Incident date: May 15, 2026
Front Seatbelt On March 13, 2026, at approximately 7:51 PM EST (23:51 UTC), the driver of a 2021 Tesla Model 3 was killed in a head-on collision on SR 741 in Warren County, Ohio. Two people died in this crash — the Tesla driver and the driver of the oncoming vehicle. Tesla's own telematics data (provided to the family post-crash) reveals that the driver's seatbelt unlatched at Row 5115 / 23:5... Read more
Crash
2 deaths
Incident date: Jun 1, 2026
My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car... Read more
Incident date: Sep 25, 2025
All brake lights are stuck on after turning the car off.
Incident date: Sep 25, 2025
The contact owns a 2009 Toyota Camry. The contact stated that while driving at an undisclosed speed, the glare from the melted dashboard impaired visibility while driving. The contact stated that the glare from the melted dashboard was reflecting onto the front windshield. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the repair was not ... Read more
Incident date: Sep 25, 2025
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was taken to an independent mechanic to be diagnosed; however, the independent mechanic checked the wiring but was unable to repair the vehicle. The vehicle was not repaired. The contact received notification of NH... Read more
Incident date: Jun 15, 2025
The contact owns a 2017 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle went into LIMP Mode after a while. The contact was able to continue driving. The vehicle failed to exceed 40 MPH while driving. The vehicle was taken to the local dealer... Read more
Incident date: Jun 26, 2026
Engine failure at random while operating. Dealership stated vehicle blew engine block fuse and crankshaft is now seized.
Incident date: Aug 1, 2018
I went to a toyota dealership June 24th to have my car checked for the airbag recall. They told me my car did have the recall on it and that they would have to order the part. I haven't heard anything from them at all.
Incident date: May 13, 2026
I am the original owner of a 2020 Honda Accord 1.5 Turbo. The vehicle has developed a check engine light, rough engine operation with misfires, and reduced fuel economy at Mileage: 72,207. The vehicle was diagnosed at Honda of Reseda with failed fuel injectors. American Honda reviewed the matter under Case #16435337 and offered a one-time goodwill accommodation that would require an out-of-pocket ... Read more
Incident date: Jun 15, 2026
Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on
Incident date: Jun 15, 2026
Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on
Incident date: Jun 15, 2026
The contact owns a 2019 Ford Fiesta. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had n... Read more
Incident date: Jul 1, 2026
This email serves as a formal dispute of the warranty denial issued by [Lester Glenn Hyundai Toms River NJ] regarding the Supplemental Restraint System (SRS) passenger airbag sensor in my 2022 Hyundai Santa Fe.The dealership has refused coverage, attributing the failure to "water damage." I strongly dispute this finding and am formally requesting a Corporate Goodwill Repair Exception or a tier-two... Read more
Incident date: Jul 1, 2026
Back up camera works sometimes and sometimes it doesn’t. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black
Incident date: Apr 1, 2025
ADAS front facing camera died at 104,716 miles. No prior warning. All ADAS systems are down. Five emergency warnings on starting up the car. Normal driving is OK, but safety systems are no longer working. Reported repair cost from Honda dealership is $2000+.
Incident date: Jul 14, 2026
I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arm... Read more
Incident date: Jul 14, 2026
I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arm... Read more
Incident date: Jul 14, 2026
The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work.
Incident date: Jun 24, 2026
I have a 2017 Honda crv which has intermittent bucking type issues, if I accelerate during that time the check engine light will turn on and the car will stop, sometimes when I turn the car on it will shake a bit like it struggled to turn on, in these cases most warning lights will turn on but the car will drive. Battery has been checked and it giving good output, what else could it be. Every warn... Read more
Incident date: Jun 24, 2026
I have a 2017 Honda crv which has intermittent bucking type issues, if I accelerate during that time the check engine light will turn on and the car will stop, sometimes when I turn the car on it will shake a bit like it struggled to turn on, in these cases most warning lights will turn on but the car will drive. Battery has been checked and it giving good output, what else could it be. Every warn... Read more
Incident date: Jul 8, 2026
I purchased a 2026 Mini Cooper S Convertible in October of 2025. In the following 8 months I replaced 4 tires. Two due to blow-outs from potholes, a third went flat the morning after hitting a bump leaving a parking space due. The 4 incident was related to a bubble which formed on the sidewall of the tire. As the vehicle has no spar tire, three of the indicants required being towed to the dealersh... Read more
Incident date: Jun 10, 2026
While driving about 70 mph in the express lanes, the vehicle suddenly lost power and drifted like it went into neutral. There were no warning symbols. The vehicle could not restart even while coasting. After stopping, it locked itself in park and would not shift out of park. My family and I were trapped on the express lanes for over an hour in a dangerous location. The vehicle stayed stuck in park... Read more
Incident date: Jul 6, 2026
In December 2021 My 2016 Odyssey experienced serious engine breakdown and could not be driven due to deterioration of piston ring functions in cylinders 1-3. That malfunction caused serious engine problems. It was diagnosed and repaired by Riverside Honda, [XXX] on 12/28/2021. The total cost paid by me for that repair, and for no other unrelated work, was $4598.10. In July 2025 I received from Hon... Read more
Incident date: Jul 6, 2026
"On March 4, 2022, Customer Satisfaction Notification S33 (Airbag Clockspring Recall Remedy) was performed on my 2008 Jeep Wrangler by an authorized dealer at 123,314 miles. The vehicle now has 137, 347 miles. The replacement clockspring provided as the official safety remedy has completely failed after only roughly 15,000 miles of driving, illuminating the SRS airbag warning light and completely ... Read more
Incident date: Jul 6, 2026
The automatic side doors of this Toyota sienna le have malfunctioned twice between expensive repairs. When the hardware comes off the guide rail, it hits the window behind the door and shatters in covering the interior and occupants with glass. I had the window repaired after I had the door hardware replaced after its first failure in spring of 2024. The door gave no indication it was failed u... Read more
Incident date: Feb 1, 2026
On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.
Incident date: Jul 9, 2026
I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles. The rear driver AND passenger side door lock actuator failed, causing the rear doors to no longer lock or unlock electronically using either the key fob or the interior power door lock switch. The do... Read more