Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,025 complaints for RAM
Incident date: Aug 15, 2025
I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the dashboard indicated “P.” This created a rollaway risk. This happened August 2025 intermittently. M... Read more
Incident date: Apr 17, 2026
Engine oil Exceeds level light came on out of nowhere. I got the oil changed over a month ago and never added more oil in truck. One day as I am driving the oil lamp light came on and the warning message came across the dash.
Incident date: Mar 28, 2026
On 3/28/2026 my vehicle decided to engage the emergency brake, shift into park and turn engine off at the intersection with oncoming traffic approaching causing several vehicles to dangerously navigate around my vehicle to avoid an accident
Incident date: Mar 28, 2026
On 3/28/2026 my vehicle decided to engage the emergency brake, shift into park and turn engine off at the intersection with oncoming traffic approaching causing several vehicles to dangerously navigate around my vehicle to avoid an accident
Incident date: Mar 28, 2026
On 3/28/2026 my vehicle decided to engage the emergency brake, shift into park and turn engine off at the intersection with oncoming traffic approaching causing several vehicles to dangerously navigate around my vehicle to avoid an accident
Incident date: Apr 16, 2026
While travelling in Southern California, I came to a stop to enter I8 on ramp. When I tried to start down the on ramp the truck didn’t want to move and a check engine light came on. The truck went into limp mode so would travel slowly along. I called Mango Auto who could diagnose it the following morning. I did not make it to the shop before the transmission failed completely and the truck would... Read more
Incident date: Mar 11, 2026
Rear differential started making loud noise and grinding sounds
Incident date: Apr 18, 2026
VIN: [XXX] Recall data refreshed on Apr 18,2026 1Unrepaired Recalls associated with this VIN Oct 23,2025 Manufacturer Recall Number67C NHTSA Recall Number25V-720 Recall StatusRecall Incomplete, remedy not yet available Summary 4-13-2026 Is someone going to have to die because this vehicle is still on the road with a recall that could start a fire in the engine compartment that no one knows what ... Read more
Incident date: Apr 18, 2026
VIN: [XXX] Recall data refreshed on Apr 18,2026 1Unrepaired Recalls associated with this VIN Oct 23,2025 Manufacturer Recall Number67C NHTSA Recall Number25V-720 Recall StatusRecall Incomplete, remedy not yet available Summary 4-13-2026 Is someone going to have to die because this vehicle is still on the road with a recall that could start a fire in the engine compartment that no one knows what ... Read more
Incident date: Dec 1, 2025
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Component has started to fail yet RAM still says parts are not available, however I can go and pay for and then request reimbursement, however if it happens again, I am not covered, additionally since this is a recall and safety related it should have priority an over a year and no fix is not acceptable.
Incident date: Apr 17, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. T... Read more
Incident date: Apr 17, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. T... Read more
Incident date: Nov 1, 2024
Truck will randomly refuse to turn left.
Incident date: Jan 14, 2026
I have a 2016 Ram 1500 p/u and it will let me shut key off without it being all the way in park and then it just rolls, rolled backward out of my driveway ran into parked car. I am able to shift the transmission without pushing the brake pedal without a key in the ignition and when the vehicle is running causing it to stick in the open position and i can shift out of PARK into any gear without p... Read more
Crash
Incident date: Oct 25, 2025
i have 2016 ram 1500 p/u and tailgate has problem opening up and/or opening on its own. This problem ended up sending me to the hospital in an ambulance with a concussion, fractured pelvic bone and 4 broken ribs.
1 injured
Incident date: Dec 20, 2025
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact sta... Read more
Incident date: Apr 16, 2026
Truck has stopped completely including brakes and truck shutting completely off three times, causing almost collisions three times now. This is an extreme safety risk, this vehicle was just purchased from dealer three month ago and all maintenance and recalls thus far have been dealt with
Incident date: Apr 16, 2026
Truck has stopped completely including brakes and truck shutting completely off three times, causing almost collisions three times now. This is an extreme safety risk, this vehicle was just purchased from dealer three month ago and all maintenance and recalls thus far have been dealt with
Incident date: Apr 16, 2026
Truck has stopped completely including brakes and truck shutting completely off three times, causing almost collisions three times now. This is an extreme safety risk, this vehicle was just purchased from dealer three month ago and all maintenance and recalls thus far have been dealt with
Incident date: Mar 27, 2026
While driving, the steering gets really tight, feeling like the power steering is going to fail. Sometimes it is much worse than others. It is intermittent. No warning lights and no messages at all. We called V & H for service, they'd fix it but wouldn't look into the recall for other 2019 1500 Ram trucks. Our vehicle does not have the recall, but we would like to see about expanding the recall f... Read more
Incident date: Apr 1, 2026
EPS rack and pinion failing at 140,000km. Steering gets tight when driving long distances and at higher speeds. Intermittent loss of power steering happening daily. This is super concerning safety wise as this happened when i was on the highway and could have been a serious accident. Not to mention I have to pay over $4000.00 to have this repaired.
Incident date: Dec 26, 2025
THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PE... Read more
Incident date: Dec 26, 2025
THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PE... Read more
Incident date: Feb 1, 2025
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined th... Read more
Incident date: Feb 1, 2025
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined th... Read more
Incident date: Feb 1, 2025
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined th... Read more
Incident date: Nov 11, 2025
ABS light, traction control and brake light are on. Took to shop, said ABS control module is suspect. Took to dealer said it is a known problem, part is unavailable, continue driving as is.
Incident date: Apr 16, 2026
Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025). Called back January 2026 to see about a fix on the recall, was notified they have the recall, but there wasn't a part for the fix yet and to call back later. Called... Read more
Crash
Incident date: Apr 16, 2026
Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025). Called back January 2026 to see about a fix on the recall, was notified they have the recall, but there wasn't a part for the fix yet and to call back later. Called... Read more
Crash
Incident date: Apr 14, 2026
4-14-2026 3:25pm Temp 70 degrees. Dry pavement. I was approaching a red stoplight at 50mph. I pressed on the brake pedal but the brakes didn’t seem to be working well. I was slowing down but not like normal. I pressed harder. I heard the truck getting louder inside the cabin. The truck was not braking well at all. It was slowing down but it was not stopping. Alarmed, I pressed even harder on the... Read more
Incident date: Apr 14, 2026
4-14-2026 3:25pm Temp 70 degrees. Dry pavement. I was approaching a red stoplight at 50mph. I pressed on the brake pedal but the brakes didn’t seem to be working well. I was slowing down but not like normal. I pressed harder. I heard the truck getting louder inside the cabin. The truck was not braking well at all. It was slowing down but it was not stopping. Alarmed, I pressed even harder on the... Read more
Incident date: Apr 16, 2023
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transm... Read more
Incident date: Apr 16, 2023
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transm... Read more
Incident date: Aug 1, 2024
The hydraulic control unit (HCU) ABS went out on my 2018 Dodge 2500 truck late summer of 2024. I took it to the dealership and they told me it would cost over $2000 to fix but they couldn't get the part and that I should drive carefully. Then in January 2025 I received the recall notice that said part wasn't available so I got on the list to be notified when available. I periodically called the de... Read more
Incident date: Mar 4, 2026
I'm having the issues related to recall 35D. My VIN apparently isn't on the list and it's very frustrating. I've had the associated false errors several times now and has put me into dangerous situations when pulling over on expressway thinking I'm having issues. Was glad to see this recall come out but frustrated my truck wasn't on the list. Dealer, FCA RAM recall team were useless when talking t... Read more
Incident date: Aug 6, 2025
Component or system that failed or malfunctioned The issue involves a safety recall‑related system on my Ram truck that remains open with no available remedy for over one year. The vehicle is now experiencing traction loss while pulling and during normal driving, along with multiple failure/warning lights activating on the dashboard. How my safety or the safety of others was put at risk While d... Read more
Incident date: Aug 6, 2025
Component or system that failed or malfunctioned The issue involves a safety recall‑related system on my Ram truck that remains open with no available remedy for over one year. The vehicle is now experiencing traction loss while pulling and during normal driving, along with multiple failure/warning lights activating on the dashboard. How my safety or the safety of others was put at risk While d... Read more
Incident date: Aug 6, 2025
Component or system that failed or malfunctioned The issue involves a safety recall‑related system on my Ram truck that remains open with no available remedy for over one year. The vehicle is now experiencing traction loss while pulling and during normal driving, along with multiple failure/warning lights activating on the dashboard. How my safety or the safety of others was put at risk While d... Read more
Incident date: May 21, 2025
The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Incident date: Dec 18, 2024
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made a... Read more
Incident date: Sep 2, 2024
The contact owns a 2018 Ram 2500. The contact stated that several years ago, the ABS and ESC warning lights illuminated. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, when the dealer was contacted, the contact was informed that the part to do the recall repair was not yet available. The manufacturer was contacted and informed that... Read more
Incident date: Jun 1, 2025
The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made abnormal knocking and ticking sounds. The knocking and ticking sounds became louder while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the piston had ingested the grid heater nut. The mechanic replaced the pi... Read more
Incident date: Apr 6, 2026
the reverse camera quit working, trailer reverse function inop, service electric throttle light is on. I have had the recall completed. the programing did not completely correct the issue. the vehicle s at the dealership now - has been there for a week now- no word on what the problem is.
Incident date: Feb 27, 2026
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failur... Read more
Incident date: Apr 5, 2026
Rear passenger seatbelt behind driver's seat detached from the vehicle. My daughter was riding in the seat with the seatbelt fastened and it suddenly releases. She thought it had become unbuckled somehow, but it actually it had separated from the vehicle where it should have been bolted into place. There were no warning signs if impending failure. My daughter's life was put at risk if there ha... Read more
Incident date: Apr 15, 2023
The contact owns a 2017 Ram 3500. The contact stated that while in reverse(R), the rear-view camera image was blue. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear-view camera or the wiring harness needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed that the VIN was not included in NHTSA Campaign Number: 1... Read more
Incident date: Apr 14, 2026
Power Steerin EPS went out, causin loss of control of truck
Incident date: Feb 24, 2026
On several occasions, when placing the truck in reverse, I get a blue screen when I should get camera feed from the rear camera. I have owned the truck 2 months and this has happened 3 times. While I showed the dealership a photo of the problem, they have been unable to replicate and it there has been nothing done to address this safety issue.
Incident date: Apr 15, 2026
Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I h... Read more
Incident date: Apr 15, 2026
Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I h... Read more